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Alarmax Distributors

4.5 (2 reviews)

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57
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7 years ago

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5 years ago

Great company nice people. When you're looking for equipment they got it for a good price.

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Micro Center - My 13th reason

Micro Center

(139 reviews)

$$

The sales people are pushy. They want you to buy from them. That's why they label your purchases…read morewith an ID that relates the sale back to them. There was ONE person that worked with from 2002 until he left, probably 2018 ish. Great guy. Would listen, then show options, not push for XYZ and unload with the "benefits" of purchases that are fully first world luxury items. The past few years - back to people who will tell you that whatever is in your hand is perfect for you if they think that is what your socioeconomic status can afford. Outside of that, their prices are reasonable, not competitive. The checkout line takes forever, even if there are only one or two people in front as they don't monitor the length of the line and then get sales people to the register with any kind of expediency. It's a fun trip to see a vast accumulation of tech. But it's not so fun when I expect to see someone with a cattle prod come around the corner, looking a bit like someone from Falling Down, expecting me to let them sticker my box to receive sale credit even though they didn't help me select it. And, yes, I agree with the other posts: their service department is...atrocious. If they do know what they're doing, perhaps it's management (fiscal pressures) that don't let them do their jobs, fully. If you go to them expecting any sort of accurate diagnosis with your hardware problem, not to mention fixing it: it's probably better to figure it out yourself if you have that aptitude. If you have a warranty - easy peasy. They give you a gift card and you go to town and get whatever it is you need when your thing breaks. And, of course, warranty sales are VERY important to the sales people. You'll hear about it several times from several people with any purchase from 50 bucks and up.

If you're looking to build a PC, ask for Andrew Strzok! He's knowledgeable about deals, components,…read moreand up-to-date equipment. He was not pushy at all and gave pretty good suggestions that were even cheaper and better than what we were initially going to get.

Gamestop - Used game from the store that refuses to exchange said game even thoughit is defective.

Gamestop

(6 reviews)

$$

Was given a game as a late christmas gift, the game card did not work. I took it to the store to…read moretrade it for another game because the cartridge is defective. I was told they would give me 50 cents because the pgysical game is defective be a gut with more toes than teeth. I wont ever buy from them again zero stars.

I drove 25 minutes to this store to pick up one item that was told to me over the phone that they…read morehad one in stock. When I arrived, as soon as I walked in the door about 5:00, the guy at the register said he had to close the store. He had a family emergency. I told him that I only wanted one thing. He said he would call his manager to see if he could reopen the store. He told me it would be about half an hour. I had to find something else to do to pass the time. When I went back to the store,, it was a different guy. I explained what I needed. He said, Well, what's it look like? I said I don't know I'm picking it up for someone else. So I had to look it up to show him what it looked like. He asked if I wanted one or two? I was told over the phone they only had one. He said, Well apparently w have two! I told him I went to Middletown and they didn't have one. Before I could say anything else, he threw his hands up in the air and asked why they sent me there? We're a Retro store. We get all the newer stuff I had no idea what he meant by Reteo. He didn't let me finish saying that I had called around to different stores before the Fairfield store referred me to Mason. All the other stores were friendly and helpful. This store has terrible customer service. I got what I went after, but I would not refer anyone to this store and probably won't return.

Alarmax Distributors - wholesalers - Updated May 2026

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