We have been taking our dogs here for years and have had nothing but positive experiences…read more Everyone is very friendly and accommodating. Our Mack loves to go there. Highly recommend.

I've been going to Pinetree for about a year now. Spring (our adopted pupper) has such a positive…read moreassociation to daycare, she is always so excited to come back. You can tell that the owners and staff love what they do, and Carlos has such an infectious smile. It's always a delight to stop by. I would recommend Pinetree to anyone. I am so happy I found them, it helps with the days I have to commute to Hamilton for work.

Having our pooch move from another city to Waterloo meant we had to look for a new groomer. Looking…read moreat other services around the KW area, I was drawn to Clippers because of the homey feel I got from their page and reading about their staff. The parking lot is a little small but it's in a nice location where you can easily hop over to a coffeeshop or other places while you wait for your pet to get their cuts, etc. done. I liked that the staff in the back (who would be doing the haircut) was the one directly talking to us to get exactly what we wanted. She asked us the right questions, and in great detail. My partner and I had concerns about our dog's nails and they were able to clip them (which gave our little one great relief!). I was very happy with the service and we got exactly what we told her to do for our dog. Overall, it was a very good experience!

I've been coming here for years. Although the employees in the back are excellent, I have received…read moresome attitude and rudeness from the girls at the front desk. When I came in for my cats appt- there was no hello or smile it was just " whos this". Even though there is a chart right in their hands of previous appts- I still get asked what would you like today. So I said the same as last time. After some more rudeness I had drop my cat off and came back an hour later. The girl at the front asked me what I was there for. I was shocked that just an hour before that I had dropped my cat off to her. And after I said I just dropped him off - more attitude. A customer had come in when I was sitting there waiting- and she again gave attitude to another customer. The customer said " hello how are you" and right away the recptionist said " who's this" very rudely. I would be going to another place but unfortunately there are not many places around that will cut cats. I don't want to make them look bad but this has been happening many times now and I feel that if you are dealing with the public- a simple hello and or a smile would be nice. Especially for the price I pay for my cats hair to be cut. The employees that actually work- in the back- are great and keep up the excellent work!

The ladies at Central Bark are absolutely phenomenal. There aren't enough words for how amazing…read moreeveryone is there! When I leave my pups, I KNOW they're in safe hands. The attention to detail, the kindness and the love and care they put into taking care of any pup that comes in is outstanding! We brought in our beagle, Olive; who HATES nail clippings. The amount of patience they had with my fur baby is amazing. Melanie and Vicky tried different techniques to get Olive to calm down for her clipping and it turned out nothing short of perfect. I'm never let down by Central Bark, and it's now my go-to; even if I have to commute a bit to get there!

Mel is great! She is ALWAYS accommodating to my super busy schedule and even schedules my cat in…read moretime to time. My dogs love it there, they are well taken care of.

The more times I go to Rens the more I like it. They do have…read morebetter prices. There store are cleaner then that other big box store Staff is always great and spoil your pet.

We have been Rens customers for five years and recently they change their website and asked all…read moresubscription customers to re-enter all of their information and re-order their subscriptions. I did everything right and did what they asked, and paid for my $90 dog food as I always do, but was sent the wrong order. I tried to dispute this but they wanted me to bring the incorrect items to a store to return them for a refund, when I wasn't charged for these incorrect items, I was charged for the dog food I never received. I emailed back right away and their customer service has not not been responding to me. I have been loyal and respectful, but I have had it. They did not offer me the food I paid for nor did they even offer me a refund. Extremely disappointed with their customer service for an issue THEY created not even me...will NEVER shop here again and am disputing the charges with my bank. They have lost a customer that spends thousands here every year with their lack of care!

They have earned our trust - and referrals. After a couple of stressful experiences elsewhere, a…read morefamily at our dog park suggested Pride in Grooming. We are so thankful for their intro. It was a game-changer! Now on grooming day our little one happily walks US to the door for drop off! The experience is caring and professional. We appreciate that Greg takes the time to listen for any medical updates or special grooming requests, like what we call the "Summer Beach" cut. After each appointment, our guy always looks and smells divine. And he knows it, pretty much prancing back to the car! I want to close by acknowledging I have learned that grooming sessions are about more than "cosmetics", they are also about "quality of life". Greg has made observations and shared suggestions like how to address matting, what/where hot spots are and even when a vet appointment would be wise. I repeat, we are thankful - and we recommend!

Our family loves coming to this store. As a multi pet family, there is always something we need at…read morePetsmart. We bring our fur baby to the salon regularly and even though he is a nervous boy, he always has a good time there. All of the grooming staff greet him by name when we come in and we can tell he is loved and will be looked after like one of their own family pets. We have our favourite groomers - but all of the staff are caring and try their very best - which clearly shows. It can be crazy busy in the salon sometimes and not all of the dogs are happy to be there (and not all of the other customers are kind or respectful) so we try to book our appointments during the week when there isn't as high a volume of appointments. It may not be perfect (cuz they are human beings after all) but we definitely recommend this Petsmart location.

On one side of this plaza, you have three stores that are side by side. I typically visit Winners…read more(it's a decent one) and Duchie's (free fried-up protein samples at a grocery store is awesome). Next to Duchie's is PetSmart. I have ignored PetSmart each time I have been in this area to shop. I decided to pop in today and break this cycle. I have betta fish as pets. I went there to take a look at the selection. It's okay. I also visited the guinea pigs. I almost want one. Staff are friendly. I didn't need any fish supplies, but they have everything I need to keep my fish happy. I was simply there to browse. There is plenty of parking at this plaza. (249)

I saw these guys at the Pet Lover's Show. Their main mission is to provide animal health clinics…read morefor domestic animals in rural / under-served areas. They gave me some information at the booth and were very plesant.

We HIGHLY recommend Valley Feeds!!! The help and customer service that they provide is exceptional,…read morethey truly go above and beyond!! We're so grateful to have found them! Taylor McKay who is the Sales Floor Leader, Sam, and other store staff have been incredibly incredibly helpful. They have provided exceptional customer service and have been extremely knowledgeable, helpful, professional, kind, and patient with my million-and-one questions regarding the best dog food for my dog. They have an incredibly helpful sale once a year on dog food that allows for very helpful savings, and a system set up that allows you to purchase what you need for the year at the sale price and have it stored at the store. They also are set up with reward programs where you buy a certain number of bags and get a bag free. I can't say enough positives about this store and the staff, and truly appreciate all of their endless help. Thank you:)

More than just a feed store! They offer lots of high quality foods for household pets as well. They…read morehave exceptionally polite and helpful staff, overall a pleasure to shop there for your pets and outdoor spaces! I love the candles too :)