This place is my go-to when I need assistance with home repair tasks. The employees are always…read morefriendly and helpful. Even though you can watch YouTube videos on home repair tasks and you can order stuff online, I appreciate the valuable services they provide and usually purchase supplies from them.

Left my rewards card on the counter when I left today. I'm not going back. They've gone from…read moremonitoring the # of customers inside the store and making sure the ones in line were socially distanced last summer to letting a couple stand behind me in line without masks, move up behind me as close as they could get, and fake cough at the back of my head when I just wanted carpet cleaner. The employees noticed. Back to Amazon for me or Grieve who actually enforces the signs on their front door. I'll travel that half mile further or wait a couple days from Amazon.

How much is it worth to have a great hardware store in the neighborhood?…read more There's almost always a geezer (or owner) around who knows both the historical & the modern way to complete your project. I am constantly amazed that they actually have what I need; that staff knows where it is and that I don't have to walk a mile & still search for it. Even better, the person who will walk you to the item you need is the 1st person you see when you walk in the door. There is a good reason why this last neighborhood owned hardware store still in business. Yes, prices are usually a tad higher than big box stores. In my view, more than worth it. I always walk here first. Rarely do I have to drive somewhere else. If you factor in the cost to drive to big box store, Greive is actually much cheaper.

Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

My garbage disposal was leaking thru the reset button, we never used it anyway. I've never plumbed…read moreanything in my life so I took some pics and went to Grieve instead of the box stores and got perfect advice and exactly the parts I needed. No leaks.

Sorry to say that four of the five employees I saw had no masks and I had to talk to three of them…read moreto get an answer about my hardware question. No acrylic shields, and not even social distancing. The last employee made no attempt to distance. I had to step back. I've always tried to use this store before going to a big hardware chain, but I felt so uncomfortable that I won't go back.

What a great place to find just about anything to do with hardware. Over the last year and a half I…read morehave been building a hot dog cart and being not all that mechanically inclined I found myself walking into Barney's asking how to do this or that and getting great solid advice, even when the advice was you need to go to another business to get a better price. On more than one occasion they special ordered a part when they had 3 and I needed a 4th. They never gave me my own parking spot even after the 87th visit, but, hey the cashier claimed they never gave her a parking spot either! Not to worry there is actually more than sufficient parking.

Great service, really nice selection of parts. Had to stop in with 6 minutes till closing time to…read moreget some drill-bits, they welcomed me in and still gave great service. 10/10 recommend, I will be back for sure!

I have been going here for 25+ years, back when it was Centerville Mill. I can get some things…read morethere I can't get at the big box stores. One thing is they do propane fills. Today I went to fill one of my tanks. They had about three tanks getting filled. The process is that the tank gets picked up at the front of the store and taken to the back behind the building and filled at the bulk propane tank. You then pick up your tank after paying. I had a relatively new tank (less than a year) with only three fills. One of the other people getting a tank filled walked off with mine. I complained because of how new my tank was and the tank that was left was older and worn. Store management replaced the tank at no expense to me. They need to improve their process, but they did good by me.

Went in today for two items with my toddler. Long line of customers with one person manning the…read moreregister and helping others so poor planning on their part. I went to grab one of the things I needed and found it was locked??? We are in Centerville so why is a simple screwdriver set locked? Which was extremely aggravating as I was short on time with a restless toddler. But I needed the tool so I waited in the cashier line since there was no one else around to ask for help. When I got to the front I asked him to unlock the item. He said that he would help me, but is going to ring the lady out who was behind me first....strike 1 as I had been already waiting for a while and now he wants to help others who were behind me. He didn't even ask me if that would be alright with me. He rings the lady out, which was a water jug exchange. She asks him to take the new jug to the car. He tells me to wait "four seconds"as he takes the water to her car. Strike 2 Why couldn't that lady wait until he helped me? Clearly as a black woman in a predominantly white neighborhood it was very evident my time was not as important or important at all as this white woman's. I wait then a considerable amount of time until FINALLY other employees show up out the blue. I ask one of them if they can help me and he apprehensively with raised eyebrows goes "Okkkkayy, what do you need". Strike 3 The micro racial aggression is palpable at this point. Like no mention of an apology of the very clear fact there is no one around, I need help, and no ask if I had been waiting a while. Which I have but the cashier thought helping other people was more of a priority than helping me. On top of that the second item I needed was simply a power screwdriver which they don't have in stock. What kind of hardware store doesn't have that... Overall a terrible experience. Not going back. And finding more avenues to post this review and give 1 star for one of the worst customer service experiences I have had in my life.

I was looking for a cactus for my office. So I went to home…read moredepot since I knew they had alot of them. I found one I really liked and it had a few flower blooms on it. So I purchased it and brought it hone. Examing it closer I seen the flowers were fake dried flowers and I could see the hot glue where it was attached. I'm pissed of to say the least. #cactus fraud # ripping people of

spent over $235. Decided to return 1 gal of paint before I left store. The cashier would not let…read moreme cancel out during purchasing. I purchased with gift certificates and credit card. If you use a gift cert and return an item, they insist on giving you another gift cert BUT you must provide your driver's license so they can tie yet ANOTHER gift cart when you walked into the store with a gift card!! Why can they NOT put your refund back on your OWN gift cert? All the staff says is they can't do it that way. WHY??? I also want to know what is Home Depot doing with customer's personal data and driver's licenses numbers, addresses, etc. How long is Home Depot keeping my data and how are they keeping it safe?? Guess customers don't need to know that and morale this is 1) Don't use a gift ceret unless you want your personal data invaded or 2) just don't shop there. the STAFF is unhelpful and have nasty attitudes.

We've been using this hardware store for years when we need quick items for our business. They're…read morelocal, friendly, helpful, and best of all, they keep most common use items in stock. I don't know about the U-haul portion of the business in the other portion of the review, but I'd recommend looking over any contract before you sign it. Sounds like a "shame on me" moment to me.

This store should be a customer service model for all businesses. The minute you walk in someone…read moreasks if they can help you find something. The staff is always knowledgable about whatever you ask of them. This store always seems to have whatever I need. Some items are a little pricier than the big stores but I've also found many times their prices were cheaper than Lowes - and it is certainly worth the convenience of not having to drive to Huber Heights or Trotwood. This store and its staff are outstanding in every respect.

This place is awesome great staff great service!! Stop in and say Hi play chess!…read more Very eclectic - and they have the most amazing cat!!

Great folks, very helpful. Old time service and now they do repairs too. And don't forget to say HI…read moreto Orville, the resident cat and manager!