Horribly rude from the very beginning!! Made the process of getting my son's screen on his iPhone…read morereplaced awful! We walked out because it was so stressful and drove to the store in Kenwood. The Kenwood store fixed the phone with no issues and was so kind and knowledgeable throughout the process! DO NOT GO TO THIS STORE!!

Extremely rude. I called for a quick estimate and explained the situation with my phone. Instead of…read moreanswering my question or trying to help, the associate laughed at me and said, "You shouldn't have done that." I was completely baffled. I called for an estimate, not to be laughed at or lectured. It was unprofessional and a complete waste of my time. Based on this experience alone, I won't be doing business here.

Kevin is an absolutely amazing genius in this lineup of work everyone should go and see him for…read moreyour electronic repair concerns

My wife's phone was severely infected with a ton of malware and virus'. To the point Spectrum was…read moretelling her that she had to buy a new phone and she would lose everything. Kevin worked his magic and spent an hour cleaning it up. Saved us a ton of money!!

Evo Repair in West Chester, Ohio, fixed the problem I was having with my laptop. They were quick -…read moreI had it back the next day - and the price was very reasonable. I returned to them with a problem I was having with my PC. They found out what the problem was on the spot, and didn't charge me at all. They are very good and fair and fast. I will take all my tech problems to them in the future.

Customer service was excellent. Staff were very friendly and polite. The problems with my computer…read morewere very intermittent and finicky, but they thoroughly tested it and didn't try to gaslight me like MicroCenter did when they looked at it. The repair took longer than originally quoted, but they communicated with me the entire time and I never had to wonder what they were doing. I would go back if I ever needed repairs again.

Called, got a decent price on getting phone charger port repaired. Was done quickly, working like…read morea champ again. Thanks fellas GDashFresh

Great cell phone/ laptop/ PC repair store! Uses oem and genuine parts to fix any of your…read moreelectronics. Good quality here!

Service is amazing. The cookies were delicious. I love them when they're warm. It's like a memory…read morestraight out of the oven.

I'll update for your effort to fix the problem Since I took…read moreit elsewhere for lack of communication I didn't bother to keep trying & didn't find the owners comments tool i got a new phone and was transferring data

Paid $200 for a new phone screen only for it to go out within 3 weeks. The rude manager said it…read morewas broke (on the inside) yet the phone was not dropped nor was there any crack on the screen or damage on the phone. The box of the new screen says lifetime warranty but according to them it's not under warranty and they would not replace unless we paid another $200. DO NOT GET YOU PHONE FIXED HERE!!!! Unless you want to waste $200

I went here to get my phone fixed and at first everything went great. A few weeks after getting my…read morephone back it randomly stopped working. I went back to them and they wouldn't do anything about it despite the life time warranty. They said I smelled bad.

I just used iRevive and had the best experience imaginable. He picked up my phone at my house only…read more20 minutes after my call. He took the phone back to his shop, fixed the broken screen and returned the phone back to my house. Within less than two hours, everything was fixed and is working great again. I can highly recommend IRevive if you have a broken screen in the Mason or Cincinnati area.

From the owner: We are the cheapest iPhone screen repair service in the market! We come to you with our portable…read morerepair station and make the process quick, easy, and affordable! We only use the highest quality parts in our repairs.

Great work. Price and screens are excellent. Ahmed was great to work with. Very clear and…read moreresponsive communication.

From the owner: Quality replacement screens that will outlast our competitors. Striving to offer you the best…read morecustomer experience and personalized service to keep you connected to everyone you love. From affordable phones to oem quality parts we will have all your devices ready to use when you are!

Not too long ago there was talk of the NEW cable company coming to town. SPECTRUM. The revamp and…read morerebranding of Time Warner but with new internet speeds, new mobile service and a more strict non-negotiable pricing policy. At the time I wasn't a customer do it didn't mean much. Well, I moved recently and was in need of internet service. Unlike the other ISP's in the area the 200+ mb speeds that were advertised were actually available at my address. I did start my experience online by ordering the equipment I needed and picking up on the store. Walking in, I was greeted by still directed to sign in on a tablet. My name was added to a list on the screens displayed through the store and I took some time to checkout the new gadgets. Streaming decides, new cellphone (because they sell cellphone service now), and tablets. The new location is outside of the mall now but still in the Tri County area. It's like walking into Apple or one of the major wireless carriers. Plenty of open space, tables with the new tech and even a lounge area with TV. An over all good experience, reason for only four stars. A bit understaffed in my opinion. Being #7 in line took almost seven minutes to receive service. If your going to attempt to up-sale each customer make sure it doesn't backup the line. Setting up cellphone service is never quick.

I went to the Spectrum store in Springdale (45246) on 9/1/26 to speak with them about adding mobile…read moreto my Spectrum internet account. I ordered iPhone 17 Pro, 512GB, Orange. It was to be shipped to me via FedEx on 9/3/26. Received a voicemail from Spectrum on 9/2 that said they mistakenly shipped the wrong phone and to call them. I called the number in the VM, and they said that iPhone 17 Pro 256GB in Blue was sent instead of what I ordered. They said to call back as soon as I received the package that day via FedEx, and that they would give me a QR code for a FedEx return label to ship it back and that the correct phone was being sent out and would be here by 5pm the next day (9/3). Received the package and it was indeed the incorrect phone (how did they know that ahead of time??) I called back, got the QR code to return it to them, and took that to FedEx and shipped it back. When the correct phone did not arrive the next day I called Spectrum and they had no record of the call. They said if I had received the incorrect phone I should have returned it to the store. They said I had been scammed and it happens all the time. They said that the scammers can change the caller ID to say that it was Spectrum who called, and that hackers can get info and see the orders. They were going to look into in and said I should call back in a week. I called back and they had closed the case as "resolved." I'm not sure why. They actually admitted hackers get in and this happens a lot! Now they say I am responsible for paying for the phone that I sent away. I thought about filing an insurance claim, because we added the Assurant phone protection to our plan, but I would have to pay a $399 deductible and receive a refurbished phone. I do not want a refurbished phone, and don't want to pay for 36 months on a refurbished phone, and pay an additional $399 for it.