Today, I had the absolute best chat with Carly. At first, we had a little miscommunication going…read moreon, but we got it straight eventually. Carly helped me figure out exactly what I was missing and how to fix it. Then, she even said she'd have someone on staff personalize one of our shirts and email us a couple options within a few days. This is actually WONDERFUL because it opens up avenues that could potentially assist with a source of income at some point (it would be a while, but we're trying!). I am so appreciative of her help today & I will definitely be asking for her in the future!

No customer service--just a copy-and-pasting AI that times its responses…read more My order was promised, then apparently forgotten, and ultimately never delivered. They had no trouble charging me on time, though. The order has now been canceled, with a promise that my money will be refunded. After this experience, I'll be watching closely to make sure the refund actually arrives. If you're considering using Custom Ink Group, especially when you have a deadline and your own reputation riding on the order, be very careful. My experience has been frustrating, unreliable, and unacceptable.

This place is an absolute gem. Very high-quality work at a reasonable price. Dependable, fast…read moreturnaround, and friendly service. What more can I say. We have gone to them multiple times for our high school tennis team and have now started using them for our office. staff jackets and other swag. Impeccable work. Especially love Sofia. She meets every deadline and is completely dependable. If I could give 10 stars I would.

I emailed them with a rush job and they got back to me immediately and fit me in. They were…read morecourteous, kind, communicative and, importantly, the shirt turned out fantastic! Highly, highly recommend!!

TLDR: My experience with Futura was superbly flawless from initial inquiry to delivery of…read morepersonalized product. I had a niche personalized product/idea, which several local print companies I have ordered with were unable to assist. I turned to yelp and found Futura. Pindi provided several products/quotes and promptly answered questions via phone/email. Not only did our silkscreen power bank turn out PERFECT, we received the order 10 days earlier than the estimated delivery date!

I absolutely love how professional and time friendly Pindi is! I came to him with 2 thick army…read moreduffel bags and told him my time frame (which was very short). Today is august 31st and I needed them before the weekend. Everyone else told me it was impossible but Pindi made it possible! 1st, he took time out to see what I wanted, colors and fonts which didn't take a long time. The prices for these duffle bags didn't rob me of any of my limbs which means, he's VERY affordable. He sent me a video of what it looked like and I fell off of my sofa because of how great they looked! Please support him and yes, his business is within a townhouse. He is safe and not trying to rip anyone off!

I was blown away with the level of customer service I received here. The owner, Fad, was…read moreexceptional in helping me figure out the perfect size, color and type of garment transfer would work best for a gift I was working hard on. I would go back here a thousand times before going elsewhere. Thanks again Fad. -One VERY Happy customer.

What a delightful find in NYC!! We stumbled upon it lots of open display bins of beads of glass,…read morebone, wood. The ladies were really nice and helpful

Jeremy was excellent! I had a last minute request for my birthday and he made it happen. I cannot…read moreThank them enough, they have my business from here forward. Excellent response time and exceptional customer service. Ebony

Just had the most phenomenal experience with this business and location. We were helped primarily…read moreby Devyn with some assistance from Don, possibly the store owner. From the first phone call, Devyn was accommodating, friendly, and helpful. He was able to meet with us that same day, and it could not have been a more pleasant experience! We have tried numerous printers in the Reston/Fairfax area, and none of them were as considerate and hospitable as Custom Ink. As a dance studio, it is not easy finding the garments we need, but Devyn and Don were able to find potential matches within seconds while pulling out amazing samples for us to look at and feel. We are beyond excited to work with Devyn and this Custom Ink team. They genuinely listen to what you need and are willing to help you however they can.

I had an idea for a project and they were so helpful and professional, their materials are top…read morenotch and I will trust them with any future projects. Thank you for your amazing attention to detail and customer service!

Amazing!! After going to two other screen print shops in the area I am so happy I ended up here…read more The Gent who helped me was very nice and accommodating. He was happy to provide me the printed shirt I needed SAME DAY! plus the quality of the printing was superior. Not that plastic printing we have had done in the past. This is literally Inlayed in the fabric. LOOKS FABULOUS!!!!

Bought two hoodies, a T-shirt and a hat. For the quality of the material, the embroidery and…read moreprint, the prices are really good. The ordering process is easy using the online store with multiple pay options. I used Apple Pay. Delivery was fast and packaged with care. Everything was separated and folded neatly in their own plastic sleeve bag. The hat was wrapped in tissue paper to protect the embroidery during shipment. These items fit true to size for me as medium. They look exactly as they do in the pictures online. The owner followed up with me to see if everything was good. I especially liked that. If you're looking for a Pinoy brand store I recommend this one!

The team at Wika designs provides exceptional customer service. I needed a bunch of custom shirts…read morefor an event I was hosting. They came out perfect, fast turnaround, and the people at Wika were very responsive throughout the whole process. If you want to take your event to the next level and leave a good impression with your guests, get a high quality product. I will definitely be using Wika designs again in the future.

I called to ask about having a last name and player number added to the back of my single sports…read morejersey. They estimated they could complete it within a few day. So I went in right away to drop it off so it could be completed before the weekend. When I told them it was for my friends birthday and I was having his name and age put on the shirt they offered to do it for me right away while I waited. 30 minutes later it was done and I didn't have to make a second trip back to pick it up! Great service! And it only cost $10 more than if I had bought the letters / numbers off of Amazon and tried to do it myself. Their work was so much better and very professional looking!

Very knowledgeable on products and the best type of printing to do on them. Have ordered 4-5 times…read morefrom them now due to their great turn around time

Needed to get menus printed. Mr vick was very helpful, i had so much questions but he was very kind…read moreon giving me the best options. The way they communicated with me on any issues on the menu was very responsive and quick. Was being extra cheap-ass on them but they gave me the best budget friendly option there is. They printed the copies i needed in a quick and timely manner. Communication: 10/10 Price: 10/10 Service: 10/10

Not honest. Said 1 thing and did another. Changed price and then lied. I don't trust them. Will go…read moreelsewhere.