My experience with this office has been short lived and I've struggled with every interaction with their staff. I saw Dr. Wine a month ago after my insurance assigned him as my PCM. It took a week to be seen for the excruciating breast pain I've been experiencing, but I figured it may be worth the wait because his speciality is internal medicine. During my first appointment he asked me a million questions, and then pretty much said "see you in six weeks". My jaw dropped- "But what about the pain I'm in???" I asked. He said, "Oh, well, you'll need to see an ObGyn for that. And we can't address that today anyway, your exam isn't for another six weeks." He said they would refer me to an OBGyn, and I left this office dumbfounded. I have NO idea how a doctor could seem so careless about a patient in pain, but hoped whoever he referred me to could help. Fast forward more than a week, and I still hadn't heard back from them. So I call the office and find out they never referred me because they "didn't know if my insurance requires a preauthorization or not".... what?! So then call them!! I begged the front desk to get the doctor to put a referral in for me, only to find out that he was on vacation. Thank goodness I eventually made it to some person in their office with a speck of empathy in their body, and they managed to put in an "emergency referral" to an OBGyn- or so I thought, albeit was 50 MILES from my house. Due to ridiculous issues with my insurance understanding *why* I needed to see an OBGyn, they sent me to a breast health specialist instead of an Ob, who quickly determined they could do nothing. Another day wasted- and I still didn't have the referral I needed. I just called this office again, and received totally unprofessional attitudes from every person I spoke to on the phone, most notably Ann. ****Who told me the only reason I haven't seen an OBGyn yet is because I don't "feel like driving" down to the one she already referred me to- she clearly was not understanding that she never even successfully referred me to an OBGyn like I had requested.**** My level of frustration right now with this whole situation is extreme, and even after all of this- I'm still in EXCRUCIATING PAIN- and Ann has the nerve to tell me, "well, your new referral will be processed by Monday, I'm sure." Monday?? Really??? I've had it with this office and their lack of compassion. They can't keep referrals or reasons for referrals straight, and they most certainly don't consider your well being or pain level when they're going through their daily stacks of patient requests. All they care about it doing their job and nothing else. If you want to see a doctor who actually cares about you, and who wants to get you out of pain, do not come here. I'm changing my PCM first thing Monday morning, and will most likely end up at the ER this weekend. read more