Went in today for two items with my toddler. Long line of customers with one person manning the…read moreregister and helping others so poor planning on their part. I went to grab one of the things I needed and found it was locked??? We are in Centerville so why is a simple screwdriver set locked? Which was extremely aggravating as I was short on time with a restless toddler. But I needed the tool so I waited in the cashier line since there was no one else around to ask for help. When I got to the front I asked him to unlock the item. He said that he would help me, but is going to ring the lady out who was behind me first....strike 1 as I had been already waiting for a while and now he wants to help others who were behind me. He didn't even ask me if that would be alright with me. He rings the lady out, which was a water jug exchange. She asks him to take the new jug to the car. He tells me to wait "four seconds"as he takes the water to her car. Strike 2 Why couldn't that lady wait until he helped me? Clearly as a black woman in a predominantly white neighborhood it was very evident my time was not as important or important at all as this white woman's. I wait then a considerable amount of time until FINALLY other employees show up out the blue. I ask one of them if they can help me and he apprehensively with raised eyebrows goes "Okkkkayy, what do you need". Strike 3 The micro racial aggression is palpable at this point. Like no mention of an apology of the very clear fact there is no one around, I need help, and no ask if I had been waiting a while. Which I have but the cashier thought helping other people was more of a priority than helping me. On top of that the second item I needed was simply a power screwdriver which they don't have in stock. What kind of hardware store doesn't have that... Overall a terrible experience. Not going back. And finding more avenues to post this review and give 1 star for one of the worst customer service experiences I have had in my life.

Prompt, courteous and accurate help. Friendly folks - like hardware stores should be!read more

I was gifted a table and chairs from 1970's and wanted to repair the chairs and add 4 more to…read morematch. Josh was able to help make sure we had a company that would wood match the old chairs and repair them while making new ones to go with it. It all turned out beautifully! I would recommend working with this crew anytime you need customized furniture work!

Dave at Woodcraft Furniture did a great job with a kitchen table, four chairs and bench with three…read moreleaves that will extend out to 96" the same length as the table when it is fully extended. He really did a great job helping us fine the right table and chairs for our remodeled kitchen. I highly recommend them for their personnel touch and great prices.

Friendly and knowledgeable folks. Very helpful in providing information about their products and…read moreservices.

This is a equipment store that sells sthil chainsaws John Deere equipment. My company started…read moreusing these people because the previous supplier would mess up parts orders up so we started coming here. The first order that I picked up a course double checked it and noticed there were several items missing from the order. after dumping the box to check each item they also noticed missing parts. Before I left they did correct it. The staff were very friendly the Store was neat and tidy overall presentation of the place was orderly and helpful.

I have been shopping at this store for the past ten years and was mostly satisfied until this…read moreafternoon. I arrived at the store at 5:45pm and I was trying to match a color. The employee arrived and told me they he was sorry to interrupt the party but he had to close the store. It was 6:02pm. I understand that you do not accept new customers past 6pm but those that are already inside should be handled differently, particularly when they are done and ready to purchase their paint. I would give a five stars on that employee rudeness though!

When you decide to paint the exterior of your house, Choosing the paint and the color is no easy…read moretask. I arrived at Sherwin-Williams this morning to look at The products that they offered to paint the exterior my home. The painter and I were greeted by an employee named Tony. He was very knowledgeable about the products that they offer and he made suggestions as to what would work best for the durability of the paint. After considerable deliberation with my painter we chose a paint that is guaranteed for 25 years. We then had to paint shaken, and bought paint supplies to complete the job. I was very happy with the price of the product. To pay the entire house on the exterior cost me about $360. Tony also suggested that I join their frequent buyer club and receive 10% off. Anybody would love that kind of bargain! Comparing this paint store with another paint store down the street that offers a very good product, I felt Sherwin-Williams to be a better deal. I love the customer service at this particular store offers. If you're going to touch up your exterior house paint, paint the entire house, or take on a special project I recommend you try out the Sherwin-Williams store on the corner of McKee and Capitol. Check it out! And when you do tell them Karen sent you .

DO NOT TRUST THIS STORE WITH YOUR PERSONAL INFO!!!!…read more Bought a firearm, they couldn't find paperwork. Now months later they are saying the firearm was never paid for and JEREMY (store manager) is threatening the AFT if I don't drop everything and run to their store to fix their screw up!! I've already contacted the local PD who said it's a civil issue on the stores side. Dude literally was SCREAMING over the phone. If y'all can't keep up with FEDERAL paperwork, how is that MY fault?? I hope your FFL is pulled!! Corporate has also been contacted!

i've have done many purchases at vance's for many years and have always had great service,…read moreselection at the very best prices. It's been 3 years since i retired and relocated to Florida. so last week i made my first purchase from vance's on-line store and i must tell you it was also a great experience. huge selection and a great promo on Tisas firearms. they were actually the best prices i've seen on-line anywhere! easy to process order and shipped to a ffl in florida in 3 days!!I definitely recommend for anyone to lookup vance's before buying from anyone else!! Well Done!

Went in after work to check out the boutique/supply side of the store to check out the supply…read moreoptions. Buzzed the bell since it was my first time visiting, and a store attendant who answered was extremely rude and impersonal-acted as if I interrupted much more important business and wouldn't even look my way. Very sad first impression.

We stopped in to visit and the woman who assisted us was very knowledgeable and friendly. They…read morehave beautiful items that you can purchase. They also repair pieces, accept custom orders and offer classes.

I love the idea of this place, but I hate how cluttered it is inside. Having to dig through bins…read moreand bins of stuff is just not something I enjoy doing. There has to be a better system for them to display stuff. It also smells like a used sports store, which isn't great. Prices are not that much of a deal and they do bring in new merch for full-price. Still worth a check depending on what you are looking for. The people working are always nice and helpful if you need it.

Always helpful. Nice military discount. Locally owned. Well staffed and well stocked.read more

They have been helpful and provide good pricing and service. We have purchased clothing,…read moreaccessories and electronics and have been happy with all of it!

Needed tires for my bike. The young gentleman at the counter was honest enough to admit he didn't…read moreknow enough to make a recommendation and said he would get the manager. I asked the manager for a recommendation and he said, "I can't do that. That's a ten hour conversation". Just came up here from Florida and can say this shop in Dayton is a far cry from the shop in Daytona. All he had to do was make a recommendation and I would have bought them.