Kevin is an absolutely amazing genius in this lineup of work everyone should go and see him for…read moreyour electronic repair concerns

My wife's phone was severely infected with a ton of malware and virus'. To the point Spectrum was…read moretelling her that she had to buy a new phone and she would lose everything. Kevin worked his magic and spent an hour cleaning it up. Saved us a ton of money!!

His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

What a experience... To start, the main reason I chose them for my services was because of there…read morereviews, I saw a few one star reviews but mainly 5 star reviews so I figured id have nothing to worry about, man was I wrong... I call them inquiring about a cleaning for a PS5, its the latest model with the disc drive. Little background on the system, I bought it off of Facebook Marketplace, I tested it, everything was good to go. The main issue was that it was plagued with roaches and dust, I of course told them this beforehand, they said it wasn't a problem. So, I take it in to be cleaned, we get a ticket logged for me, and I was told he'd test it first to make sure everything worked before he could even start to clean it. Everything was good to go, about 4 hours later I get a text message saying its ready. I go to pick it up, I pay the ticket, it was $90+ after taxes, unfortunately I had my Son with me and he was running around the store, cuasing a fuss, so my initial thought was, he said he cleaned it, so he cleaned it, and we left, I should've looked at it right then and there... Once I got home and actually looked it at it properly, I noticed a few things with one of them being major... So the first issue was that, I payed them to clean it, and they barley did that... They didn't clean the console properly, or the outside plates. If you look at the pictures I attached, you can clearly see dust and dirt every where on it like they just blew out the fan and grill... I cleaned one plate with rubbing alcohol for two minutes and it came clean, so they clearly rushed and didn't care... Now heres the main issue... Whoever was responsible for cleaning it, didn't install the motherboard back in correctly, now the HDMI, Lan, and USB ports aren't fully flushed to the shell of the console... Because of it, my HDMI port is now significantly lose, you gotta force the Lan port in... Things that I would have to put more money in eventually to fix. I call them and immediately tell them about the issues, mainly the motherboard not being flush with the console. He tried to say that its "normal" and thats how they are but I told its not... I shouldn't be able to fit a penny between the Lan port and console shell. He tried to act like he didn't know what the words "flush" and "recessed" mean't, but I could clearly tell he did, so I even brung up a picture of a PS5s backside to show him the ports are supposed to be flush with the console, then I even let Google tell him that ports was to recessed, looked at the attached Gemini screenshot. Overall this was a horrible experience because they clearly didn't care about the console, hence from them not cleaning it properly so of course they wouldn't care in general. After I kept pointing out fact after fact, he pretty said f*ck me and told me to get out his store. I payed for a service that wasn't done properly and in the long run, they caused more harm essentially, I can't even play the PS5 until I get the motherboard re-seated properly.

I spilled a drink all over my BlackBerry (Bold 9700); liquid was all over the inside of the phone…read more After trying to dry off and restart the phone there were several issues: the phone would automatically shut down, several keys malfunctioned when used, and the power off button no longer worked. I contacted my cell phone carrier and other than a replacement phone my options were limited. I tried several businesses for possible repair of a cell phone and I was directed to Wireless Plus One. 'Mike', Wireless PlusOne, informed me that he works on ALL types of cell phones and 80% of the times can repair the phone -- even if it's been dropped in water. I left my phone at Wireless Plus One for a couple of hours and they gave me loaner to use during the repair time. When I picked up the phone, it was in perfect working order! I would highly recommend using Wireless Plus One for any cell phone trouble (even drops in a bubble bath).

I, too, had a liquid spill on my Blackberry and saw the previous review and decided to give them a…read morecall. I was taken aback by the professionalism on the phone. Wait, you aren't going to gouge me or quote some ridiculous price and force me to walk towards the door to start negotiations? I explained my predicament and the owner, Mike, on the phone said that he'd take a look. He quoted me a more than reasonable price and said that if he couldn't fix it, it would be no charge. So off I went to a strip mall off the Hopple St. Viaduct to his store. It was very convenient and easy to find. I kicked back at Camp Washington Chili while Mike worked on my phone. I returned and Mike had surprising got my phone to finally turn on and display a software error; something my phone hadn't come close to doing at any point during my fiasco. I waited and watched Mike handle other customers as they came into the store. Always friendly and knowledgeable, Mike has a lot of return customers and I see why. He goes out of his way to be helpful no matter how small the request. And yes, he was almost as happy as I was when my Blackberry came back to life. The man has mad Blackberry repair skills. So if you're looking for reputable cell phone repair or sales store, this is the place to go.

I have read all the reviews and it saddens me to see some of the negative reviews and outright…read morehatred displayed.   I am sorry some folks had a bad experience. I am not an Apple computer user, but use their iPad and iPhone exclusively. Last week I had a nasty trip and fall in my driveway, tripping and doing a full-face plant.  My neighbor was outside mowing his lawn and he immediately called an ambulance once he saw all the blood flowing from my face. I ended up being taken via ambulance to the hospital where after regaining consciousness I ended up with over 30 stiches in my face, nose, and a broken nose in several places. My iPhone was in my pocket at the time of my fall, and the screen was destroyed but the phone was still functional, although many of the items were unreadable.  Due to the severity of my injuries, I was given a head CT scan to check for a brain bleed and a chest x-ray, and as luck would have it, they also found a lump in my lung, which might prove to be cancerous (I have never smoked in my life). Having a functional phone was now a matter of life and death, as I had to make follow up appointments and needed to schedule a biopsy for my lung mass. This all happened last Wednesday the 14th. I considered simply buying a new phone (I have an older trusty iPhone model 6, which is perfect size wise for me and all the functionality I require), but instead opted to order a new screen and install it myself. I had previously installed a high-capacity battery with no problems after watching YouTube about 20 times and working carefully, step by step. Well as luck would have it, there was more damage to the interior of the phone (home button and audio cable) and due to my injury, I was having difficulty seeing clearly. Thus, I opted to try and find a local repair shop or just buy a new (used) phone, something I really did not want to do or could afford at this time. I came across Apple RX, and after reading some of the negative reviews was a bit apprehensive but felt worst case scenario, I would just get a new (used) phone if mine was not able to be repaired.  I went there this morning about 10:00 AM, and with my broken phone and various parts and screws, organized and separated into ziplocs, I asked if it could be made functional again.  The owner looked it over and within a few moments had my new screen installed, along with the replacement cables and a screen saver, all of which he did not charge me for.  The phone turned on and works perfectly.  The home button being generic does not recognize my fingerprint, but that is a minor inconvenience considering all that was done. Please read all the reviews and come to your own conclusions.  Following my repair, I was able to schedule the follow up appointments necessary for my well-being. Mobile phones have become a necessity in these times, and it is reassuring there is someplace I can trust for a fair and high-quality repair.  If I could, I would give six stars to help offset some of the negative reviews.  Thank you for all your help.  I sincerely appreciated it.

I was recently referred to Apple Rx by the ATT store at Waterstone Plaza. My Apple watch band…read moreneeded replacing. It had been on there for 4-5 years and was encrusted with sweat/sunscreen. The old band would not come off. This can be a problem with Apple watch bands. I took it to Apple RX in Landen OH. They were able to finally depress the lock button on back of watch. Then, they worked to get the old band slid off, cleaned off the band slots. This was done all while I was waiting. I am grateful for their excellent work and for the referall from ATT store. Thank you guys !

I had the best experience today with Jospeh! I have been to many other Verizon stores and can tell…read moreyou I won't be going to another location besides this one ever again! He was really knowledgeable and most of helpful! You can tell he appreciates his job I hope he goes far with the company!

We were in the area and my Mr. wanted to switch carriers. This was the closest Verizon nearby. I…read moredidn't want to go to either Kenwood or Oakley because I I knew we were going to wait a long time. So this came up on google so we decided to check the it out. We were greeted by Randy. From there, everything was quality service. He was patient and explained all the options/plans they had to offer. Since my Mr. was switching and was a new customer, he was eligible to get a free phone. He was able to get the IPhone 12 mini for free. We were even able to bundle up so we can save money monthly. So I started to think about how old my phone was and asked Randy tons of questions. He was able to get me $350.00 off IPhone 14 Pro. Both me and my Mr was able to transfer our data from our old phone to the new one with no problem. My Mr. had some hiccups along the way with AT&T, however at the end, we were able to come up with a solution. While Randy was helping us, there were some customers that came in and he started to get busy. He didn't loose his cool and was friendly to everyone. He took care of tasks one at a time. I was pretty impressed with how he handled everything . Eventually, he got help when Jason walked in. He too was also knowledgeable and gave good service. We were in there longer than expected but we left happy with new phones and still saved money monthly.

While on a trip out of town, these guys truly saved me…read more I needed a Mac power charger for about five minutes to get a file off my computer for work, and I wasn't anywhere near my own power charger or an Apple store. I found ProTechs and called them up, and Cleo offered a charger for me to use. Super friendly, seem to have everything you could possibly need for computer repair or accessories. Definitely check them out! 10+ out of 10 for customer service for sure...

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

The guy was fast and nice and the price was pretty decent but after replacing my screen my iPhone…read morekeeps shutting down and going blank. I've tried restoring the phone and running a software repair program. Nothing has worked so far. It shuts off and comes back on when it wants to. Never had an issue until I had the screen replaced.

I came in earlier today with a cracked Samsung S4 screen. I had already had the screen replaced…read moreonce before because a friend of mine cracked the phone. I had no idea that that was an issue so I didn't mention it when I dropped my phone off. Not only that, when I did drop my phone off, they didn't even ask for my name OR a number to reach me at. I found this to be REALLY sketchy. I told them my name anyway and they put a small sticker on my phone with my last name on it. They told me it'd cost $75, that was considerably cheaper than the first time I got the screen replaced so I gave them the benefit of the doubt. They told me to come back for my phone in an hour. I went shopping for an hour and half and came back. When I came back, they told me they couldn't fix the screen because it was already fixed before. Since it was apparently replaced with a screen that isn't authentic (which I was not aware of, it says "Samsung" on it....), they told me that it would cost $129 because they would need to replace the LCD screen as well. They guaranteed that they would crack the screen if they pulled the replaced screen off. I'm going to assume that replacing the LCD screen is some sort of liability... Which is funny since not getting any of my information sounds like that could have been a liability, could it not? I decided to look for more estimates because that is ridiculous. Especially since they didn't get a number to contact me on. My screen is also a lot looser than it was before I brought it in. I was considering not fixing the screen and just living with the crack but now it's mandatory that I get the screen replaced. I found another store that estimated me at the same price, if I can't find anything better (though I may be able to get it replaced for $89 at a location farther away, feel free to ask me about it), I will be taking my business there. I am visiting from Los Angeles and back home, they always ask for some contact information to let you know that they are done fixing your phone. The cell phone repair store I normally go to even checks in while he's repairing.

Quick and fixed my phone with a new screen. Would use their service again. Good value.read more