Im a contractor and owner of a storage bussiness, not in the area. That lumber yard has terrible…read moreservice, between loading youre material and service at the counter. When it comes to small bussiness, customers service helps to keep youre door open, even when youre small bussiness backs up to home depot! Plus a portable bathroom used to run a bussiness that has city sewer. Payless lumber needs alot of help.

Absolutely Terrible! I special ordered a 7ft length of black painted 1 5/8" tubing for my metal…read morechain link gate. This tubing is supposed to support the large steel wheel which is attached to my 23' long driveway gate. The total amount for the metal tube was $26.14. I found that the company which makes the tubing decided that it's ok to use a thin wall tube for this weight bearing application causing a very sloppy and loose fit. Not acceptable unless you are a company that does not care about the products you sell. I attempted to return the tubing at Payless Building Supply in Chico, CA. They declined to return it or even give me store credit because the cashier said it was special ordered. I have spent well over $5000 at this store for materials in the last few years. Never again will I buy anything from Payless Building Supply in Chico, Ca. They do not stand behind their products. Absolutely Terrible!

Living at Lake Almanor full time getting projects completed can be a challenge due to the remote…read morelocation of our cabin. Gene came up and gave us a very good price for additional installation in the attic up to R49 due to the extreme weather we get up here. The crew showed up with the equipment when they said they would and did a very professional job. They made sure all the trouble spots were filled in with just the right amount of insulation. And took care to protect the inside of the home during the process. Great job Gene and the team.

First time using Meeks . I assumed they would be overpriced but they were very fair priced to fit…read moremy budget they took my schedule and time in consideration and worked with me on a specific appointment time. Delivery driver Mike weaved between a lot of obstacles thru trees put it right where I needed it with 20ft pieces of lumber and rebar .. thank you very much Steven

They have it can get hard to get parts/ friendly helpful staff/ middle of the road prices! I worked…read morewith Luis in the Chico branch!

Specialty parts store for air conditioning and such. Larger variety of products compared to other…read morestores I have been to such as slaky brothers. The great thing about the place is the customer service. 5 star all the way. Especially the employee Jorden. I would recommend for your hvac part and tool specialty needs.

Very helpful people! Prices a little high, but …read more... People = 5. Prices = 3. Hence a "4". Great place!

These people went behind my back and relit my 93 year old mother's gas stove. We had them turn it…read moreoff for safety purposes and explained the reasons why and they assured us that if she called to get it back on they wouldn't. Well they did and then DENIED they did. Neighbors seen truck in drive way. I guess the rumors I heard about the owner are right very arrogant! I had to give them one star because it makes you.

I am not in the landscape industry and only go to Normac when something breaks in my landscape…read moreirrigation, (so not very often) but every time I go in they welcome me as if I am a friend. The employees are very friendly and knowledgeable, they always have what I need, and they actually go out of their way to get me the best deal possible on the products I purchase. Always a positive experience!!!

Normac and their great customer service team is one of the most professional, friendly, and…read moreknowledgeable teams I've encountered. I have stoped there a few times over the past few years so I would not consider myself a regular customer. But that never really matters to them. Every time I go in there they're full of great advice, tell me exactly what I need, and sell me a high-quality product at a great price. It has been refreshing to shop there by getting such great service, great prices, and a much better product than I had purchased before from the big box stores.

Extremely Helpful Customer Service. Products are well…read morestocked with good variety. Although Ace Hardware may be a bit higher priced than the big box stores, they aren't outrageously so. I like that I can shop and support a local business.

I visited the store to buy some gardening stuff. The person working in the garden section was…read morewatering plants, she did speak to me as she kept walking. She almost tripped me twice and I told her I just got out of the hospital and was hoping not to have to go back , she still kept spraying water on me , anyways I had picked some plants and a couple of other things probably a hundred dollars... the clerk at check out seemed nice but needed another check out person. She was doing her best but the wait was too much for me so I just left my cart. I've always been a fan of Ace and a customer for years but this was my last visit, I just don't think there was much sensitivity to a handicapped senior

I'm a firm believer in shop locally but when they want $120 for something I can buy on line for $85…read moreand have delivered to my door for free?

Not an honest company at all. They lie and treat employees horribly. hire someone, keep them for…read moretwo weeks with nothing but praise and positive feedback only to fire them on the spot with no warning or reason at all. Sad that they don't care about their employees at all.

Bought an inflatable hottub that didn't come with maintenance chemicals…read more Popped into leslie's and the guy working was super helpful, sold me just what I needed and didn't try to upsell. Will definitely be back as I need more. Seemed like they generally have everything you need to maintain/run a pool or spa but weren't in the business of building or selling them other than a few above ground pools.

Here's for the Leslie pool in Chico California every time I walk into their store they have this…read morelook like oh wow we have to help you again g I wonder why you people have not been capable of being able to help me purchase the right stuff for my pool to keep it going so I could swim in it I have not been able to swim in the damn thing the whole entire summer Guess what Summer's almost gone unfortunately you people are almost the only people left in this town to go to and you act like you don't even want to do your jobs you don't give the proper help for someone to keep their stuff in a situation for them to be able to enjoy I'm not rich I can't afford to keep going down there every other day because the products that you're selling me isn't working All it's doing is making things worse and ask you about my pump how to program it you can't even tell me that I asked if you could look up a cartridge filter for my car for my filter to my pool you tell me you can't find one That's a lie cuz I found one so did the gal that works behind the desk over there Man you people are a joke I'm so sick of the runaround and I think I'm going to take this further up cuz I'm sick of this I have no more money because of this