Sylvia cares for each animal as if it were her own. You can leave your fur baby with her with…read moreconfidence.

Based on all the complaints I just read on Facebook I would not be taking any animal there . my…read moreopinion . so sad for the dog

I would not recommend this kennel. My dog spent 3 days, 2 nights at Glen Saxon. I requested the…read more"ultimate" package, which included a bath and grooming on top of the regular stay. When we dropped my dog off, we could see a few visible outdoor runs to our right; one held a fairly agitated dog while the others were empty. To our left was a high, solid fence that didn't allow for visibility. Upon drop-off, there was a very strong odor that wasn't pleasant. Understanding that places that house animals will have a natural odor, this one was more offensive than usual. The woman at the front desk was nice. We dropped off food, a bed, some toys and treats for our dog and left. When we returned, the woman at the front desk (a different woman and, I believe to be the owner) brought my dog out, as well as his belongings. His bed was soaked about 4 inches from the bottom and she said that it was, "...from the AC drip, not urine." It and his toys were covered in dog hair but not all his own, making me wonder if their kennels are swept between use since it isn't a shared space. The odor was still powerful. She told me that my dog had howled the whole weekend. I have yet to hear my dog howl at home. It could have been distress, and we won't really know the cause, but it is uncharacteristic of him to howl. I asked how his bath went and she said that they didn't give him one. I told her that I was under the impression that I had signed up for the grooming package. She told me that, "It doesn't really make sense to book grooming for a short stay" and that it would have made more sense if he stayed for a week. Regardless, he didn't receive the options I thought I had reserved for him. They didn't charge me for the grooming. I also asked how he played with other dogs and she said that they don't believe in open play because of dogs' natural pack mentality. This, however, isn't mentioned on the website. She also said that they care for many aggressive dogs and that it wouldn't be safe for social dogs like mine. Dogs at this kennel spend their time in small outdoor runs with caged social interaction and no wide, open spaces to run and roam. When we came home we washed his wet bed cover twice and tried to air it out. The odor was still so strong that we have never brought it back inside. I have had to replace the bed. I emailed Glen Saxon to request a refund for the bed I had to replace, since it was a direct result from being wet from their AC drip. The response I received was very unprofessional and offensive, with the owner calling me ridiculous, saying that I was just out to get money back from her and that if I really cared about that bed, I should not have brought it at all. She also told me that I must have misheard the part about the AC drip because it wasn't possible. Based on the lack of transparency about what the dogs experience while at the kennel, the lack of commitment to hygiene and care, the lack of professionalism when communicating with clients, as well as and the overall conditions, I would not recommend this kennel for any dog.

I have purchased a German Shepherd from Glen Saxon kennels and will recommend them to anyone! I…read morealways get stopped on the walking trails with people asking where I got him from. Glen Saxon not only always answers my questions when ever I have them but has been a pleasure to work with. Not only am I ever so happy with the way my dogs look, and feels after placing them on raw dog food by Ricky's Raw (Glen Saxon Kennels) but I've boarded my dogs here when I go on vacation for years. They are always spoiled, clean and most importantly safe. I speak very highly of this business!

This is a great pet store and the owners will go the extra mile to meet your needs. During the…read morelockdowns, they took phone calls, did special orders and were really available for the animals. That's what I want in a pet store!

I am prone to posting positive (paws-itive?) reviews, but this one is different. I can't say enough…read morewonderful things about 4 Paws. I recently adopted a rescue Bernese Mounrain Dog and at the same time had to find a new kennel. I searched exhaustively and was impressed by what I saw about 4 Paws. They offered me a tour throughout and behind the scenes of their facility, which instilled great confidence. I took my incredibly shy and anxious Berner to stay with them for a few days, which went better than I could have imagined. A month or so later, I took him back for an extended stay when I left on a longer trip. It went great, until when a few days in he unexpectedly and suddenly took ill. The best we could ultimately figure, it was pneumonia, but all they observed was he stopped eating, got even more sluggish and was running a very high temperature. They arranged to get him to a vet they recommended who was near mine, but open on weekends, and then volunteered to and spent the next five days ferrying him back and forth from their facility to the vet for tests and treatments. He recovered completely, and it was in no small measure because of the care they gave him, including trying many different food options to entice him to eat. I was helpless, far away and they stepped into my shoes as a caring owner brilliantly. I couldn't be more grateful to Kevin (the owner, who did most if not all the driving himself!) and his team, who went far, far above and beyond the call. His staff clearly love their work. Before I left him the first time, I questioned a few clients who were picking dogs up from daycare and they all raved about their experiences. Now I do too. Six stars out of five.

The best boarding place we've tried in five years of dog parenting! Ben has stayed there twice now,…read morefor a week each time. He came back to us looking better than when we brought him both times! We can tell he is well looked-after during his stay; they are very good to him even though he is a bit of a bossy little dog. :^/

Worst pet store to buy pet rats.i bought 2 for $50 and and one died in 2 days and the other in 2…read moreweeks.They keep them in glass aquariums which in itself is cruel because of lack of ventilation. BOUGHT a $5 feeder rats elsewhere a month ago and it is strong and healthy! Rip off store.

Got two of my birds from here. The store owner, Janna, was very nice to answer all my questions as…read morea new bird owner. She raised both my birds from when they were young and still needed to be handfed, so they both came to me very tame. She also supported me when I had questions afterwards about bird behavior troubleshooting and such. I can tell she cares very much about all her animals even after sale. I can't recommend this store enough because having someone knowledgeable to help as a new owner is extremely valuable. She also cares not to sell products which are known to be harmful for our pets, such as happyhuts for birds. Thank you Janna and your team.

On one side of this plaza, you have three stores that are side by side. I typically visit Winners…read more(it's a decent one) and Duchie's (free fried-up protein samples at a grocery store is awesome). Next to Duchie's is PetSmart. I have ignored PetSmart each time I have been in this area to shop. I decided to pop in today and break this cycle. I have betta fish as pets. I went there to take a look at the selection. It's okay. I also visited the guinea pigs. I almost want one. Staff are friendly. I didn't need any fish supplies, but they have everything I need to keep my fish happy. I was simply there to browse. There is plenty of parking at this plaza. (249)

We had our dog groomed here about 3 months ago, everything went well…read more This time: Had a grooming appointment for 1:30. After waiting for service for 5 minutes, I was told they had a backlog and could not take my dog for 3 1/2 to 4 hours????? At least they could have called me ahead of time to let me know. I won't be doing business with this PetSmart store.

We fell in love with this dog toy that our friend had. It was a cow that had a squeaker that made…read morean oinking sound. She let us know that it was from Bone and Biscuit. I don't see a lot of these around the city but they seem to have more in the west end. This store was impeccably clean and well organized. The lady saw us admiring the cow toy and let us know that it also came in a sheep as well. They have an extensive selection of premium dog food in dry, wet, and raw food forms! Almost the entire back of the store is a refrigerated case. There are prepared foods that are cooked and uncooked ones. They had bags of just individual parts so you can mix and match, like quail eggs and chicken feet. Everything looked really clean, moreso than most grocery stores lol. They also have a case of really nicely iced baked goods. Some are birthday and some are just for the season. There were summer ones including really cute squirrels and crabs, almost like the really nice iced cookies you see at Starbucks! They also had other doggy party supplies like hats, bandanas, and bow ties with cute prints.

As well as having a great selection of specialty pet foods and knowledgeable staff, this is the…read moreonly family-run pet supply store in the tri-cities area that has a box of FREE doodles at the front counter!

I love dealing with the 'Mom & Pop' stores rather than the big chains. They are all great…read moreknowledgeable people and everything is at fair prices. I buy all my pet supplies here Great store.