DO NOT USE THIS "COMPANY"! I scheduled a move for gym equipment and SPECIFICALLY told Carmen EXACTLY how detailed the job would be. She PROMISED me, her people had "experience" with my specific gym sustem before. I even sent her a picture of the gym system and a link for it. She reassured me her people had the experience and the right tools to move it, so I scheduled a day. Turns out, "her experienced people" has had ZERO experience moving gym equipment EVER and her people LITERALLY told this to my husband when they got to my house and were CLUELESS as to what to do! I texted Carmen back, she text me trying to save her ASS, saying the crew she sent out "wasn't qualified" but she could send out another crew later in the day! WHHHYYY would she even send out an incompetent crew to BEGIN WITH! Let alone, THINK I would ACTUALLY wait around ANOTHER FOUR HOURS for her 2nd round of incompetent people to move my equipment!? The phone conversation DIDN'T get any better as she PRETENDED not to be the person I originally scheduled with and then she wouldn't even come to a middle ground of taking responsibility for her own actions and flat out LIES she told me about her people's "experience and knowledge". She refused to compensate the cost, while I offered to pay for transportation fees! I included the texts for you to decide for yourself but I will NEVER recommend this "business" and I WILL be telling EVERYONE I know about my HORRIBLE experience with Carpe Diem Moving! read more

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Great guys, professional service. Went the extra mile. Courteous, quick and onetime, on estimate. Ivan, Douglass, & crew No 1 read more

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I used their moving service yesterday 11/21/23 and want to acknowledge the professional job that Kevin and his crew did. Professional & friendly took very good care of my items in the timeframe that I desired. Even with a small hiccup Kevin took charge of the matter and professionally & timely completed the job. Like the service so, I will be booking another job with them for Sat 11/25/23. Thank you Kevin and crew!! read more

Carpe Diem helped us with a small move about 18 months ago. We just changed address and a major move. 2 different days, 2 different moves. Both professionally done. No problems, breakage, or any issues. 2 different crews. We could not ask for better help or service! Mary: That is why I called yesterday to help with a minor move. Many thanks. John & Patrick. read more

This was my first time using movers and after hearing many horror stories from friends, I was apprehensive about using a moving service. However, moving is a lot of work and I personally didn't want to spend all day moving or making friends move me for pizza, lol. I booked about 2 months in advance just to make sure things were secured and ready to go. I first went with a different company but something didn't sit right so I decided to further my search and after sifting through so many moving companies, outrageous quotes, and tons of reviews, I chose Carpe Diem and I'm glad I did. Their service is impeccable! Jairo and Mary have been great to work with and are quick. Mary is extremely helpful, responsive, and prompt with any questions and concerns. Jairo came on moving day and him and his team took extreme care of my belongings - wrapping every piece of furniture, ensuring what needed to be moved, asked questions if things weren't in the greatest shape to begin with, etc. Making the move from Frisco back down to Dallas, this has been my least stressful move thanks to the Carpe Diem team. From the day I was quoted to the actual day of the move, they were always on top of everything and worked extremely hard to finish in great time. I highly recommend them for your moving needs! read more

I was beyond impressed with the level of professionalism and patience my movers had with me! I'd accidentally slept through my alarm making me late for my moving appt. They still treated me with the utmost respect, were so careful with my belongings, and even pointed out and packed a few things I hadn't gotten to yet. I gave them a rough idea of how I wanted my storage unit set up, and after going to fill out the storage paperwork, I came back and they had set it up even better than what I'd asked for!! I plan to use them again when I move my things out of storage and will definitely be singing their praises to anyone I know who needs movers! Thank you SO MUCH for taking so much stress out of my move! read more

Had them move my stuff back in my house. I didn't have very much stuff and the still manages to damage stuff in my house. Use dolly to bring thing upstairs instead of asking his co worker for help and chipped and scratch up new wood floors i just had put in 2 months prior, also dropped a table while bring it in to kitchen, dropped it and hit and dented the corner of a wall. They refuse to take responsibility for the stuff they did. read more

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Absolutely the worst experience of my life. We confirmed several times during the week before the move on Saturday the 23rd. Carpe Diem called me at 5:30 Friday Night to cancel the move that was scheduled for Saturday at 8AM (what type of business does that??) I have emails from May 15th, May 18th, and May 20th confirming besides several phone calls We then rescheduled from Sunday, but I had already begun moving boxes, personal items, and etc - so I had friends come over and help move everything but the safe on Friday Night. When I spoke to Maria at Carpe Diem - to get the estimate I gave them exact information including that the safe weighed 600 lbs. When the movers showed up Sunday at 8 AM to move the safe - they should up with a rubber tire dolly and let was it!!!!!. They kept asking me "Should we wrap it? Do you want blankets on it?" They were suppose to be the experts, why are they asking me these things. They got the safe from one apartment to the first floor of the second unit and then could not get it up the stairs (no surprise - they had the wrong equipment) - I then said I would run to Home Depot to get a dolly and some pry bars to help lift it. While I was at Home Depot, they called and said that they could not move the safe, the boss told them to stop, and that they had another job to get to. So they left the safe in the middle of the breezway and just left - before I could even get back?? My neighbor watched the whole thing and could not believe it I then called the owner and he wanted to argue with me that I lied to them and told them 300 lbs - no way. I called 5 moving companies and gave them the same information - Carper Diem quoted me $175 for the safe and I asked Maria on the phone twice to make sure we were on the same page This company was the biggest joke and provide me more stress on a move than I have ever had in my 50 years on this earth. And to make things even better I have a witness to the whole screwed up attempt by Carpe Diem's crew to move that safe and then watched them just drop it and leave while I was out trying to get things to help them out. I would not recommend this company to move a spare tire down a hill - they would probably screw that up. They even scratch the safe with their straps - read more

Carpe Diem Moving - Movers Near Me - Princeton, Texas

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I would put moving and all that entails in the same category as a root canal appointment with my dentist. I don't look forward to the experience. I have used this family owned business twice in the last 2 years to move from apartment to apartment and finally to a house. They are special people that care about the service they provide. I highly recommend them. read more

I previously posted a good review. Do not use them I thought it would be a good experience. The movers we're awesome but the facilitator had a bad attitude and he was trying to flirt with me. When I got to my location I found out they never attached the wheels to my SUV on the flat bed properly. read more

Mark and Fred were awesome movers. They took care of my fragile items, and wrapped up my furniture; nothing arrived broken. They were quick and got me moved in to my new place within 3 hours. They also dumped a bed that I needed to get rid of. I will definitely be using Carpe Diem again! P.S. Their rates are affordable and they have great customer service. :) read more

Best experience ever. Their prices are fantastic, no hidden fees and their employees were beyond helpful. We booked a little last minute and they were able to accommodate us. We were given a 3 hour window of arrival and they were at our home by the beginning of our timeframe. It only took them 4 hours to move our 3 bedroom home! We couldn't have asked for better service! Thank you, truly. We will definitely use them again. read more

We recently used Carpe Diem Moving Co. for moving. The guys that did the work had a VERY positive attitude and went the extra mile. The ONLY 2 things I have remarks about are these: 1. When I relocated last time from Austin to Arlington, I had 2 bodies from another company that performed the same task as the 3 i had with Carpe Diem (loading/unloading), completed in far less time. 2. The estimate was WAY off, by about $300 which ties in with #1 above. The additional time it took to do the work with 3 bodies is what rose the cost of the move. Outside of that, I would recommend them. read more

From the beginning of me hiring Carpe Diem the professionalism was top notch. The quote was spot on and very competitive. I moved from Dallas to Houston and my items were treated with care! I did not have any issues or complaints and would definitely recommend them! read more

Don't use this company , they put their foot through my L shaped office desk and when I went to file a claim they tell me that they only pay 60 cents a pound and that it's in the contract. They obviously don't tell you that up front so you know. read more

I used these guys back in 2018. Scheduling was easy and they were priced extremely well per hour for the job. The 3 movers that showed up did an excellent job! They showed up on time, unpacked the storage unit to let me go thru every box to pick out what packed boxes I was taking and get the furniture & appliances I wanted that were in the back of the storage unit then moved me to the new place. read more

I chose Carpe Diem for my move after reviewing several other moving companies and receiving several estimates. Carpe Diem gave me an estimate of $400-$500 for my move, based off of information asked about my move. When the movers were done, I was charged $900. They did NOT have to do anything but move furniture and boxes out of my old place and into the new one. I lived in a 2 bedroom, little over 1,000 sq. ft. apartment and moved into one smaller, both on the second floor. I have a loveseat, 2 person couch, two beds, a few clothes, more books than anything, and was charged $900 to move from Plano, TX to Carrollton, TX. There were 3 movers. Don't choose them unless you have money to spare, they will under quote and provide sub par service. They messed up my finances terribly, unapologetically. Being charged more than twice the quote and for the service that I received... unacceptable. read more

Honestly have zero complaints. I was Scared because I've always used a specific moving company but thought I would give them a try and they didn't disappoint. Wish they would have worn masks but I know the heat with moving makes that difficult. No damage to any property. Would certi alt use again read more

This was by far the best moving company I have ever use! Fast, nice people, and careful with all of your furniture. I would highly recommend them to everyone.. thank Carpe Diem Moving! read more

Extremely satisfied with the services we received from start to finish. Very responsive service personnel provided a quick, accurate quote and contact throughout the experience. The moving team provided quality services and established good rapport. Highly recommend and very affordable!! read more

I found him through HomeAdvisor doesn't worst Moving company ever they broke several pieces of furniture. They required me to purchase additional insurance From Muzi insurance.com which cost me $150.00 24 hours ahead of time come . Everything she told me she lied about they know they broke it they know what they broke and now they won't return any of my phone calls I called Better Business Bureau and Also I'm going through arbitration With HomeAdvisor. read more

Two days before the move the original movers we scheduled with had to cancel due to one of their employees having Covid. Carpe Diem movers came as a recommendation from the movers who had to cancel. They charge by the hour ($80 per hour) and then charged an additional $65 to drop things off at the Salvation Army. That was the only place that their truck had to go. So my question is when they load things up onto their truck, I guess they would charge an additional $65 to just drop it off in your new home. Regardless, we made arrangements for the very next day with a two hour window from 1 to 3 PM. The movers never showed up at the time they were supposed to. We waited at least an hour before we started contacting them to get an ETA. We contacted Carpe Diem several times and always got answers like we can't get a response from the movers, but they will be there. What kind of business doesn't know where their employees are?! We ended up canceling with them for that day and rescheduling for the very next morning between 8 and 10 AM. Unfortunately, we were coming from out of town and had to do the move that weekend and we were left between a rock and a hard place. Again, the next morning we gave them approximately about an hour to show up within their 2 hour window before we called the business and texted the owner. We were very anxious and thinking of alternative measures because of the "no-show" the previous day. Five minutes later the movers called and said they were 30 minutes away. The owner said it was a coincidence that the call came shortly after we texted her, but who really knows. Towards the end of the move the owner called to make sure everything was going OK which we wish she would've done the day before. She made excuses like their computer had a glitch in the system the day before and that is why her lead person didn't know he had another job, but then said they had to fire their lead person over it. Again, who knows what the truth is. They did give us a $15 discount and waived the credit card fee for the inconvenience. So, approximately $20 for the stress and frustration. However, there was the additional drop fee of $65 just to bring everything they loaded on their truck to Salvation Army. Again, there was no other place their truck had to go. Be warned they only take cash or credit card. Credit card transactions incur an additional 3% fee. They do not take checks. We were thankful that it did finally get done. But feel like this business is pretty shady. Take caution! read more

This company was so fast and efficient! They were on time and finished in a reasonable time for the job. My favorite part is how they wrapped items in heavy duty Saran Wrap and all of our items were safely moved for sure. We liked their service so not only did they move us but they moved my mom as well! read more

This is the BEST moving company - we have never had one that took such good care of all our things - everything was wrapped and put on the truck and taken off the truck with great care!! These guys are amazing - they are fast and efficient!! You will not be sorry if you use them on your next move!!! Thanks so much to all of you!!!! read more

My mother used this company. She filled out some sort of questionnaire to get a quote for her move. She was quoted $89 an hour. Somewhere on this questionnaire it asked roughly how many boxes she had and she put 10-15. First of all, it's hard to estimate how many boxes you are going to have when you don't have boxes, haven't even packed yet & you don't even know what size boxes you're going to use. That question shouldn't even be on the questionnaire. Allow to explain why -- I could put on the questionnaire that I have 10-15 boxes (which my mother did put on her questionaire/comtract) Now....for the sake of argument, let's say the boxes I choose to use are 45 gallon rubbermaid bins. Also, for the sake of argument let's say that I am a powerlifter. Now you have a powerlifter with 45 gallon boxes full of 45lb plates & each box weighs 360lbs.....does the quote change? I would assume it would but I can't say for sure. My mother is no powerlifter....in fact she is a senior citizen. However, she did sign a contract/questionaire in order to get a quote stating that she had roughly 10-15 boxes. Well, upon arrival she had more than 15. Were the boxes filled with t-shirts & Xmas decorations (2lbs)??? Maybe. We're they filled with free weights? No. If you put thought into it, suddenly this question becomes absurd & should be eliminated from the questionaire people fill out in order to get a quote. When all was said in done, 2 guys moved 6 pieces of furniture, 2 televisions (flat screens are SUPER HEAVY, as we all know), and some boxes. Here is the kicker....they HAD AN ELEVATOR to move all these boxes (that DOUBLED her quote) upstairs. My wife was there at the time this whole box discussion took place. He did inform her that it was going to cost her more to move the furniture but both my mother and my wife witnessed him say that the move would be no more than $600. It was $720!!! I used American Moving Company. They charged me $80 an hour, which is $10 less than the $89 an hour my mother was charged. They charged me $20 trip fee. 2 guys worked for 2 hours & moved me for $180....with NO ELEVATORS. TAKE YOUR BUSINESS TO AMERICAN MOVING COMPANY!!! Oh, wait, I almost forgot -- customer service. The woman called me back and she was very sweet and cordial at the beginning of the phone call....for a minute. Then she proceeded to cut me off & not allow to get a word in the rest of the time. AMERICAN MOVING COMPANY....WRITE IT DOWN!!!! SAVE SOME MONEY!!!! read more

Manners can't be stressed enough. The lady (and I use the term loosely)answering the phone was one of the rudest people I have ever spoke to. The weather was rainy off and on all day. I called to reschedule and was told they do this in the rain all the time and all my things would be wrapped to protect from the weather. I had one medium storage and one small storage with a bedroom suit, a few miscellaneous things and the rest boxes. Three movers along with a large truck show up, and did I mention the truck was damaged on the roof. It took them all three the better of 4 hours to load the truck. They were so incompetent they couldn't get all items on the truck, and the items were not wrapped as mentioned. When delivered to end destination my boxes were soaked with rain from the damaged roof and my dresser was damaged while moving into the house. And to top off the bad experience the phone "lady" had the nerve to ask me if I wanted to leave a tip. I'm sure you don't have to ask me what my answer was. So disappointed and utterly appalled. read more

Carpe Diem Moving - Is this not one of your damaged trucks? - Movers Near Me - Princeton, Texas

We used them for a move from Dallas to ft worth they were efficient and so polite. I would highly recommend this family owned business. We will use them again if needed. Work ethic and manners go along way. Oh and to top it off the price was amazing and reasonable. read more