Couples Date Night Cooking Class = Amazing! In-Store Experience = Needs Work My husband and I attended a Couples Date Night cooking class at Sur La Table in Tysons Galleria, and the class itself was absolutely fantastic. Chef Jonathan was incredible--his instructions were clear, engaging, and easy to follow. The dish we made can definitely be recreated at home because he explained every step so well. His personality and interaction with everyone in the class made the entire evening fun and memorable. The team assisting him during the class was wonderful too. We loved the experience so much that we returned the very next day to purchase several items for our home. The sales associates we interacted with were pleasant and helpful, but unfortunately the manager on duty on 12/7 around 5:30 PM was the complete opposite. She came across as rude and bothered by even the simplest interaction. You could feel her employees walking on eggshells around her--some looked genuinely nervous to ask her a question. It created an uncomfortable atmosphere for both staff and customers. I truly love Sur La Table and especially this Tysons Galleria location, which is why this stood out so much. When customers are spending hundreds--even thousands--of dollars, it's not unreasonable to expect warmth, respect, and professionalism. Chef Jonathan and the cooking class team set the bar incredibly high; I only wish the in-store management reflected the same level of hospitality. read more

Bought a cuisineart mini food processor that I used once and realized the thickness of the canister is quite thin. Looks like it would break easily. I also compared it to an older cuisineart model that I have to note that difference. Went to return the item within the return period but was told by the manager that because I used it once I can't return it. I read the return policy and it states returns can be made on items in new condition, not unused. Manager did not communicate the correct policy to me. I called customer service and fortunately the person I spoke with simply said that if I wasn't satisfied with the item I could return it. He didn't even say it had to be new or unused. Just be aware if you want to make returns for an item that you tried out and disliked. The manager there that night clearly doesn't understand their own policy. She wasn't very nice either so I'm docking her for lack of customer service. read more

Took the Parisian Pastry with Tatiana. Great class. Highly recommend. A fun time with other people

It's Pasta time! Chef Julia was a great teacher and made the experience great. I got this class as a birthday gift for my daughter who is a great cook! This was our first time taking a cooking class, and we will definitely be back! Chef Julia led us in making Papardelle and Farfalle pasta , sausage ragu, and walnut basil pesto. We also made a limoncello gelato, everything was delicious! I highly recommend taking a class at Sur La Table for any occasion, it's a fun time, and a great learning experience. read more

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A taste of Napa. No introductions or beginning instruction about what we were going to do and how, No chairs, No recipes available. Chaos. Instructor was very sweet but frazzled. Some of us stirred, chopped, mixed and simmered without minimal explanation. When dinner was almost ready to plate, we were paraded around the store to have an opportunity to but the cookware in the store. When the meal was served, we had nothing to do with this, it was delicious. But for the price of this class, I could have had a three-course meal at a very nice restaurant If you want to learn how to cook, don't take this class. read more

We took Sur la Table's Valentine's cooking class, doing it as a family (all adults) and it was amazing! Chef Mary Beth was engaging, friendly, helpful, and very knowledgeable! They offer different menus for different classes, our class consisted of: - Arugala salad with butternut squash, hazelnuts, pomegranate seeds and dressed with an amazing shallot vinegarette. Topped with burrata. - NY Strip with fresh herb butter on top - Lobster risotto - Vanilla ice cream with dark chocolate nibs + fresh made whipped cream with a touch of cinnamon + flambe of bananas Each course was fun to make and we did it all in about an hour and a half and then spent the last half hour pigging out.... Yummm! Highly recommend doing this, even if you already know a lot about cooking, you can always pick up on something new. read more

Sur La Table - Lobster Risotto - Kitchen Supplies Near Me - McLean, Virginia

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Awesome! I took a sushi cooking class with my mom. The chef was very informative and guided the class through the steps. My sushi did fall apart, but that's because it was my first time making it. No matter, because it was just too fun and delicious! I would take a class here again :) read more

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Sur La Table is the fun, younger brother of Williams Sonoma. They carry many of the same things with the addition of fun, tchcotke like gifts. For the holiday season they had tons of very helpful, very friendly people milling around which made purchasing really easy, even though I two little kids who wanted to touch EVERYTHING on my hip. The exact opposite experience from when I was at Williams-Sonoma last week where everyone ignored me as I scaled their shelves to pick up a drink mix for a party. They offer cooking classes here which makes for a fun date night experience -- I thought they only did this at their Arlington location so it is nice to know there is another option closer to me! read more

I wish I could post a photo of our cooking class last night, but unfortunately, they canceled it just 45 minutes before the class. To make it worse, we had prepaid over $600 for the class only to be given no reason for the cancellation other than it was out of their control and we would see a refund within the week....so we had to scramble to get food for everyone and cook when we were looking forward to going out with all of our kids when they were in for the holidays. read more

We had a great time and an awesome instructor. We would take another class there. Try it out! read more

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I made the trip out to this store to get something I saw that they had online. I came in looking for an ISI whip dispenser. They said they didn't have it and told me to go look at restaurant depot. I double checked their website. This location has 5 of them. She then proceeded to ask her associate about the item I was looking for and found them. The associate told me there's a variation for the item in the back and asked if I wanted to see it. I said yes. She brought out a beat up box that was opened. I asked her if this was new? It looked like a return. She told me it was new and that sometimes it comes beat up. I saw that the seal was opened and asked her about it. She told me she opened it to check the contents to make sure it was all in there. If it was brand new why did she have to open it to check? I'm annoyed when I originally asked for the item the first person didn't even check before telling me to go look somewhere else. I'm also annoyed the second associate brought this sketchy box and lied to me about it being brand new. I'd be careful shopping here. read more

Booked a Christmas gift for a friend for a deluxe cooking class in VA. We were travelling from Southern Maryland and adjusted work plans. The class was canceled only a few hours before which was a major inconvenience and as promised I was to see my refund within 3-5 business days (which was going to be used to rebook) It has now been almost 2 weeks and no refund. I am extremely disappointed as we were looking forward to this class. I do not think we will be rebooking at this location! read more

My husband and I paid $178 for a "date night" cooking class and shortly prior to class we received an email notifying us we would be working "closely" with TEAMS OF FOUR. I don't know what kind of dates most ppl enjoy sharing one cooking station with strangers, but it was not only uncomfortably close, the food was substandard. Bc it was a class, the food was inconsistently prepared and the chefs took the food from our stations and combined it "family style" so you couldn't even eat your own preparation. There were substitutions for the meat and onions (we were sold shallots and prime rib--what we got were red onions and NY strip) and four filets to share among 13 ppl. I was hoping the company would send a follow up review request but since they didn't I decided to post here. Not sure they really cared about getting feedback. It was an expensive disappointment. read more

Purchased a gift for a friend at the store and asked them to ship it. Two weeks later it still hasn't shipped, although UPS says a label was created for pickup by UPS, but the package was never provided to them. Called the store and the worker was unable to find any record......so now what? read more

Gave them 4 knives for sharpening. Was told it would take up to (!) 48 hours and that I'd get a call when ready. No call ever came. I returned after exactly 48 hours - to the minute, based on the timestamp they printed on the intake ticket. I was told, "It's not end of day yet." So apparently, 48 hours doesn't mean 48 hours - it means whenever they feel like it. Then why print a precise drop-off time if you're going to ignore it? That's not policy; that's cover for disorganization. No apology. No accountability. No concept of customer service. Won't be back; and I'd suggest others think twice. read more

Everything was great the baking experience and the cupcakes turned out amazing they were super helpful! And I recommend if you are in Virginia looking for an activity with family or just yourself you definitely go here it's amazing! read more

We went to this location on Sunday to submit knives for sharpening and to buy a couple of aprons. While there, a blond heavyset woman watched us, but offered no assistance. We bought our aprons, checked-in our knives, and were on our way. Fast forward to Monday and our girls have a list of cooking items and tada, we are back at this location. My kids are walking around ticking and tying things off their list and then they decide we need a new knife. An amazing young gentleman who spoke to us shortly after we entered the store renters the conversation to assist us. He asks about our needs, shows us a few knives, and proceeds to demonstrate some knife safety tips for our girls. As he is assisting us, we notice that the knives we'd left the prior day for sharpening, were on the knife counter. In an effort to prevent buying duplicate knives we proceed to take our pre-submitted pack, all the while explaining the intent. He totally understood and was accommodating. At some point during our knife assessment a blond heavyset woman comes over, offering no assistance, but sizes us up and takes our pre-submitted knives and moves them closer to the register. My husband, perplexed by her rude and unprofessional behavior, went over and retrieved the knives. The amazing salesman working with us helped us unsheathe the knives and determined that one of the knives under consideration was one existing in our collection. With his help we avoided buying two of the exact same knives. There are some awesome people at this store, but the assistant manager, Danielle Rhodes, was rude, condescending, and unprofessional. Even after a follow up conversation to discuss the matter she was curt, defensive, dismissive, and abrasive. In spite of the assist manager's ugliness and cruelty, we were able to come home and use the amazing knife we bought to prep dinner for tomorrow. read more

Sur La Table - #shuncutlery - Kitchen Supplies Near Me - McLean, Virginia

Visiting Galleria yesterday we popped into Sur La Table and looked at the many Thanksgiving special plates and dishes well laid out. There were lots of other items fir the house and my relatives picked up a few. Nice to see Thanksgiving crackers. First time I have seen those. read more

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Two and a half hours standing on a concrete floor (no seating at all) with 15 other people in a space that should accommodate half that amount. My back and knees still ache. A chef who was knowledgeable but nowhere near as funny or entertaining as she thought she was. A lot of the time was spent watching other people prep or cook as there were four prep positions (4 people each) and two cooking positions (8 each). "Dinner " was eaten standing up at the prep stations. Finally got a glass of water to drink (there was nothing else available). The food was pretty good and I picked up one or two tips but I would have rather gone to Chili's or Fridays and gotten a beer and burger than have gone through this. read more

The store was nicely laid out and very neat. They definitely beat the prices from William Sonoma! A difference in a wine vacuum, for example, was $12 to $29. One lady greeted us immediately and told us of the sales for the day. It was great. However the lady running the register was clearly annoyed with our mere presence, which only grew when my mom asked her to repeat herself because its hard with masks and the glass to hear clearly. It made us really uncomfortable and I don't think I'll be back unless its really necessary. While the prices are better, the customer service is better at the William Sonoma at the other end of the mall. read more

After a being a dedicated fan of their competitor for many years, I was thrilled when Sur La Table came to town! I have shopped at this location since they moved into the Galleria about ten years ago and I continue to go back repeatedly because of their amazing customer service and selection! I feel valued when I enter because they personally greet each person coming through their doors. There are enough staff on the floor to actually help indecisive customers such as myself! The staff are all very knowledgeable about their products. I return to this store because of its personal nature which Williams Sonoma (in this mall) lost years ago. They are rude and pretentious. If you are looking for a specific item or if you just love to browse, Sur La Table is the place! I always find neat things that I have never seen before. Even if you are just browsing, they still help you without any pressure! read more

Cancelled summer cooking camp for kids 2 before the start. Never provided information the there was a risk the camp could be cancelled. No alternative offered. Terrible situation as it's impossible for us as parent to arrange an alternative camp. read more

I came to this store because I heard about it from a friend who's been taking cooking classes from them. I was assisted by a nice lady named Taura. I asked questions about cooking classes and she tried finding the most suitable ones for me according to my preference. She found me three good ones and I'll double check with my friends in NY. The classes I like are all in September. They also ship the products to out of state. Cool! I checked my favorite section, EVOO (extra virgin olive oil) and some dressings that I plan to get from Sur La Table in NY. They have quite fantastic products to choose from such as knives, pots and pans, wooden boards, etc. Loved this place. I'd definitely revisit to explore more items. read more

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I recently attended a cooking class with my daughter offered at Sur La Table and it was a lot of fun and informative.

I've been here 3x now. Each time my experience was great. Everyone is super helpful and knowledgeable. I wish it was one closer to me.

My husband sums up this Sur La Table this way --- They moved from a place that was small and cluttered to a place that is large and cluttered. I like Sur La Table but can't give it 5 stars due to the cluttered and illogical layout. When they moved to their new location, I thought that it would be easier to navigate and find things. Sadly, this is not so. It is still somewhat stressful to visit especially when it is busy. I find myself dodging groups of people standing in the aisles. When that happens, I worry about knocking something over and breaking it. Yet we still go because we find things we need---even things we never thought we needed until we spotted them there. For example, we found a collander that is partly made of silicon that is collapsible thus easily fits in the dishwasher. Once we were in Dean and DeLuca in DC and discovered a great olive oil. D&D had some out for sampling and we loved the taste. It's Tiburtini olive oil and is very smooth and mild. It works equally well with salads and for cooking. Well...we discovered that Sur La Table also sells it---and it was $5 cheaper than D&D! On our most recent visit to Sur La Table, I went to get some more olive oil---and it was on the very top shelf. I'm short and used to getting creative when it comes to getting things on the top shelf, but this was ridiculous! The only people who could have reached it would have had to be as tall as Shaq! The sales clerks keep step stools at the register for things like this. Yet...one of our best finds at Sur La Table is the wok "shovels". Well...actually, they're spatulas but as you can see from my photo, they look like shovels. My husband, who loves to stir-fry as long as I do all the prep work, has been looking for quite sometime for the perfect wok cooking implements. He came across the wok "shovels" at Sur La Table's old location. Yet...he only bought one despite my urging to buy the other one. When the new store opened, he couldn't find the replacement. However, on the second visit, he struck gold. Which brings me to the problem of an illogical layout. We looked where the woks were kept but no "shovels". Instead, they were thrown together with other spatulas. The sales clerks, for the most part, are very knowledgeable about the stock. Once I took my daughter to a different Sur La Table because she wanted to buy a good whisk. We found the whisks and were amazed at how many shapes and sizes they come in! A clerk came by and explained to us what each and every whisk was meant to be used for which was a tremendous help. Yet...one time at the McLean store, there was a clerk near the olive oils telling someone all about the various varieties. When he engaged me in conversation, I asked him what other olive oils are similar to Tiburtini---he couldn't give me a straight answer. So...go knowing that the place is cluttered and illogically laid out. Plus, be prepared --- you may end up buying something that you never thought you needed --- until you spotted it! read more

Sur La Table - Some Sur La Table finds---Tiburtini Olive Oil, collapsible collander and 2 wok "shovels" - Kitchen Supplies Near Me - McLean, Virginia

Looking around, I am thinking about what knife set I should get now that I am working a P.F Chang's. I know I have time to buy my knives so I will look around for a while. I decided to check out Sur La Table to see what they had. I checked out the knife collection with the help of Russell and he showed me what my options were. I think the price is too step right now. I may go with different option for now. Russell was polite and knowledgeable about the different type of knives. Thank you for your help. read more

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Came here looking to purchase a wok but the staff swayed me to try their Jura high end coffee machine. Off course being an expresso lover i fell for it. I got my eyes on that S80 Jura machine now. Oh we also bough a crepe spreader, one of the staff there said they usually run out of those but they get shipments of them pretty often. The staff was great, it felt like I was talking to people who knew me and really cared about my in store experience. Loved this place! We will come back read more

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I was shopping for a new nonstick pan. At Macy's, there was no staff in the entire housewares department. At Bloomingdale's, a nice lady shared her personal recommendation from home usage. At Sur La Table, the salesgirl told me all about the construction qualities, the products used in the coating, gave suggestions on what pan worked better at different heat levels, and more. She was a total wealth of expertise and a true subject matter expert in cookware. You cannot get that sort of high caliber expertise and customer service at a department store. I'm really impressed by Sur La Table and I highly recommend this shop when shopping for cooking wares. read more

I was so excited yesterday to go in Sur La Table to shop for some necessities needed for this weekends baking. Unfortunately that didn't go as planned due to the extremely poor (if any) customer service provided. Upon entering I noticed the store was not crowded at all so I grabbed a basket as I figure its not crowded I can get everything and move freely , so I started on my way . I started on the left side and planned to work my way over to the rear right where the baking supplies are . Now while I'm making my way I notice I hadn't been greeted -acknowledged - nor asked if I needed assistance . I have been in this store numerous times recently and noticed the lack of service but tried to make an acceptable excuse like ..maybe its the holiday. the store is crowded, the staff may be new ... The reason is my first ever visit here went well I was greeted , asked if I need help, got a coffee demo , and an invite to classes (forgot the guys name but I haven't seen him lately ) Anyway I went on to grab items need for baking . I approach the baking supplies and I am literally right beside two workers who are talking at this point I have been in the store about 15mins. I start to get irritated when I see another worker come and peep at me and then leave . So I said well maybe I need to "act like I need help'. I attempted to reach high items (NO ONE HELPED) . I looked puzzled as I sorted through cake pans (NO ONE HELPED) stood and compared spatulas (NO ONE HELPED) went to the more open area near the bar items (NO ONE HELPED). I went back to the baking section where I actually did need advice again workers just walking by making eye contact !( NO ONE HELPED). Finally I decided I had enough I started putting items back one by one that I googled on my phone and could find elsewhere . I refused to patronize this store any more than what I absolutely could not find elsewhere. Once I reached the counter the cashier (same one who was peeping ) says did you find everything okay? I gave a slight nod.. she rings the items and ask for my card and id .. I hand it over in silence. Next she says "receipt in the bag" again a slight nod . I notice her face change to a concerned /confused look as it should . I did that just to give her an example of how loud silence speaks. So the next time you choose not to greet , help, acknowledge , or assist a customer it wont go un-noticed. She didn't say Thank You or Come Again absolutely no attempt to make a loyal customer . Granted I could have asked for helped , told them I needed help, but when you are hired and assigned to provide customer service you are supposed to at least attempt to do just that ! I got in line with just a few items and there was only 1 person in front of me, the holidays are over , 3 to 4 staff insight and its 1:00pm on a weekday ..SO even more validation that store was being terribly ran!!. I doubt I will be returning to this store. It is convenient to my work area but I will just take the ride out to Wheaton in the morning to get better service. Actually I will not be returning! I don't wish bad on the store or the business but , I do hope management will reiterate to the staff the importance of customer service to every customer . FYI- 2 stars is only for the gentleman who helped me here on my first visit a few months ago. read more

Sur La Table - Finally coming to shop - Kitchen Supplies Near Me - McLean, Virginia

I am a fan of Sur La Table and love this location like the other local locations. The staff here is well versed with the products they sell and are ready and willing to provide more information on any product that I am considering to purchase. Their customer service is far above their peer and that makes the buying experience even more sweeter :) The only drawback with SLT is their limited selection of stuff, which is not an issue if you know what your are looking for. read more

I have to echo the 2 previous reviews as I am obsessed with nice kitchen tools and gadgets. I've been in a few Sur La Table's in the area and around the country on my travels and I have to say I got some excellent service at this one. The friendly guy helping us didn't offer up his name (something I always wait for the salesperson to offer) but he was knowledgeable and helpful but not pushy. He was able to speak intelligently to all the small items as well as the large ones I had questions about. Definitely makes is a welcome place to spend hundreds of dollars on kitchen tools! Will be back here before I go to Williams and Sonoma. read more

Sur La Table - Kitchen Supplies Near Me - McLean, Virginia

First time ever in the store. Worked work Brandon who was extremely knowledgeable and gave a tour of the store. Learned a lot about dutch ovens, muffin pans, and even recycled place settings. I'll have to come back next time I'm in the area. read more

I ALWAYS pass by Sur la Table without any REAL agenda to buy anything and ALWAYS wind up coming out with something. Sink drain mat, caramel/marshmallow treat. This time, I wound up coming out with a Shun Elite Deba knife. WHAT the WHAT? At least I can comfort myself in knowing that the knife was an excellent purchase as I was able to test it out before buying. On a cutting block. With a potato. (They have veggies in the back awaiting potential knife buyers to test to their heart's delight!) Store has a fun selection of kitchen items-gadgets, cookware, cutlery, bakeware, tabletop, etc, etc, etc. William Sonoma? Nice-- but a little too sterile compared to Sur. Staff is fairly knowledgeable on the products being sold. read more

Overall: Packed to the brim with fun and useful cooking tools! Selection: In addition to the store brand, which is actually pretty darn good, there are the usual higher-end options like Vitamix, Wusthof, Cuisinart, Le Creuset etc. You can probably find the items for a few dollars cheaper online somewhere, but sometimes I need instant gratification! Service: The majority of the employees I've encountered are helpful and knowledgeable. It's clear they love cooking and that helps a LOT. Location: Psst! It's a stones throw from a Williams Sonoma so if this location doesn't have something, you're close to another option! read more

Sur La Table is filled with all the kitchen things you didn't know you needed, but even cuter. While there is a Williams Sonoma on the other end of Galleria, Sur La Table is better suited to whimsical shopping. It has a good sense of humor about the kitchen. They also often have free sample coffee that is fantastic. I'm a baker myself and I find that, among cooking stores in the DC area, Sur La Table reliably has the best selection of baking tools and toys. This is where I buy my parchment paper rounds, frosting tips, novelty baking pans, special sugars, etc. This location is well stocked and the staff has always been friendly and helpful. read more

Let me just say, I have an obsession with kitchen gadgets. You name it, I've played with it and coveted it. This place has it all. Margarita machine made by the Parrothead king, Jimmy Buffet? Yup, they got it and sell it for $300. I am secretly spying on the Global knife set. Japanese blades...mmmm, so beautiful. Be sure to check out some of the sales this place offers. The in-store specials can make those out of reach products slightly less out of reach. read more

Giving this place 2 stars for location and variety. Losing 3 stars due to the lukewarm and indifferent customer service. I walked in and was greeted - so far, so good. I then proceeded to ask about the InstaPots, as I wanted to know what sizes they came in. My question was answered to the point, but the sales associate didn't offer to show me where they were in the store or provide any additional information at all. My attention then turned to the mixers. I was curious on a particular mixer and wanted to know what it could and couldn't do. I found another associate who wasn't much better. As I asked more questions he just kept nodding his head, with very little eye contact, going "uh-huh" and then finally pulled the box open and showed me there was an instructional manual. WTF? Passive aggressive much? I ended up buying the mixer, despite the disinterested staff who were quick in checking me out and sending me on my way. I do have plans to buy an InstaPot in the near future, but it definitely won't be from here. read more

EVERYTHING AND THEN SOME...... culinary on EVERY level! Someone get me outta here!!! I could go nuts! Every gadget you can think of to do anything. Completetly unique items here. Got a corn cob stripper so you can make corn salad and eveything cupcake- cookie- cake that you can think of! Also all kinds of pots, pans, utensils and food...like ROSEMARY OIL.... I looked in the high end shops in Scottsdale and could not find ANY! There is was! I could really go crazy here! Good I don't have that sort of money right now! read more

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Much like Williams-Sonoma, Sur La Table is another of my foodie fetish stores. I love how Sur La Table stores always are cramped, maxing out each square foot of floor space with shelves packed to the rafters with every food appliance and gadget, seemingly taking its store layout cues from the original Sur La Table store in Seattle's Pike Place Market. Unfortunately, the Galleria SLT location bears resemblance in name only. The store looked dated and appeared to have a lot of unused floor space. More damning, it seemed to lack the variety, selection, and volume of inventory that I've found in other locations like the one in Pentagon Row or in Pike Place Market. While it may not be closing, it gave off the impression that this location may be on the verge of closing soon. Frankly, I was disappointed that it paled so greatly in comparison to the Williams-Sonoma in the Galleria. I'll stick to the Pentagon Row location for my Sur La Table fix. read more