My contractor recommended Mosaic and he couldn't have been more spot on. The selection was great…read moreand the showroom well organized and inspiring. I worked with Mustafa who listened to my wants and was able to pull great options and even find something not on my radar that was perfect. It was an easy to navigate process and high quality materials. I appreciate the knowledge and options--highly recommend!

We worked with Mosaic over the past several years to update our bathroom and kitchen, both…read moreexperiences were outstanding. Recently, we had issues with a faucet that we purchased. I had reached out to the manufacturer directly, but got no responses. As a last gasp, I contact Mosaic's customer service line, and was lucky enough to work with Sergio de La Fuente. Sergio handled our issue quickly, professionally and politely. Sergio resolved our issue, and provided regular status as well. It's great working with real professionals. Thanks Sergio!

So first let me say make an appointment if you want to get assistance with your project. This place…read morewhile a showroom isn't like your typical store that associates are just waiting for you to come in. I had seen some stuff online via Ferguson's website, but I wanted to actually chat with a person in real life about my proposed project so in that way I could walk through what I was looking for and wanted. We worked with Darin who was fantastic btw! My husband and I sort of went through with what I was looking for which included plumbing fixatures for two bathrooms and a chandelier for our foyer. He was great gave us different options at different price points also he helped figure out what I was trying to explain (I told him I don't know all of the technical names of the things, but he was able to decipher) and help us think through what we needed. Darin super knowledgeable! Now a few other points of advice if you are a first timer, pictures of what you want to do helpful even if they are inspo photos, if you've got space measurements even better. Also, if you are thinking of changing out plumbing perhaps having your preferred plumber come out to give you an idea of materials required for your project (I opted to do it in reverse).

Returned two pulls. The associate told me they'd ship together but instead they shipped separately…read more I paid $30 for the pulls and only got $6 back. Seriously??? Truth is you can buy everything Ferguson carries from Home Depot online--including the same Amerock pulls--get a military discount, and return items in-store WITHOUT paying shipping fees. From now on, I'd only step into Ferguson for ideas and then purchase at Home Depot. HOME DEPOT WINS!

We hired CKB to paint the first floor of our "new" house we just bought - a 1970s townhome with…read moreplenty of crown molding and chair rail! But once we scheduled the appointment with CKB, lots of other projects popped up with our old, new house: knocking pipes when the hot water is on, an old fireplace mantle with water damage behind it, a wall-mounted tv that the previous owners stuck right into flammable insulation. But it didn't matter! Quinn, Cherie, and Carlos completed our whole list within ONE WEEK and within our budget. The team painted everything from ceilings to baseboards and covered up the previous yellow and navy blue paint! They completely replaced the damaged drywall behind our brick fireplace and installed a new electrical outlet for the wall mounted tv, in addition to adding fireproof insulation! And they fixed our knocking pipes by cutting into our walls and spray foaming around the culprits. Totally professional and on time every day. It was great! Can't wait to have them back to renovate our old bathrooms.

Quinn and Co have worked with us in the past on a Master Bath remodel. So, when we had a water…read moreleak resulting in moderate water damage to 1/4 of the basement and some insurance proceeds, we decided to contact CK&B to revisit the basement layout and modernize things a bit. Primary emphasis was a layout that could evolve over time and recapturing some floorspace. Start to finish was 3-4 weeks. This included tearing out popcorn ceiling, wiring in ~11 new recessed lights, new flooring, new kitchenette, small updates to a guest bathroom, painting all the things (including a chalkboard 1/3 wall) and a redesigned fascia for our fireplace. It also included a "secret room" for the kiddo that Quinn took on as a personal project, as we've been juggling complex medical issues for a few years. Needless to say that resulted in a lot of smiles and it has been getting a ton of use. The plywood in the secret room is 3/4" and we plan to add some rock climbing grips to it in the future. Pearl and Monica were easy to communicate with and any issues (ex: some painting needed to be revisited) were handled promptly. They were very flexible with pricing and really went out of their way to make this work for us. I'm deeply appreciative of the work they did for our child and the flexibility they demonstrated with some of my last-minute design tweaks. This is an easy recommend from me.

We do not recommend this establishment. Brian shows a lack of professionalism as a designer and is…read moreunresponsive to inquiries. Angelo, one of their contractors, provided a very disappointing experience; his crew was highly unprofessional, unresponsive to phone calls and emails, and disrespectful in my residence. There is concern that they might claim they ordered the wrong part and then disappear for a long time. Additionally, they reportedly employ underage Spanish minors, which raises questions about the legality of such employment.

The Chantilly store did a very poor job of scheduling appointments and keeping them, and worse job…read moreof communicating. What started out as a fairly decent experience (they have a decent showroom with nice examples) went progressively downhill. Our initial visit to their showroom in Chantilly was met promptly by one of their designers, however, first impression was that he was very new to the business, but seemed to know some of the products they were representing. Before leaving, we scheduled an in-home visit for him to come look at the proposed bathroom and kitchen renovations about a week later. I had not heard back from him promptly to confirm the appointment, and therefore I reached out to his manager (who also did not have the courtesy to directly respond to me). But apparently my message made its way to the designer, who I'm pretty certain completely forgot about the appointment he scheduled. Following the home visit, we were told that 3D renderings would be prepared, and that a follow-up appointment would be scheduled for us to come into their showroom again to discuss. Perhaps one of the few positives was that the the designer sent me a message a few days later to day his renderings were done, and invited my wife and I to come back into the showroom, but we couldn't visit until a week later due to my schedule. As soon as we arrived on our scheduled follow-up visit, one of the other Chantilly store representatives seemed surprised that we were there to meet with the designer, saying that he was working at their Fairfax store that day. UNBELIEVABLE! Nevertheless, he got in touch with the designer, who finally made his way out to the Chantilly store over 30 minutes late!! But perhaps the worst part of the meeting was despite having plenty of time to prepare decent 3D renderings, he only really had one prepared (he promised at least a couple of different ones), and the renderings were terrible quality and something a child would develop. Despite all of this, we were still willing to talk to him and discuss options. The latest update was that he would prepare additional renderings, and said he would talk to his manager about final estimated costs. At this point (over a week later), we still haven't heard back from him, so obviously they don't consider us a serious customer. What a disappointing waste of nearly 3 weeks time, and even more disappointing after seeing other positive reviews; I just we just weren't lucky. That said, I have had a positive experience with another renovation company, and will go with their service instead; others had much better estimated pricing anyway. I'm glad I talked to other companies out of due diligence.

Customer reps are rude and don't help. We didn't come to steal the stone. We were comparing…read morematerials and owner said "all fabricators are same" then why is this store open. Useless people here. I told them Lowe's sent me here to look at stones and also ask store if there are "regional" colors and the rep wouldn't hear me. Was so unprofessional that I decided to drop my Lowe's order and go with someone I could trust. If they are this hard in getting info on a stone, what would be the result during fabrication. Run away from this store. Rude unprofessional people

I want to take a moment to recognize Brandi Cockerill at Granite & Marble Express. My overall…read morekitchen remodel has been extremely stressful (mainly due to cabinet delays, not countertops), and by the time I reached the countertop stage, I was beyond frustrated. Brandi completely changed that experience for me. She has been professional, patient, and incredibly kind every step of the way. Whenever I have questions, she goes above and beyond to explain things clearly and make sure I feel confident about the process. She has a way of calming the stress and making everything smooth and manageable, which I appreciate more than I can say. My countertop installation hasn't happened yet, but I will come back to update this review once it's complete. Even so, I wanted to share now that Brandi has already made such a positive impact. She is truly the reason I would recommend Granite & Marble Express to anyone.

There are not enough words to say how thrilled I am with this experience! Our kitchen was…read moresignature 1989, never updated. Everest completely updated the first level of our home. Their price was competitive & the quality of the work was impeccable! Bill & OJ are an incredible team. So beyond responsive & helpful. Along with the quality they delivered, the project was fast! I've heard so many horror stories of these projects going over estimated budget & timing. Bill & his team stayed within budget & beat the finish goal date! I will use this team in the future & refer to all my friends & family. Thank you Everest!

Bill, OJ, and the crew did a great job in what was a big project for us: completely remodeling our…read morekitchen, our master bath, and four other bathrooms. Bill was responsive from my initial outreach to him for the quote and he finished the project on schedule (and in line with budget). We've worked with numerous contractors before and Bill had several nice touches that we've never seen before, including inviting us to another project that he was working on to see certain finishes that we were thinking about using (the homeowners graciously endorsed Bill FYI) and then having a cleaning crew come for a deep clean once the project was completed. When in doubt, they asked questions rather than making assumptions and they offered their recommendations along the way. Very nice guys and very nice work.

Heather was the subcontractor for kitchen cabinets who the contractor for our kitchen renovation,…read moreMike Kilby of Madison Creek Homes, always uses for cabinets. His whole team of subcontractors were amazing--professional, timely, and completely behind all their work. But Heather was the star! She was a pleasure to work with, and willing to go wherever I wanted with design and materials choices, until I was completely happy. She is a talented designer, and I learned a great deal from working with her. She inspected every aspect of our cabinets, and had anything that wasn't completely as designed redone until all was perfect. I love the end results of our renovation, and will always think of Heather fondly as I enjoy using my kitchen.

BEST PRICE, BEST SERVICE, AMAZING RESULTS! Heather and all of her subs (installers and granite…read moresubs) were true professionals: they did what they said they would do, did it on-time, didn't mess up anything else, communicated well with us, worked MANY extra hours to correct problems that were not their fault, and the price was better than the other 3 cabinet/counter companies we got quotes from. Frankly, working with her again is a no-brainer for us and we sing her praises to all of our friends and neighbors now. If you've done any sort of home renovations you've probably had good contractors and bad. On our most recent 1600sf addition we had a lot of mediocre work from our GC and his subs and they required LOTS of oversight. Heather's team, by contrast, gave us white glove service at a price that was a true bargain for the quality of work delivered. She and her team gave us such good value that we're looking around our house for other things to have them build (built-in buffet for dining room, wine cabinets, etc). I wish all home renovation trades-people were this good. - Pete and Krista Coleton