This place is amazing!! We special ordered paint online to re-paint our pool. Unfortunately, we ran…read moreout of paint halfway through the job. This paint took a week to get to our house, and we didn't have another week left to wait for more paint, paint, then fill the pool, etc. I furiously did an internet search and found that this store in Willows might have the paint. I called and spoke to Chuck, and he confirmed that they had five gallons of the exact paint I needed! But I was in Sacramento and would barely make it before the store closed. He told me he would wait until I got there. So, I got there with one minute to spare! He already had the paint out and the receipt written up and he brought it to the car. I really appreciated his help, kindness and understanding. These qualities sometimes are lacking nowadays, but not at this store. Definitely support this great local business!!

always so friendly and they seem to have everything That I need for repairs on a home we bought a…read morefew months ago. Great store

Best customer service in Oroville! Old fashioned service! Not only do they have some very neat…read moreproducts, the employees are super knowledgeable about plumbing, hardware, paint, lawn and garden, tools, electrical! Experts everywhere in the store!

Great place to shop! If you don't know how or what to use to fix something. Their employees will…read morehelp you and explain. Plus they have pies.

Just when a person can be sour on the world and corporate stores with poor customer service, a guy…read moreencounters Bennie at the Chico Harbor Freight. I had to return a large fan, incorrectly purchased in the first place (wayyyyyy too big for the room/my fault).... I was afraid I wouldn't get it back in the box as it was originally. Bennie said "no problem, it doesn't need to be in the box - we can do it for you." Music to my ears. And then he helped me get it all from the car into the store, and with the most beautiful smile. Harbor Freight is so fortunate to have Bennie, and I'm grateful for Harbor Freight. I will definitely be back!

This is one of my favorite places to pick up tools for my service company…read more. The staff is very helpful and they do a great job at trying to move customers through the check stands. I am always impressed with the kindness that the staff shows to the customers. Giuseppe Pennisi

Im a contractor and owner of a storage bussiness, not in the area. That lumber yard has terrible…read moreservice, between loading youre material and service at the counter. When it comes to small bussiness, customers service helps to keep youre door open, even when youre small bussiness backs up to home depot! Plus a portable bathroom used to run a bussiness that has city sewer. Payless lumber needs alot of help.

Absolutely Terrible! I special ordered a 7ft length of black painted 1 5/8" tubing for my metal…read morechain link gate. This tubing is supposed to support the large steel wheel which is attached to my 23' long driveway gate. The total amount for the metal tube was $26.14. I found that the company which makes the tubing decided that it's ok to use a thin wall tube for this weight bearing application causing a very sloppy and loose fit. Not acceptable unless you are a company that does not care about the products you sell. I attempted to return the tubing at Payless Building Supply in Chico, CA. They declined to return it or even give me store credit because the cashier said it was special ordered. I have spent well over $5000 at this store for materials in the last few years. Never again will I buy anything from Payless Building Supply in Chico, Ca. They do not stand behind their products. Absolutely Terrible!

They have EVERYTHING! My contractor insisted on using their paint and now I see why! The staff are…read morealso very knowledgeable and helpful! THANKS!!

We had a misunderstanding with their staff about what paint was ordered, which I imagine happens on…read moreoccasion. It was their word against ours. They refused to remake the paint we wanted and we got strong armed into purchasing the mistake paint. Looking back, we should have refused it. It looks like they need to revamp their customer service and/or policies. It's easy to give great customer service when all things align, but the true colors of a business really shine through when a problem is revealed. I really wish they would have risen to the occasion. If they want to make this right, I will take this review down. *update 8/07/17 - I was told weeks ago in an email that I would be contacted to watch to this out. I have yet to hear from them. This is disappointing.

Living at Lake Almanor full time getting projects completed can be a challenge due to the remote…read morelocation of our cabin. Gene came up and gave us a very good price for additional installation in the attic up to R49 due to the extreme weather we get up here. The crew showed up with the equipment when they said they would and did a very professional job. They made sure all the trouble spots were filled in with just the right amount of insulation. And took care to protect the inside of the home during the process. Great job Gene and the team.

First time using Meeks . I assumed they would be overpriced but they were very fair priced to fit…read moremy budget they took my schedule and time in consideration and worked with me on a specific appointment time. Delivery driver Mike weaved between a lot of obstacles thru trees put it right where I needed it with 20ft pieces of lumber and rebar .. thank you very much Steven

They have it can get hard to get parts/ friendly helpful staff/ middle of the road prices! I worked…read morewith Luis in the Chico branch!

Specialty parts store for air conditioning and such. Larger variety of products compared to other…read morestores I have been to such as slaky brothers. The great thing about the place is the customer service. 5 star all the way. Especially the employee Jorden. I would recommend for your hvac part and tool specialty needs.

I am not in the landscape industry and only go to Normac when something breaks in my landscape…read moreirrigation, (so not very often) but every time I go in they welcome me as if I am a friend. The employees are very friendly and knowledgeable, they always have what I need, and they actually go out of their way to get me the best deal possible on the products I purchase. Always a positive experience!!!

Normac and their great customer service team is one of the most professional, friendly, and…read moreknowledgeable teams I've encountered. I have stoped there a few times over the past few years so I would not consider myself a regular customer. But that never really matters to them. Every time I go in there they're full of great advice, tell me exactly what I need, and sell me a high-quality product at a great price. It has been refreshing to shop there by getting such great service, great prices, and a much better product than I had purchased before from the big box stores.