Poor customer service every time. Poorly managed. Lots of workers but just standing around not…read morebeing helpful.

Easily the worst big box store that you can shop. It seems to come down to a bad management team…read more The individual workers are polite and helpful. Management frequently does not have departments staffed (paint , Outdoor/Garden). It is common to find a mess in the store - empty boxes and junk that are blocking the isle. Recently had a return issue and the Asst Mgr was more interested in asserting her authority than helping their customer.

Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

What a great local hardware store. They carry the hard to find items unlike the big box stores…read more Found a new local product no others carry, The "Novus Start Super Capacitor Battery Jumper". What a great product, No internal lithium battery to explode or die. Totally Safe to store in vehicle and always ready to use. Love this new Emergency jumper. Thank you Grieve Hardware for carrying unique items.

We have been shopping for a new range. We have run into depth issues in regards to our dishwasher…read moredoor hitting any new oven we put in. Ordered one and had it delivered from Home Depot; didn't fit right . We got a full refund. Ordered one from menards, it also didn't fit correctly due to the dishwasher and they brought the wrong cord for the new oven anyway. I had them take it back and was told I needed to go into the store to get my refund. I went into the store and got the run around and was told I had to contact Menards.com, so I did. Below was an email I received from Menards.com telling me the store should've handled this. I did finally get my refund, but it was minus $162. I will never shop at Menards again. Lowe's and Home Depot have way better customer service and actually give you ALL of your money back on a return.

I love this store. Great selection of building supplies, plumbing, lighting, landscaping and tools…read more My first and usually only stop when I need something.

Bad experience with delivery. Took a month to get initial delivery scheduled but they scheduled the…read morewrong truck,taking an extra week .. Then the delivery person for the freight truck delivered to a terrible spot that blocked the walkway and refused to move it..just wouldn't bother with anything needs special delivery again.

I ordered carpet beginning of October. I was scheduled for installation November 11th. The…read moreinstaller informed me the carpet was defective and they needed to order more carpet. I guess they don't inspect carpet before they put it on the truck? We moved all the furniture, and were sleeping on the floor, didn't want to move it all again twice. I spoke with Adam the manager and he told me he would look into giving me a discount after the carpet was installed. The installers called and told me they couldn't get back to me until November 29th. I didn't want to sleep on the floor for another 11 days. We had been sleeping on the floor over a week at this point. I wanted to return the carpet, as I have family coming for the holiday and Adam told me he would have to charge a restocking fee? I told him I was unhappy and I wanted some kind of discount. He said he make a few calls and get back to me, then the installers called and could install the next day. Which is great but I've been sleeping on the floor for over a week. They came the next day and got it installed. Adam never got back to me. I'm disappointed in his attitude and in his inability to communicate. I Won't be purchasing anything from that store again. To Home Depot: the link you posted does not work

Very simple to navigate thru the app on yer phone- this store- could spend hours daydreaming about…read morepurchasing $20,000 worth of tools-

Hello my name is Jeremy, I was at the Washington Court house store and a supervisor I think by the…read morename Kayla , went out of her way to help to friends of mine , she didn't have to she stoped right then and did one of the most decent things any one can do, I could have not said nothing, but it about made tear up , so Kayla your awesome and I hope u go far with this company, need more people like u in this world

So worried about what other people think their refusing employees due to rumors. Be careful going…read morehere, who knows what they will tell the next person about you. They would rather be friends than a business.

From the owner: BDK is a local family owned business. We stock over 15,000 items from hardware, lumber, lawn and…read moregarden to anything you may need for your pet or farm.

Customer service is defined by soliciting credit card applications and app membership...Not in the…read morebest interest of consumers, or Lowe's team members...only corporate Lowe's. Team members at this location have a "not my job attitude". Don't expect to be cared for or supported in your shopping experience. This review is written by a seasonal employee just wanting to do a good job, however the culture behind the scenes is one of dysfunction and discord. If i could give no stars I would...Lowe's store #829 is a blackhole, no stars exist

This store has terrible customer service. I bought 16 gallons of paint last September during their…read morebuy one, get a rebate on one sale. The store rang all the paint up on the same bill and I received a rebate only for about half of what should have been credited. The rebate department told me that the items should have been rung separately instead of together which is consistent with what the rebate paperwork states. I was directed to the store to make my situation right. The first manager I spoke to insinuated that I was incorrect and told me that I would be called by the store manager the next day. I was not. Two days later I returned to the store and through customer service, was directed to speak to the store manager. I waited 45 minutes and left-clearly, he didn't have the good graces to answer me in person. I have been a long-time Lowe's customer. I do not like Home Depot and have spent well in excess of $100k at Lowe's in the last 25 years having rehabbed 2 historical homes in Dayton. I just purchased a 1859 farmhouse about 3 miles from this store and have planned for about $45,000 worth of materials for improvements. This store will receive none of it. On a positive note, I had 2 great experiences with Emily in customer service. She's a gem and I hope she leaves quickly because good people tend to get swept up and frustrated with toxicity when management is poor.

I decided to come to Town and Country to browse. They have a great selection of Clothing, shoes and…read morehardware. The store is located off of 62. The staff is always very friendly and the store is always very nicely stocked. The prices are very reasonable. I highly recommend this store.

If you need or want Levi jeans best place to go they got them all, hunting supplies guns & ammo…read morebest place they got it all, great store.

Clarks Hardware & Garden center is great to work with when you need materials in Batavia. My…read morecompany National Site Materials relies on them when we need dirt and gravel in their area. We highly recommend them