Bob and Julie were very nice and helpful. Helped me pick my first mountain bike. Explained in detail how all the components work. Very happy I chose Woodcrest Bicycle Center. Customer service was great. Will definitely bring my bike back for a tune up. read more

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I writing this review because of the bad service i received .For starters they tried to hustle me for work that my bike did not need to be done. After 2 weeks and lack of communication from shop because i refused the work they gave me my bike in pieces and stated i was lucky not to be charged for was they did ( WTF ) in pieces really!!!!! The douchebag ( a hole ) proceeded to kick me out . Please everyone read the reviews i thought to give them a chance after i read the reviews I should have known better . Lots of other shops out there boycott these a holes and visit other real shops. They cant even get the dates on receipts to reflect todays date. Idiots read more

We installed the brakes on our bike from home but something was off. We took them into this shop to take a look. Employee was nice and was quick to check them out within 5 minutes. We paid $20 for those few minutes and drove home. Tested out the bike and the brake pads were still rubbing on the disk. Ended up going to another bike shop. read more

Great shop came out here from corona to get a sprocket and half link chain installed the mechanic did a great job and was fast the owner is a cool dude ...also the lady working up front with tattoos was very kind with answering all my questions about products she also hooked my son up with free stickers would definitely recommend stopping by read more

Shop took care of my bike! Jordan was great, a joy to talk to and honest. Went in for just an inner tube swap, quick and easy. Great local bike shop for anything you need. read more

Jordan and company are amazing! Extremely helpful! Went above and beyond on my son's BMX racing bike. This family-owned shop is giving back to kids in the BMX community/surrounding area, even after facing COVID. Support this local shop, that supports our youth. read more

I brought my Phil & Teds stroller here to get my rear tires replaced. They said they could replace the tires, but they would have to order them. That was fine. However, when my husband picked up the stroller they said the axle was bent . . . it wasn't bent that badly when I dropped it off, but I can't be sure. However, when I pulled out the stroller to use it at the park a few days later, the tires were flat! In looking at the tires more closely, the tires don't fit my stroller at all! To top it off, when I called them to complain about my stroller not being fixed, the guy who answered the phone said "yeah, I remember that stroller. Not something I would put my kids in." And then he told me that "he would give me the parts to fix the stroller, but he wasn't going to work on it any more." So, I am taking the tires back and, hopefully, I will get my money back. I would like for them to replace the rim of the tire that they bent when trying to take off the tire, but I am not holding my breath. If they make me a satisfied customer, I might change my rating. But, after what the guy said to me on the phone, I don't know that there is any way to change my perception of them. I would have been much happier if they just said they couldn't fix the tire in the first place!!! read more

The worse customer service ever, very unorganized, it was a joke they took so long to fix my bikes and when they did they still did not work. I would never recommend this bike shop to no one. Also they are always eager to leave by 3pm.... read more

Best bike shop around by far!!! The owners, Bob and Julie, own and operate this business by themselves and they are extremely nice, humble, caring and knowledgeable, Both Bob and Julie are very hands on and both of them get their hands dirty. Their prices are very reasonable and fair and they offer GREAT service and selection that can't be beat. They have worked on mountain bikes, road bikes, kids bike, bmx bikes and even baby strollers for me and each time the work was done above and beyond my expectations. Why go anywhere else??? read more

I visited the Woodcrest Bikes, talked to Jordon, the owner about purchasing a new bike. Jordon was very nice, he has very good customer service. Although he was very busy he took the time to answer the questions I had. Due to COVID 19 most bikes are not readily available in the store, however he was very helpful by walking me through the process when the bikes how and when the bikes would be delivered to the store. I am so looking forward to receiving my new bike this month. Thank you Jordon for your awesome customer service. read more

If I could give a lower rating, I would. If I thought calling this shop and yelling at them over the phone would change their ways, I would. But unfortunately, all I can do for now is write this review and warn people to stay away from this shop and DO NOT GIVE THEM YOUR BUSINESS BECAUSE THEY ARE NOT DESERVING OF IT. Rudeness and blatant disrespect is one thing if it is towards all customers. But singling people out based on the color of their skin or appearance is purely ignorant and there is no excuse for it in today's modern world. To the Owner: This kind of attitude will only do more harm for you than good. It will destroy your business and I will not feel bad for you. It is beyond disappointing and enraging that you believe you are entitled to treat other human beings so terribly. Please reconsider your actions and educate yourself for your own sake. To Potential Customers: Do not give them your time, energy, or money. Even if you read this review and think their views/attitudes will not apply to you, you are far better off giving your business to someone else. Think of your friends, neighbors, colleagues, or family friends who have to deal with this kind of ignorant treatment for something as simple as fixing a bike. It is hard to believe there is a local shop like this that still gets high reviews. read more

I took a gamble and walk into this shop not knowing anyone and without reading any reviews on this shop. These guys are real good at what they do, with very reasonable pricing. Eey personable people with great customer service skills. I got my 35 year old mountain bike back from them not only was it repaired and tuned up but it was also spit shiny clean. I left this shop a very happy customer! Thank you Woodcrest bike shop for a job well done! read more

Great service. Called on Christmas Eve and not only were they the cheapest in town for a bike assembly they got it done today. They were busy but assured me the job would be completed so I can have the bike ready for my daughter on Christmas. The staff is great and the service is awsome. The bike was completed to perfection. This is the 2nd time I have went to this shop to have work done and on both occassions I was a satisfied customer. read more

These guy's are great! Brought a flat tire and they replaced it zero charge. Granted that it's a new tire I bought from them, I was expecting for them to ask a lot questions but they didn't! Great folks to deal with! Thanks again. read more

I brought in 2 bikes I found online in pretty bad shape. Jordan and his crew were able to revive them both in a matter of days. Both are riding awesome now! I couldn't be happier. Communication was great via messenger and phone and they were accommodating even with all the renovation going on. Can't wait to see what the updated store will look like. Anyone looking for a new bike, gear or service on their current ride should definitely check out woodcrest bikes! read more

I usually can fix my own bikes, but I hit a snag and needed some help. So, I took my bike down here to Woodcrest Bikes without an appointment or anything and they helped me right away. They were able to fix the part I couldn't and they had all the parts I needed on hand. The owner helped me and was super cool and friendly. I would absolutely recommend anyone I know to go here. read more

This was my 1st experience with this shop and I have to say that they are amazing! They can help u with anything u need, if it's bmx,mountain,trail, beach cruiser, anything at all, they have the bike/part/answer, the staff is knowledgeable in all those fields. I will definitely come back. A+ read more

Woodcrest Bikes - Bikes Near Me - Riverside, California

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Jordan was very helpful. Came in to repair my sons bike tires and he was honest and awesome. Will be back soon.

Totally took care of our needs and modified the bikes too. Two bikes custom too our needs for our baby at no extra labor charge plus the Hollywood bike rack is a total package. They got my business. read more

Woodcrest Bikes - This shop took care of us and now we're ready to ride. Mom can enjoy riding with our Lil baby with confidence too. This rack rocks. - Bikes Near Me - Riverside, California

Super happy I stopped by, Tina helped me out a lot on my 26in cult build. Big thanks to her.I'll be bringing my bikes here for anything I need in the future. Thanks again woodcrest bikes! read more

GREAT place to buy a bike AND have your bike serviced. Bob and Julie go way out of their way to make everyone feel welcome and appreciated. I have been going here for about 15 years and would not consider going to another bike shop ! read more

Took my vintage road bike to here for tune up. The price is good and service was excellent. My bike is running smooth over the weekend. read more

Woodcrest Bikes - Bikes Near Me - Riverside, California

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She literally jumped in the back of my truck and fixed my bike in 15 minutes!! They are awesome here.

Great people and great service! Every time I go there everyone is smiling. It is nice to do business with people that have your best intentions at the forefront of each interaction. If you need repair or service on your bike this is your place. read more

Great Bike Shop!!! I brought my bike home after being in storage long enough that I didn't know how to fill the front tire with air. (In my defense, the tube had been changed at some point so wasn't the normal air thing-a -ma-jig. I read the yelp reviews, saw that Woodcrest was open and gave them a call. They said come on in. They filled me tire with air, checked the back for me also and explained how the front tire thing-a-ma-jig worked....for FREE!!! That was super sweet of them, and I'll be back for sure!!! They were very nice while doing it also. I love businesses that have amazing customer service, and here is one in our backyard. Woo-hoo!!!! read more

I've been going to this shop for years to buy parts but recently took both mine and my wife's bike in for service. They sat for a few years and were in desperate need of a tune up. When I picked up my bikes I had flashbacks to when they were new. My bike looked awesome. Bob not only fixed and tuned everything my bike needed but he also took the time to clean everything like it was new. My bike feels like the day I bought it and I'm stoked. read more

Horrible service and representation of their business. I was kicked out for my color and felt the discrimination. It is sad we are still dealing with stores that do this when they can gain business and be more humane. Anyways do not not come to this business. read more

I am always impressed with the service they do on my bikes and also it is family owed and depend on their customer service to keep you coming back . Only bike shop I allow to work on my bikes . Thanks for great service read more

Truck broke down outside and the owner let me borrow a wrench. Cool dude, great mustache.

Such nice people own and operate this local bike shop. I needed an inner tube to be replaced, so I came here since it is so close to my house. They only charged me for the tube, and installed it for free, and really quickly on top of it all. I also had them do a tune up on my old bike a few months ago, but forgot to leave a review back then. I just remember they did a great job at a great price! read more

Service was awesome. My son's bike tires went flat & they took it in & fixed it within 15 min. He even took time to show my son what was wrong & how to replace his inner tubes. Definitely going back for my bike needs. Thank you. read more

Family owned and operated business I purchase 5 bucks from this place under the old ownership I know they have great attitude great work ethic and they will do what it takes to make things right best of luck to the new owners read more

My dad bought me my first bike from here 20 years ago. Today I called them to see if they had any extra inner tube rubber for a project I'm doing. When I went in, they had an entire bag for me to choose from. These guys have been part of the community for a long time and the friendly service still holds true. If you want solid staff with lots of knowledge and helpful service, this is the spot you need to go to. Thank you guys so much for the years of service you've given to us!!! :) read more

The people make the store. Great owners have made me a very happy customer. Don't go anywhere else! Just checking in...make this your go to store. Great people excellent service! read more

Highly recommend. Both Julie and Bob were awesome. Have a great stock of BMX which my boys were looking for. Took the time to listen to our needs, and when we made up our mind Julie went over all the safety rules of the road, the features of the bikes etc with my boys. We have purchased high end bikes from another shop and didn't get any where near the level of service like we did at Woodcrest. So thank you Julie and Bob. Merry Christmas to you and your family! read more

I took a used bike in to see if it was worth fixing for my son. I was immediately helped by Julie who is very knowledgable. She told me exactly what I needed, and even went over how to install certain things. When I asked about needing a missing brake stop, and a seat tightening screw, Bob found what I needed, installed it, and didn't even charge me for the trouble. These people are very hard working, honest, and amicable. I am thankful that they have there shop in Woodcrest because I have 3 sons, and I know where I will be going for all their bicycle needs. I appreciate people that enjoy their jobs, and enjoy helping people. They are very ethical, honest, and good neighbors. If I could give them 10 stars I would. It is so refreshing to do business with decent caring people. Thank you Woodcrest Bicycle Center. You guys rock!!! read more

Took my bike in to get a fixed and I needed a new sprocket and I said I wanted the same one and instead of doing that he puts an ugly solid faded chrome one and it looks like crap also took my dirt bike tire there and by the time I got home it was flat!!! They don't know what they are doing read more

I ask for a product to see if they had it the lady said yes they do , so i came in to attempt to get what i needed and guy says we dont carry that , wow!! Thanks for wasting my time i did catch the bus for an hour just to get to this shop then i had to catch the bus again read more

Absolutely AMAZING shop. I feel like I am part of the family everytime I step in there. Prices are below the competitors and service is unbeatable. I drive 30 miles out of my way to use these guys because the hospitality is that good. read more

I always have the best experiences here. Today I went to fix the tires from my jogging stroller and they ended up just needing air. Anyways, I expected to pay and the nice lady there said, don't worry about it, it's just air. How nice is that? Honesty and a great attitude. There's no other bike shop for me, they've earned my business for life. ‍ read more