I wish there was a six out of five stars to leave. I called in to the sales team and they ended up…read morewalking me through troubleshooting for the issue and absolutely nailed the problem. And now I have to come to terms with the fact I will have to drive an extra 5 miles to buy electronics.

The sales people are pushy. They want you to buy from them. That's why they label your purchases…read morewith an ID that relates the sale back to them. There was ONE person that worked with from 2002 until he left, probably 2018 ish. Great guy. Would listen, then show options, not push for XYZ and unload with the "benefits" of purchases that are fully first world luxury items. The past few years - back to people who will tell you that whatever is in your hand is perfect for you if they think that is what your socioeconomic status can afford. Outside of that, their prices are reasonable, not competitive. The checkout line takes forever, even if there are only one or two people in front as they don't monitor the length of the line and then get sales people to the register with any kind of expediency. It's a fun trip to see a vast accumulation of tech. But it's not so fun when I expect to see someone with a cattle prod come around the corner, looking a bit like someone from Falling Down, expecting me to let them sticker my box to receive sale credit even though they didn't help me select it. And, yes, I agree with the other posts: their service department is...atrocious. If they do know what they're doing, perhaps it's management (fiscal pressures) that don't let them do their jobs, fully. If you go to them expecting any sort of accurate diagnosis with your hardware problem, not to mention fixing it: it's probably better to figure it out yourself if you have that aptitude. If you have a warranty - easy peasy. They give you a gift card and you go to town and get whatever it is you need when your thing breaks. And, of course, warranty sales are VERY important to the sales people. You'll hear about it several times from several people with any purchase from 50 bucks and up.

Nothing but the best from Alamo, from the initial visit to my home through installation can't say…read moreenough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..

I've bought several sets of speakers, a couple of receivers, and a CD player over a couple of…read moredecades. Recently, a set of speakers needed warranty repair. They stand behind their stuff, and can fix a fair number of items in house ("in-house" is in Blue Ash, but it is local). Speakers repaired and back in my home system, sounding great.

This is the worse location I've ever been to, when I walked into this store I quickly realized how…read moregood we have in back in Dallas Texas, and overall all of the DFW Targets. The only reason I'm not giving it a 1 star is because the employees were courteous and helpful so I'm giving it a 3, but as the layout, and merchandise options I give it a 1. Unless I came in a bad day (Wednesday night) and things were not stocked. So that could be but still the layout and shelving is dated and just didn't get that Target feel at all.

I typically do pick up orders here and have never had a problem. However, today I went into the…read morestore for a few things last minute. Workers were at work stocking, so there WERE people there. But upon check out the line was atrocious! There were 2 people at customer service & only 1 self checkout open total! ZERO cashier lanes open. ALL other self checkouts closed or not working, yet the line was backed up ALL THE WAY TO PET SUPPLIES!!!!! I had to wait there in line for 40 minutes! ABSOLUTELY RIDICULOUS.

BUYER BEWARE This…read moresite is a scam. They will ask you to pay via Zelle and ask you to send a screenshot of the transaction. They will not send you an invoice. They will not provide a tracking number. Their communication is poor (slow, redundant responses & poor grammar) and their phone number does not work. They will then claim payment has not been made and request that you contact your bank or send payment again. Finally, they will lock you out of your account (luckily I saved screenshots). The Zelle account will be from a "Sabrina Harmon" and the communication is managed by the alias "Jimmy Sebastian", who also happens to have reviewed his own business right here on Google. Note that most of the reviews are from individuals with Russian names. I am reporting this scam to a multitude of government & non-government agencies, companies and organizations. If you have already been defrauded, I suggest filing complaints with the Federal Trade Commission (FTC), your state's attorney general office, your local police department, Google, and the Better Business Bureau (BBB). BUYER BEWAERE

I think Custom Electronics does great work. Everything was as promised, reasonable, and friendly…read more They were careful about Covid, which was appreciated.

Brian did some significant planning to upgrade our home theater, add Sonos capability, and upgrade…read moresome speakers about a year ago. Most of what he sold is works very well but there are a number of significant issues / disappointments. The biggest disappointment, though, is that he ultimately quit replying to our requests to rectify the problems. No response to text messages, email, or voicemail. We eventually gave up until we got a request for feedback over the summer. We completed the feedback, hoping they'd finally stand behind their work, but never got a response to that, either. We reluctantly contacted a competitor this week and were told that they might not be able to fix what's been done. Mistakes happen, but not standing behind your work and your word is unforgivable.

I've been going to Mathew 25 ministries for the past 10 years and they continue to grow while…read morekeeping their mission the same. It is the best place to volunteer sporadically and they have a lot of open availability. This year I wanted to do something for my birthday, giving back to the community and I was able to organize an event for my friends to get together and do. It was amazing. We hung candy on Christmas trees for A-Kid-Again. And they were nice enough to throw in a tour of the grounds as well, which made it even more special.

Very happy with donation of food lost my job this will really help me thank you so much!!read more

I had the best experience today with Jospeh! I have been to many other Verizon stores and can tell…read moreyou I won't be going to another location besides this one ever again! He was really knowledgeable and most of helpful! You can tell he appreciates his job I hope he goes far with the company!

We were in the area and my Mr. wanted to switch carriers. This was the closest Verizon nearby. I…read moredidn't want to go to either Kenwood or Oakley because I I knew we were going to wait a long time. So this came up on google so we decided to check the it out. We were greeted by Randy. From there, everything was quality service. He was patient and explained all the options/plans they had to offer. Since my Mr. was switching and was a new customer, he was eligible to get a free phone. He was able to get the IPhone 12 mini for free. We were even able to bundle up so we can save money monthly. So I started to think about how old my phone was and asked Randy tons of questions. He was able to get me $350.00 off IPhone 14 Pro. Both me and my Mr was able to transfer our data from our old phone to the new one with no problem. My Mr. had some hiccups along the way with AT&T, however at the end, we were able to come up with a solution. While Randy was helping us, there were some customers that came in and he started to get busy. He didn't loose his cool and was friendly to everyone. He took care of tasks one at a time. I was pretty impressed with how he handled everything . Eventually, he got help when Jason walked in. He too was also knowledgeable and gave good service. We were in there longer than expected but we left happy with new phones and still saved money monthly.

I like the company's products, obviously, as I've bought their offering numerous times. I know…read morethere are other companies who make similarly high-end competing products. but today is a great example of why I stick with Escort. I purchased a $650 radar over 2 years ago and completely out of the warranty period. The customer service I received from Michael was fantastic. He was prompt, efficient, didn't waste my time doing meaningless diagnostics, and friendly. The unit sat baking in the sun, fell a few times off the windshield, and didn't spend it's life in the protective case they provide. I didn't abuse it, but it was treated as a tool, not a piece of gentle consumer electronics. Yet, Escort Inc is repairing the unit for their standard $99 fee, a unit that they shipped to me well over 2 years ago, and I'm certain costs them more than $99 landed to their offices in Ohio. That's incredibly customer service. To get that level of support from Apple or Verizon I have to pay a monthly subscription/insurance fee. There is no financial reason that Escort should repair my unit for $99, when they could easily convert me into a sale of a newer Escort 360c product. And yet they are fixing my device, advising me that it's still the latest/greatest technology and replacing the mount at no cost. In 3 weeks, I'll have a brand new radar detector.

Have owned a 360, and then upgraded to the 360c. I must say there radar outperforms ANY other radar…read moreby far! A great quality piece of equipment, worth the price tag by far! I have also had to use to their customer service for an issue with the mount (was almost a year old and worn/breaking) and they replaced it to me at no charge and shipped it expeditiously! I was blown away by that! The max 360c has saved me countless times! I honestly look forward to upgrading to the Redline 360c and taking advantage of the new features! Thanks for what you guys do!!