I only came in for some kitchen rags and saw a sale for $11 from $15 but I couldn't find the right labeled rags. I asked for help and the woman looked also and found the closest thing but she didn't think that was correct either but told me she'd charge me the listed sale price. She said she thought there was a mis-listing. I also picked up some other things I needed for the kitchen. When I came home I took a closer look at the rags' original price and they were listed for $23! So she gave me more than 50% off! That was pretty awesome. read more

Very disappointed with the customer service at Sur La Table. I purchased a coffee machine and returned to the store the very next day because I was not satisfied with it. The machine had only been tested by running water through it, which is a normal step to determine whether it functions properly and meets expectations. Despite this, the staff refused to accept the return. What made the experience even more frustrating was the attitude of the employees. Instead of focusing on helping a customer who had just made a purchase, they repeatedly questioned why I bought the machine in the first place. This felt dismissive, unprofessional, and completely irrelevant to the issue at hand. I understand that stores have return policies, but the way this situation was handled showed very little regard for customer satisfaction. A coffee machine is not something you can truly evaluate without at least setting it up and testing it. Refusing a next-day return after minimal use and then interrogating the customer about their purchase decision is not the level of service I expected from a specialty kitchen retailer. This experience has left me with a negative impression of Sur La Table, and I will think twice before making another major purchase there. read more

I think the maximum class size should be lowered to avoid a bunch of awkward standing and waiting around for everyone to have a turn... we had a class of 11 people and only 3 stations with about 4 people each. I wish this was setup into pairs so that we got to do more hands on instead of only bits and pieces. The salmon chunks were actually very uneven. Some people got large thick chunks and others got small thin slices which isn't very fair... The course itself was good and I enjoyed the drink and berry galette. It wasn't really the most filling considering the size of the sides you share in groups of 4. Thankfully the dessert was filling because of all the dough. A lot of times everyone seemed confused with directions. I don't think I'll book another class here. The customer service here is awful. They'll tell you they'll reach you via email and phone number, then never contact you. I tried to contact the manager multiple times on several different days and finally reached her after calling her an hour past the time she confirmed she would call me via email. read more

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Went for a run date night, and we both enjoyed it. The chef was charismatic and fun, and he also added his own twist to the basic recipes. It's very comparable to Williams Sonoma as far as merchandise/the sales floor. But comparing the classes, this one was far more hands-on. We were all invited to help out at multiple points and to do our best rather than aiming for perfection. At the latter end, most of the work was done as in small teams (it was a class of 16). It was a fun experience that I wouldn't mind doing again, albeit the price point and portion sizes. read more

Sur La Table - Steak Night Dinner Class - Kitchen Supplies Near Me - McLean, Virginia

Sur La Table offers so many cooking classes in their very conveniently located professional kitchen inside the Galleria store.  It was very hard to choose which to do first!  We opted for a Flavors of Southern France feast of Bouillabaisse, salad with tapenade dressing, aioli, and lemon lavender sable cookies.  All were delicious and we felt very comfortable making them with the encouragement of the wonderful chef Tiffany.  The class was a small size so we were all able to participate while being reminded to maintain a lot of attention to cleanliness.  The time passed quickly and we were well rewarded with confidence in our new recipes and skills and a really delicious meal.  The only suggestion I would make would be to see if it would be possible to have stools/chairs available in the kitchen.  It is tough on the back to stand on a hard floor for two hours.  Or, maybe they could put down some of the special mats they have elsewhere in the store where people have to stand for a while.  Other than that, we had a great time and look forward to booking many more classes in the future. read more

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It's Pasta time! Chef Julia was a great teacher and made the experience great. I got this class as a birthday gift for my daughter who is a great cook! This was our first time taking a cooking class, and we will definitely be back! Chef Julia led us in making Papardelle and Farfalle pasta , sausage ragu, and walnut basil pesto. We also made a limoncello gelato, everything was delicious! I highly recommend taking a class at Sur La Table for any occasion, it's a fun time, and a great learning experience. read more

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We tried the Date Night cooking class and for the price it was a complete disappointment. The chef was knowledgeable and very informational, but the class seemed very disorganized. The class size should be smaller, we had 11 people and only 3 stations prepped for cooking. The chef seemed frazzled and unprepared for the dietary restriction that one of the participants had, which threw the whole organization and supplies of the class off. The food was not cooked very well, one of the group's spring rolls were burnt and the rest were undercooked. The pad thai was over sauced, since the chef kept taking ingredients from the other groups for the dietary restricted participant, instead of just taking a couple minutes to make them their own prep tray. The dessert was supposed to be a caramel creme custard like creme brulee, but none of the torches worked so there was just raw sugar on top. We didn't really learn any cooking techniques, we basically just watched the chef cook and then one person in our group do the cooking and we got the recipe to take home. We received the menu prior to the class, but didn't receive the drink listed on the menu. Also the free water that was provided was almost empty by the time our class started. For paying $218 I would have expected a better experience from Sur La Table, but seems like these classes are just an excuse to get you into the store with a 10% discount for you to buy more of their stuff. We will not be taking another class or recommending these to anyone, it was such a scam. read more

Bought a cuisineart mini food processor that I used once and realized the thickness of the canister is quite thin. Looks like it would break easily. I also compared it to an older cuisineart model that I have to note that difference. Went to return the item within the return period but was told by the manager that because I used it once I can't return it. I read the return policy and it states returns can be made on items in new condition, not unused. Manager did not communicate the correct policy to me. I called customer service and fortunately the person I spoke with simply said that if I wasn't satisfied with the item I could return it. He didn't even say it had to be new or unused. Just be aware if you want to make returns for an item that you tried out and disliked. The manager there that night clearly doesn't understand their own policy. She wasn't very nice either so I'm docking her for lack of customer service. read more

The worst customer service experience over an $11.95 item. I purchased a zester with a so-called "lifetime warranty," but it became mangled and bent during its very first use. When I returned it to the store, I was immediately asked for the receipt and questioned about how I had used it. I didn't think I needed to keep a receipt for an inexpensive item that was advertised with a lifetime warranty and purchased from what I considered a high-end retailer. The store refused the return because I couldn't provide proof of purchase. I handed the damaged zester back to the associate, who then grabbed an identical one and started scanning it. I assumed she was processing a warranty replacement, even though I didn't want another one because the product was clearly poor quality. Instead, she said, "No, you'll have to buy another one." I declined and left the store feeling frustrated and disappointed. Since the issue wasn't really about the $11.95 item but about how I was treated, I called the corporate customer service number. They asked for the last four digits of the credit card I had used, and within moments they located my purchase. I specifically asked whether the store manager could have looked up the transaction the same way. I was told yes, and the representative was surprised that the store hadn't done so. Corporate initially told me they could offer store credit, although they noted the damaged item was no longer available because I had left it at the store. The next day, however, I received an email stating they could no longer locate the purchase and asked me to provide proof. I sent my bank statement showing the purchase date, the store name, the item description, and the credit card used. A few days later, I was informed that they still could not locate the transaction and, as a result, could not even offer store credit. This entire experience over an $11.95 item was handled poorly from start to finish. The amount of money was never the issue. The lack of consistency, the unwillingness to verify the purchase at the store despite having the ability to do so, and the contradictory responses from corporate made this one of the most frustrating customer service experiences I've had. A company that promotes lifetime warranties should have a much better process for standing behind its products and treating customers fairly. read more

We took Sur la Table's Valentine's cooking class, doing it as a family (all adults) and it was amazing! Chef Mary Beth was engaging, friendly, helpful, and very knowledgeable! They offer different menus for different classes, our class consisted of: - Arugala salad with butternut squash, hazelnuts, pomegranate seeds and dressed with an amazing shallot vinegarette. Topped with burrata. - NY Strip with fresh herb butter on top - Lobster risotto - Vanilla ice cream with dark chocolate nibs + fresh made whipped cream with a touch of cinnamon + flambe of bananas Each course was fun to make and we did it all in about an hour and a half and then spent the last half hour pigging out.... Yummm! Highly recommend doing this, even if you already know a lot about cooking, you can always pick up on something new. read more

Sur La Table - Lobster Risotto - Kitchen Supplies Near Me - McLean, Virginia

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Couples Date Night Cooking Class = Amazing! In-Store Experience = Needs Work My husband and I attended a Couples Date Night cooking class at Sur La Table in Tysons Galleria, and the class itself was absolutely fantastic. Chef Jonathan was incredible--his instructions were clear, engaging, and easy to follow. The dish we made can definitely be recreated at home because he explained every step so well. His personality and interaction with everyone in the class made the entire evening fun and memorable. The team assisting him during the class was wonderful too. We loved the experience so much that we returned the very next day to purchase several items for our home. The sales associates we interacted with were pleasant and helpful, but unfortunately the manager on duty on 12/7 around 5:30 PM was the complete opposite. She came across as rude and bothered by even the simplest interaction. You could feel her employees walking on eggshells around her--some looked genuinely nervous to ask her a question. It created an uncomfortable atmosphere for both staff and customers. I truly love Sur La Table and especially this Tysons Galleria location, which is why this stood out so much. When customers are spending hundreds--even thousands--of dollars, it's not unreasonable to expect warmth, respect, and professionalism. Chef Jonathan and the cooking class team set the bar incredibly high; I only wish the in-store management reflected the same level of hospitality. read more

Awesome! I took a sushi cooking class with my mom. The chef was very informative and guided the class through the steps. My sushi did fall apart, but that's because it was my first time making it. No matter, because it was just too fun and delicious! I would take a class here again :) read more

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Took the Parisian Pastry with Tatiana. Great class. Highly recommend. A fun time with other people

Sur La Table is the fun, younger brother of Williams Sonoma. They carry many of the same things with the addition of fun, tchcotke like gifts. For the holiday season they had tons of very helpful, very friendly people milling around which made purchasing really easy, even though I two little kids who wanted to touch EVERYTHING on my hip. The exact opposite experience from when I was at Williams-Sonoma last week where everyone ignored me as I scaled their shelves to pick up a drink mix for a party. They offer cooking classes here which makes for a fun date night experience -- I thought they only did this at their Arlington location so it is nice to know there is another option closer to me! read more

We had a great time and an awesome instructor. We would take another class there. Try it out! read more

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A taste of Napa. No introductions or beginning instruction about what we were going to do and how, No chairs, No recipes available. Chaos. Instructor was very sweet but frazzled. Some of us stirred, chopped, mixed and simmered without minimal explanation. When dinner was almost ready to plate, we were paraded around the store to have an opportunity to but the cookware in the store. When the meal was served, we had nothing to do with this, it was delicious. But for the price of this class, I could have had a three-course meal at a very nice restaurant If you want to learn how to cook, don't take this class. read more

I made the trip out to this store to get something I saw that they had online. I came in looking for an ISI whip dispenser. They said they didn't have it and told me to go look at restaurant depot. I double checked their website. This location has 5 of them. She then proceeded to ask her associate about the item I was looking for and found them. The associate told me there's a variation for the item in the back and asked if I wanted to see it. I said yes. She brought out a beat up box that was opened. I asked her if this was new? It looked like a return. She told me it was new and that sometimes it comes beat up. I saw that the seal was opened and asked her about it. She told me she opened it to check the contents to make sure it was all in there. If it was brand new why did she have to open it to check? I'm annoyed when I originally asked for the item the first person didn't even check before telling me to go look somewhere else. I'm also annoyed the second associate brought this sketchy box and lied to me about it being brand new. I'd be careful shopping here. read more

I wish I could post a photo of our cooking class last night, but unfortunately, they canceled it just 45 minutes before the class. To make it worse, we had prepaid over $600 for the class only to be given no reason for the cancellation other than it was out of their control and we would see a refund within the week....so we had to scramble to get food for everyone and cook when we were looking forward to going out with all of our kids when they were in for the holidays. read more

My husband and I paid $178 for a "date night" cooking class and shortly prior to class we received an email notifying us we would be working "closely" with TEAMS OF FOUR. I don't know what kind of dates most ppl enjoy sharing one cooking station with strangers, but it was not only uncomfortably close, the food was substandard. Bc it was a class, the food was inconsistently prepared and the chefs took the food from our stations and combined it "family style" so you couldn't even eat your own preparation. There were substitutions for the meat and onions (we were sold shallots and prime rib--what we got were red onions and NY strip) and four filets to share among 13 ppl. I was hoping the company would send a follow up review request but since they didn't I decided to post here. Not sure they really cared about getting feedback. It was an expensive disappointment. read more

Booked a Christmas gift for a friend for a deluxe cooking class in VA. We were travelling from Southern Maryland and adjusted work plans. The class was canceled only a few hours before which was a major inconvenience and as promised I was to see my refund within 3-5 business days (which was going to be used to rebook) It has now been almost 2 weeks and no refund. I am extremely disappointed as we were looking forward to this class. I do not think we will be rebooking at this location! read more

Purchased a gift for a friend at the store and asked them to ship it. Two weeks later it still hasn't shipped, although UPS says a label was created for pickup by UPS, but the package was never provided to them. Called the store and the worker was unable to find any record......so now what? read more

Gave them 4 knives for sharpening. Was told it would take up to (!) 48 hours and that I'd get a call when ready. No call ever came. I returned after exactly 48 hours - to the minute, based on the timestamp they printed on the intake ticket. I was told, "It's not end of day yet." So apparently, 48 hours doesn't mean 48 hours - it means whenever they feel like it. Then why print a precise drop-off time if you're going to ignore it? That's not policy; that's cover for disorganization. No apology. No accountability. No concept of customer service. Won't be back; and I'd suggest others think twice. read more

Everything was great the baking experience and the cupcakes turned out amazing they were super helpful! And I recommend if you are in Virginia looking for an activity with family or just yourself you definitely go here it's amazing! read more

Visiting Galleria yesterday we popped into Sur La Table and looked at the many Thanksgiving special plates and dishes well laid out. There were lots of other items fir the house and my relatives picked up a few. Nice to see Thanksgiving crackers. First time I have seen those. read more

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We went to this location on Sunday to submit knives for sharpening and to buy a couple of aprons. While there, a blond heavyset woman watched us, but offered no assistance. We bought our aprons, checked-in our knives, and were on our way. Fast forward to Monday and our girls have a list of cooking items and tada, we are back at this location. My kids are walking around ticking and tying things off their list and then they decide we need a new knife. An amazing young gentleman who spoke to us shortly after we entered the store renters the conversation to assist us. He asks about our needs, shows us a few knives, and proceeds to demonstrate some knife safety tips for our girls. As he is assisting us, we notice that the knives we'd left the prior day for sharpening, were on the knife counter. In an effort to prevent buying duplicate knives we proceed to take our pre-submitted pack, all the while explaining the intent. He totally understood and was accommodating. At some point during our knife assessment a blond heavyset woman comes over, offering no assistance, but sizes us up and takes our pre-submitted knives and moves them closer to the register. My husband, perplexed by her rude and unprofessional behavior, went over and retrieved the knives. The amazing salesman working with us helped us unsheathe the knives and determined that one of the knives under consideration was one existing in our collection. With his help we avoided buying two of the exact same knives. There are some awesome people at this store, but the assistant manager, Danielle Rhodes, was rude, condescending, and unprofessional. Even after a follow up conversation to discuss the matter she was curt, defensive, dismissive, and abrasive. In spite of the assist manager's ugliness and cruelty, we were able to come home and use the amazing knife we bought to prep dinner for tomorrow. read more

Sur La Table - #shuncutlery - Kitchen Supplies Near Me - McLean, Virginia

The store was nicely laid out and very neat. They definitely beat the prices from William Sonoma! A difference in a wine vacuum, for example, was $12 to $29. One lady greeted us immediately and told us of the sales for the day. It was great. However the lady running the register was clearly annoyed with our mere presence, which only grew when my mom asked her to repeat herself because its hard with masks and the glass to hear clearly. It made us really uncomfortable and I don't think I'll be back unless its really necessary. While the prices are better, the customer service is better at the William Sonoma at the other end of the mall. read more

After a being a dedicated fan of their competitor for many years, I was thrilled when Sur La Table came to town! I have shopped at this location since they moved into the Galleria about ten years ago and I continue to go back repeatedly because of their amazing customer service and selection! I feel valued when I enter because they personally greet each person coming through their doors. There are enough staff on the floor to actually help indecisive customers such as myself! The staff are all very knowledgeable about their products. I return to this store because of its personal nature which Williams Sonoma (in this mall) lost years ago. They are rude and pretentious. If you are looking for a specific item or if you just love to browse, Sur La Table is the place! I always find neat things that I have never seen before. Even if you are just browsing, they still help you without any pressure! read more

I came to this store because I heard about it from a friend who's been taking cooking classes from them. I was assisted by a nice lady named Taura. I asked questions about cooking classes and she tried finding the most suitable ones for me according to my preference. She found me three good ones and I'll double check with my friends in NY. The classes I like are all in September. They also ship the products to out of state. Cool! I checked my favorite section, EVOO (extra virgin olive oil) and some dressings that I plan to get from Sur La Table in NY. They have quite fantastic products to choose from such as knives, pots and pans, wooden boards, etc. Loved this place. I'd definitely revisit to explore more items. read more

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Two and a half hours standing on a concrete floor (no seating at all) with 15 other people in a space that should accommodate half that amount. My back and knees still ache. A chef who was knowledgeable but nowhere near as funny or entertaining as she thought she was. A lot of the time was spent watching other people prep or cook as there were four prep positions (4 people each) and two cooking positions (8 each). "Dinner " was eaten standing up at the prep stations. Finally got a glass of water to drink (there was nothing else available). The food was pretty good and I picked up one or two tips but I would have rather gone to Chili's or Fridays and gotten a beer and burger than have gone through this. read more

My husband sums up this Sur La Table this way --- They moved from a place that was small and cluttered to a place that is large and cluttered. I like Sur La Table but can't give it 5 stars due to the cluttered and illogical layout. When they moved to their new location, I thought that it would be easier to navigate and find things. Sadly, this is not so. It is still somewhat stressful to visit especially when it is busy. I find myself dodging groups of people standing in the aisles. When that happens, I worry about knocking something over and breaking it. Yet we still go because we find things we need---even things we never thought we needed until we spotted them there. For example, we found a collander that is partly made of silicon that is collapsible thus easily fits in the dishwasher. Once we were in Dean and DeLuca in DC and discovered a great olive oil. D&D had some out for sampling and we loved the taste. It's Tiburtini olive oil and is very smooth and mild. It works equally well with salads and for cooking. Well...we discovered that Sur La Table also sells it---and it was $5 cheaper than D&D! On our most recent visit to Sur La Table, I went to get some more olive oil---and it was on the very top shelf. I'm short and used to getting creative when it comes to getting things on the top shelf, but this was ridiculous! The only people who could have reached it would have had to be as tall as Shaq! The sales clerks keep step stools at the register for things like this. Yet...one of our best finds at Sur La Table is the wok "shovels". Well...actually, they're spatulas but as you can see from my photo, they look like shovels. My husband, who loves to stir-fry as long as I do all the prep work, has been looking for quite sometime for the perfect wok cooking implements. He came across the wok "shovels" at Sur La Table's old location. Yet...he only bought one despite my urging to buy the other one. When the new store opened, he couldn't find the replacement. However, on the second visit, he struck gold. Which brings me to the problem of an illogical layout. We looked where the woks were kept but no "shovels". Instead, they were thrown together with other spatulas. The sales clerks, for the most part, are very knowledgeable about the stock. Once I took my daughter to a different Sur La Table because she wanted to buy a good whisk. We found the whisks and were amazed at how many shapes and sizes they come in! A clerk came by and explained to us what each and every whisk was meant to be used for which was a tremendous help. Yet...one time at the McLean store, there was a clerk near the olive oils telling someone all about the various varieties. When he engaged me in conversation, I asked him what other olive oils are similar to Tiburtini---he couldn't give me a straight answer. So...go knowing that the place is cluttered and illogically laid out. Plus, be prepared --- you may end up buying something that you never thought you needed --- until you spotted it! read more

Sur La Table - Some Sur La Table finds---Tiburtini Olive Oil, collapsible collander and 2 wok "shovels" - Kitchen Supplies Near Me - McLean, Virginia

Cancelled summer cooking camp for kids 2 before the start. Never provided information the there was a risk the camp could be cancelled. No alternative offered. Terrible situation as it's impossible for us as parent to arrange an alternative camp. read more

I've been here 3x now. Each time my experience was great. Everyone is super helpful and knowledgeable. I wish it was one closer to me.

I recently attended a cooking class with my daughter offered at Sur La Table and it was a lot of fun and informative.

Looking around, I am thinking about what knife set I should get now that I am working a P.F Chang's. I know I have time to buy my knives so I will look around for a while. I decided to check out Sur La Table to see what they had. I checked out the knife collection with the help of Russell and he showed me what my options were. I think the price is too step right now. I may go with different option for now. Russell was polite and knowledgeable about the different type of knives. Thank you for your help. read more

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I was so excited yesterday to go in Sur La Table to shop for some necessities needed for this weekends baking. Unfortunately that didn't go as planned due to the extremely poor (if any) customer service provided. Upon entering I noticed the store was not crowded at all so I grabbed a basket as I figure its not crowded I can get everything and move freely , so I started on my way . I started on the left side and planned to work my way over to the rear right where the baking supplies are . Now while I'm making my way I notice I hadn't been greeted -acknowledged - nor asked if I needed assistance . I have been in this store numerous times recently and noticed the lack of service but tried to make an acceptable excuse like ..maybe its the holiday. the store is crowded, the staff may be new ... The reason is my first ever visit here went well I was greeted , asked if I need help, got a coffee demo , and an invite to classes (forgot the guys name but I haven't seen him lately ) Anyway I went on to grab items need for baking . I approach the baking supplies and I am literally right beside two workers who are talking at this point I have been in the store about 15mins. I start to get irritated when I see another worker come and peep at me and then leave . So I said well maybe I need to "act like I need help'. I attempted to reach high items (NO ONE HELPED) . I looked puzzled as I sorted through cake pans (NO ONE HELPED) stood and compared spatulas (NO ONE HELPED) went to the more open area near the bar items (NO ONE HELPED). I went back to the baking section where I actually did need advice again workers just walking by making eye contact !( NO ONE HELPED). Finally I decided I had enough I started putting items back one by one that I googled on my phone and could find elsewhere . I refused to patronize this store any more than what I absolutely could not find elsewhere. Once I reached the counter the cashier (same one who was peeping ) says did you find everything okay? I gave a slight nod.. she rings the items and ask for my card and id .. I hand it over in silence. Next she says "receipt in the bag" again a slight nod . I notice her face change to a concerned /confused look as it should . I did that just to give her an example of how loud silence speaks. So the next time you choose not to greet , help, acknowledge , or assist a customer it wont go un-noticed. She didn't say Thank You or Come Again absolutely no attempt to make a loyal customer . Granted I could have asked for helped , told them I needed help, but when you are hired and assigned to provide customer service you are supposed to at least attempt to do just that ! I got in line with just a few items and there was only 1 person in front of me, the holidays are over , 3 to 4 staff insight and its 1:00pm on a weekday ..SO even more validation that store was being terribly ran!!. I doubt I will be returning to this store. It is convenient to my work area but I will just take the ride out to Wheaton in the morning to get better service. Actually I will not be returning! I don't wish bad on the store or the business but , I do hope management will reiterate to the staff the importance of customer service to every customer . FYI- 2 stars is only for the gentleman who helped me here on my first visit a few months ago. read more

Sur La Table - Finally coming to shop - Kitchen Supplies Near Me - McLean, Virginia

Came here looking to purchase a wok but the staff swayed me to try their Jura high end coffee machine. Off course being an expresso lover i fell for it. I got my eyes on that S80 Jura machine now. Oh we also bough a crepe spreader, one of the staff there said they usually run out of those but they get shipments of them pretty often. The staff was great, it felt like I was talking to people who knew me and really cared about my in store experience. Loved this place! We will come back read more

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I am a fan of Sur La Table and love this location like the other local locations. The staff here is well versed with the products they sell and are ready and willing to provide more information on any product that I am considering to purchase. Their customer service is far above their peer and that makes the buying experience even more sweeter :) The only drawback with SLT is their limited selection of stuff, which is not an issue if you know what your are looking for. read more

I have to echo the 2 previous reviews as I am obsessed with nice kitchen tools and gadgets. I've been in a few Sur La Table's in the area and around the country on my travels and I have to say I got some excellent service at this one. The friendly guy helping us didn't offer up his name (something I always wait for the salesperson to offer) but he was knowledgeable and helpful but not pushy. He was able to speak intelligently to all the small items as well as the large ones I had questions about. Definitely makes is a welcome place to spend hundreds of dollars on kitchen tools! Will be back here before I go to Williams and Sonoma. read more

Sur La Table - Kitchen Supplies Near Me - McLean, Virginia

I was shopping for a new nonstick pan. At Macy's, there was no staff in the entire housewares department. At Bloomingdale's, a nice lady shared her personal recommendation from home usage. At Sur La Table, the salesgirl told me all about the construction qualities, the products used in the coating, gave suggestions on what pan worked better at different heat levels, and more. She was a total wealth of expertise and a true subject matter expert in cookware. You cannot get that sort of high caliber expertise and customer service at a department store. I'm really impressed by Sur La Table and I highly recommend this shop when shopping for cooking wares. read more

First time ever in the store. Worked work Brandon who was extremely knowledgeable and gave a tour of the store. Learned a lot about dutch ovens, muffin pans, and even recycled place settings. I'll have to come back next time I'm in the area. read more