I was a little sketched out about entering an indoor mall during Covid, but after realizing that space-wise it's no different than Costco we decided that popping in just to pick up some food and take it to go would be ok. I was impressed with the amount of masks being worn and the safety precautions they were doing a pretty good job of enforcing. It doesn't have the best retail around, but the food court has some good fast casual options. Overall, I'm glad they're doing their best to stay afloat so if you can, give the Promenade some love. read more

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Gross This is the drinking water fountain down at the food court outside by the restrooms! read more

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The shopping center is a typical American mall with limited activity. Shops and food court is average

The mall has good shops in and out of the mall itself. However, I went there for Christmas shopping and I was highly disappointed at the lack of Christmas decorations throughout the mall. Where is your Christmas spirit promenade mall?!?! read more

Very nice place to spend time with your family and friends. It had great decorations for Christmas and Easter. The place is clean and there are enough parking spots. We always had a great experience here. The shopping options are great with different options. The food court also offers a variety of options to choose from. read more

El peor servicio para tomarte la foto con Santa pague por línea para reservar mi cita y no respetaron te hacen hacer línea por Línea 1 hora y quise cancelar que me regresaran mi dinero y ellos nada más te dicen que tienes que hablar a servicio y no hay número de teléfono!! Ellos me humillaron en hablar a seguridad del mall de Temecula y seguridad vio que yo tenía razón y le pidió que me dieran el número para hablar a servicio al cliente !! Y lo peor de todo que no me dieron mi dinero que triste que tus hijos vivan esta experiencia tan mal read more

Promenade Temecula - Shopping Centers Near Me - Temecula, California

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Santa photos. I got Santa phots done on the 3rd. I paid for package B. I didn't not get all my pictures. I asked for the rest of my photos and they said no. I asked are you guys just going to throw them away and they said yes and throw them away in front of me. I contacted them about what happen but since I contacted them on the 8th they said there nothing they can do. I just want what I paid for. I would not be taking it this far if they aren't being so rude. I am contacting you guys become I obviously didn't get them and if I did I wouldn't be talking to you. $54 dollars I paid for only 2 pictures. Are you joking. Not worth it. Go to a different place. read more

It's funny because the promenade is so cute but the mall it's next to is such sad vibes and not up to this century's standards. Parking is hard to find here in the lot so prepare to walk a little bit. But what I love about this promenade is it's a good escape when you're in the area. If they revamped the mall portion with more entertainment, things to do, restaurants I could definitely see this area in general thrive. read more

The Promenade is a nice Mall, that is limited by its location and size. In essence, it's land-locked. To paraphrase Yogi Berra, "... no one goes there any more, because it's too crowded." The Promenade reminds me a lot of the Spectrum in Irvine. Parking is at a premium and they could use another couple of acres of it. We were at Victoria Gardens in Rancho Cucamonga the night before and clearly they have a better setup. Here, you have the usual anchors of Macy's, JC Penney and a Sears, but also a large pedestrian area near the movie theatre as well. The Promenade also has a nice selection of eats. Besides a Food Court, there is a PF Chang, Lazy Dog, Yard House, CPK, Red Robin near the Mall entrances; while Fat Burger, Macaroni Grill, In 'n Out, etc are outside along the periphery near the access roads and Barnes & Noble. Oh, and there's an Apple and Costco store too. read more

They actually had a good amount of businesses here inside and outside the mall if I lived in the area I definitely would come back here as I know much doesn't exist out here! The mall was clean nice and had a ton of parking if your in the area get your shopping on! We might be back some day who knows but until then yeahhhhhh buddy! read more

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I've always liked the layout of the Temecula Prominade and to get around from one big box store to the other is pretty smooth. They have some nice features like an over sized fire place with chairs outside of Macy's. They also have a couple grapevine sections outside of Pennys. That's a great fit with all our wineries here. They have the usual restaurants in the food court for those who want a bite and run. In addition they have some real nice site down restaurants like Lazy Dog, Lucille and California Pizza Kitchen to name a few. Parking can be challenging in the structure and tends to get backed up. I prefer the open parking and can usually find a good spot. read more

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Nothing pretentious here (except the Apple Store of course). It's safe, clean, and plenty of gut busting dining options both inside and out. The demographic is mostly white, lower middle class, and that have a propensity for star tattoos, trucker hats, and FOX brand clothing. Promenade Temecula is about a 30 minute drive from Escondido which makes a good destination when there's nothing else to do. - Buckle - Disney Store ( Parent's worst nightmare) - Trackless train on second floor ( Parent's second worst nightmare) - LED parking spaces available sign on the parking lots - That cupcake store that been there for years, but you have no idea how it stays in business. But wait, There's more! The Promenade is only the nucleus of Temecula's shopping zone. It's surrounded by other shopping centers ( owned by different companies) that offer a wide range of dining and shopping experiences. Costco and Lowe's are nearby, and a Winco is across the street. Bel Villaggio Center is my personal favorite (right next to Promenade), which has excellent smaller mom-and pop dining options as well as the corporate giants. My personal favorite restaurant is Pamir Kebob House (scored in the top 1% of all my reviews). read more

Promenade Temecula - Grapes growing outside mall. - Shopping Centers Near Me - Temecula, California

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The massively popular days of walk-around malls are slowly fading, and I could definitely tell by the low foot traffic in the afternoon here. Even if online shopping is the way to go, Promenade a bit more for its visitors than what they may remember from the yester-years of mall walkarounds. Some may not be aware of their Dave-and-Buster imitation arcade with bowling alley inside, as well as both indoor and outdoor shopping for whatever fits the mood. Beyond the normal food court, major restaurants are well built-in rather than set up as separate buildings to make shopping and eating easier. For better or worse, the low volume also means the place remains fairly clean throughout the day. In a new era of consumerism, Promenadce Temecula holds onto what made shopping malls so special along with some hidden extras that remind us of the spectacle of shopping in person. read more

The mall is so GHETTO now..used to be a nice place to come with your family. Now its just filled with whole in the wall low budget stores that you would see in Plaza Bonita or miniscule parts of LA. All it neds is a Rainbow and a Fake jewelry Keyosk then its really gone down hill. The Promenade went from a hot spot to a dump in such a short time. It was not like this 8 years ago. What happened. read more

This is one of my favorite malls to come to. It's very big and has plenty of stores to shop at. This mall has plenty of events that they host throughout the year in between the mall and the theater. Me and my wife like to bring the girls here because they love to run around and play in the kids play area. It is two stories and has even more shops on the outside. This mall also has a great variety of affordable stores inside. During the summer it is definitely a great place to come and hangout at to stay away from the heat. The mall is well maintained and always kept clean. The staff that manage the mall are very nice as well and are ready to assist you with anything. Great mall overall and I recommend it to anyone in town. read more

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This mall has many good stores but also has a cockroach infestation. So nasty. I wouldn't recommend eating in the food court or buying things that they can get into and bringing them home. read more

Promenade Temecula - The second one I seen after going into 2 stores and using the restroom next to the food court. - Shopping Centers Near Me - Temecula, California

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this mall has gone so downhill. tons of kids stores. their outside area looks nice. lots of sports stores.

Horrible. Would never come back the customer service was awful,the music was really sexual and the prices where really high!

I used to love this mall, it was one of the best malls and kept so clean, all the stores were high end and very nice. I recently went into this mall and every single good store was ripped out, they replaced them with cheap nasty looking stores and inside of half of them they're dirty with clothes everywhere and on the floor. It's terrible. One of the main stores is now a bowling alley, the nice Birkenstock shoe store is now some Asian Kpop store, there are two of the same stores, one up stairs and one downstairs that sells skimpy nasty looking clothes and so on, it's nothing like the mall used to be and it's only going down hill, I have no ideas what's going on with this mall but it's like walking around in a Hemet Mall, this is Temecula... never going back to this mall. read more

I enjoy the Temecula Promenade but I cannot get here often as I would like. Literally, not too far from the freeway exit which is super awesome. There are plentiful restaurants, shopping, and just enjoying the vibe. Any store you can think of is probably here such as H&M, Victoria secrets, and Macy's--to name a few. People are friendly! The mall is one of the older ones but it gets the job done. Nevertheless, the mall is always crowded. For instance, I went into on of my favorite stores Victoria secrets and I promise you the queue was pretty much almost out the door. I know what you're thinking, when is VS queue ever not long lol. It does help that on hot days the air is cooling everyone off. It's a nice mall overall whether you live in the area picking up essentials or an out of towner. I will be back sometime in the future. Hours: M-S 10-9p Sundays 10-7pm read more

Ok mall in Temecula. Will be a lot better when they get Cheesecake Factory :) large variety of stores, wish they had a Dillard's or Bloomingdales. At least they have Macy's & JcPenny which is ok Sears blah good for appliances, tires.. At least they have a Victoria's Secret and PINK store in the mall. Hopefully they turn this mall into one of the Westfield Malls like Topanga Canyon and Encinitas. read more

I had the most amazing interact with a security guard at the Temecula Promenade Mall when my husband slipped and fell. He just went above and beyond; so helpful and also genuinely seemed to care. His name was Christian Siler! He needs to be commended! read more

/16/20 10:25p Ok so the amenities are Superb but unfortunately the SECURITY are like real life "mall cop" it's incredible how cheesy at least these 2 security males acted as if they own the place & are real Police, disregarding common courtesy's of basic traffic laws In non emergency situations, but even real police officers won't act that outrageous & they have way more to think about. I understand the job of a security position as I was a security for the country. Bottom line I understand their actions can negatively affect the business their, and it seems the business need all the business they can get, i don't ever see the mall Busy like other malls. I'll try to go into detail with both incidents, At some point. I've taken video of part of 1 incident, and will eventually put a link to it on here depending on the response of management read more

It's well maintained and nice, but there wasn't a whole lot of foot traffic in the indoor part. It's kind of genius that there's an outdoor area. I saw more people around the stores outside like Apple, Sephora, and Pottery Barn.The indoor ones seemed to struggle for business. Even the food court did not have an exciting offerings. However, there were plenty of restaurants and Edwards Cinemas in the outer complex. read more

First time coming here near the end of December 2017 and I really enjoyed myself there. My boyfriend and I drove there from LA, which took us about 2 hours since we made a stop or two. Once we got there, we booked our way to a pop up for Fragrant Jewels, which was my main goal for the day. After buying our stuff there, we got a chance to walk around and this place had a lot of stores and restaurants for us to check out. Inside they had the typical stores you would see in mall, such as H&M and Spencers, with some other off brand shops. Outside was were they had the higher end stores as well as restaurants and a movie theater. Had fun walking around for sure and planning out another trip to go to the pop up booth again. read more

this is the mall in my town and i'm always shopping here. nothing wrong with the stores but i highly recommend you not eat there !!!! i saw this is the womens restroom closest to the food court. biggest cockroach i've ever seen in my life read more

Promenade Temecula - Cockroach - Shopping Centers Near Me - Temecula, California

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I was a bit confused by the layout of this mall. I imagined it was like the sun- a round indoor mall in the center with offshoots all around the outside. There's a wide range of stores here for all budgets. I ventured into everything from Williams-Sonoma to Spencers. Unfortunately, the stores in the indoor section are the stale and typical ones. Oh and a train cruising around the inside almost hit me lol- I didn't hear or see it when I stepped off the escalator on the upper level. Kids on the lower level ride powered stuffed animals all over. So beware. :) Highlights are the numerous dining options and dessert/ candy places. There's a bunch of restaurants all along the outside perimeter as well as a food court. There's mom-and-pop sushi and chains like Lazy Dog, Tilted Kilt, and CPK. Pros: - lots of parking - dining options - indoor and outdoor sections - located near tons of other shopping Cons: - those aggressive kiosk, store employees - indoor decor a bit dated - meh restrooms and so few read more

I love this mall. So many stores and so many options. It's also a fun place to go if you're having trouble thinking of a place. Definitely recommend. read more

I've come here with my grandson (5) and my wife. The food court is roomy and the options are typical for a food court. And there are other restaurants nearby. The Game Center/bowling alley are great escapes from the heat and serve beer and food. A fun place for a fam read more

The bathrooms in the food court are usually smelly, but they were especially dirty today, several stalls broken, toliets either dirty or not working, no toilet seat liners, etc . Yikes. Probably short staffed, but given it's near the dining area I would strongly recommend more attention to it's routine cleaning. read more

Came here to do some online returns. My first impression of this mall is that it's not very easy to navigate. There's an indoor and outdoor section and it is very spread out, which means that it is a lot of walking if you just want to go to a select amount of stores. The parking lot areas also seem far too, and there does not seem to be an way to go from the parking structure to the indoor area of the mall. There is a lot of variety, from mall staples like H&M and Forever 21 to higher end boutiques like Coach and Pottery Barn. There is also a movie theater and a Round One. Food options are plentiful, with an indoor food court that has the basic mall staples (Cinnabon, Sbarros), restaurants (Ruby's Diner, Lucille's BBQ), and desserts (After's Ice Cream). The mall was actually pretty packed which can be concerning due to the pandemic. I can see that they are trying hard to enforce social distancing and limiting the amount of people in a store at once. I would say this is a mall you want to go to if you only want to go to one or two places, but it is a bit too spread out to spend a day exploring. read more

Promenade Temecula - Interior - Shopping Centers Near Me - Temecula, California

Was the perfect place for a very hot day in Riverside. The game arcade for the girls, lots of food and shopping choices and AC!

This mall has definitely improved in the past few years. They have added few more stores which is great. Definitely glad they have great restaurant selection inside and outside the mall. Its very beautiful outside by Sephora and Yard House. My two absolute favorite places. Looking forward to have more stores in the near future. read more

This is My Favorite In-Door Mall in the Inland Empire. It has almost Everything You need and many nice restaurants are close by too. We usually come here on Black Friday and is not as crowded as other malls of it type. read more

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I absolutely love this mall- it's not to far from my house so it's perfect for some retail therapy. I has all my stores I love shopping at. Mall is always clean read more

Went to Claire's the manager there named Monica should not be a manager at all She had a huge line and all she did was talk to her coworker and she was the slowest retail person I've ever met We left and came back later thinking it would be better less people , there were less people but , Nope she was still slow and talking Not representing the company at all Rude rude rude rude. I will never go into this store again. And I will tell everyone I know read more

I was looking forward to having found an oasis in the heat and humidity of the summer, but alas, it was simply a mirage. Granted the AC in the mall was a relief from the heat, but the overall experience in the mall is what makes this journey all too painful. It was the middle of the afternoon and I was looking for a late lunch spot. I was sure the food court would have something to my liking. After wandering around a bit to find it, I finally found the tables and food area. I looked around at the different offerings and found something that looked appealing and had some wholesome goodness to it. Sat down and started enjoying my meal. After devouring over half of my food, I needed a refill on my drink. I got up and walked no more than 30 feet from my table to the counter, got my refill and returned back to my table. When I arrived, my food was gone! I had saved the last few morsels of the meal to enjoy with a cold drink to wash it down with. To me, that is pretty much the best part of any meal. I looked around to see if I was at the wrong table, but no. That was my spot. I glanced to my right and noticed the custodian throwing away my goods. I ran over and said "Nnnnoooooo", but in the trash it went. I told the woman she had just thrown away my food. She smiled and said, "yes"! I repeated again, a little more irate this time, "you just threw away my food". She again smiled, giggled and said, "yes". By now, I was getting more annoyed and upset as it appeared she was mocking my plight. I asked her why she threw away my food and she asked, "Is everything ok", in a very heavy accent. She then proceeded to ask me in spanish if I spoke spanish. DING! This woman couldn't speak a lick of English! So now what. She tells me in Spanish that she's going to talk to her supervisor. I sit back down at my table without food. I short while later I see them talking in the distance. A mall security officer comes by to speak with them as well. Still waiting, the security officer comes by and says he heard I have a complaint. I told him what had happened and he appologizes on behalf of the mall and offers me a $5 gift card to buy more food. That was another slap in the face as my meal had cost more than twice that much. He said if I wanted to file a complaint, I could do so at guest relations upstairs. Oh joy. So I went upstairs to the customer relations desk and spoke to a person there. After telling her my plight, she asks me to fill out a piece of paper with my info and what had happened (after I already told it three other times). End result, she doesn't care, but will tell her boss. The next day, didn't hear back. Two days later, I got a call from the director of marketing. Why, I have no idea. Maybe they need help telling people how good this place is. Anyway, she gives me attitude of "we already gave you $5, so what else do you want..."? Ok, 2 concerns at this point. (1) This woman threw away my food before I was done and (2) she doesn't speak any English! I understand she was doing her job because so many others are walking away from their tables without disposing of their trash. But at least notice where people are going after they leave their tables instead of acting like a robot. Give this woman some English lessons so she can interact with the public since she's out in the middle of the mall EVERY DAY! Instead of acting like everything is grand, smiling and giggling. What if an emergency happened and she's the only one out on the floor again? Someone is choking...! "It's ok, yes?" :-/ Keep on Yelp'n! read more

I love this place . Great for shopping and getting some fresh air . Beautiful place . With many restaurant and food options

Bathrooms are gross. Food courts still pretty good though and the stores are good too.

I don't see why this place has such bad reviews, it's a gorgeous open mall! Yes, there are teeny boppers there, like ANY OTHER mall! Yes, some of the businesses there are a little higher end, but so what? That's what makes this place do well! And yes, some of the associates in different stores are jerks, but rate the store, not the whole mall on it! I know it's lacking a certain taste to the mall and Nordstroms isn't on here, but this is why it's called the Promenade, it's not supposed to be a GIGANTIC mall! They're still growing and adding more stores, so who knows, maybe it will improve, but honestly, it's not that bad. It has a nice feel to it and music wherever you walk, lights on the trees come on at night, it's kind of romantic and pretty. I've had dinner here at the Yardhouse and loved sitting outside and watching people walk by. I love that there's an inside version of it as well, it's rare to find an inside mall in CA. Not to mention, they have Pottery Barn and WIlliam Sonoma! I'm a fan! Give this place some credit, Temecula went from not even having a mall to having one that is growing and getting more upscale everyday, so stop your whining. read more