I got my budgie from Exotic Wings in 2022 and have never had such a wonderful bird. I have taken…read morehim back for grooming many times, and the grooming is very efficient and fairly priced. I've also boarded him with EW&PT twice while away on holidays and he has always been well taken care of. The staff is always helpful and friendly and very knowledgeable. I highly recommend Exotic Wings and Pet Things. Here's a picture of Joey. He loves EW&PT too.

We feel ripped off! We corresponded through email and were quoted a price for birds. We travelled…read morefrom far to get to the store and were charged more than the quote. We showed them the email and asked them to honour their original quote. They said they can change prices whenever they want and they would not honour it. We were shocked as that is the golden rule of business to honour a quote. Their attitude was very unprofessional. There are so many other places to buy birds in Ontario. Do yourself a favour and stay away from this store.

The owner, Louisa is so friendly and talented. My Shih-poo is high energy and she had no problem…read moregrooming her. Louisa gave her a teddy bear cut. Absolutely recommend Clip and Tails Doggie Day Spa and Pet store.

The best grooming our dog has ever received. Our dog is an old dog and has trouble standing and…read morethis was an issue with most groomers however it wasn't an issue for Louisa and her staff. Our beloved special rescue dog was treated like a king. He received the best hair cut and the best treatment ever. We have had three rescues over the years and had many different groomers however we have now found the only one our dogs will ever use again. I cannot speak highly enough about the staff and the care they gave our hairy member of the family

I'm a longtime client of Canine Design and have happily followed them through several moves. Before…read moresettling on this company, I tried several others but after a few visits, my dog would get nervous and balk at going in. When we get to Canine Designs, Shala is happy to visit and reluctant to leave. She's a doodle and I can take her in looking like a buffalo and she comes out sheared but with a beautiful fluffy tail and ears. No nicks, no fear and they do a wonderful job of bathing her and trimming her nails.

The animals are kept crated all day. The crates are too small to stand, move around in, often…read moremultiple animals in one crate. Crates contain no bedding, food, water, toys etc. This is inhumane and the place should be shut down. I'd post a photo but I don't see a method for this.

PetSmart is a great store if you're looking for a large selection, however they can be quite pricey…read morefor the quality of goods you get. I have been shopping at PetSmart for many years now, and I find that they are definitely one of those companies that cares more for the bottom line than their customer's needs. Employees are generally friendly, but are not very knowledgeable; be very weary of any advice they give you especial concerning pet food and aquariums. I have attempted to give them the benefit of the doubt however I have found that my repeated attempts to give them a second chance have left me wishing that I had moved on to another store years ago. I am an avid pet owner and an aquarium hobbyist, and I have to say that a lot of their products are not only inferior but potentially dangerous. Their fish stock is sickly and I have often seen tanks that contain more dead fish than live ones. Fish that are not deceased are often diseased, sporting fin rot, fungal infections, and parasites such as gill flukes or camallanus worms. I have often pointed out these infections to employees who assure me that they will "fix the problem" however upon returning to the store a few days later the same fish are generally still for sale with the exact same diseases. Employee incompetence also extends to other sections of the store. PetSmart employees are quick to recommend their own brand when asked about pet food, often providing customers with potentially dangerous medical advice that should really only be provided by registered veterinarians. Furthermore PetSmart's prices are often exorbitant when compared to other local pet stores. On one occasion I entered PetSmart in search of a suitable corrugated cardboard scratching device for our foster kittens only to be shocked when many of said devices were priced at over 20 dollars! Considering that the cardboard cat scratching pads often last less than two months I found this price to be incredibly unreasonable. Feeling disappointed (and sad for our foster kittens) I searched around and found that the store Home Sense (which is located right next door to PetSmart) sells the exact same product for the much more reasonable price of 12 dollars. On another occasion, I asked an employee for a recommendation of cat toys that are suitable for young kittens and I was directed towards some small sisal ball cat toys. Upon bringing them home I was shocked to find that the balls were of such low quality that the tiny kittens were able to not only destroy them within a few short hours, but also unravel their string wrappings which could easily have lead to an extremely expansive veterinary bill due to intestinal blockages! Overall, while PetSmart does support a great selection of products, I would not generally recommend them as a business as the products are overpriced, the staff are incompetent, and their practices are amoral. Best to avoid them altogether!

The staff at this location are nice. A lady in the fish department was very helpful but the rest…read morewere just okay.

We HIGHLY recommend Valley Feeds!!! The help and customer service that they provide is exceptional,…read morethey truly go above and beyond!! We're so grateful to have found them! Taylor McKay who is the Sales Floor Leader, Sam, and other store staff have been incredibly incredibly helpful. They have provided exceptional customer service and have been extremely knowledgeable, helpful, professional, kind, and patient with my million-and-one questions regarding the best dog food for my dog. They have an incredibly helpful sale once a year on dog food that allows for very helpful savings, and a system set up that allows you to purchase what you need for the year at the sale price and have it stored at the store. They also are set up with reward programs where you buy a certain number of bags and get a bag free. I can't say enough positives about this store and the staff, and truly appreciate all of their endless help. Thank you:)

More than just a feed store! They offer lots of high quality foods for household pets as well. They…read morehave exceptionally polite and helpful staff, overall a pleasure to shop there for your pets and outdoor spaces! I love the candles too :)