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    Mutt Life

    5.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    6 years ago

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    Pet Valu

    Pet Valu

    (2 reviews)

    You know, for all my ragging on chain stores and franchises (I swear, you Yelp hipsters are getting…read moreto me!), I have nothing bad to say about this shop. You will not walk in here and see the exact same stuff as you will at any other Pet Valu. Each store will have different stock, because people in different places prefer different things for their pets. They carry my prefered litter, and the food the cats will eat, so that's all good. The staff has been consistent both in face and quailty. And a lot of them look like people I went to college with, so that's a plus. It's also nice to look at the Humane Society's cats up for adoption. There's nothing quite as settling as playing with a kitten..

    Today is May 28th, just came from Pet Value located in Milton and I had an awful experience there…read more Here is what happened: We have a Golden retriever and we decided to use the self service from Pet value to give our dog a bath. It was 6:45, I had just got back from work, picked up my husband, son and dog to go to the store. We arrived there at 7:00 PM and there was only a short, blond lady, that I unfortunately couldn't get the name. We told her her what we wanted and said that we already used the service in another pet value location ( Dupont and Dufferin in Toronto) where I had a wonderful experience. The lady walked us there and we started the bath. Everything was fine and when we finished we started drying him, but the tub was too wet, so we moved him to the other tub, but in 5 minutes this lady came to us and said we were supposed to use only one because other customers could come, and she she was correct, right? What if other customer showed? So we moved him back to the tub we gave him the bath. It was taking too long so we started using both blowers as there was no other customer in the store, but guess what? It didn't take more than 5 minutes and she came back saying we couldn't use both blowers. I asked why because there was just us in the store and she said that the system could blow up! Really, blow up the system?! Come on, so you can't have 2 dogs drying at the same time that the system blows up? But I didn't question that, we just stopped using the other blower. I had the blower and my husband was brushing the dog and the lady came again. She said we couldn't blow and brush at the same time because the dog was shedding. I immediately said that she has a lot of rules, that we didn't have that in the other store we went and she said that the reason we couldn't use the blower and brush the dog at the same time was because a customer could go to the store and could be allergic. What??????? We stopped using the brush and started only with the blower as we needed to have the dog dry. After 10, 15 minutes the blower stopped working and within the minute the lady came out from the back of the store. Was it a coincidence? I don't believe so, so I paid and left since she wasn't much help... Now, the time is 8PM, my dog stinks again because he is still wet, and I am stressed out.

    PetSmart Grooming - Water & food beside the litter? Unreal. Filth.

    PetSmart Grooming

    (3 reviews)

    We just moved to Milton. Previously when we went to Oakville petsmart for grooming service, it was…read moresuper nice, patient, and the kind staff checked a lot of things before starting. We got a beagle and he is still a young puppy so barks quite a lot, the staff in Oakville said it's totally normal for puppy because he is scared. The whole process was around 1 hour or more, with clear explanation afterwards what's done and what's not due to the condition of our dog. However, with the Milton store, the whole cleaning only lasts half an hour and we got the call to pick up our dog. Furthermore, the staff complained our dog for barking and possibly being aggressive. Being with regular vet checks and several grooming services, it's the first time that somebody call our dog aggressive. Will not go there again. Would rather drive to Oakville for a professional service that my dog deserves!!

    I recently moved to Milton and needed to have my dog groomed. I used to take her to a PetSmart in…read moreMississauga and my experience there was OK. At the location in Milton I expected a similar experience. I was wrong! Immediately upon entering the grooming salon it felt very different. It was relaxing and comfortable and the groomers were very gentle. I felt comfortable leaving my dog here. I was even more surprised when I picked my dog up three hours later. She was so happy and relaxed and her hair cut looks amazing! I am so happy with my experience here and I will definitely take my dog back here for future grooming with Kira E. Thank you for taking care of my dog!

    Mutt Life - petstore - Updated May 2026

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