Bought 7 pairs at this location before, had a problem with some Ray bans and wanted to return…read more Only I couldn't because there was a scratch, only had for 5 days. Never seen the scratch when purchasing. Stuck with a 230.00 pair I dont want. So much for loyalty as a patron. Never again, over price commission based salesman. There's many other places out there that you can buy these glasses for much cheaper. Drop the middle man stay away from this place. Shop amazon at least you can return if there's an issue. You SUCK sunglass hut, hope your out of business soon.

I do not recommend buying anything from here if you are not satified with your item. It looks like…read morea common thing they try to do is say you scratched their glasses and you cannot return them. Nancy is the manager, she gave me the hardest time about 2 glasses that was purchased from them. They use the same cloth to clean all their glasses, I wouldnt doubt it scratches all your lenses. The staff is very professional but they will mislead you in the end. They dont value a happy customer. Please save yourself some time by not upsetting yourself with a purchase from here.

I had a pair of Gucci sunglasses with a broken screw and found Lyndon on Yelp, his reviews are…read moreabsolutely accurate. He fixed them quickly, and the price was very reasonable. On my second visit, I brought in a pair of Louis Vuitton sunglasses with a broken bolt and a bent temple arm. Lyndon was very transparent and explained that trying to bend the arm back into place could potentially cause it to break. A couple of days later, he called to let me know they were ready for pickup, and I was so relieved! They turned out great, and I honestly expected the worst. Hopefully I won't need another repair anytime soon, but I will definitely return if I do. Highly recommend!

I came in to have a temple repaired on my eyeglass frame. Linden was very honest & explained that…read morerepairs like mine have to be sent out, and there have been occasional issues with items being lost or stolen in transit. Since these frames are discontinued & very special to me, I decided not to risk it. He did try to find a replacement temple, but wasn't able to find a suitable one. Linden was polite & upfront about my options. After leaving, I got lucky & was able to squeeze in for a much-needed eye exam across the way (due to a cancellation) & ended up ordering new glasses. Be sure to call ahead to verify hours, especially around holidays, as they can vary. The shop is closed Saturdays, which is a downside, but it's the only true eyeglass repair shop in the area--other 2 nearby places in the promenade don't actually offer repairs. Prices are very reasonable too. Conveniently located near Target & CVS next to the Kumon Learning Center. I'd definitely keep this place in mind for future repairs.

Nice place, they also offer alterations…read more I'd give them 5 stars but the last time we came we waited about 15 minutes and it seemed like nobody was in the store! After some time a lady came out of nowhere.

I would like to give zero but I cant anyhow Ive visited this place on several occasions to purchase…read moresunglasses.Over the holidays I admired a purse and ask for a discount and she said she would give me 20% off the 2nd purse over several days I went in looking the associate that told me this I went in one day with my granddaughter and she picks out a purse when checking the price it was 29.00 I when I finally caught up with the associate that said she would give me 20% off the price of the purse was 35.00 its the holidays and I really wasnt thinking but after the transaction I realize she rip me off she didnt give me a discount I paid full price for both purses and its really sad because I was a good customer I love shades and I would buy them to give away but no more im very dissappointed with the service i recieved

Been some time since I had been in this place, but I. Was looking for some shoes I saw online with…read morehopes of seeing them and possibly trying them on. Didn't find the shoes and walked around browsing for potential Xmas gifts. Will return after we get Thanksgiving out of the way

I shop here occasionally because I'm not good at sorting through all the racks of merchandise they…read morehave. There are definitely good deals to be found here, and I have found many good deals for good quality merchandise. I just don't have the patience. I have to say, when looking for athletic shoes, I have been lucky to find good deals for my hard to find size 5.5 shoe size.

The optometrist was very nice and wonderful but honestly, the girl at the front desk is a complete…read moredeterrent from wanting to return. Every time I interact with her she's just rude, indifferent and acts like you are bothering her. I went there twice, giving it a second chance but nope, she was still awful. I see other reviews about the front office staff too so I know it's not just me. I hate to give a negative review but I won't be back.

I chose this office based on reviews so I will share mine. I called to schedule a contact lens…read moreappointment a week in advance, they were able to get me in sooner than anticipated due to cancelations, I greatly appreciated that since my glasses had an accident and my contact lens prescription was expired. When I called to schedule I asked how much it would be and they said $15, I'm using new insurance. So, I show up and the doctor is nice however there absolutely no trials in my prescription in ant brand? The doctor had suggested monovision and have used multifocals. I get a pair of lenses that for up close and far that aren't my correct prescription, they seemed good enough while jn the chair. I had previously informed the doctor about only having contacts for distance and no glasses, also having an event at the end of the week (that I found out I need to read now) along with a vacation the following week. All is well she said they will call me when the trials arrive. However, once I go to check out, they inform me it will be $95 which they did not disclose, and it is fine for a contacts exam just irritating they couldn't share that when I asked. But what really got me was that they said it would be $95 TO ORDER THE TRIALS! I'm very familiar how optometrist work with representatives for the companies, ordering trials is free btw, so this already was a red flag. I let them know that I would be in at the end of the week to make a payment. They then informed me they will order trials at that time of payment only. I've never heard of such a thing. So I call Wednesday to explain my situation again and to check if there is any trials that could possibly be in sooner than a week after next Friday. That's when the person on the phone rudely said: what I need to know is if you're going to do the exam, she said this twice throughout the conversation, needless to say, I said no and canceled my husband's appointment for Friday. I will be going back to my old office where they don't expect payment before ordering free trials nor do they waste your time. The girl that took over the phone call is not very nice and is very pushy, I personally don't tolerate that. The doctor was nice however the staff interaction is not worth returning. I do not recommend this office for contact lens exams.

The most amazing experience! The cutest clothes and the best customer service helping finding a…read moreperfect gift.

The staff are very helpful and accommodating, they were willing to work with us on an exchange to…read moreget a new size. They have a huge selection of clothes, accessories, and jewelry. We designed charm bracelets with the help of the staff and are really happy with the purchase. This place is great for when you're walking around Old Town and want somewhere to stop and shop.

this place is like always insanely crowded when i go but its tolerable at the end, good that mall…read moreculture is still like thriving n shi ive never had a problem with any of the workers in any of the stores, all of them are very nice and kind, especially the employees at the hot topic, elijah in the hot topic is very kind and friendly, as well as wolf, the woman in the watch store is also wonderful i forgto who and where sorry when it comes to selection its pretty diverse, there's lots of anime stuff for the guys who are interested in that, theres the typical manly stuff you can find, and also the girly stuff, so i feel like everyone can find something they like now when it comes to price holy it is expensive. thats my biggest gripe. a cheap prize figure is not worth $35 bruh. keep the price of things in mind, a buncha stuff is marked up anyway its cool. parking is easy to find. nice job mr john "promenade" mall.

Just when I thought it was bad, it got worse. Today both men's and women's bathrooms near the food…read morecourt had all sinks covered with trash bags. Of course no running water in the rest rooms. Of course there are food court workers going in and out of the rest rooms. Almost every empty table in the food court had some sort of sticky residue and/or food all over the table and floor. There were a couple new booths and stores since my last review. But this mall needs serious help.

10/10!!! Great service! Would definitely come again :) so nice and quick, my glasses came out…read moreperfectly

Wow, this review is long overdue…read more After moving back from Las Vegas many years ago, our family searched for and tried several other Eye Docs in our local area. Sadly, none of them were what are family was looking for in this type of provider. After searching again, we found Dr. Jury's practice! We have been patients of Optometric Vision Experience for maybe 9 years now: we could not be happier with Dr. Jury and his entire staff, from the front counter to frame searching, frame fittings and drop-in frame adjustments. His office and staff are always very accomodating for scheduling our family's annual eye exams and any appointments we may neeed for any type of eye/vision concern. Dr. Jury himself is great eye doctor and our family is very lucky to be his continued patients. He is thorough, patient, and answers all all our questions in an easy to undestand manner.

Amazing store! I'm training for a half marathon and needed running shoes that would fit me…read moreperfectly. They do a foot analysis for free that way you can choose what shoe will best suit you! Britney helped me today and was super sweet & helpful!!! Thanks!

Disappointed with the service. Had an unpleasant experience with their customer service. Left…read moreunsatisfied. It was just one bad experience but I don't go there that often. I will probably just go to another shoe store or dicks.

How refreshing it was to deal with Nawal at the Macy's jewelry department in Temecula. She was…read morepersonable, knowledgeable and made the purchasing experience easy and fun! Contact Nawal for any of your jewelry needs. You will be happy you did. Thank you again Nawal!

Located in 'Promenade Temecula' off the 15 FWY. This mall features two separate Macy's stores, a…read morewomen's only and a men's, children, and home. The women's building does not have a men's restroom FYI. Both stores are fully stocked, organized, simply beautifully clean. Macy's has always been one of my favorite stores because I can find anything I need not only for myself and/or home, but also gifts when needed. I like that staff allows customers to test a perfume or cologne before purchase. This assures you're making the right purchase when trying something new. Shoutout to 'Stella' at the men's cologne counter. She was extremely helpful with her advice for a gift set. Overall, it's always a happy shopping experience at Macy's.