I really love coming to this store. Tyler was so great. He had so many great options and was very…read moreknowledgeable about products. The customer service at this location is top notch. I will be coming back to this location specifically for Tyler's opinion. He is really great.

Shop at any other floor and decor. The employees at this…read morelocation are incredibly lazy. Trey Taylor the manager didn't bother coming out to speak to us just said to go back to a different store. Really disappointing considering I've been shopping here for my renovation projects.

Eugene was so friendly and helpful as we looked for vanities for our home reno project. Great…read morecustomer service!

I purchased for $499 a Chelsea 36 in. Vanity in Soft White with Quartz Marble Vanity Top in White…read moreand Under-Mounted Rectangular Sink. Retails at Home Dep0t for $631.99 I bought a faucet I wish I didn't buy there, She said I could get 10% off any faucet so I thought well... if they're already mark down I must be getting a good deal. It's a knockoff of a Delta Lahara Centreset 2-Handle Bathroom Faucet. They won't budge on prices even though their store name is 40% below outlet... they're not, she told me it varies. You get an A-OK deal here but nothing to rave about to your friends and family. I drove an hour to get there for a mediocre deal... yay.

They helped get me tile on short notice and were kind and easy to work with. Will use againread more

Giovanni's Tile Design did a bathroom remodel project for me, with excellent results. I also used…read morethem to replace all the floors in my condo. The floors look great , and the service is excellent! I definitely recommend them !!

Worst experience ever. No customer service . Processes were not explained regarding anything!…read morePromises not kept! Extremely disrespectful treatment from the company to the customer. Did not deliver as promised and surprise/unexpected charges after the contract was signed. We regret using them. We feel like we were duped.

BEWARE We had been…read morefriends with the owner of Bath & Kitchen Galleria - John Hogan - and decided to hire him because we thought we could trust him. We have learned too late that John is a man with no integrity. There are WAY too many issues to list in an online review but this was a 6 figure master bathroom remodel with a target completion date before Christmas - we finally moved back into our partially finished master suite in late March and now in June still stuck without resolution and threats to put liens on our home. One item or detail after another was missed countless times, and in every instance, he blamed us. When mistakes were made, he did agree to correct them without admitting fault, but then we later saw in the billing that he charged us to correct mistakes that he had made. When we asked questions he got mad and blew up and threatened to walk off the job. He belittled and insulted both of us on more than one occasion, calling me a 13 year old crying girl, even though we continued to try to take the high road and to just hope the job would be completed, but in the end, it proved impossible and he still walked off the job. He demanded a draw that equated to the balance remaining and when we asked for an accounting he provided confusing and convoluted ledgers that were impossible to make sense out of. He ultimately lost his temper yet again and canceled the contract and accused us of not paying our bills and threatened liens on our home even though our actual payments ($100k) have exceeded the contract amount ($98k). We had a small handful of changes most of which occurred earlier in the job and he never provided any written change orders so we kept track of the math. Only one of those changes could have added time to the job and we actually agreed on that one before construction began in November so while he tried to blame changes for not finishing within the timeframe, that was just another bogus tactic that was typical of John Hogan blame shifting. We have twice made increasing offers well beyond the original intended costs of the job in an effort to just try to close things out amicably and he somehow comes back with a new even higher price that can't be supported so we had to stop chasing outrageous and unjustified numbers. Beginning with the original contract and every financial interaction since, we encountered duplicate charges and erroneous billing on top of paying for his redo's, so it's disingenuous that he's accusing us of not paying his bills as no sane person would do so without the clarity that we were seeking. We have had to hire an attorney due to his threats to put liens on our home. When he canceled our contract and sent us a certified letter with a copy of the contract, he had slip sheeted the page that said "not to exceed" on the price and it was obvious because that page did not have initials at the bottom. We actually have an original copy of the fully executed contract with signatures and initials at the bottom, clearly stating the "not to exceed" pricing so the fact that he would pull such a stunt speaks volumes. He refers to and hides behind "the contract" over and over and it's clear that he has written that in a way to use it as a weapon. I wasn't sure whether to refer to him as "time-bomb John" or "Teflon John." He will never accept responsibility for anything that goes wrong and predictably will resort to insulting and blaming us on this review. I have never been so disappointed a human as what we experienced with John Hogan. I guess he must finish some projects in a satisfactory manor (I don't trust the authenticity of his glowing positive reviews with pictures) but just know you are playing roulette if you decide to go forward with him. He's definitely narcissistic, obnoxious and arrogant, but at this point, we think probably also a sociopath (he started out telling us he didn't even want to make any margin on our job because of the friendship). He has changed his company name twice, so do your homework and read all the reviews and make your decisions accordingly.

Buyers beware!! Poor quality door finish & AWFUL customer service!…read more I've purchased a ~$3000 front entry door from the Roswell location. the weather stripping on it was cut too short by the factory and had to be replaced. when I tried to contact their "customer service", the person I spoke with (Ishio) blamed me for "not checking the door before installing it" and was unable to offer a proper solution or send someone to fix/replace it. Returning the door at this point is not an option and they know it. Their "warranty" won't cover labor required to replace it (~$160) I was told that I should get a call from the general manager Tim, needless to say no one called.

I am in the process of Kitchen Remodeling and it is scary! The only part that makes is less scary…read moreis my design consultant Courtney Major in the Roswell office. Her education in design from Italy is most impressive and it shows in her results. She is an excellent listener and pays attention to details. I am in the estimate phase and am currently looking for a reliable and experienced contractor. So I will update this review through out the project. But for now I am impressed and satisfied with the deliverable so far.

Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

Limited selection of the same tub - shouldn't you show things you have online? Who's going to spend…read more$3000 on a tub if they can't see it??? Waste of 1hr drive to be disappointed

Excellent customer service and a beautiful selection of vanities. We are very pleased with our…read morepurchase.

So impressed and delighted to find Renovate for Less in Roswell! I went in looking for bathroom…read more vanities and ended up buying much more at incredible prices. The employees are exceptionally helpful and very knowledgable. My contractor stopped in to go over the project and he found them equally knowledgable. Anyone that is doing a home remodeling project needs to stop in and take a look at what they have in inventory. They also have stores in Norcross and Kennesaw. They want to save you money and they do!

Excellent quality and service. Work with Beth, she's a great designer. Had a few issues after…read moreinstallation and she resolved them graciously and quickly. Absolutely recommend them.

- Our Kitchen Remodel Nightmare with UniqHouse…read more We hired UniqHouse in Norcross in April, excited to finally remodel our kitchen. At first, things looked promising... but it quickly spiraled into one of the most frustrating experiences we've ever had with a contractor. By August -- four months later -- our project still wasn't finished. We were constantly the ones finding mistakes, chasing updates, and begging for things to be fixed. Our project manager, Tari, rarely communicated or planned ahead. His boss, Bill, stepped in for a while and seemed to care -- until the replacement island countertop was delivered. We had specifically requested a late-afternoon appointment so my wife and I could be there. Instead, they sent the crew when only our two adult daughters were home -- and no supervisor showed up. The crew spoke little English, didn't protect our brand-new floors (which they damaged), and then poured large amounts of acetone directly on our quartz countertop, scraping it with metal tools. If you've ever looked up quartz care, you know that's a recipe for damage. When my wife called Bill to ask if that was normal, he didn't explain -- he yelled at her. After months of problems, instead of making it right, they offered discounts. But we didn't hire them for a "discounted" disaster. We paid in full because we expected quality work done right the first time. If you value your time, your home, and your peace of mind, think very carefully before trusting UniqHouse with your project.