this place is like always insanely crowded when i go but its tolerable at the end, good that mall culture is still like thriving n shi ive never had a problem with any of the workers in any of the stores, all of them are very nice and kind, especially the employees at the hot topic, elijah in the hot topic is very kind and friendly, as well as wolf, the woman in the watch store is also wonderful i forgto who and where sorry when it comes to selection its pretty diverse, there's lots of anime stuff for the guys who are interested in that, theres the typical manly stuff you can find, and also the girly stuff, so i feel like everyone can find something they like now when it comes to price holy it is expensive. thats my biggest gripe. a cheap prize figure is not worth $35 bruh. keep the price of things in mind, a buncha stuff is marked up anyway its cool. parking is easy to find. nice job mr john "promenade" mall. read more

Just when I thought it was bad, it got worse. Today both men's and women's bathrooms near the food court had all sinks covered with trash bags. Of course no running water in the rest rooms. Of course there are food court workers going in and out of the rest rooms. Almost every empty table in the food court had some sort of sticky residue and/or food all over the table and floor. There were a couple new booths and stores since my last review. But this mall needs serious help. read more

Promenade Temecula - Apple cinnamon bits - Shopping Centers Near Me - Temecula, California

Jose is mall engineer , he is always on time when I need him to fix my kiosks' doors. He is very friendly. You can depend on his hard work any time and any day. read more

A THRIVING MALL! I've come to The Promenade for many years now and it's consistently housed a variety of stores, restaurants, and specialty shops. It's never felt creepy or empty like some other malls. The mall's prices can be a little overpriced and the parking situation can be a mess but I give this mall a pass as it's generally been a good place to shop. The Promenade has a medium size food court, IMAX theater, big name stores (JCPenney, Macy's etc.), specialty stores (Miniso, Dick's) and plenty of eateries (Lazy Dog, California Pizza Kitchen, Lucille's BBQ and more). It's also surrounded by tons of other stores and eateries that are not attached to it, it's in the shopping hub of Temecula. Service is pretty good, the staff keep the floors clean and tables whipped. However, the restrooms are awful. I took a star partly for this reason. Note: Extra Parking - A parking structure is adjacent to the IMAX theater if you're looking for somewhere to park and the main parking is full. read more

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The employees need to be trained better on customer service skills and to properly label the deals on clothing. Signs should say, clothes on this shelf only or something. The employees didn't apologize or acknowledge the confusion. Just said "yeah well too bad, are you gonna get the shirts or not?" Kind of attitude. This location is horrible. read more

Overall the Temecula Mall is great. Honestly, I miss some of that mall culture that I grew up with in the '90s and early 00s.. But the promenade still has it. Great selection of different restaurants and stores throughout. Easy to navigate as well. read more

Not too many malls or outlets have good stores anymore since shopping is pretty much virtual for everyone now but the Temecula mall and all the shops surrounding have quite a big selection. I don't know that I've had a bad experience in any stores. Although around the holidays it's insanely crowded, as expected. read more

Great stores and restaurants. Apple parking and easy to find stores that you want to browse and shop in. Easy to get around in too! read more

Malls are a dying breed, but Promenade Temecula still has some life in it. We are usually here to go to the movies at the Regal Cinemas, but it's still fun to walk around the mall itself. There is a large selection of the stores that you expect at a shopping mall (H & M, Express, Victoria's Secret, Bath and Body Works), plus a Macy's and Dick's Sporting Goods. Several chain restaurants are here, as well, including CPK, Cheesecake Factory, Lucille's Smokehouse BBQ, and Yard House. I don't really buy anything, but walking around here is nostalgic and reminds me of my SoCal youth ;) read more

I love coming here because they have cute clothes, but this weekend was disappointing. No greeting or do you need help finding anything! It was strictly a business transaction! Also, when do these fitting rooms get swept and cleaned! It was so dusty and dirty on Sunday 06/01/2025. It doesn't look like anyone has swept or deep cleaned those fitting rooms in months! At least sweep it nightly! read more

Promenade Temecula - Dirty dressing room! I can understand tags and papers on the ground, but not dust! That's not good for those who have allergies! - Shopping Centers Near Me - Temecula, California

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Still great place to visit and hang out with friends. The selection of stores is still good and the food court is also very good. The area of stores are still pricey but affordable. read more

The good: This is a standard looking mall with a kids free play area that was slightly bigger than most at other malls. It had climbing areas and slides so my toddlers loved it. They also had a train that drives around the mall. I liked that the bathroom area had a family restroom with a mini toddler toilet. The food court is spacious. The faux indoor palm trees were fun looking. There was plenty of parking on a Saturday evening. The bad: Lots of kids in the indoor kids play area don't wear socks even though they're supposed to and lots of Parents leave their shoes on even though the kids are all in there without shoes. Some of the kids also look too big to be climbing those structures and it takes away from little ones who are also trying to play on it. They have really cool rentable strollers that look like fancy cars with gas pedals and rev motor noises. The interesting: I like how the glass ceilings allow natural light in. read more

Very huge mall. Lots of shops from brand names to standalone shops. Would definitely come back if in the area.

I want to leave this review due to the great service I received for my Daughter . The review is to recognize the employee who's name is Vicky . She was a great help to myself and my daughter who had an ear ring that was giving her trouble . Vicky was able to get the ear ring backing off and got us set up with a different backing . Vicky was very professional and quite knowledgeable. She is an asset to this company ! read more

Very nice, clean indoor/outdoor mall with a variety of shops. Not too busy, but we visited when it opened on a weekday. Plenty of parking. Some empty spaces, but unfortunately, box stores are hurting with more and more people using online sales. Enjoyed the stroll through the mall. They do have movies and a nice food court. read more

Decent selection of stores! They have the classic stores: Forever 21, Victoria's Secret, H&M, Sephora, etc. There's also a movie theater and good restaurants in the surrounding area: Cheesecake Factory, Chick-fil-A, Raising Cane's, etc. The workers at the stores are super nice and helpful. I went a couple of hours after opening and everything was very organized. Clothes were still folded nicely and hung up on hooks. Some of the stores, however, are either lackluster or focused on a certain aspect (like wedding dresses or comic books) so it's harder to draw in customers. They have good deals though, and I was able to get some cute items on sale! The parking is also nice and large. I never have trouble finding a spot. Good place for shopping! read more

Promenade Temecula - Interior - Shopping Centers Near Me - Temecula, California

My 26 years old autistic son loves this place and has spent his weekends enjoying food, walking around the mall since 2015. Recently, he played with a hand soap at LUSH store and the store called the mall security to ban from the store. It was unfortunate for him being autistic and not understanding the consequences of his wrong-doing. More unfortunately, the mall management banned him from the mall, not only from LUSH store. This is the FACT! If we are proud of ourselves well educated, civilized, diversified community, treating people equally... or whatever you call it, it is not true for this mall management. The guy banned us has "I don't care" attitude. I tried to explain to him that people with autism are not normal and what my son did wrong was playing with a soap at LUSH store, it was not a crime, he was not hurting anybody, he was not stealing things for more 10 years here... but all this guy said "I don't care!" What did he care? Seriously, he is working for the mall which is "customer services" business. If the customers are NOT coming to the mall, does he still have his job? I believe that he is not the mall manager because his "I don't care" attitude. All managers should care about people, especially people with disability. I just hope that the mall management/owner considers replacing him with better person soon to make the mall better place for everybody including autistic people and Asian people like us! Otherwise, the mall should post the sign "No Autistic/Asian People Are Allowed" so that people like us can comply! read more

This is a decent mall located off the freeway in Temecula. It's clean and has tons of parking. What surprised me was how there wasn't an empty store in the place. The food court was welcoming. Tables were clean and it seemed well maintained. The mall itself felt safe with a heavy security presence. I'd be back for sure if in the area. read more

Promenade Temecula - Entry - Shopping Centers Near Me - Temecula, California

In the past, I had driven past the exit to this mall hundreds of times but never actually visited the mall. I can say that I didn't miss much! I was not the slightest bit impressed with this mall! It seemed a bit run down and was not decorated. There were a few palm trees but that was basically it in terms of decor. I noticed that the mall did not have any high end stores, then later realized that all of the nice shops were outdoors whereas the cheaper ones were indoors. I wonder why?? It would be nice if they were mixed and not segregated. During really hot, cold, or rainy weather, I would not want to be outside! I noticed the food court had very limited selections. We were thirsty so we got a large lemonade from Hot Dog on a Stick since we didn't see any boba or coffee shops. The restrooms were absolutely filthy. They reeked urine, the floor was scattered with trash, and there weren't toilet paper in any of the stalls! This was a first time and the last time I'll come to this mall! read more

I don't spend much time at the malls these days. Covid really changed the scope of my shopping habits. I like that the mall includes touches of our wine country, with a small section of grape vines and local wineries highlighted. We are lucky to have a mall in our city, and I'm glad it's smallish in size. There is a good selection of dining and shops. I also think there are some good selections to choose from in the food court section. Because it is on the smallish size, some may not be as impressed on the selection of shopping options. The "main" entrance across the street from Regal Cinema, is a spot for special events. Recently, Inland Valley Hospital's trauma center held a teen expo event which included a Metal Mulisha show of extreme dirt bike tricks! I was amazed that that space in front of Regal was able to accommodate such a daring show! It was pretty impressive! Here at the mall many business have closed and new ones have opened. Some of my favorites are gone: Loft, Charming Charlie, Disney. Sears, a huge retail relic of the past is gone. Many big name staples remain such as JC Penny, Macy's, Victoria Secrets, H&M, Bath and Body, Apple, Brighton, Coach, William Sonoma, many more remain. Dick's Sporting Goods is a welcome new addition. Same with the restaurants. While some have closed there still remain some good ones, and new ones have opened. Change is a part of life. I hope the changes going on at this mall will keep things fresh and updated. read more

Promenade Temecula - Shopping Centers Near Me - Temecula, California

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A dying mall.. I've been going to this mall for many years, as it's the only one we have nearby. It has to be one of the saddest malls I've been to. They have a few core stores to shop in, but there are also numerous random stores, which is odd. There'll be new stores coming in, and it'll be gone in a month. Wish they'll make some renovations to make it nicer and fresher. read more

What can I say, this is my hometown mall, I've been coming here with friends and family for over 25 years! I absolutely love our little mall, sure it's not the largest mall like in LA but it is the perfect size for our wonderful hometown of Temecula. During the pandemic we lost a lot of good stores unfortunately but it has been bouncing back and booming ever since. The stores outside is also a great touch and there are many choices in restaurants not to mention the food court. This is a Regal Movie Theatre, and usually once a month or so there is a street faire with some great items from local artists and food. read more

Go to the Promenade. Talk to the Fire-chief. Visit the 9-11 Mobile Exhibit before they leave to go to the next city. Never forget. read more

Promenade Temecula - Tunnel to Towers Foundation will be at the Promenade Mall Nov 4 to 11. - Shopping Centers Near Me - Temecula, California

Out of towner visiting this mall, and compared to the malls in Louisville, KY and Lexington, KY, this mall is HUGE!!! They have so many different shops to choose from; and if you aren't able to go down the escalator, they have an elevator. There's also a train that runs around the top level for the kids as well. I'm not sure if there's a cost to it; but the gentleman that was directing the train was really nice. This mall has plenty of places to eat inside on the first floor and plenty of other shops and eating places on the outside strip. One of the biggest malls I've ever been to in a long time; and I really enjoyed the various shops and wheelchair accessibility. Though, because it is so busy, hubs and I had to park a distance from the door, since there wasn't anymore handicapped spots available. And while I was there, they had other shops in the parking lot that took up other parking spots. I didn't go look at them; but thought it was a weird spot for them to be. All in all, I will definitely come back to this mall before I leave town. read more

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Never going again absolutely terrible establishment they NEED to close down the Panda Express inside its terrible i've gotten food poisoning three times that's every time i've been. staff inside the panda are insanely rude they gave us NO straws or NO napkins they have teenagers from literally straight out of high school running the establishment please close down the panda express and replace with a different establishment all the other establishments are fine. The rest of the mall is so fun though the only thing that's bad about is the panda love the stores and it's such a fun place to hang out with your family. No need to close the mall entirely just get rid of the panda express. Everything else is amazing I love Garage and Pacsun Hollister is also really nice. read more

I was visiting a buddy of mine who moved from LA's south bay to this area. We chatted over food and coffee, and we decided to come check out the mall here. I was able to shop for some items that I needed, and we walked around this place a bit. This shopping center is clean, nice, and safe. It is family friendly, and I saw no bad characters around. The shops are what you'd expect to find at most other malls, and the crowd is pleasant. There is a movie theatre, plenty of fast food and sit down restaurants. Yard House is my favorite, but that is a review for another day. Parking is found at one of the structures, and there was little hassle finding a spot, despite it being daytime on a weekend with heavy foot traffic. This place is pretty well run. In a time when other malls in America as closing shop at an accelerated rate, this mall seems to be bustling. They must be doing something right. read more

I love this place I can be there for hours enjoying the beautiful Temecula mall. I always have so much fun with my 2 yr old son

The Promenade in Temecula is awesome! It reminds me of how malls were back in the 80's & 90's. There is a big movie theatre, Round 1 arcade and bowling alley, tons of restaurants of all kinds. We visited today with our toddler grandson to escape the heat. There is a great indoor play area for the kiddos. There is a good mix/variety of stores. Not many "high end" stores if that's what you're looking for, but there is a Williams Sonoma, Pottery Barn, and an Apple Store ! read more

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I like coming here and shopping at this loation. You have both outdoor mall and its connected to indoor mall. Plenty of stores to shop or go window shopping. Stores and restaurants range from Yard House to Apple store, WHBM, BBW, Brightons, Macys, etc. Plenty of places to get gifts for yourself or loved ones. I just have an issue with the parking here. It is crowded and the spaces are small. Wish they had build a larger parking structure. The interior of the mall also had fake palm trees that look very real. Will definitely come back on a weekday to avoid all the holiday rush. read more

Promenade Temecula - Shopping Centers Near Me - Temecula, California

Bought a brand new iPhone 16. Ever since I bought it a couple weeks ago it's been glitchy and today it would not turn on at all. Therefore, I had no phone to call or make an appointment.! I had gone into the Apple Store and paid parking in front and I was already upset regarding this brand new phone but The male I encountered which, did not seem friendly at all and very matter of fact! He Did not seem to understand the situation & just asked me if I had an appointment. I need an appointment and he couldn't get me in for at least two hours. I said really? I couldn't believe that somebody couldn't just help me turn the phone on or try another cord so I walked out and was gonna wait.... I then decided to go back in to see if I could use a phone so I can call my husband at least to let him know what was going on . A nice young man with braids in his hair named, Manny asked me quickly if I needed help and I said yes, and told him and he went and grabbed a phone and was going to let me use the phone . When I told him this stupid phone won't at all he quickly looked at it , pressed a couple buttons that reset it apparently and it turned right on. I was happy about that because now I don't have to wait two hours something as simple as that and actually I was going to plug it into their phone cord just to see if that might help but when he did turn on my phone, it was already 100% charge which I knew it was because I left it on the charger all night. I walked out, but then came back in to make sure I still had that appointment because I wanted to make sure this phone was working properly. I then spoke to a really nice young woman named Yazel who helped me more and listen to my situation without having me wait for two hours. At that time she was standing around, along with others so I was looking at WHY I would even have to wait for two hours ??? In the end, Hazel and Manny were very customer service oriented and helped me a lot and I had to make a decision on the phone so I'm going back to the place. I bought it! I was not impressed with the initial man who helped me and then just gave me an appointment for two hours later. I personally felt the initial customer service should've been a lot better. Thanks to Manny and Yazel I left happy!! read more

As far as Temecula goes, The Promenade Temecula is like the main place for shopping. When I lived in Temecula, I felt disappointed that the Promenade was it. I guess I just hoped for me. Not that the Promenade is bad or anything- it isn't bad. It is an okay mall. Just not a lot going on other than that. Temecula is basically wineries for drinking and then the Promenade for shopping lol There are some decent stores here. Since this is the main area for shopping, the holidays are a zoo. It's so so bad at the Promenade Temecula during Thanksgiving and Christmas. I suggest ordering stuff online or order for store pickup. Avoid the holiday havoc. read more

Recently moved this way and wanted to go to the mall. Unfortunately this is the only mall out here. This mall is pretty whack. The stores are small which means less merchandise and it's just sad. I guess we have to drive all the way to l Moreno Valley or the OC to shop because this place Isn't it. This is our second time trying to give this place a try. read more

Neat and nice shopping mall in Temecula, O actually had a chance to shop here while working another gig at Costco nearby, so I stopped by and got few items at Forever 21 and American Eagle, didn't have a chance to explore more until today. They have a decent food court with plenty of food stands and outside they have even more restaurants like Cheesecake Factory. Edward Cinema is here as well to make sure you can watch a movie when you're tired of shopping.They also have more branded shops like H&M, Express, Foot Locker, Apple, Macy, JC Penny, etc. it's standard but not that average like some of the one I had been to, if you visit Temecula, make sure to check it out. read more

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Love this mall for so many reasons. You can shop here for just about anything-apparel, jewelry, electronics etc. They have high end stores such as Apple, coach, lululemon. There's a barber shop, beauty bar, nail salon, etc. Plus all the random kiosks within the mall. You need something they got it most likely. Need somewhere to keep the kids entertained they have a train ride, playground area, other spots scattered around. They also have a pins & pockets-bowling & arcade games. Built up an appetite!? There's a food court downstairs, lots of other restaurants within walking distance. Snacks, smoothies/juices, desserts. All here. If you walk outside there's other stores and a movie theater. This mall is so spacious. Even on a crowded day it's not so bad. Last thing-there's events held here really gets the community together. Also, the parking lot shows what floor to park at, how many spaces are available so your not driving around, guessing. read more

Promenade Temecula - Shopping Centers Near Me - Temecula, California

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everyone here is so kind and really wants the best for you. all the girls are so honest about anything you ask!!! recommend this VS

Best place to find a prom dress is Macy's. There's a designated section and my daughter enjoyed the experience so much. Our local Macy's has nothing like this and really seemed pathetic next to this one. We also enjoyed the Boba Loca drinks we ordered, though they didn't announce when the order was ready. After about 20 minutes, my daughter checked on her order that had been waiting to be picked up. Apparently, online orders aren't announced. Note to self. Nice mall overall. Some stores didn't quite have what we were looking for, but overall good experience there. read more

This mall is cute with some really great stores eateries, activities and more. A very long time ago this mall used to have out door concerns and events on the backside of the mall that is now a mini road that leads to specialty stores a restaurants like P.F. Chang's , Lucille's, Lazy Dog, and Yard House. There is an Apple store, I think Pottery Barn is still there and more. Inside the mall you have your standard Mall department stores like Macys, Dicks Athletes, Old Navy, Victoria Secrets, Buckle, forever 21, etc. You have jewelry store, a food court with some nice selections, and specialty food outlets throughout the mall. You might just spot a macaroon place on the second floor, but you didn't hear that from me lol. oh i almost forgot, if you like games, they have an indoor target practice place and if you like karaoke land games, have some fun at Round 1. For small children, if you walk towards the women's Macys, they have a little play area. If you go to the second floor heading in that same direction, you will find The Cheesecake Factory. Mmm read more

Never get your hair done at this mall.. I took my son there a few times, first hair cut was okay, second hair cut was a disaster. This cut was done by a lady barber in the shop, she did a terrible job. So bad that asking to get it fixed was not an option. read more

Promenade Temecula - Shopping Centers Near Me - Temecula, California

Best mall in the area! It has just about everything, except a Nordstrom. I like how it has both indoor and outdoor areas, and that it's well maintained and clean. Lots of restaurants nearby, as well as a movie theater. I went here on my birthday for a few hours and had a lot of fun. Parking isn't bad either, as it has a free parking garage. It's a really big mall, so focus your trip and figure out where to park to get to the stores of your choice the easiest! read more

Promenade Temecula - Enjoying my bday at the mall! And got a new lip color at MAC at Macys! - Shopping Centers Near Me - Temecula, California

This review is for the train Our train ride experience was so cool. I took my daughter here on her birthday mainly for build a bear but we saw the train and had to ride it this time. The conductor was super friendly and accommodating so I feel it made the whole experience worthwhile. The ticket booth is outside of the Windsor store on the top level and i believe the tickets were $5 per rider and under 2 is free. Such a cool experience if you have little ones! read more