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    Williams-Sonoma

    1.9 (9 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

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    Tried to Order a mixer online and they canceled the order without cause or notice. NOT TO BE TRUSTED!!!

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    Granite & Marble Solutions

    Granite & Marble Solutions

    3.9(29 reviews)
    4.2 mi

    We've had quite the renovation experience, but i will save you the details. One of the biggest…read moredecisions we had to make was for countertops. We needed them for the kitchen counter, a huge island, a buffet, a built in dresser, a powder room and the master bathroom. My wife wanted Quartz, so I sold a kidney through uncle Joey to pay for it, and we eventually decided to go with a full height kitchen backsplash as well. I called several places, pricing was similar, but when I spoke to Matt "it was like Sparks, down on E Street!" Matt was so friendly and inviting and wasn't pushy. He just said our remnant yard is open, come by anytime you want and take a look. So we did. I can't remember if I called him, before or after we went by. We went through the show room and looked at several different Quartz samples, prices varied so much. We finally chose a very reasonably priced quartz product that looked very nice for the entire kitchen area, and the buffet in the dining room. For the other pieces, that were going throughout the house, we chose those out of the remnant yard. The remnant yard holds lots of different types of stone, and they are discounted, so you can find some great deals. I also ended up having the entire master bathroom shower bench, niche surrounds and threshold cut out of Quartz. Sorry for all the detail. Matt is a great person. I found him very sincere, helpful and honest. He was with me through the entire process. We had a few issues along the way, and trust me, if you haven't renovated expect issues. They're going to happen, it's how you and the people you deal with take care of them. That's when I met Don, the owner of G&M. What can I say, I wanted to hate the guy, but he was so nice! There was a small accident, which I understand can happen when dealing with these very large and heavy pieces of stone, and Don without hesitation took care of the problem. I have to mention Glauco, the installer. This guy was great, his whole crew was great. Good luck! Once the house is cleaned up, I will try and update with some pictures.

    We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

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    Granite & Marble Solutions
    Granite & Marble Solutions
    Granite & Marble Solutions

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    Ferguson Home - Ferguson Home Signage

    Ferguson Home

    2.4(34 reviews)
    2.2 mi
    $$$

    Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

    Limited selection of the same tub - shouldn't you show things you have online? Who's going to spend…read more$3000 on a tub if they can't see it??? Waste of 1hr drive to be disappointed

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    Ferguson Home - Ferguson Home Logo

    Ferguson Home Logo

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    Ferguson Home

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    Bath And Kitchen Galleria - Bath and Kitchen Remodelers

    Bath And Kitchen Galleria

    3.0(2 reviews)
    2.5 mi

    BEWARE We had been…read morefriends with the owner of Bath & Kitchen Galleria - John Hogan - and decided to hire him because we thought we could trust him. We have learned too late that John is a man with no integrity. There are WAY too many issues to list in an online review but this was a 6 figure master bathroom remodel with a target completion date before Christmas - we finally moved back into our partially finished master suite in late March and now in June still stuck without resolution and threats to put liens on our home. One item or detail after another was missed countless times, and in every instance, he blamed us. When mistakes were made, he did agree to correct them without admitting fault, but then we later saw in the billing that he charged us to correct mistakes that he had made. When we asked questions he got mad and blew up and threatened to walk off the job. He belittled and insulted both of us on more than one occasion, calling me a 13 year old crying girl, even though we continued to try to take the high road and to just hope the job would be completed, but in the end, it proved impossible and he still walked off the job. He demanded a draw that equated to the balance remaining and when we asked for an accounting he provided confusing and convoluted ledgers that were impossible to make sense out of. He ultimately lost his temper yet again and canceled the contract and accused us of not paying our bills and threatened liens on our home even though our actual payments ($100k) have exceeded the contract amount ($98k). We had a small handful of changes most of which occurred earlier in the job and he never provided any written change orders so we kept track of the math. Only one of those changes could have added time to the job and we actually agreed on that one before construction began in November so while he tried to blame changes for not finishing within the timeframe, that was just another bogus tactic that was typical of John Hogan blame shifting. We have twice made increasing offers well beyond the original intended costs of the job in an effort to just try to close things out amicably and he somehow comes back with a new even higher price that can't be supported so we had to stop chasing outrageous and unjustified numbers. Beginning with the original contract and every financial interaction since, we encountered duplicate charges and erroneous billing on top of paying for his redo's, so it's disingenuous that he's accusing us of not paying his bills as no sane person would do so without the clarity that we were seeking. We have had to hire an attorney due to his threats to put liens on our home. When he canceled our contract and sent us a certified letter with a copy of the contract, he had slip sheeted the page that said "not to exceed" on the price and it was obvious because that page did not have initials at the bottom. We actually have an original copy of the fully executed contract with signatures and initials at the bottom, clearly stating the "not to exceed" pricing so the fact that he would pull such a stunt speaks volumes. He refers to and hides behind "the contract" over and over and it's clear that he has written that in a way to use it as a weapon. I wasn't sure whether to refer to him as "time-bomb John" or "Teflon John." He will never accept responsibility for anything that goes wrong and predictably will resort to insulting and blaming us on this review. I have never been so disappointed a human as what we experienced with John Hogan. I guess he must finish some projects in a satisfactory manor (I don't trust the authenticity of his glowing positive reviews with pictures) but just know you are playing roulette if you decide to go forward with him. He's definitely narcissistic, obnoxious and arrogant, but at this point, we think probably also a sociopath (he started out telling us he didn't even want to make any margin on our job because of the friendship). He has changed his company name twice, so do your homework and read all the reviews and make your decisions accordingly.

    The Best Remodeling Company!!! My husband and I used Bath and Kitchen Galleria to Remodel 3…read morebathrooms, a kitchen, painting the entire house and replacing all the flooring... oh and the stairs too! We began working with John, the owner of the company, and he worked with us over 3 weeks to develop a highly detailed quote for all the work. John has a comprehensive understanding of every aspect of remodeling, but he also surrounds himself with a team of specialized professionals for CAD work, interior design, permitting and project management. Working with this company we were embraced with a team of experts. It was so wonderful!! We couldn't believe all of the selections, choices, options that were involved in our project. We couldn't have done it with the BK Galleria Team. Their showroom is awesome but there were a few items that we sourced from other showrooms and our designed, Bobbie, was happy to go with us and provide her expertise. During the installation phase, our project manager kept us informed and we always knew what was going on and what we could expect the following week. They have a process that just hums along. Everything is done with such precision and that's why is goes so fast. Dealing with John and Bobbie was such a pleasure. I'm sure they'll be friends of ours for life.

    A.I.R. Kitchen & Bath Center

    A.I.R. Kitchen & Bath Center

    5.0(2 reviews)
    5.8 mi

    We interviewed at least 6 contractors, but I knew as soon as we met Emmanuel that he was the man…read morefor the job. My husband had a separate project that we also used Emmanuel for, but this review is specifically for our master bathroom and master closet renovation. I have always known these areas had more potential but needed a person with creative vision to help me pull it off. Emmanuel gave us an honest quote after taking the most thorough measurements. The project was completed within the estimated time frame and he followed up on every detail. I even changed my mind about tile after some had already gotten installed and he switched gears with me, no problem! Emmanuel has fantastic attention to detail, communication, and follow through. I will let the photos do the rest of the talking! Can't wait to get started on the kitchen next!

    Emmanuel is one of the best general contractors in Metro Atlanta Area. I interviewed over 10…read morecontractors via phone and in-person back in April of this year and Emmanuel stood out amongst them all. He is very responsive, professional and provides quality work. When he showed up to our home for the first time after I had met with multiple contractors, I knew he would be the best person for our project. He was very knowledgable about home architecture and renovations, he provided samples and assured that he could accomplish what we were requesting. He definitely delivered a quote in a timely manner and the price was very reasonable. He was able to complete the first set of renovations in our new home and did a phenomenal job. He provided great, quality work in a reasonable amount of time with absolutely no headaches. From beginning to end, we thoroughly enjoyed working with Emmanuel and we have no complaints. We plan to work with him again in the future. My husband and I work FT jobs and we have a toddler so we really appreciated, Emmanuel's attention to detail, responsiveness, professionalism and quality of work. He made sure his team delivered on all of our requirements and he was very attentive to our requests. This was truly a hassle free process. Emmanuel and his team did three levels of flooring, created a laundry space in the unfinished part of our basement, changed our old laundry room to a butler's pantry, renovated our master bathroom, completed our gym room, changed our entry door-way to an arch and remodeled our staircase. He and his team were very efficient and remained mindful of our use of the space while the renovations were being done so we didn't feel too inconvenienced by all of the work being done in a short period *three months*. I honestly can't thank Emmanuel and his team enough for their amazing work. We recommend him as someone you can trust to deliver!

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    A.I.R. Kitchen & Bath Center
    A.I.R. Kitchen & Bath Center
    A.I.R. Kitchen & Bath Center

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    Bed Bath & Beyond

    Bed Bath & Beyond

    2.9(16 reviews)
    1.9 mi
    $$

    Pretty sure we bought out the store!…read more Man it is tough when you move into a new house... where does all of the stuff you had go? It's like all of a sudden we didn't have anything! A simple stop in to get a few things turned into a several cart purchase! I mean when we started thinking about things it was like well we need this we need that we need 5 of those... it was crazy!! Good thing we were in bed bath and beyond... they had what we needed for the most part. And if they didn't have what we wanted exactly, they had several others to choose from. They were pretty wiped out on bathroom stuff... if they had the trash can and the floor mats they didn't have the shower curtain that matched. So we had to spend some time working it all out... but we were able to. Help in this place... like everywhere anymore... was limited but we were able to find a couple of people who were a great help eventually. This is just one of those places it is hard to get out of for under and arm and a leg!! I know we neds to go back again... but man... I really need to save up the energy and the cash! Just sooooo much to do....

    What is the deal with the horrendously long, boring lines to make purchases? I was excited when…read morethey began work on remodeling the purchasing and refund/exchange areas (counters, line path, self-checkout kiosks and full time attendant to stand around assisting in keeping the line moving). But, now that the renovation is done, nothing as changed. It still takes just as long plus you now much use their equipment (serf-serve) and more boring standing in line waiting time. I came in to exchange a single item I purchased last night that was defective. I did not want my money back, I like the product and just wanted to "exchange" it for one the same product that just was not damaged. Easy enough, right? Wrong. First, there is a note typed in black ink on a white 8 1/2" x 11" sheet of paper from an ink jet printer taped to a pole at the "Refunds / Exchanges" counter that says to get in line with those waiting to make purchases on the self-service kiosks. Borrrrrring. When I finally got to the front of that line I informed the employee I do not need to use a kiosk, I just need to exchange like product for like product. He then told me to pass on by the self-service checkout kiosks as I now have permission to go to the counter. Before moving on, I asked that employee was it really necessary for me to wait and wait and wait and wait in line with people waiting to make purchases at the self-service kiosks when I obviously after having waited in said line needed to move past all these kiosks just to get to the "exchange" counter? His short answer? . . . "yes". The employee at the exchange counter then kept trying to "refund" the defective item purchase and make me purchase a new (exactly the same) item. I explained that is fine, but make sure the coupon is transferred from the first purchase made yesterday and apply it to the new purchase today if that is what she needs to do. After an awkward two-second long stare and not verbally acknowledgement , she tried and tried and tried and tried to pull off this financial wizardry of a transaction until another employee who was listening in, walked over, took the broken product from me, handed me a replacement product and let me leave. Duh. What a genius move. I hope all the people behind me and to still to come are able to benefit from this "one" fabulously gifted employee's brilliance, unlike the many other common sense lacking employees. This company cannot get out of its own way and the people that suffer the most are not their poorly trained employees, but the customers who get wrapped up with them. Needless to day . . . I do not recommend this company when it comes to customer shopping experience.

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    Bed Bath & Beyond - Bob Ross Happy Little Tree Mints at checkout

    Bob Ross Happy Little Tree Mints at checkout

    Bed Bath & Beyond
    Bed Bath & Beyond

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    Williams-Sonoma - kitchenandbath - Updated May 2026

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