I felt heavily pressured by salespeople while trying to shop at the outlet. Assured I could not find a better price, I was talked into buying an All Clad induction compatible stockpot. It was in an area that said 50% off cookware plus additional 20% off, but upon checking out, found that it was misplaced and was half off with no additional discount. Foolishly, I thought that I could return it if I found a better price elsewhere. On Amazon, I found the stockpot plus the steamer insert for thirty dollars less than i paid at the Williams-Sonoma Outlet. I thought I would just return it but found they do not accept any returns!!! Who does that today? I guess Williams-Sonoma. I will not return as I learned their prices are not actually better than elsewhere....and I can return things elsewhere! read more

I shop often at WS. I bought ~$450 worth of stuff last week and when I got home a bit away we noticed I'd accidentally bought two pepper grinders and not one of each. I went back today and the woman with whom I spoke (light skin, shoulder length silver hair) was so dismissive had absolutely no care about customers, adamantly telling me that she wouldn't deviate from the store policy of not exchanges nor returns. She had absolutely no want to help an honest mistake and just pointed to a small-print paper on the checkout area - I didn't see it when checking out! And, nobody, when checking out, made this clear to me. It was an expensive salt/pepper shaker set and I deserved better! read more

Always loved browsing at Williams-Sonoma and shopping at its outlet is always a big plus! Lots of items on sale for 30% to 50%off. Large variety of dining ware and kitchen items plus more. If you open an account, you get extra 20% off. The only thing is that if you need to return anything bought in this store, you must return it to this same location. read more

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I will never, ever shop at a regular Williams-Sonoma store again. After seeing the prices at their outlet store - I feel like I've been robbed after shopping in their regular retail stores. This was my first foray into their Outlet store - I can't believe how much cheaper everything is. Supposedly some items like All-Clad pans are being sold here due to a scratch or some other defect or mar - I could find none on the sauce pans I purchased. So I scored: - 8 Acorn & Oak soup tureens - gorgeous! - 75% off - 3 All-Clad sauce pans - 40% off - 1 Emile Henry bowl (matches the other green Emile Henry bowls I have) - 2 Williams-Sonoma forest green kitchen aprons (I've never seen this color at a regular WS retail store). - 1 Pine scented candle. Line was long but it moved fairly rapidly considering the ridiculous number of shoppers in the store. I was able to have my stuff take to the back door so I could drive around and pick it up (you have to have at least three bags of goods in your purchase in order to qualify for back door pickup - which I did). I will be back here again! read more

How should I put it... it's like being serviced by Karens who have their fake smiles on so that they can keep their job, and yet never fail to talk crap about you to another coworker, in your face The 40~year old blonde lady was very rude, was like a herd leader read more

SALE signs everywhere in this shop! Price: Great. Variety: Pretty good. Customer service: Very good. Parking: Free. Location: Good for shopping;) read more

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Do not ever purchase a Miele vacuum from this store. Prior to purchasing salesperson assured me that the vacuums were new even though the boxes look beat up. Both Miele vacuums from this store had a problem . I am showing a picture of the inside of one of the vacuums to show that it was clearly used. Very disappointed as these are very expensive vacuums. Salespeople are dishonest so I would advise purchasing from a more reputable store. Just FYI, if you purchase the vacuum from the regular Williams Sonoma store it is considered a special order and cannot be returned. read more

Williams-Sonoma Outlet - a piece of bread in a bag - Kitchen & Bath Near Me - Leesburg, Virginia

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Absolutely my favorite place to visit at the outlet. There is always something new and exciting there! I love their seasonal items. It is always clean and easy to find things! read more

We come to this Wiliams-Sonoma Outlet a lot. They have some good deals, and for years have had great experiences with the lovely, friendly sales ladies and gentleman here at the William-Sonoma Outlet in Leesburg, Virginia. I loved how most of them give their honest opinion and recommendations. We also did our wedding registry at the regular Williams-Sonoma, so our kitchen is full of WS. We had come here the other weekend and while we were purchasing some dishes, had asked the super friendly lady who was checking us out if we could make a return on Cole & Mason Electric Salt/Pepper Set. When we bought it, one was working and the other was defected. As the lady checked us out, she explained we could and that she had other customers return some pretty silly items. Both my husband and I remember just how friendly and funny her story. Based on that discussion, I went back to the store to purchase some knives for my mom's birthday, and this time brought the defected Cole & Mason Electric Salt/Pepper Set. It was a busy day, and I patiently waited in line. Once I got to one of the ladies at the register (Amelia), but then another lady (Jackie) saw that I had a bag and was trying to make a return. She yelled out that she would take care of me, I guess so that Amelia could continue to ring the other customers up. Jackie already seemed very unfriendly and already trying to figure out reasons why I could not return the item, she was very defensive even before I got to explain my situation. She automatically told me you can't return it. Due to COVID, I was trying to explain myself with my mask on and also me being big/pregnant and it being really hard to breath ... and trying to explain as she talked over me. She kept cutting me off. She first asked if I had a receipt and when I had purchased it. I told her I probably had the receipt somewhere and would have brought it back earlier but because with COVID going on and I live pretty far from Leesburg, Virginia could not bring it back immediately. She responded that I should have brought back immediately if it was broken when I bought it. I pulled out my phone and started searching for the receipt, because I know I usually get receipts emailed and printed. Jackie seemed like she was in a rush and was being very pushy. One of the other sales ladies asked what the situation was, and Jackie responded that I had the product for over a year and it had been used and that I was trying to return it (which was NOT true). She continued to try to explain to me they don't take "USED" items back especially since it's been so long over a year, I tried to explain to her that it was broken before we even used it and I don't think it was a year (as I was furiously trying to pull up my receipt on my phone but reception was really slow in the store). I asked if they still had it in the store, all I wanted was to exchange it for a working one. She rushed over to the Salt/Pepper section of the store without even waiting for me, and then turned around to say we don't have it anymore and we don't do returns ... as she looked like she was rushing to go back to the register and I'm trying to continue our conversation. I explained I came with my husband the other week, and the lady at the register told me that I could return it. Then she goes well, what was her name, was that lady a Manager. It felt like she was accusing me of lying about someone giving me this information. I remember filling out a survey for the lady before so I took a few minutes and pulled up the email that had that lady's name, and gave Jackie her name, and Jackie continued with ... well, that person is not a Manager. (How should I know who is a Manager and who is not? I would expect all W&S employees to be representing W&S and trained to provide the customers with the same information regardless.) I asked her if she, Jackie was a Manager, she said no (which contradicts what she just said to me). Then, she ran off back to the register and started checking out the other people in line, even though we were not finished. So ... I went to the back of the line again, and waited until my turn then asked for a Manager this time (and got Linda, the Manager). Linda was nice and professional and I had remembered her helping me with many of my purchases from months and years before. Linda nicely explained that they couldn't accept it because all sales are final and recommended I call the manufacturer. I walked out very unhappy with the way I was treated/accused by Jackie. Also, will be more cautious when I shop here (if EVER) because if you buy a defected electric item sounds like they cannot do anything about it. I strongly suggest W&S Outlet see if their merchandise is defected before putting it on the shelf, or at least warn the customer it's a defected item they are purchasing. This was VERY frustrating and we basically paid for an already broken Cole & Mason Electric Salt & Pepper Set, that we are not even able to use it! read more

I have to say overall this is a great store especially if you love to cook. They have a variety of items for both the kitchen and the dining room. Granted when I came I was looking for something very specific and they only had a limited selection of the specific thing I was looking for. Overall they have decent deals though and a wide variety of kitchen gadgets if you're into them like I am. Navigating the store can be a bit tricky though as the store is packed full of stuff and the aisles can be a bit narrow as they do have shopping carts so that's the one main drawback of this place and kept me from giving them 5 stars. But if you're looking for kitchen or even barware I'd recommend checking this place out. read more

I went to the store to purchase a Nespresso machine as they were on sale. The associate that helped with the product was very knowledgeable, but she was a Nespresso employee - not Williams-Sonoma. This is the only reason they are getting two stars. The staff at the sales registers were horrendous! The staff member 1 at the register was arguing with the customer in front of me. To her credit, since the line was growing she called for another associate to open the other register. Staff member 2 could not have been more rude or condescending if she tried. If I had employees with such poor customer service skills I would send them off to training. When that failed, and given the attitude displayed by those two, it certainly would. The next step would be to end their employment. I do not care how good the sale is, in the future I will pay full price elsewhere instead of stepping foot in the Williams-Sonoma at Leesburg Premium Outlet. read more

I love love love love love this place. This is the reason why I would drive an HOUR to go here. This place isn't like other outlet stores...meaning, the stuff here are actually sold in their REGULAR stores instead of just for "outlets" like BR and Loft, etc. We brought some Calphalon pans for $36 for two pans originally $80 but it was marked down + they were having a sale for 40%. Which made it SUPER cheap. This store is awesome, espeically when they have sales like 40% off or 20% off electrics. The reason why products end up here is if there is a scratch...honestly i haven't seen any scratches, and if I have it was probably really small. I just love looking at the huge selections they have here. The only bad thing is that if we need to return it we would have to drive another hour back here. the people here were super nice and helpful. There were lines stretched all the way back on a saturday when we went but the line went fast because they were staffed well. read more

If you love Williams-Sonoma and the stuff they carry and dont have an attitude that an outlet is beneath you, then skip the mall and head to W-S outlet @ Leesburg outlet mall. They care most of the same stuff that they do at a regular store, but always have a good discount on the same items here! Save the $$$ and still get a good selection of stuff you love :) read more

Really thrilled with our trip today. We found a console which is currently listed for $2300 on the Williams Sonoma website for about $750 (small scratch). The catch was they don't have a delivery service-- you have to transport your finds. We managed to find an Uber-esq service that matches us with someone with a cargo van that delivered the cabinet for us (look up GoShare-- I have no affiliation with them!). So there's your tip for the day. The sales clerks were fabulous at helping us as we were arranging all of this. read more

This is the worst Williams-Sonoma that I have ever been to. My husband bought me a couple of frying pans that were boxed with no display, for Christmas. We both did not realize how small they were and I wanted to exchange them for larger ones. When I went into the store to exchange, the manager was incredibly rude. She stated that all sales are final and that my husband should have read the dimensions on the box before buying. I responded by saying that it is really hard to imagine the surface area of an item in your head without a display. I told her I did not want my money back, just the opportunity to exchange for a larger pan and I was told no. I will never spend money in this store again and I will make sure I tell everyone I know my experience. Williams-Sonoma, I hope it was worth it to you to lose a customer over this. I will spend my money elsewhere. read more

Almost every time I buy something here, the cashier says something to the tune of "wow, you really got a great deal - where did you find that?!" I once got a W-S branded saute pan and pot set for $119, which was an absolute steal given the quality. They have a lot of stuff here that is still more expensive than if you really searched hard elsewhere online, but every now and then there are amazing specials (usually in the front of the store) at completely random times. If you make a visit and don't see anything you like, try again another week - they get new things in frequently. A word on the staff - there are some really nice folks who work here, but every now and then they hire temporary people who aren't. One time I said "hi, how are you" as I walked up to this dingbat teenager at the register. "Well I'm fine but there are some people out there who AREN'T as fine as you who you could help by donating to." Gave some money and all, but walked away thinking, what a weird way to talk to a customer. read more

If you like to cook this is your toolshed for sure. High quality and multiple options available. Great price reductions year round and even better for Christmas/New Years. My only gripe is they are yet another retailer that tries to pressure you at the check out into getting their credit card. read more

Love this place! Walked in the door - Cheerful Associate: "Did you know you could save an extra 10% off any purchase today just by showing your AAA card?" Bargain Shopper: "No, I had no idea, thanks!" I made my way into the store and found some hot deals. Loads of items were 10 -70% off the ticketed price, plus the additional 10% by flashing your AAA card! N-I-C-E! I always leave with some delightful little kitchen items every time I make it in to the outlet! This trip did not disappoint! Always head to the back of the store and check out the bargain rack on the back wall! You never know what you'll find here! Just a note - Park close - on this side of the outlet shopping center, in case you find some heavy dishes etc., then it is easier to get them out to your car! All of the good home stores are on this end of the outlet center! read more

Not gonna lie, this is probably my favorite place to spend my paycheck. You can often find things they carry at regular Williams Sonoma at the outlet for much less $$$. My entire cast iron and ceramic collection is probably sourced from this store. Cooking and serving with beautiful and functional items make the task all the more pleasant. The best times to frequent are significant holiday weekends like Labor Day, Memorial Day, or Black Friday. Prices are slashed across product categories, and they usually carry a few piece specials. I only wish it were closer to me, but at the same time, maybe the distance is for the better. read more

I love to cook and bake, so this place is kind of like heaven to me and it's in my price range. I came in here just to get a few pans, but of course I left with much more. Because it was Labor Day weekend, there were extra sales going on and there were a lot of things 70% off the already cheap outlet price. Even though this store was crowded, it was easy to navigate the store and the line moved pretty quickly. Our cashier seemed to kind of have a bit of an attitude, but oh well, I was in a great mood because I got a ton of stuff and didn't spend a lot of money! Also, I learned from my friend that if you have a lot of bags full of stuff, they will let you keep them there and then you come around the back when you're ready to leave and they bring them out. That was super nice because we had 6 bags full of stuff. read more

Williams-Sonoma Outlet - Sauces on sale - Kitchen & Bath Near Me - Leesburg, Virginia

I discovered this gem on my way out to see my niece in Purcellville. Who knew Williams Sonoma had an outlet store! My husband and I love to cook and I am an absolute snob when it comes to my appliances and cookware. Most of the items in my kitchen come from Williams Sonoma. Their selection at the outlet is very similar to what they carry in the retail stores, just at a discount. When they have a sale, look out! I found the bun warmer for my toaster for only $2 ($30 online), the Staub press for my grill pan for $30 ($99 in the retail store) along with great deals on other items. I haven't noticed any scratch and dent items, but I imagine if something were damaged it would be clearly marked. Never hurts to check out an item closely before purchasing. The lines can be very long - usually I am only able to visit on a weekend. However, I have never waited too long. There are plenty of cashiers open to handle the volume of business. There are staff members throughout the store to help you find what you are looking for. Everyone is helpful and friendly. While the outlet does not have every item Williams Sonoma carries in their retail store, they sure come close. They have awesome sales. If you are in Leesburg and are a fan of Williams Sonoma, stop in. You will not be disappointed. read more

I can spend hours in this place looking at/for stuff. Stuff I bought from there never fails to please me. The staff is friendly.

Who knew Williams-Sonoma had an outlet?! I certainly didn't, but now that I know, I definitely will be back again. I was surprised to see that they carry so many items from their regular retail stores at a reduced price. Besides their own line of Williams-Sonoma brand products, they carry KitchenAid, All-Clad, Staub, Breville, Cuisinart, Vitamix, Lodge, and much more. Looking around, I noticed a bunch of sale signs ranging from 30-50% off the already reduced price. Knowing that we have a weakness for nifty kitchen items, my husband and I agreed that we didn't need anything except a 13-inch pizza stone for our Breville oven. But they'd never have that, right? WRONG. Not only did they have the Breville stone that we wanted, but it was half the retail price - just $14.99 (retail $30). Totally amazed, we scooped it up, paid, and high-tailed it out of there before we ended up finding more amazing deals for items that "needed." If you're addicted to window-shopping at places like Williams-Sonoma or Sur la Table, definitely be sure to check out this outlet and don't forget to make a mental list because you'll definitely be tempted to buy more than you intended. read more

Williams-Sonoma stores have always struck me as over priced and not worth it. But this outlet store is just plain incredible and highly recommended. The store seems to contain first quality merchandise. I've seen no seconds or damaged products here; it seems the same as in the regular retail store. The stock, however, seems relatively limited and the store seems smaller. For example, I arrived looking for a Staub Dutch oven this weekend and discovered they only had two colors in stock. I would have expected more. But the prices are far lower. This weekend, for example, the entire store was 40% off. Add to that a 20% off coupon in the mall's coupon booklet (free to AAA members or purchase at the service desk in the food court) and suddenly the prices are just ridiculously low. I purchased a Staub Dutch oven for a price comparable to Lodge or another much lower market maker. The staff was friendly and helpful. For large, heavy items (like my Dutch oven) the store has a back door pickup option. You just drive your car around when you are done shopping for the day and pick up your purchase at the back door. read more

Ok, as some who can cook but has no time to.. I can appreciate all the lovely gadgets at this glorious place!!! They have everything, and its at a discounted price. So why go anywhere else? There seems to always to a sale going on of some fashion, so stock up on gadgets here. Oh, and they do sell food and mixes here too. I found so many yummy things here. The latest is chocolate cupcake mix. With Guittard cocoa.... so decadent and good. I think I might have to make them now. Got them highly discounted, so :D Even if you're not really looking for something, its good for am browse... read more

Bad business practice was not permitted inside business 20 minutes before closing time. Doors locked cashier just look and shook her head . Your sign say you are open 11-7 read more

Best store at the outlets! Take your time and look at everything! The staff is knowledgeable and pleasant. This one seems to be popular as it's always crowded. read more

I went here today for the first time and saw All-Clad on sale at 50% off!!! They were "irregulars" and I had no idea what that meant but Michelle, one of the associates, was kind enough to explain it to me. It's a bit of a ways from Arlington but well worth the drive! read more

The Williams-Sonoma Outlet store is like heaven for anyone who loves to cook or bake but is on some kind of budget. The store is well-organized and huge, and they carry a lot of the same stuff that's in the full-priced retail stores. For anyone who likes a sale, this is definitely worth a visit. A couple hours and few hundred dollars later, I left with a mini Cuisinart chopper, a couple of Henkels knives and some OXO accessories, along with other kitchen goodies. This would have cost MUCH more at any other store. Now I think I'm the next top chef. read more

It's good to see W-S operating this as a true outlet store. Unlike many "outlet stores" that really aren't discounted any more than standard retail stores, W-S puts out some great prices on very high quality cookware and supplies. My "bootie" today was on average about 35-40 percent off off normal prices. It's still not "cheap", as this is mostly high quality stuff, but it's priced a lot better than retail. Great selection of things you never dreamed of, but become must-haves as soon as you see them! read more

It's really too bad that I like a lot of the items in here. We just visited the outlets to pick up some things and stopped in this store just to poke around. After we found a KitchenAid attachment we just couldn't live without, trying to locate the line was a little bit difficult because the area is not well-marked. There were also some other ladies who were righr behind us, trying to figure it out. Once we realized we had been standing in the correct area all along, those ladies let us be first since we had been there first. We chatted with them, and made polite conversation while we waited. All seemed well until we were called up to the cashier, who shooed us away! She insisted that we cut in line so she would not ring us up - what??? I tried to speak to the manager, after we had to get back in a massive line, about this and he said the cashiers were just doing their job (???)- though he eventually apologized. I guess I'm a bit baffled. If you know that an area in your store is not well-marked and that you're having a lot of issues with confusion, I would think that you would do something about it so customers don't keep having lousy experiences. The outlet malls are rough enough without bad attitudes of the cashiers/Not problen-solving manager in this place. I would skip it. read more

Thanks to the W/S outlet, I rarely step foot in a traditional W/S store anymore. It's a great place to get heavily discounted, quality kitchen goods. The seasonal stuff in particular is always a deal. My favorite trick is buying their deeply discounted table linens and then embroidering them at home for gifts. This place can get a little nuts on the weekend and you should read descriptions carefully (some of the All Clad stuff in particular is of a different quality than the regular W/S stores - but the labeling is honest), but get here during the week and stock your kitchen at a fraction of the cost. read more

This might as well be a regular Williams-Sonoma, not an outlet. Huge selection of top of the line knives, pots and pans, linens, accessories, china, and more. Everything was 30% off with additional discounts for different product lines. The staff was also fantastic, and really informative! read more

Love this store! Very friendly and helpful staff. They're always well stocked and the sales are awesome!

Shopping here was a thrill. I was the first customer in the door that morning and good thing. The place fills up quickly and they only had one of the All-Clad pans I was after. Both the pan and the Staub cast iron Cocotte I bought were 50% off plus one staff member told me about the discount coupon from the outlet customer service office I could get free with my AAA card (otherwise it's $5). The coupon saved me another 15%. All the staff was exceptionally nice. I left there feeling I hit the jackpot. read more

The prices of products at the outlet store are definitely reasonable. I give it 3 stars because the customer service was horrible! Great place for those of you who know what products to look for but the sales associates are not very helpful. read more

We were in Leesburg from Rochester, NY, for a wedding. Overall, love the whole outlet center, but WS was unbelievable. They had their $19.95 candles for $5.98! My favorite kitchen soap products for 30% off. An amazing selection of everything. I could have filled the car. If I am ever in that area again I will make a beeline to the WS Outlet. read more