Wing stop is one of my favorite fast food wing joints. Always come here for a quick meal while watching a game. Typically I order from door dash, and the food always arrives hot and fresh. Today door dash orders weren't working over the phone so I called for a pick up. The phone operators are professional and friendly, always quick and easy to place an order. They quoted that the food would be ready in 20 mins, i arrive around 25 mins later and the food was handed to me immediately after paying. Super quick and easy process as always which I love. Only thing they can improve on is the customer service at front. Whenever i asks questions the workers seem to be puzzled and never have an answer. But I don't expect anything more from a franchised restaurant. Will always be coming back to wing stop for a quick order of wings. Be prepared: wings either are super dry or highly over-sauced (I love over sauced wings). read more

Taste and ambience were okay. But rather expensive. Paid $17.xx for 8 wings, french fries, and a medium sized drink. Tables are clean and nice, but no sound deadening makes it rather loud. Service was okay for a order at counter, pick up at counter joint. read more

Ordered online way ahead of time and still ended up waiting almost an hour for my food. I would have left except I paid online. First and last time doing this at this location. read more

Maria, the manager had the best customer service a manager can have! You don't really get a lot of good service nowadays. But I definitely did get it from her. The food was fresh and the ranch is good! read more

I love this location! Everyone is so friendly & they actually get your order right! So worth the drive!!!! The food is all great!!!! read more

Wingstop - Amazing! - Chicken Wings Near Me - Cypress, California

We had 15 boneless wing combo including large fries, 2 drinks, 2 ranch sauces, and 2 sauce choice for 20.29. We chose one spicy korean sauce and sweet hawaiian. We both like spicy sauce so we liked the korean sauce and the wings were fresh fried and tasted great. The fries are almost like In N Out burger taste. I am not really crazy about the taste. But the chicken quality is high grade. read more

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How does this place even have 2.5 stars. Workers were so mean to my kids for asking for extra ranch that they forgot! And how do you not give dip for veggie sticks that you pay do separately! This place needs to be closed down. Buffalo Wild Wings nearby? read more

Great food and a very clean place. All employees happy and easy to order from Fabulous fries and fantastic manager. read more

Be prepared to wait!!! Always order online and have NEVER received my food when promised. Most of the time they get the order correct, but it's always min. 10-15 min after time quoted when order is placed. Last night it said 16-21 min. and it took over 50 min to get my order. I had to ask 3 times about the status of my order. Walk-in customers were being told 30 min. really doubt that happened. I have no issue if they tell me 45 min, but don't say 20 and make me wait 30 min. You can do better..... read more

If I could give them 0 stars I would. Ordered my food online for carry out, cashier was nice when I went to go pick up the food but honestly the only positive thing I can say about my experience. There was also no customers around lunch time which striked me as kind of odd but once I got the food I understand why nobody would come here. The wings were horrible, dirty and the meat was cold, they also forgot to put paper under half of my wings so they were placed straight onto the styrofoam, disgusting!! Fries were burnt and tasted like they were sitting out the whole day. Honestly can't say anything positive about the food. Don't waste your time or your money at this location, I've been to the one in Fullerton and La Habra and they were much better. read more

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Good food. Good customer service. Happen to not season the wings well, completed the online survey, DM from corporate contacted me to apologize and inquire about the situation plus offered a free 8 piece. Lemon pepper and Cajun are our top picks. read more

Wingstop - Lemon pepper- good flavor just unevenly distributed. - Chicken Wings Near Me - Cypress, California

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11/07/2023 7:52 P.M. Tuesday Stephanie was THEE ONLY Employee That was smiling The Shift mgr.who wouldn't give his name )standing next to Kayla On 1st South East Cash register greeted with a shout, not a genuine acknowledgment. You requested all flats not overcooked Young girl informed the Cooks 2 Times and , unfortunately was unsuccessful. " MERELLA OR Muriella Food handling was touching her back pocket for pens with no gloves, writing on the bag putting the pen back into her back buttock pocket and touching food. The experience with this cook/EMPLOYEE Mirellw )was not good. I requested for the lemon pepper dry rub she continue to place dry rub seasoning, it into the liquid lemon pepper and shake the dry rub into it when I asked her to please give me a dry rub side only, she then had a distasteful rolling of the eyes attitude, telling me "" I "I already put one in the bag" !there was no dry rub powdered seasoning, of lemon pepper in the bag. We ordered a 15 piece bone in. " ALL FLATS"That is not what we received I asked Kayla for MARIA, the assistant manager KAYLA stated " she just left for the day. She is not here." As I waited the 18 minutes, I witnessed the four employees taking their meal and taking a break. I observed that STEPHANIE was consistent on greeting, smiling and accommodating customers. I told her "" she ) Stephanie) needs to teach all her fellow employees greeting with a smile 101."! We are regulars we are in your restaurant 2 - to 3 times a week (714) 873' (714) 310-3334 read more

The food was delicious! It was a busy Friday, but the wings came out quick, and the cashier Jared was super welcoming, friendly and helpful when it came to picking flavors. 10/10 customer service. read more

So, I ordered 30 wings in 3 sauces... I also chose the extra crispy and shame on me for not checking the package before I left, for I ordered and was told a 15 min window for pick up... I got there 4 min before the end of the window and still waited for over 15 min. It seems their phone orders take priority even when someone is standing there they answer the phone and take orders whilst I am standing in front of them. I have called businesses where they answer and put me on hold to most likely take care of the customer standing in front of them Now on to the wings.... WAAAAY. OVERCOOKED. Got them home and had to douse them in dressing to make the pallatable. Do NOT order"crispy"... That apparently means cooked the crap out of them. So I basically wasted $45 on these OVERPRICED wings which a surprise for husband for a pregame on his birthday. ‍ read more

Once again over one hour wait for a small combo here. Absolute insanity. They should shutter this dumb place.

The place has gone down over the year. The food used to be better quality I ordered wings last week and they were not fresh and the fries were soggy read more

Let's start off with the fact my order was super simple and straight to the point. once Makayla took my order she proceeded to stand there in silence and was struggling, than proceeded to input the completely wrong order, than ask me 3x if it was for here or to go. my answer each time: For here. what'd i receive? my order to go. while my entire party also ordered for here they got theirs correct. not to mention she spelt my name so wrong it was a first ive ever seen that bad. also hawaii flavor is trash. read more

My orders was never delivered - I will never order from here again- driver said he could not find the apt. There isn't one as it was to be delivered to a church. Sad. read more

I come here often and it's good but this time they didn't put plastic wrap on my wings, so they leaked through the bag and stained my car, thanks read more

Wingstop - Chicken Wings Near Me - Cypress, California

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LOOK AT THE PICTURE, wings were completely raw and ice cold! Unbelievable, I took a bite and spit them back out.. I would have drove back to have them replaced if we didn't live so far. Stopped to get them on the way home, and we will not be back.. Whoever is the manager of this location really needs to reevaluate how their employees cook the food here or at least the general process within this location. Someone can get seriously sick from eating raw and uncooked meats.. If you're going to go to Wingstop do not pick this location unless you want to get salmonella or E Coli.. Seriously disappointed, because I'm normally a huge Wingstop fan.. :( Steer clear people, head for open waters! read more

Wingstop - COMPLETELY RAW, LOOK AT THIS! - Chicken Wings Near Me - Cypress, California

If you like greasy food and soggy fries then you'll love this place. My 1st time here and won't go back

I was craving wings, and I found this spot as Wingstop tends to be of faster service than BWW. Well, this was not the case today. I waited over 30 minutes for my order while people that ordered after me received their orders. The cashiers were quickly dispatching the customers, but the backend staff were struggling keeping up with the orders. The food was good -- bone-in chicken wings with plenty of sauce on 'em, well-done fries, and tasty pieces of corn. Provecho! read more

Love wing stop been coming for years but yesterday after going makes me not wanna go . The lemon pepper is my favorite and yesterday there were covered in oil and was mainly the taste and at bottom of the plate was a pool of oil . Not even seasoned well . The Spicy Korean was bad too tasted more like straight up soy sauce then it usual flavor . Fries were horrible some weren't even cooked all the way . read more

This is my favourite food with Korean BBQ flavor and lemon pepper . I rather give 4 star but soda machine was out of order. read more

Wingstop - Chicken Wings Near Me - Cypress, California

My family always orders the 75 wing FAMILY PACK from this location. They have overall been pretty good about having all wings accounted for. Trust me, I count. Sometimes we have even gotten more. LEMON PEPPER is our all-time favorite! ORIGINAL HOT is always a good choice. The GARLIC PARMESAN is awesome too. I find Wing Stop's BLUE CHEESE to be the best one out there. Wish it was available everywhere. If you like your wings more crunchy, order them EXTRA CRISPY. But be mindful that some wings may become too crispy, especially the skinny ones. Love the CAJUN CORN and FRIES. Ask for extra seasoning. You won't regret it (unless you are watching your salt intake). If you call ahead, they are pretty good about getting your order ready in 15 minutes. Sometimes parking closer to the restaurant can be tough, but there is usually space towards Chase bank. read more

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I come quite frequently but today was specially a really good day. The food delicious as always. Usually wait around 10 to 15 mins for my food which is understandable because they are always busy. But today was quite fast and good. Our host Jeffrey was so nice and welcoming, great service and environment. Just such a nice experience and service today. read more

The whole crew was super accommodating for Super Bowl Sunday. I am so grateful for how hard everyone was working on this American holiday. The line was through the door and everyone was working so hard. Customer service was astounding!! read more

Wingstop - Take out orders were piling up!! - Chicken Wings Near Me - Cypress, California

Yelp challenge 2016 One of the few late night muncharies in the area. One of the most unhealthiness too. The mister works late sometimes and nothing is ever open past 10:00pm in our little corner of Valley View and Ball in Cypress. Wing Stop is open till midnight. Service was friendly. Cashier was all smiles and willing to offer sugestions. This place is a carbon copy of any Wing Stop. Exact same menu consisting primarily of wings and fries. They have that cool Coke machine with the zillion combinations of drinks and some beer on tap. The food is just okay. Our fries were bathed in salt. Way to much shaking of the salt in the kitchen. I used a napkin to wipe some off. Our wings were a little overcooked. Gonna set you back about $10 a person. Monday and Tuesday specials on boneless wings, .60 with a 5 order minimum. Just okay in my book. read more

Wingstop - Chicken Wings Near Me - Cypress, California

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To the cashier today, next time don't make smart comments. I asked for new fries because if I ate the ones I ordered ahead of time, I would've ended up with a stroke. To the manager on duty, I saw your side eye. Just inappropriate, I'm sorry if it comes out of your paycheck. When I walked in, I saw at least 5 employees at the front and not one single one of them greeted me, including the manager on duty, I just awkwardly waited there, I finally said "HI!". Also cold wings. For the price, not worth it! read more

July 13, 2018 Minus 1 star a ZERO star. Ordered 5 parmesan and 5 lemon pepper wings. Neither had any flavor and were so gross with grease spilling out. I took a bite of each flavor only to be gross out. The wings we get from the other locations the one on Carson and Cherry has the best.....have grest flavor and crunch. Wtf was up, I may return these wings tomorrow for a refund. This was bad for the brand but we will still buy WS just never at this location. read more

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Always a good spot. I've been to different Wingstops and it's always fast and friendly service. Food is served as expected, yummy. Suggest ordering for pickup, to avoid waiting. read more

Just ordered for a third time during this pandemic. This is the second time I did not receive my drinks. The Doordash driver went and picked up a Soda for is. Props to Jeffrey for doing that. Well after opening up the bag and getting everyone's order. NO FRIES.... !!! What the hell..... Really. The order that was placed online was correct and they were glad to charge me for my upgrades on my order. BUT FAILED upon completing it correctly. I guess I will just have to pick up the order myself or find another location to go to and try their delivery. But I am even hesitant about doing that also. The website doesn't make it easy to make a complaint or a positive feedback. Just beware that if your ordering drinks that there is a really good chance you will not be receiving them. So save the money on drinks and just have something from your house. read more

I always come here because I have a unhealthy relationship with good wings haha! Never have been disappointed and always get great service. Today we went in and the corporate trainer Deven was there. He was SUPER nice and professional and is a great example of what good customer service is. Coming back for sure! read more

Ordered meal for 2 and only got 10 wings And I repeated my order and I'm still missing 5 wings would really appreciate it if they payed more attention. read more

Absolutely horrible customer service. I walked in stood in line there was two cashiers one was taking orders the second was struggling with her register. So I patiently waited while the gentlemen in front of me took his order. Meanwhile a lady and her son walk in, and stand at the counter like I'm not waiting in line. Then the second cashier girl started to ask if she can take their order!! I walk up and try and tell her I have been waiting to give my order but she answered a phone call. So I said forget it this is ridiculous and I left. Absolutely ridiculous pay attention cashiers! You have one job it's not that incredibly difficult!! read more

I'm so happy that I only live a few minutes away from this location because they are the best! I usually never have an issue with my order but when I do (they're only human), the staff is more than accommodating in making things right. They are busy every time I order (dinner time), but they always seem to be positive and hard working through the night. Thanks, Cypress Wingstop! read more

Terrible. They forgot my wings one time. Today we Ordered online and came to the store to pick up was told their system was down so the order didn't go through but somehow our payment did. Told them our order again and was told the wait would be 18-20 minutes. 30 minutes later all the customers that were here before and after us got their wings and still no wings for us. While typing this and waiting for our wings another online order just got theirs before ours. Never come here. Just drive another 10 minutes to another Wingstop. read more

This place is messed up. For the first time, I went to this order and ordered 3 meals for my family dinner. When I got home after driving 2 miles, I found only 1 chicken sandwich and a salad. I had to come back to the store and correct my order. So frustrated. I will never go to this store again. read more

I'm an occasional yelper. I really only post when I have a bad experience if I can help out in some type of way. My advise for this place is find something to do on your down time. I walked in and right away I saw a girl staring into space behind the counter and to the left of her a co worker was sitting on the actual counter where they serve food at. Just found it unprofessional Food was great tho read more

Horrible Customer Service!!!! LIZ the manager REFUSED to honor a coupon from our local High school! The coupon states 5 free wings with any purchase. They WOULD NOT HONOR because they stated that the coupon is wrong. She claims it should print 'boneless wings' not just 'wings'. She also stated she can't help me because she has other customers. She neglected to consider me as one of her customers. She needs to be trained in customer service and relations. She just lost a customer for not honoring 5 free bone in wings out of 40 wings. Ridiculous!!! read more

Wingstop - The coupon Wingstop would not honor. Nothing here states boneless only. - Chicken Wings Near Me - Cypress, California