What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

I recently used this moving company (North Dallas location) and had an absolutely outstanding…read moreexperience from start to finish. Our movers, Drew and Caleb, were phenomenal! Incredibly helpful, professional, and handled all of our furniture and boxes with great care. They were also genuinely nice and polite, which made the whole day so much easier. I've moved several times and used multiple moving companies over the years, and this is hands down the best one I've ever used. I will absolutely be using them for all of my future moves. What really sets this company apart, beyond the amazing crew, is the price transparency. No surprise fees tacked on at the end, just honest, straightforward pricing. The entire process was seamless, from booking all the way through to the final box being moved in. I cannot recommend them enough. If you're looking for a moving company in the North Dallas area, look no further!

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

Excellent service Communication was very good. Multiple…read morestops in one day and was completed before night fall. Recommend using them

Eagle Movers was so great to work with! It's always stressful moving, but they made it simple and…read moreeasy. They were quick to respond and provided a reasonable quote for my move, and even got me on the schedule for the upcoming week. They were very careful with my belongings and were also fast and efficient. I will definitely use them again next time I move!

Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Where have you been all life?! Great service!…read moreI'm finally getting organized and got rid of years of unused clothing! Highly recommend!

My husband and I live in an apartment and will remain a few years til we get into a house and we…read moreneeded some help to get organized and salvage our sanity! Julia and Rhetta did an excellent job of listening to our needs and wants, offering suggestions while letting me own the decisions and truly did an fantastic job. I highly recommend them if you need some help getting organized. If you're like me... I work a lot and always feel behind on house matters. To have the boost of their help really means a lot to me, not just practically but also there are mental clarity and emotional benefits as well. We want to have our homes in order don't we, but it can be challenging living busy lives. Thank you Julia and Rhetta & team!

This company quick to respond to my request. The men who moved me were polite and efficient. They…read morewere conscious of the time and moved quickly! Neat, careful and moved everything without damage! Don't be put off by the hourly rate! They incorporate the add-ons in that rate. You will not pay more. In the end you will pay less because they do not "ride the clock"

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

Prompt, friendly, and helpful. They went above and beyond for my elderly mother's move…read more This was especially important because she was anxious about the transition.

Andrew, Galym, and Baiel helped us move today and they did the best job! We moved from Dallas to…read moreAustin (so it was a long day) but these guys were so professional, thorough, efficient, and careful with our belongings. Andrew and his team kept checking in with us to make sure that our items were where we wanted them and we really appreciated that! Their pricing was very fair and there were no hidden fees (like a lot of places). Andrew communicated with us very clearly about all charges and fees associated with the move. The owner called us a few days before to suggest adding a 3rd mover because we had a lot of stuff, which we agreed -- and thankfully we did because we definitely needed the 3rd person. But again, he was very upfront about pricing. Moving is TOUGH! But we are so grateful for Rise Up Moving and their team!! If you are moving in the DFW area or looking to relocate to another city, do yourself a favor and book with Rise Up Moving!

Wonderful and professional moving company! Very reasonable prices. Manager was very helpful and…read morekind - especially when our move date changed. Our move crew was friendly and helpful. They moved quickly and didn't dilly dally around. They packed our belongings carefully and took special precautions to make sure our valuables weren't broken. Would highly recommend this company to anyone moving. We hadn't moved in over 20+ years and Christy made our move seem seamless!!

Unfortunately, my experience with First Step Moving was extremely disappointing. I read all of the…read morereviews and we specifically went with this company because of the amazing reviews. Our experience was quite different. I understand that the owners of this company are not present for the moves so they may be unaware, but these movers seemed to be amateurs. After the move was completed, the movers left their trash on the curb of our home, including water bottles, and also left partially empty tea bottles inside the house. That alone showed a lack of professionalism and respect for a client's home. During the move, they spent time talking on their phones, which slowed the process down. Several items were also left behind at the original house, forcing us to travel back after the move was completed to retrieve them. Many pieces of furniture were not placed in the correct rooms, which caused additional frustration and ultimately required us to hire another set of hands to help reorganize and move items properly. There was also damage to our belongings. My daughter's $400 dollhouse was broken during the move, mirrors were not attached back to the bedroom sets, and the bed was not put together properly. In addition, multiple parts of our furniture were left at the old house. To make matters even more concerning, my wedding ring also went missing during the move. This entire situation created far more stress than relief on what was already a very demanding day. I explained that as we hired movers specifically to make moving large items easier and less stressful. Unfortunately, this experience was the complete opposite. I truly hope the company takes these concerns seriously and improves their professionalism, accountability, and care when handling customers' homes and belongings. The owner Kristy reached back out after I left a vm and she credited one hour due to certain complaints expressed but after the movers left, we found several other issues. Christine was absolutely amazing with scheduling the move but there has been no follow up since I've expressed several other concerns.

I just had an incredibly respectful conversation with Mr. Will G, customer service means everything…read moreto me and this guy was absolutely amazing and respectful and even gave me an incredible discount on my upcoming move. i came into this a little frustrated due to my previous movers canceling on me and i had called around to other companies and their customer service was just not it at all. as soon as all my sons picked up i was greeted with an amazing attitude from Will and even expressed some empathy about my previous situation with my past movers. super happy i was about to reach him. i may not agree with the price but with the customer service i received im more than happy to invest!

I have filed a Better Business Bureau report against this company. I am that upset. I will be…read moresharing to everyone I know about their deceptive sales tactics. The movers who came to do the move were excellent. Polite, professional and positive. They are true ambassadors of excellence. They moved quickly, efficiently and carefully all at once. Unfortunately, they do NOT get a bonus each time we give a good review. That was a LIE and what I was told which is what sold me on the entire EXPENSIVE move. The ONLY reason why I didn't choose a less EXPENSIVE moving company or just snag some TaskRabbit movers was BECAUSE I was told I did NOT have to tip BECAUSE the drivers earn a bonus ON MY GREAT REVIEW. So when the movers came I had bought them some bottles of water each and had a $20 bill for each for an extra lunch tip. I had NO IDEA they worked for tips until later. I was SO ASHAMED that NONE of the $990 cost for 4 mile move was NOT being shared directly with them. I thought the bonus was the sign of a great company caring for their people. It was a blatant lie. At this point they have cheated my pocketbook or the movers with this deception. How many times have these excellent workers not been given better tips because we were told we didn't have to?! I am still outraged over this weeks later. Update: I have JUST gone through the reviews! I really wish I'd seen them BEFORE I scheduled the move! I was checking out Google reviews .. which turned out to be on THEIR website.