Stopped into Middletown and it was a wasted trip. Came here and left with a new phone ..top Samsung…read more21. Josh O was very patient and helpful. Its not close to my house but i will definitely make the drive here if i need help. Ask for Josh ..hes great. Very kind and didnt talk techie till i just felt old and stupid like Middletown people did.

Stopped in to upgrade multiple phones for our family, and Davon was a great help! He was patient…read moreand explained all of the details of the upgrade to ensure we got the best deal possible!

They charge me $300 a month for tv, internet and they only have two people working. Also all they…read moredo is stand around on their cell phones and waste my time. If there was another place to go I would. This business has very poor customer service.

Terrible internet and cable service.!! What junk. The cable system always has to reconnect and the…read morescreen goes blank. The Internet service will go down, too. The router's red light is on way too much. Rebooting is needed way too often and will not always resolve the problem. For every minute without service, they need to deduct one (1) dollar from your bill. This is piss poor service to have to pay for. It's 2026 and you'd think it was the 1970's. Spectrum does not care, they just want your m-o-n-e-y and that is all.

this place in tricounty helped me so much my phone was broke and I thought it was done I took it…read morehere and he fixed it in no time. now my phone work better then before. I recommend anyone that's having phone issues to check there first

Huge fan! I showed up right before closing time, and he still helped me out. Replaced my speaker in…read moreminutes, on my old brick of a phone.

If I could vote 0 stars I would. The Akron store on Manchester Rd has crooks running it. I went for…read morea new phone, I was told they had a promo for a free tablet and 25$ internet. What they did is hook up several lines, including on my old phone, never told me what they were doing, then when I get the bill and it was much higher than quoted, so I remove the lines not being used, now my bill is twice as high and now they're telling me it was all based on promos which I had no knowledge of and wouldn't have consented. Now they want $20 a month for this "free" tablet which they won't take back and internet is $50 a month. Long time customers treated absolutely poorly.

This used to be one of the few T-Mobile stores North of 275 and I would avoid this location like…read morethe plague because service was historically awful. This past weekend I stopped in to purchase a Oneplus 6t after striking out at other nearby locations. Sales associate, a young woman in her 20's, whose name I didn't get was extremely helpful, friendly and didn't pressure to buy extras. Transaction went smoothly and timely. Overall a refreshing experience.

Great work. Price and screens are excellent. Ahmed was great to work with. Very clear and…read moreresponsive communication.

From the owner: Quality replacement screens that will outlast our competitors. Striving to offer you the best…read morecustomer experience and personalized service to keep you connected to everyone you love. From affordable phones to oem quality parts we will have all your devices ready to use when you are!

1/16/2018 was the last review. Was told they had some upgrades coming my way 11-1-2018. It is now…read more8-5-2019 and still nothing. Download 291.77 KBPS Upload 465.48 KBPS. A half mile down the road they have 10 MPBS ( not great but at least usable). 16 year customer at this location who paid for 10 mbps for over 12 years and they cant help me out? I don't care if I am at the end of the line put me on the one a half mile away. Cincinnati Bell at one time set the bar for customer service. I get better service at a chickfila now .

Cincinnati Bell is by far the worst cable/Internet provider I've ever had. I've lived in…read morePittsburgh, Toledo, Chicago, and now Cincinnati. The speed that I paid for, registered far, far less than what I actually received. I switched to Spectrum, and their speeds are six times faster, with no interruption. Cincinnati Bell sucks, the only reason I gave them one star is because I couldn't post a reply with zero stars! Steer clear!