I personally have been going to Global Exotic for years and found it to be a very unique and wonderful experience. The owner of the shop, Rob, has not only made a name for himself in the business, but other business depend on him for their animals and supplies. He is extremely knowledgeable in not only the reptiles themselves, but the proper care of the reptiles. He takes great pride and care in his work, and he works 24/7. I have spent time working in his shop and have seen first hand how the animals are taken care of and the standards of the store. Rob is a very genuine person and is very fair and honest to his customers, many of whom are loyal and recurring. Rob will even take in reptiles people can't keep anymore, if he has the room. And when someone has a sick reptile, Rob will lend whatever aid he can. I have even seen him personally travel to customers. This store is a very down to earth and modest, but at the same time, a reputable and knowledgeable location. I highly recommend it to anyone wanting to purchase from a true reptile expert, something that's a very rare find in the pet selling business. read more

The poor service another reviewer experienced was likely actually from the OWNER! This guy is a reptile genius and should be working in a museum or doing some global work to preserve reptile habitat or something. But he should not be in a job dealing with consumers directly. I am very impressed by his knowledge and reputation, however he is one of the worst customer service experiences ever. If you're not going to drop $300 upon walking into the store, he will treat you like dirt and seems to be trying to get you to leave as fast as possible. Not good with kids. Doesn't he realize people like to browse and think about it before spending a few hundred $ on a new pet and cage? I don't think it's intentional, he probably has Asperger's or something similar, so I'm trying not to be too judgemental. But if customer service is important to you, I wouldn't recommend coming in here unless one of his teenage staff is working that day. If you have a strange problem and can somehow get him to not dismiss you rudely, he's probably one of the world's foremost experts on reptiles. read more

I was looking to get my Ball Python collection up and running when I noticed that Cambridge had lost all of its exotic pet stores. I found Global Exotic Pets through YellowPages.ca. Within a two month period I purchased two male Ball Pythons. I bought the (Pastel) Male right out of the store. He ate first night and has been happy and healthy ever since. The second Ball Python (Mojave) had to be ordered. The shipment arrived early and I have had no problems with the animal what so ever. The experience at Global Exotic Pets is very professional. The employees are very knowledgeable and have deep care for the animals they have available. Even if the reptile you are looking for is not on the shelf, that does not mean they cant get it for you. Thanks for everything Global Exotic Pets. Luke Chabot read more

I hired Rob's team from Global Exotic Pets for a 7-year-old's birthday party, and I couldn't be more pleased. Rob was responsive to my online inquiry and followup questions, and when he said that the person leading the event would be excellent, he was! Justin, and his helper, Tom, arrived early, were polite and waited patiently, and led the 16+ excited and mesmerized kids for an hour. The kids were over-the-moon each time a new reptile was introduced! Even children who were terrified at first, fearlessly touched and held snakes by the end! It was a transformative experience to be so close to these creatures and well worth the money. I would highly recommend Global Exotic Pets! read more

The reasons why I rated it five stars is because I'm 95% sure that he has the best selection of reptiles in Canada and he also ships all over North America. I'm amazed at the number of the rare reptiles and amphibians he has at times which nobody else brings into Canada, seriously, he's the best. Things I've only seen in places like Germany, England and the states he can get in because he doesn't limit himself to only a handful of breeders like many pet stores do, he also can get in CITES animals. read more

Bought a snake from rob this month and he was great to work with. No one else in Canada could get me the snake i was after this time of year but he pulled through. Answered any questions I had and was very knowledgeable and helpful at every step of the way. I received my snake from rob in good condition and was already trained on f/t mice. I will be contacting Rob again in the future for my next purchase! Highly recommend! read more

Thank you for my Florida Rough Green Snake, who is as promised, active and in great health. I really appreciate you working with the distance and time frame, ensuring this snake would end up in my care, when I am sure you could have sold him to someone else in that time. Looking forward to dealing with you again. Thank you for everything! read more

I just bought a monitor from Rob and was very impressed with the quality of the animal and was happy with the service provided , I will be doing business with Global exotics again and was happy with Robs attention to detail ! Thanks again Rob !! read more

My experience from this store so far has been 100% positive. Rob was always quick to answer my emails and questions. Mail-ordered 4 reptiles and they were of excellent health and quality. I hope this company continues to grow because I will definitely be dealing with them and only them again. read more

Rob knows his reptiles. Even helped me with advice on a sick Lizard that I had rescued from a neglectful child in my neighbourhood - free of charge. I get excellent quality crickets and supplies here for my reptiles, he is an expert on every species. Great guy, really cares about the animals. read more

When I first went the store They had just what I needed for my Bearded Dragons they saved my day,Besides that they we're really friendly and helpful. Thanks a lot Globel. read more

I wen't back to pick up some crickets and there is always more than 1000 in the box, always more than 100 mealworms in the container. Their bugs are always clean and fresh. Animals are Tidy, owner is very serious but that's ok, I personally love the place. always go back. read more

Purchased two yellow footed tortoises from Rob and shipped to Langley BC. Extremely pleased with the whole experience from first contact to the day of delivery! Rob was always available to help in every way. I would highly recommend Global Exotic Pets! read more

fantastic selection of animals, a serious store for serious herpers. they even gave me a deal on feeders when I didn;t ask!! they also promote captive breeding which is nice, they gave me instore credit for my baby dragons etc. read more

Hands down the healthiest selection of reptiles and amphibians I have come across. Both common and rare species were kept at the highest level of cleanliness and care. Excellent customer service; very friendly and knowledgable. read more

Blah blah blah blah. You are so full of s?#t. Some breeder. Looks like I'm not the only one. Every review is horrible.