Came in for the first time and a young man, DJ assisted me. He had amazing customer service, never made me feel rushed and gave some helpful advice. The food was delicious but the service is what will bring me back. read more

Not sure why such low rating.... We do pick up dinner order from here almost every week and so far we had no problems with our order. Their wings are delicious and fries always tasted fine to us. Our favorite is garlic parmasan wings. read more

Told the lady working pick up orders that my friends and I were there to pick up our door dash orders. She was rude and had an awful attitude. She told us to go to the registers. When we got to the registers, we explained that we were there to pick up our door dash orders. They sent us back to the pick up lady and she continued to be rude. I'm disappointed read more

Their fries are particularly better than other wingstop locations I have been to. Friendly staff as well read more

Wingstop - Fries - Chicken Wings Near Me - Seaside, California

I had the worst experience here today. Let me start off by saying I come here at least twice a week but usually have it delivered. The times I have come there, there is an African American gentleman that is a supervisor or Mgr and he is awesome. Today there was a new white girl with jacked up teeth that wouldn't give me her name hence the description who was rude af. They implemented a new rule where you have to have the card used and the ID with you in person when all the times prior I just needed to pull up the online order on my phone. She made me leave and go get the 2 forms of ID. By the time I came back it was over 30 mins and my food was cold. I askedfor them to redo my food so I can have warm food and she refused. She said she would do my fries only. I said " then do my fries" she then proceeded to say that I had an attitude and refused to do my fries and threw my fries in my bag. I asked her for her Mgr name and number. She said she was the Mgr and pointed at the wall at the 800 #. It was the worst experience ever. I will gladly take my business to Buffalo Wild Wings. Unless they get rid of her, I will stop using their catering service as well. She has no business in the service industry. Horrible experience. read more

You might as well toss a coin. I've had wings that were superb and the fries cold and not seasoned. I've had wings cooked to extinction and fries were ok. I've never had a consistent meal with Wing/ThighStop. When the mood hits, just hope and pray it'll be at least decent. read more

So this place isn't the same. It's been a year or so I want to say since I've eaten here. We ordered our food and it took forever but that was due to so many online orders. The staff was courteous enough but no one smiled. The food was super salty when it came out. The korean sauce was so cloyingly with the honey. It wasn't a light coating, it was super saturated. The fries were salty too, despite sugar being tossed on there. read more

Went in to pickup my order today. The girl was asking me what name is it under all while ignoring me, knowing she was helping someone else before me... yet was giving me attitude from the get go. IF YOU DO NOT LIKE YOUR JOB, QUIT! Absolutely 0 customer service skills and very rude. I walked out without my order. I rather spend my money any where else. read more

Great service and the wings were hot and flavorful. All you can ask for. Lemon Pepper, Hawaiian and Parmesan were all good.

We ordered wing stop online for takeout like we do atleast once a month We spend around 40 dollars each time for the 30 pack combo We are supposed to get 2 large sides with the combo and we always order seasoned fries and all carrots veggies When we got home - 5 min after picking up our order- we live very close by - I started to serve my kids and realized we had been given two large sides of all carrot sticks and no fries I called them right away to ask if we could come right back and switch the carrots for the fries The girl who answered the phone remember by name since she had just given me my order. She said that it looked like I made a mistake online and somehow selected 2 all carrot sides instead of one order of fries and one order of carrots I still don't really know if that's true - since I have never made the error in the past. The price is the same regardless of the choice of sides you select - she confirmed that for me. So I asked if we could swap the carrots for the fries we wanted. She went to ask her manager and he refused and said it was my error and I would have to pay for the fries if I wanted them I asked if I could speak to him myself - she said sure and put me on hold to get him Then she returned and said he refused to get on the phone with me! I completely understand that they are saying it was my error in the online order but as a adult who works in sales and customer service in this area I know that it was no inconvenience to them to swap the fries nor would it be any type of loss to there gross profit to do so. I also know that the manager on duty should never refuse to speak to a customer who is requesting there help. When she informed me that he would not come to the phone -I asked for his name and then he refused to let her give me his name. She pointed out that I could literally go there in person and ask for the manager to get his information. So I informed her that I would be writing this bad review and that we would no longer return to wing stop for our monthly $40 order. We will be going to Buffalo Wild Wings from now on. I asked her to pass that along to her manager. I know most of these wing stops are locally owned so whoever you are owner of the Seaside Wing Stop - your manager working at 530pm on 5/30/19 cost you a customer that has been literally visiting Wing Stop Salinas and Seaside location for nearly 15 years on a regular basis. Simply because they wouldn't give me a side of fries that I had actually already paid for. read more

Used these guys for the first time through door dash. Ordering was a joke. Price was way out of line. Fries were god awful, limp, unseasoned BBQ boneless wings over cooked, over sauced. The roll was good. The brownie coming in at over 400 calories wasn't worth it. Won't be back read more

Absolutely horrible!! We eat to wing stops all over, we love wing stop, but this experience was one of the worst ever!! Of so first off, I always order the 75$ family pack. 75 wings 3 sides and two drinks. The wings was absolutely disgusting. They was super fatty imagine biting into a chicken wing that's nice and hot and it's sizzling a little thinking you're going to have a mouthful of chicken only to realize Bam! Your mouth is full of chicken fat and it's really gummy and nasty! Now imagine 75 wings that way and try to picture all of my children that are the ages 12 11 10 and 7 sitting around looking at me wondering why is this so gross. They tried to smile and eat them but I wouldn't let them because I can see the day was gagging on the chicken fat. So they had a few french fries and my husband walked up to Jack In The Box and got them some sandwiches $75 for nothing I feel like such an idiot. I called to speak with the manager and explain to the manager what's going. The manager Alejandro wanted to hear the problem so I explained it to him. And then his response was was there something missing from your bags? LOL dude wake up and realize you're not understanding what I'm saying. So then I explain myself again, and then his answer is so did you not like it? So then I got really upset and said no I don't like chicken fat that is raw and greasy! I've been told him I want you to do something about this he said bring me back all of my chicken and then I'll see if I can give you a refund? Is this a joke. I must urge you not to go to this location also their wings had so much hair on them I had to actually pull off the tiny hairs before I ate my chicken to realize there was no way I could do it! NASTY! My husband returned the chicken and the manager Alejandro did provide a refund for my full order read more

Let me start off by saying I love wingstop. But the customer service from this manager sucks. They messed up on my order and would not give me a refund or just the right wings. PLEASE STAY AWAY FROM THIS WINGSTOP LOCATION IF YOU CAN! read more

Four months ago they were 5 stars, now they're at 1. I'll never eat there again. Teenagers who don't care at all, supervisors who are incompetent. Ordered online, paid in store. Had to wait 40 minutes pass when my food was supposed to be ready. I wasn't even possible when no one was in the restaurant!? read more

Mean staff and unprofessional I don't know what to say the toilet is so dirty and the sprite taste sucks a lot of drug addicts near the store and I was dressing well and I was paying with the credit card so she asked me for the ID WTF ! read more

If you like GREASY UNDERCOOKED chicken, then this is the place to go! I even went a step further and ordered "crispy well-done" wings only to come home to a greasy rubbery mess. When I called to to tell them, there was no offer to replace the $25 order that was placed. I will never eat at this place again - trust me...it's no where near the hype. read more

Do not order anything from this place online! Son placed an order online from the road. I was on the road so going to pick it up. Problem is... the person ordering online has to present credit card and ID in person before they will give you your order. Never seen shit like this before in my life! And their wings just are that f'n good anyway! read more

typing this on the toilet, ordered 60 worth wingstop. came to us bone in when we asked for boneless, the sauce absolutely exploded and got grease all over my friends pants. once we opened we chowed down until we found several hairs in our fries. gabrielle please learn to do your job. idc if you spit in our food i hope you get fired read more

Ordered the boneless wings and these things just had no flavor. Tried four different flavors but really all I tasted was salt. There are many better wing places in this area. read more

Been going to this wing stop since they opened never had a problem the fries quality always varies goes up and down but today I ordered an extra ranch with my combo and they did not close the lid right I live about 10 minutes away and when I got home the bag was all ripped up I thought it was from the moist heat of the food then I realized one of ranches spilled all over the bag and the other one perfectly intact so I called them to tell them about not issue and they had the nerve to say that was your fault all I wanted was the ranch to be added to my next order absolutely worst customer service would not recommend going here at all read more

fuck you gabriella. 10 minutes late on our fucking wings dude only for them to all be bones we asked for boneless, 60 fuckin dollars for mid ass flavorless quancivilous wings. they were also covered in hair. im shitting myself because of you gabriella. read more

poor customer service. first time here in while and i was just reminded why i don't come to this location

ITS JUST THIS ONE! For whatever reason Wingstop has just let this franchise run by the wayside. Everyone in there is essentially the same (as in they don't hire/fire people often) and they all are equally horrendous at their job at hand and even simple customer service. (Rude and nonchalant cashier's) This place is down right rogue. Wings are usually covered in spots that are just bone dry skin. It's blatantly obvious they some even aren't eatable. But they still throw them in there and charge you a premium. Don't give this place any business, they don't deserve your money and you will not get even close to a comparable return on your investment. You will be upset of you go here. read more

I love this wings! Everytime I've gone, they haven't dissapointed me. I love the fact that they have combo options so it actually makes it a good deal for the $$. The fries are BOMB, always fresh. I suggest getting the regular fry seasoning, when i got lemon pepper fries there was too much seasoning. The wings are super juicy and always has a heavy amount of sauce(which i love) This is my go to wing place! read more

Called the restaurant to speak with a manager bc I received an order through door dash that was severely uncooked meat/wings. After I asked to speak with manager, I was rudely told "I'm an assistant manager and you can talk to me". Explained my issue and was told "call door dash and have them submit order again". Called door dash, they resent order 2 times and wing stop cancelled both orders. ORDER YOUR WINGS ELSEWHERE IN MONTEREY, CA!! I will never order from this trash bad wing stop EVER AGAIN! Thanks to your "assistant manager" you just lost my business and hopefully much more!! read more

Terrible service and food. I came here and ordered mild and they tasted like nothing but chicken and butter. I tried to get a replacement for the ones i ordered so i could actually enjoy my food and they tried saying that they were perfectly fine and the flavor was the same as always without even trying them. I had to repeat myself 3 times that they were bland af and i wanted new ones before they finally agreed to give me them. Wouldn't recommend this place. read more

Most of the gripes you will hear about a Wingstop are generally centered around two things: The service and the availability of seating in the restaurant. In my humble opinion, both of these deficiencies can be forgiven and are not deal-breakers in my eyes. The reason for this is because the taste of the food supplants any other shortcoming. If a place has great food, I can often ignore everything else unless it's a health issue or you personally insult me. Even then, with the right resolution, I may still come back. One tenet of Wingstop is undeniable, the food is good. Not as good as it's similarly new cross-town competitor, Buffalo Wild Wings, but still good nonetheless. Wingstop will naturally draw comparisons to BWW because they are both simultaneously fighting to satiate your wing craving. The seating is lousy because this is a place that prides itself on you coming in, getting your stuff and leaving. It's called Wingstop, not "I'm gonna grab some wings and sit around all day stop". Although they do have TVs for their customers to bide their time with while they wait for their food, this is essentially a wing pit-stop. BWW would better suit the sit-down customer. Seaside gets two new wing places in rapid succession and all of a sudden acts like it's a Wing Authority...funny. This city should be elated at the fact that there are now places not named Burger King, Wendys or KFC to sit down and eat at during late hours. The food is by no means amazing, however, it serves its purpose. Good food at reasonably low prices. You can't really ask for too much more than that. read more

James was very helpful! Great customer service. Will come back because of him. He is a good team member. We need more like him!

Went to their website which makes it very clear they want you to place your order through their online portal. I ordered a 50pc wings and bleu cheese tub to take to a party later this evening. The total came to less than $40 and the option was there to set the time to pick up the wings which for me was 4pm this afternoon and pay for them at that time. I get a phone call a couple hours later telling me that they will not complete my order unless I prepay them over the phone. I see no mention of this policy on their website and if it is policy then wouldn't the website force you to pay via credit card during the checkout process? At any rate if I had wanted to pay ahead of time I would have done so instead of SELECTING "PAY AT THE STORE". Ultimately I had to order them from Buffalo Wild Wings which has equally horrible service, but in the end one business is getting my money and this one isn't. Seems pretty silly to lose a long time customer and the potential for hundreds of dollars in sales over a $40 meal ticket that is deemed too big of a risk for management to gamble on, but I guarantee I will never frequent another Wingstop again. When I place an order and choose a specific service to suit my needs I expect the company I am doing business with to uphold their end of the agreement that is not what happened in this instance. read more

Seriously, fire everyone and get people who actually are appreciative to have a job. And make better food! The fries, of all things, should really be way better. The wait sucks but it's chicken and it can take a while to cook. Over-all I avoid eating here, I get upset stomach aches every time and my children get diarrhea, FYI moms. NOT ok. read more

I am surprised at all the bad reviews. I went in last night around 10 and got great service. Told him it was my first time helped me read the menu and tell me what the best sellers where. Told me a 10 minute wait was due to the fact that they are made to order. Who doesn't love that? The food was awesome. The lemon pepper and the Louisiana dry rub both where great options. Very juicy chicken the flavors where great and not overwhelming. I will try them again. Much better service than I have received at Carl's Jr in the past with WAY better food at the same price. Plus it was the 4th quarter of the Warriors playoff game against Denver. Had to watch the rest of that. ;) read more

This is one of the cleanest and fanciest WingStops I have ever eaten at. The wings were cooked to order and the size of the wings was exceptional. The customer service did not disappoint and the ambience was great. Enjoyed having a late dinner here with my girlfriend as we watched the Warriors game from 3 flat screen tvs, which were relatively large. Normally tvs in WingStop are not in HD but these were and their audio was phenomenal. What surprised me the most was that they offered us plates for our wings. Never had I been offered plates at WingStop. This is the best WingStop ever. read more

Soggy fries... how can anyone mess up on fries with a professional deep fryer? The chicken is just fried in the deep fryer and dumped in the sauce of your choice. Nothing special. No taste inside the chicken at all. I would rather buy Popeyes' fried chicken and use the sauce of your choosing from Trader Joes or Whole Foods. Skip it. Not worth it. read more

Ordered a bundle meal, got home and no fries in the bag. I guess I should have double checked, just thought that considering there were 8-10 people working on a slow day the order would have been complete. read more

Horrible cashier. She never said hello or thank you. She definitely acted like she did not want to be there. Food was so salty I couldn't eat it. read more

Worst customer service I've ever experienced. I called in my order, arrived 20 mins later. Stood there for another 20 minutes and no on person working there asked if I had been helped or if they could help me. So I left, they called me 3 hours later to tell me my order was ready for pick up. Yeah that wasn't gonna happen!!! Unbelievable the way these people operate, I will never give them my business again. They sucked, in customer service shame on you!!! read more

I hope the wings I bought were just a bad day and not how they are always. These were so salty and uneatable to most. I hope when making the sauce someone accidentally added to much salt to the receipt and these were a mistake. Needless to say I may never go back. I guess I'll keep looking. Oh well. read more

WING LIMIT: I called to place an order for wings for my husbands birthday. We were having guests over and thought wing stop would be a great idea...I was wrong. Halfway through my order the girl tells me that I cannot order more than 30 wings over the phone. If I want I can go online and do it but phone orders have a limit of only 30 wings...I've never heard of a rule and asked if I could break it into two separate orders and was denied. I didn't have time to sit down and do a mobile order like she was suggesting. So I said never mind, called Buffalo Wild Wings and spent $150 on much better food and service. read more

Tried Wingstop for the first time and I won't try it again. I love fried wings, especially those that aren't smother in a batter so I was semi excited to check out Wingstop. We ordered their 3 flavor: Lemon Chicken, Cajun, and Garlic chicken. Lemon chicken was the best of the three. It had a good balance of the seasoning. The wings were nicely fried so each bite was pretty crunchy on the outside and soft in the inside. The only thing that I noticed about those wings were the fact that they had used a lot of butter. The Cajun wings tasted like buffalo wings with cajun spices added on top of it. We only had 6 wings and we couldn't finish it between the two of us. I was expecting more cajun but my taste bud were telling me buffalo wings. It was a little sour to the taste. It appears that Wingstop believes that Cajun means Tobascco. Unfortunately not.... The last set of wings we had were the garlic parmesan wings. If it weren't for the crap ton of Kraft grated parmesan cheese smoothered on top of the wings, it would have been very good. However, there were so much cheese that we had to wipe it off. All in all I'm not going to go back to Wingstop for a long long time. I'll make my own chicken wings in the future!!!!! read more

Horrible service. Upon ordering I was a little indecisive because of the huge variety which is great. Iris was acting rude and impatient. And after I ordered and paid, a large party came in. Im not one to blame and point fingers but I'm almost positive she moved my order to the back. I ended up waiting for my food after the huge party was already eating. And they came in after me! Idk what her deal is but food is supposed to be served in order that's received. Great food, horrible service. read more