This is a great old, family-run downtown hardware and home wares store of the kind you rarely see…read morethese days. We drop in to check it out every time we're in town and always find something we want or need. They've got regular hardware items, plus all kinds of nuts, bolts, tools, and more. They also have a great selection of nice homewares and cookware, English tea pots, high quality Le Creuset cooking pots, skillets, etc., and small items like mini spatulas. They have a lot more stuff as well. It's nice to see an old, traditional hardware store like this hanging on in a downtown. They have good prices, giving a good value on things we've bought, and service is friendly.

Love shopping here when it was open. Sadly they have shut down. They had everything i needed for my…read moreseasonal canning ventures at great prices.

This is a large modern ACE location with all the school part bins. The customer service is very…read moregood. Melissa checked me out and offered and updated my contact info.

I forgot my wallet and only realized at the register. The guy offered to hold my items. I returned…read moreand he had created a little receipt bar code so the whole purchase popped up in one quick move. Genius! When I said my wife told me I could have used Apple Pay, he said (paraphrase) "Now, we will not feel stupid. She is right however, and now you are wiser". What a great person.

Me and my dog nolly really appreciate and adore and are grateful for this Ace hardware and how it…read morehas so much staff and everything they have but I have to say every time I need to go buy screws in the back corner and I can't describe and don't have the details the guys act like I am so interrupting their day and kind of treat me in a way that I reacted really badly to today and it's a little bit embarrassing it's like I have to self-educate and watch YouTube before I go to Ace hardware to shop for screws because the guys are going to make me look like I'm a pain in the ass That's what happen that's what happened today other than that I left with a bundle of things I really need many different people helped me I continued reaching out to people who would be more positive for help and I think I have some stuff I need Nelly acted perfectly and everybody was nice to her but I did get stressed not for the first time in the screw department

Great prices Better help and advice than big stores…read moreBut local

I was greeted as soon as I walked in the store, welcomed and asked how I could be helped! Had two…read morekeys made and when they would not fit on my keychain, the young man showed me the wide array of solutions available and I bought a small inexpensive solution. A definite 10 on my scale! I'll be returning for certain.

Great little shop... HOWEVER…read more.. A girlfriend and I came in to buy a product for a fix we knew would work because we'd done it before. We walked directly to the counter and asked for the specific item. Instead of showing us where it was, the older white man simply leaned against the counter, hemming and hawing for a full minute about "well, you can TRY that, I guess... But... I don't think it'll work the way you want it to." We legit had to stand our ground and ask one of the younger employees to Just. Take. Us. To. That. Aisle. Please. If either of our husbands had walked in and asked for that product, they would've been led straight to it. Bro, just get outta the way and let the women work.

Great place to shop! If you don't know how or what to use to fix something. Their employees will…read morehelp you and explain. Plus they have pies.

Awesome, the selection they have put together is excellent. I used to head for HD but now I'll stop…read morehere first and most of the time there is no need to go anywhere else.

Always helpful and very knowledgeable. Great people great neighbors. Thanks guys Chuck Albertread more

It is always a good experience when I come here. They have a great selection of products and are…read morevery knowledgeable.

They are friendly and know about the things they sell and if they don't they will get someone that…read moredoes.

Wonderful customer service. Love this place. When I was burned out of Paradise, they gave…read moredisplaced fire victims free propane (because many of us were living in RV's and campers). 5 years later, I still drive out of my way to patronize this store. They represent why local stores are needed and truly benefit a community. They are always super helpful, have what I need and have great prices on propane!

Lowe's is still my go-to big box hardware store, but a little disappointed to find they are now…read morelimiting what their military discount applies to and they have significantly reduced the benefit. Went to buy a ladder today and found out that they no longer apply it to many of the durable products. What's the point of having it if I only save $.15 off of a $200 receipt.

Have been trying to call all morning. Three times on hold for 12 minutes or better each time. The…read morevirtual assistant is absolutely as worthless as the associates who don't answer the phone when you finally do get through. My recommendation is they dump the whole system and get some employees that actually care about the business, customer service and answering calls. I can't very well tell what the selection is because nobody will pick up the damn phone. As far as value, I can't really make a comment on the cost because again, nobody answered the phones.

The prices seem fair and the store is typically full of what I am looking for. I like being able…read moreto pull up the app and see if what I am needing is in stock and where in the store its at. I think its funny folks complain that they "do their research" and see that its available in the store then can not find it, Well when you pull an item up it has the isle that its on and a number got to the isle and that number and you should be in the ballpark. I rely on the app more so than anyone inside the store its avalible when I need it.

Wouldn't price match an item that would be delivered to my home or another store. Having me wait a…read moreweek for the item instead of buying now at that store.