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    Global Exotic Pets

    1.3 (3 reviews)
    Closed 10:00 am - 4:00 pm

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    9 years ago

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    15 years ago

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    15 years ago

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    Ren's Pets - Store front

    Ren's Pets

    (9 reviews)

    We have been Rens customers for five years and recently they change their website and asked all…read moresubscription customers to re-enter all of their information and re-order their subscriptions. I did everything right and did what they asked, and paid for my $90 dog food as I always do, but was sent the wrong order. I tried to dispute this but they wanted me to bring the incorrect items to a store to return them for a refund, when I wasn't charged for these incorrect items, I was charged for the dog food I never received. I emailed back right away and their customer service has not not been responding to me. I have been loyal and respectful, but I have had it. They did not offer me the food I paid for nor did they even offer me a refund. Extremely disappointed with their customer service for an issue THEY created not even me...will NEVER shop here again and am disputing the charges with my bank. They have lost a customer that spends thousands here every year with their lack of care!

    I have shopped a lot for Acana food and its pretty much the same price every where. Our Baxter has…read morea good appetite he is a mix of two large breeds and hes 100 pounds of bounding puppy. We actually switched to Kirklands brand its half the price and just as good. Acana uses corn as a filler which the animals and humans alike can not digest. I did not like that. So ee switched. However the price at Ren's is the same from Amazon and they deliver.

    Humane Society Kitchener-Waterloo

    Humane Society Kitchener-Waterloo

    (2 reviews)

    This review is strictly for the leash free dog park located on the KWHS property…read more I went there in hopes of finding a nice dog park for a dog I was dog sitting. In Toronto, he would go to Ramsden Park and LOVED it, as did I. This leash free park is abysmal!!! Firstly, it was basically the size of a yard. That wouldn't have bothered me so much if there hadn't been 10 dogs and 5 people already there. It was minuscule. If your dog or another person's dog weren't getting along, you had no choice but to leave rather than walk away to another part of the park. The people there were smoking! What kind of dog owner smokes around their dog, they have lungs too you know. Also DONT THROW YOUR BUTTS ON THE GROUND. FRIG. Suffice it to say, I left within 5 minutes.

    Okay rant time!!! So my 11 year old son sold some of his toys and decided to donate the money to…read morethe Humane society ($28) plus as a family we brought in 5 unopened bags of dog food, 2 large comforters and some toys. My youngest son is severely allergic to cats, however, he still loves them to pieces. We have an 11 year old chocolate lab at home who was adopted from a shelter in Alberta. So while we were here we asked the front desk if we could see some cats for the kids. After seeing a kitten we headed out. As we were walking out the lady who showed us the kitten stopped us and told us how lucky we were that she allowed us to see the kitten because usually it's not allowed and we should consider how fortunate we are that she did that, but not to expect it next time (all with attitude) excuse me?! You run off of donations! God forbid you had to take 5 mins out of your time to "allow" 2 young impressionable boys the chance to see an animal they might otherwise not be able to. I'm sorry we drove half way across town to donate money and necessities to your astablishment only to inconvenience you to open a cage. God forbid!!!

    Global Exotic Pets - petstore - Updated May 2026

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