Went to exotic wings on May 9 to pick up my cockatiel, The employees were awesome & they really…read moretook care & made sure that the bird is healthy & the bird was happy with them I could really tell that my bird really likes one of the ladies there my bird came out whistling & on one of the employees shoulders when they brought her out My bird is quite intrigued by everything & she matches so well with my lifestyle & she loves to eat & whistle in the car & loves to go on adventures in her backpack she loves to get into trouble sometimes & she loves to cuddle The breeders helped me by taking the time by answering my emails I'm so happy with my bird

I got my budgie from Exotic Wings in 2022 and have never had such a wonderful bird. I have taken…read morehim back for grooming many times, and the grooming is very efficient and fairly priced. I've also boarded him with EW&PT twice while away on holidays and he has always been well taken care of. The staff is always helpful and friendly and very knowledgeable. I highly recommend Exotic Wings and Pet Things. Here's a picture of Joey. He loves EW&PT too.

Rens definitely has the biggest selection of quality dog beds, jackets, cat posts, and treats for…read moreyour animals. Moreover, they sell a lot of healthy treats, which is great. There is certainly still that junk food (ie: Rollovers) but they do have a huge variety of natural/organic/holistic foods. You are also able to buy a Buddy Belt (harness) for cheaper here too. I'm happy with this place because it's not your average PetSmart, where there's a bunch of crap lying around. The staff are young and don't necessarily know what they're talking about sometimes (ie: switching your dogs food from one flavour to another is NOT necessary); but that's why you have your veterinarian to tell you all that good stuff :).

I am a regular at Ren's Pets in Aberfoyle, and the staff here are consistently excellent! From the…read moremoment you walk in, you are greeted with a smile and a genuine offer to help. Most recently, Jasmine went above and beyond to help me find the perfect recovery suit size for my dog. It's that kind of personalized service that keeps me coming back.

The more times I go to Rens the more I like it. They do have…read morebetter prices. There store are cleaner then that other big box store Staff is always great and spoil your pet.

We have been Rens customers for five years and recently they change their website and asked all…read moresubscription customers to re-enter all of their information and re-order their subscriptions. I did everything right and did what they asked, and paid for my $90 dog food as I always do, but was sent the wrong order. I tried to dispute this but they wanted me to bring the incorrect items to a store to return them for a refund, when I wasn't charged for these incorrect items, I was charged for the dog food I never received. I emailed back right away and their customer service has not not been responding to me. I have been loyal and respectful, but I have had it. They did not offer me the food I paid for nor did they even offer me a refund. Extremely disappointed with their customer service for an issue THEY created not even me...will NEVER shop here again and am disputing the charges with my bank. They have lost a customer that spends thousands here every year with their lack of care!

Amazing owners and customers service, very humble and are always looking to help out. I highly…read morerecommend going here for your pet needs. I can't say enough of how much I appreciate this store.

Can't believe it took my years before I actually visited this place. The staff is super friendly…read moreand the place is clean and organized. They also have a self serve grooming bath station. Definitely a must visit.

Terrible service and the staff have no idea as to what they are talking about. They never have the…read moreproduct that I am looking for.

Clean store, well organized and well stocked and affordable prices. The young lady at the checkout…read morewas more than happy to offer me assistance in finding products and offering to help me out with my purchase. 5 stars and no complaints.

Having our pooch move from another city to Waterloo meant we had to look for a new groomer. Looking…read moreat other services around the KW area, I was drawn to Clippers because of the homey feel I got from their page and reading about their staff. The parking lot is a little small but it's in a nice location where you can easily hop over to a coffeeshop or other places while you wait for your pet to get their cuts, etc. done. I liked that the staff in the back (who would be doing the haircut) was the one directly talking to us to get exactly what we wanted. She asked us the right questions, and in great detail. My partner and I had concerns about our dog's nails and they were able to clip them (which gave our little one great relief!). I was very happy with the service and we got exactly what we told her to do for our dog. Overall, it was a very good experience!

I've been coming here for years. Although the employees in the back are excellent, I have received…read moresome attitude and rudeness from the girls at the front desk. When I came in for my cats appt- there was no hello or smile it was just " whos this". Even though there is a chart right in their hands of previous appts- I still get asked what would you like today. So I said the same as last time. After some more rudeness I had drop my cat off and came back an hour later. The girl at the front asked me what I was there for. I was shocked that just an hour before that I had dropped my cat off to her. And after I said I just dropped him off - more attitude. A customer had come in when I was sitting there waiting- and she again gave attitude to another customer. The customer said " hello how are you" and right away the recptionist said " who's this" very rudely. I would be going to another place but unfortunately there are not many places around that will cut cats. I don't want to make them look bad but this has been happening many times now and I feel that if you are dealing with the public- a simple hello and or a smile would be nice. Especially for the price I pay for my cats hair to be cut. The employees that actually work- in the back- are great and keep up the excellent work!

As well as having a great selection of specialty pet foods and knowledgeable staff, this is the…read moreonly family-run pet supply store in the tri-cities area that has a box of FREE doodles at the front counter!

I love dealing with the 'Mom & Pop' stores rather than the big chains. They are all great…read moreknowledgeable people and everything is at fair prices. I buy all my pet supplies here Great store.

Had an amazing shopping experience and help finding a crested geko ! Indi was an awesome person she…read morehas great knowledge about their animals she gave us lots of information and was very helpful! she also gave us a hands on experience to find the best geko for us which was very nice ! Great place overall !

I'm not really sure how to feel about this place. Every time I've gone though the service has been…read moregreat, but they're 50/50 on their knowledge about their reptiles/tarantulas. Good stock, healthy looking animals and I enjoy going here when I have to! One thing I don't like though is that on several occasions I have seen little geckos on the floor, and it would've been so easy for me to pick them up and just walk out lol... I have bought a few live feeders from here and few of the rats actually had great tempers! So good that I think I should've kept them as pets, haha. I do recommend buying from here, but do all of your research and never take just one persons word for it.