It's a cozy cafe near the end of wod trail. The staff was super friendly and the coffee was good…read more It's well decorated small cafe next to the hardware shelves.

For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

Love this place! John and his staff are always very helpful when I'm looking for help to fix…read moresomething or need advise on yard work. When I was torn on which power washer to buy my friend sent me to John and he helped me decide what to buy as well as let me test it out before making my purchase. I send everyone to Johns and am so happy to see a local business thriving.

For the engineer or the creative do-it-yourselfer, this should be regarded as Diagon-ally from the…read moreHarry Potter storybooks/movies. This shop has EVERY part, nut, bolt, washer, and coupler you will ever likely need. Their selection of steel and aluminum strips is more widely varied than you will find in any major hardware store. I cannot reasonably outline all the types of chain and rope they offer. Every time I go in looking for one thing, and usually finding it, albeit with help in many cases, I find still more stuff that I wish I had found years earlier, or worse still, had to fabricate because I could not find the doo-hicky anywhere, even on The Internet. In addition to having all these resources for repairs and fabrications, they also sell a surprising amount of automotive supplies, from motor oil and transmission fluid, to headlight bulbs and even car batteries! On any given day there are at most three people working there and sometimes only one, but most of the time they will even offer to install your headlight bulb, which makes them stand out head and shoulders over most any hardware store you will ever find. For a place no larger than a typical CVS pharmacy, it appears to outperform most any corporate owned hardware store I've ever seen. And don't assume it stops there either. The offer paint, light bulbs (incandescent, fluorescent, and LED), gutter supplies, about every plumbing fitting imaginable, downspouts, propane regulators and fittings, propane refills, rakes, shovels... the list goes on. It just seems impossible that a store so apparently small from the outside could offer such incredible variety on the inside. It's THE TARDIS, I tell you! It doesn't even stop there. I need to mention the "help desk" aspect. There is barely a subject from plumbing to seat-of-your-pants fabrications that you cannot receive some degree of guidance regarding. In addition they have a popcorn machine and they encourage their customers to take a bag of free popcorn with every visit, whether you buy something or not. I thought the Radio Shack battery club card was a smart draw. This stuff tastes considerably better than batteries. Lastly, there's the eye candy. For the classic car enthusiast there's usually a classic car being restored IN THE STORE. I'm not sure how they do that, since I never see any of the work being done, but it is stored there, near the main entrance and shows a little improvement or change every time I come in. The cars he restores appear to primarily wind up being raffled off for some sort of benefit. I've never looked into winning one, but I certainly enjoy seeing these cars blossoming over time. I rather regret not having posted this review three years ago when I first found the place, but to be fair I'd only scratched the surface. Now that they have helped me so many times with so many projects, I am a great deal more prepared to give it the type of review they deserve.

I've been a patron for years. I stopped in to pickup a bag of equestrian pellets for our fur baby…read more Service is always on point. I'm not sure how they only hire the nicest, most helpful employees. Now price point is why only four stars. I can get a 40lb bag from TS Woodbridge for $7.99, I paid almost double here, $14+. I didn't feel like driving all the was to TS so I paid the eye gauging price. A gentleman employee took it out to my car and our brief conversation solidified why I continue to shop here. Now if they would just lower their prices, lol.

We're so fortunate to have a local hardware store with good customer service compared to a big box…read morestore. After waiting to talk to a plumbing expert, Joe helped us find the right repair parts to fix a leaky outdoor faucet. He was really patient in explaining the potential cause of the leak after looking at the faucet and even helped to put on a rubber washer. These little kind acts of service make me a customer that wants to come back again and again!

Interestingly, this hardware store aells the same Wind Machine fan that I hace in place in Mexico…read moreCity. Mine is actually wear8ng out after five years and the motor is slow to start. I almost bougt the one that thry have here, but I thought about the logistics in bringing it doen there, may not be so easy. What I actually came here for was to get some gardening tools and supplies for my house up here. I figure I have the long holiday weekend to hipefully make some good progress on the yard and small garden area. This hardware store is very close to me here and I wasn't in the mood to drive 6 miles to the big box hardware store to maybe save asmall amount of money. I got a garden house, a shovel, and regular yard rake to clean up the place. They had everything that I needed.

Amazing customer service and supplies!!! Great selection and assistance. We were in a time bind…read moreand McLean Hardware CAME TO THE RESCUE!: we had MIELE dishwasher delivered and when being installed they said our plumber put in the wrong size valve ( although presite inspection did not specify valve size)- McLean hardware was closing in 10 minutes and dishwasher installers wanted to leave- they didn't have an adapter for the valve and were tired. For the installers to return would be $200 additional charge-ugh. McLean Hardware quickly had 2 people assist my husband and for only $24 we got the adapter for the expensive Miele dishwasher to be installed and working! THANK YOU MCLEAN HARDWARE- you are THE BEST!!

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

Extremely expensive. And like another reviewer said not friendly. I don't patronize establishments…read morethat think they only have to be nice to certain customers.

The 5-inch door latch on my 70-year-old house broke. I searched several stores but couldn't find a…read morereplacement. As soon as I entered the store, an employee asked if I needed help. Mr. Al quickly found the exact replacement part I needed. Replacing the latch solved the problem and saved me a lot of money. The staff is knowledgeable, professional, and always provides excellent service and expert advice.

If you value your time at all, then Strosniders will save you money. The staff are almost all very…read morecompetent and helpful. I picked up some cabinet hardware that needed to be exact (threads, length, head) and the gentlemen understood exactly what I needed and where to find it. I was in and out lickety split with EXACTLY what I needed that to this Strosniders staffer. He said he has owned his own handyman renovation business for 30+ years in TN and FL. He was great and I was grateful to have his help and save me time. Going to Takoma or Silver Spring Ace, or Home Depot because they are closer or to save a buck 250, but spend hundreds of dollars in my time, with uncertain results, would be a colossal waste.

Excellent customer service and product knowledge makes Ace my go-to as compared to the larger…read morehardware stores.

Ordered a fire pit online, because the online price is better than the in store price. Online said…read morehad one in stock and would be ready in 15 minutes. Go to the store and not only was it not ready, it was not in stock and they offered me the floor model that is beat up for full price with no acknowledgment of the fact that their website lied and wasted my time.

I wish I could give this store zero star. While it might be a good idea to have hardware store…read moretargeting the low-income families, the quality of the product is very poor. We got a key safe box to keep a spare key, and it would not open even with the right password. And overall, things here are old style, stone-age things that wouldn't work for a modern family. You would just better off by getting things from Amazon, or go to target. I am glad that they decided to close this store. Please remain closed and replace this one with a better store.

Great store. Smart, knowledgeable folks who are right there to help you and get you out quickly. I…read morejust moved away from Arlington and I already miss them!

This review pertains to my most recent attempt to obtain a simple replacement retention pin for a…read morescreen door. I will not bother to recount our extremely poor experience when we purchased 7 French Doors several years ago. I had one of their experts come to the home to measure the door frames so that if there were a problem they could not blame me for an incorrect measurement. Surprise surprise when one of the doors did not fit, this after the original door had been removed leaving a gaping hole in our living room wall. It took 5 weeks to receive the correct replacement. BTW, they wanted full payment before the new one arrived. I told them that I would have AMEX put the full amount on hold until the replacement arrived. That got their attention. Back to the current situation: When I visited the store to buy a replacement retention pin, the individual at the front counter was totally clueless. I then asked for the person who handles storm doors. Hilda wasn't in. Two voicemails were left on her line. I was not shocked when she did not respond. The good news is that the Anderson website parts dept. had the part. I should have gone there first rather than waste time with the indifferent and incompetent personnel at TW Perry. Stay away.

Alternative to big box. Easy to find he help. Bought wood putty for kitchen remodel. Hope to buy…read moresupplies in future for hardscaping.