Nothing but the best from Alamo, from the initial visit to my home through installation can't say…read moreenough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..

I've bought several sets of speakers, a couple of receivers, and a CD player over a couple of…read moredecades. Recently, a set of speakers needed warranty repair. They stand behind their stuff, and can fix a fair number of items in house ("in-house" is in Blue Ash, but it is local). Speakers repaired and back in my home system, sounding great.

We continue to return because they offer GREAT SERVICE AND CUSTOMER SERVICE and reliability…read more 20 years of experience with Lee & Jack This is real service ( not being ignored by Hagedorn or Roecker & Boerger, crap service from Lowes, Home Depot) Lee & Jack ARE SERVICE PEOPLE I recommend every time

This was my go-to for appliance purchases for years, however, we recently purchased an LG…read morewasher/dryer. The dryer needed to be set up to side vent, so I paid extra for them to do it. Well, they broke the side venting kit and left my dryer venting to the inside of the dryer itself! A huge fire hazard. As I was trying to connect it back myself I noticed quite a bit of lint, so I pulled the pipes out just to find that my new LG washer/dryer was a used model. Update: Lee & Jack's eventually agreed to replace the unit.

I was in need of a replacement battery for a cordless phone. RadioShack had a wide variety to pick…read morefrom and Tyler was a great help in finding exactly what I needed.

If you're looking to build a PC, ask for Andrew Strzok! He's knowledgeable about deals, components,…read moreand up-to-date equipment. He was not pushy at all and gave pretty good suggestions that were even cheaper and better than what we were initially going to get.

Awesome customer service provided by the following gentleman: Garret Emmel, Carl Hise and Michael…read moreLegg! They were extremely helpful and KNOWLEDGEABLE!! Thank you again.. I REALLY APPRECIATED ALL OF YOUR HELP!!

This Target store is decent…read more It's clean, well organized (as most Targets are) and well stocked. I was in here a few days ago. I needed to make a quick return and grab a few items. Of course I ended up with more than I went in for. Every employee we encountered was friendly and helpful.

Love this target store. It has a large a well-maintained parking lot so parking is a breeze. I went…read morelooking for a swimsuit and was pleasantly surprised to find many to choose from. While in the store, I was able to pick up presents for my grand children as well as swing by the grocery section to get a few essentials for dinner that evening. The store is easy to navigate and checking out is quick and efficient

I mostly use this location for their "pick up in store" option, which is one of my favorite ways to…read moreshop anywhere right now. You order and pay online, and then they email you to say the item is ready for pickup. You walk in, head over to the customer service counter, pick up your item, and walk out. Super duper simple. Their customer service team has always been friendly and the store never seems crowded or messy and I love that. So, yesterday I had an issue with an item that I ordered online for shipment. I ordered an "open box" item that did not arrive as described and was missing items. After spending a frustrating 20 minutes on the phone with their "customer service" representative who did not know anything about Open Box or the different levels of conditions, I decided to head over to the store itself to try my luck. What a great experience! The second I started to explain that I ordered an item at their best condition level and they sent one two levels lower, two associates were horrified and immediately took action to resolve the issue. I was in and out of the store in ten minutes and completely satisfied. Once again, Best Buy's in store customer service saved the day!

So the follow up from BestBuy…read more....... They will provide no support of any kind as the item was beyond their 14 day return period! Understand what this means....... We purchased this item as a gift and was immediately wrapped as such. It wasn't opened by the recipient until beyond 14 days meaning BestBuy will not support in anyway. Please learn from our misfortune and buy elsewhere! Your hard earned dollars deserve better after sale support. Considering Crutchfield would be one suggestion.

I'll finish this review when the work is completed, but I have enough to start…read more My 7 month old Pioneer home theater receiver stopped functioning one day. I engaged Pioneer customer service and they agreed that it is a warranty repair. The only location for this work to be done is Blue Chip Electronics. Blue Chip has hours that would make a banker blush & customers hate. Close at 5:30 everyday except for Thursday and no weekend hours, even for drop off/pickup. Blue Chip is located in Anderson which is incredibly inconvenient for 90% of Cincinnati's population. The building smells like 38 cigarettes are kept perpetually lit in the ventilation system. Exactly what I want in my delicate electronics: smoke and ashes. I was told they won't be able to "get it on the bench until 3-5 days." Car-X repairs my car in under 4 hours. Blue Chip can't LOOK at something for days. Their Better Business Bureau rating is an F. That probably speaks the loudest. After dropping off my receiver, I promptly went to H.H. Greg to purchase a new one. Who knows what Blue Chip will end up doing to mine old one... Update: One week later, I receive a call. Receiver is fixed. I go on the only day which they have hours that permit working adults to patron their shop: Thursday. The office still smells like a cigarettocalypse. It's been fixed requring the highly time consuming and labor intensive miracle of "reset microchip." Nice job guys. It took you 7 days to punch in a reboot code. I upped the star rating to 2. They fixed the thing in under a month. I guess that's something. If they aren't doing free warranty work for you, I'd avoid at all costs. Slow, smelly, inconvenient & a BBB rating that only Amway would be jealous of.

Called to get a tv diagnosed, set up for 8:00-9:00 am…read more Confirmed appt the next day and was on schedule. Awaited til 9:30 no show. Called numerous times and no answer and unable to leave a message. They called at 11:30 saying they didn't have my number to call saying they're running late. Hmm... They wanted to reschedule, said ok how about Saturday, uh.. I don't work weekends. Guess they think they're time is more valuable. We're done here. Don't waste your time

The store is well organized and clean. The staff greet you at the door and are happy to assist you…read moreas soon as you enter. The atmosphere is warm, friendly, clean, and professional. The selection was wide and there was a lot of options to choose from. I got a good discount and the value of my items went down as a member.

Title: Extremely Disappointed - Best Buy Botched My Amp Install and Cost Me Hundreds…read more I've been a loyal Best Buy customer for years, spending tens of thousands of dollars on gear and installs but after this experience, I'm done. I went in for what should've been a straightforward amplifier installation. Instead, I got a rushed, careless job from an installer named Josh, who wired the remote line to constant power leaving my amp on 24/7. This had killed my car battery the next morning sending me into an absolute rage. His initial solution was to unplug and re plug in fuses on the amp because it was run to constant power when the car was off it sent my amp into protect mode enough times that it killed it, and I had to throw it away. (When the car is off and the amp is receiving power constantly it will damage the amp, and this was all due to incorrect wiring ALL AMPS SHOULD BE WIRED TO ACCESSORY PORT IN FUSE BOX VIA REMOTE CABLE!!!) When I questioned it, he brushed me off, saying "that's just how it is," even though I knew it wasn't right. He then told me he had another customer to help. Sorry, but I paid for this service I shouldn't be penalized because your staff is overbooked or undertrained. To fix the mess, I was sent 45 minutes away (each way!) to the Florence, KY location. There, I worked with Drake, who was professional and courteous. He corrected the wiring issue, but due to time constraints, we couldn't finish everything. I ended up having to complete part of the job myself something that should've taken them just a few minutes. To make matters worse, Best Buy refused to honor the original work because they claimed my amp was "damaged" and a "fire hazard" due to a screw not tightening properly. Funny, because everything was working fine before I brought it in. The end result? I had to buy a new amp ($430), new speaker ports ($20), and pay $160 for installation. No compensation. No accountability. And after all that? I still had to manually tune the amp myself with a friend because they left it on basic settings. The only bright spot was Drake, who genuinely tried to help and stayed late to do so. But this entire ordeal has made it clear: either Best Buy's installers are under unrealistic time pressure, or they're not properly trained. Either way, it's the customer who pays literally. I will never return to Best Buy for installation services again. They dropped the ball, and they clearly don't care.