The owner, Louisa is so friendly and talented. My Shih-poo is high energy and she had no problem…read moregrooming her. Louisa gave her a teddy bear cut. Absolutely recommend Clip and Tails Doggie Day Spa and Pet store.

The best grooming our dog has ever received. Our dog is an old dog and has trouble standing and…read morethis was an issue with most groomers however it wasn't an issue for Louisa and her staff. Our beloved special rescue dog was treated like a king. He received the best hair cut and the best treatment ever. We have had three rescues over the years and had many different groomers however we have now found the only one our dogs will ever use again. I cannot speak highly enough about the staff and the care they gave our hairy member of the family

The ladies at Central Bark are absolutely phenomenal. There aren't enough words for how amazing…read moreeveryone is there! When I leave my pups, I KNOW they're in safe hands. The attention to detail, the kindness and the love and care they put into taking care of any pup that comes in is outstanding! We brought in our beagle, Olive; who HATES nail clippings. The amount of patience they had with my fur baby is amazing. Melanie and Vicky tried different techniques to get Olive to calm down for her clipping and it turned out nothing short of perfect. I'm never let down by Central Bark, and it's now my go-to; even if I have to commute a bit to get there!

Mel is great! She is ALWAYS accommodating to my super busy schedule and even schedules my cat in…read moretime to time. My dogs love it there, they are well taken care of.

Having our pooch move from another city to Waterloo meant we had to look for a new groomer. Looking…read moreat other services around the KW area, I was drawn to Clippers because of the homey feel I got from their page and reading about their staff. The parking lot is a little small but it's in a nice location where you can easily hop over to a coffeeshop or other places while you wait for your pet to get their cuts, etc. done. I liked that the staff in the back (who would be doing the haircut) was the one directly talking to us to get exactly what we wanted. She asked us the right questions, and in great detail. My partner and I had concerns about our dog's nails and they were able to clip them (which gave our little one great relief!). I was very happy with the service and we got exactly what we told her to do for our dog. Overall, it was a very good experience!

I've been coming here for years. Although the employees in the back are excellent, I have received…read moresome attitude and rudeness from the girls at the front desk. When I came in for my cats appt- there was no hello or smile it was just " whos this". Even though there is a chart right in their hands of previous appts- I still get asked what would you like today. So I said the same as last time. After some more rudeness I had drop my cat off and came back an hour later. The girl at the front asked me what I was there for. I was shocked that just an hour before that I had dropped my cat off to her. And after I said I just dropped him off - more attitude. A customer had come in when I was sitting there waiting- and she again gave attitude to another customer. The customer said " hello how are you" and right away the recptionist said " who's this" very rudely. I would be going to another place but unfortunately there are not many places around that will cut cats. I don't want to make them look bad but this has been happening many times now and I feel that if you are dealing with the public- a simple hello and or a smile would be nice. Especially for the price I pay for my cats hair to be cut. The employees that actually work- in the back- are great and keep up the excellent work!

They have earned our trust - and referrals. After a couple of stressful experiences elsewhere, a…read morefamily at our dog park suggested Pride in Grooming. We are so thankful for their intro. It was a game-changer! Now on grooming day our little one happily walks US to the door for drop off! The experience is caring and professional. We appreciate that Greg takes the time to listen for any medical updates or special grooming requests, like what we call the "Summer Beach" cut. After each appointment, our guy always looks and smells divine. And he knows it, pretty much prancing back to the car! I want to close by acknowledging I have learned that grooming sessions are about more than "cosmetics", they are also about "quality of life". Greg has made observations and shared suggestions like how to address matting, what/where hot spots are and even when a vet appointment would be wise. I repeat, we are thankful - and we recommend!

We have been taking our dogs here for years and have had nothing but positive experiences…read more Everyone is very friendly and accommodating. Our Mack loves to go there. Highly recommend.

I've been going to Pinetree for about a year now. Spring (our adopted pupper) has such a positive…read moreassociation to daycare, she is always so excited to come back. You can tell that the owners and staff love what they do, and Carlos has such an infectious smile. It's always a delight to stop by. I would recommend Pinetree to anyone. I am so happy I found them, it helps with the days I have to commute to Hamilton for work.

I am prone to posting positive (paws-itive?) reviews, but this one is different. I can't say enough…read morewonderful things about 4 Paws. I recently adopted a rescue Bernese Mounrain Dog and at the same time had to find a new kennel. I searched exhaustively and was impressed by what I saw about 4 Paws. They offered me a tour throughout and behind the scenes of their facility, which instilled great confidence. I took my incredibly shy and anxious Berner to stay with them for a few days, which went better than I could have imagined. A month or so later, I took him back for an extended stay when I left on a longer trip. It went great, until when a few days in he unexpectedly and suddenly took ill. The best we could ultimately figure, it was pneumonia, but all they observed was he stopped eating, got even more sluggish and was running a very high temperature. They arranged to get him to a vet they recommended who was near mine, but open on weekends, and then volunteered to and spent the next five days ferrying him back and forth from their facility to the vet for tests and treatments. He recovered completely, and it was in no small measure because of the care they gave him, including trying many different food options to entice him to eat. I was helpless, far away and they stepped into my shoes as a caring owner brilliantly. I couldn't be more grateful to Kevin (the owner, who did most if not all the driving himself!) and his team, who went far, far above and beyond the call. His staff clearly love their work. Before I left him the first time, I questioned a few clients who were picking dogs up from daycare and they all raved about their experiences. Now I do too. Six stars out of five.

The best boarding place we've tried in five years of dog parenting! Ben has stayed there twice now,…read morefor a week each time. He came back to us looking better than when we brought him both times! We can tell he is well looked-after during his stay; they are very good to him even though he is a bit of a bossy little dog. :^/

I am a regular at Ren's Pets in Aberfoyle, and the staff here are consistently excellent! From the…read moremoment you walk in, you are greeted with a smile and a genuine offer to help. Most recently, Jasmine went above and beyond to help me find the perfect recovery suit size for my dog. It's that kind of personalized service that keeps me coming back.

DO NOT TRUST THIS COMPANY TO FULFILL YOUR ORDERS…read more I ordered two bottles of ear cleaner from Ren's Pets for my dog. Since I was paying $14 for shipping and handling, I added a few low-priced, light-weight items to the order. Much to my surprise, I received a box containing the light-weight items but the bottles of ear cleaner that I really needed weren't there. There was no mention anywhere of there being a backorder so I tried to check for information online. There was no way to check the order status since I hadn't opened an account. I called and left a detailed message asking about the missing items and shortly after that I received an email from someone named Amanda saying the following: "they were on back order and since the back order total was under $20.00 they were cancelled" I replied to Amanda with the following: "I really appreciate the quick reply but I don't understand. Why would you cancel part of the order without even advising me instead of just waiting and shipping everything I ordered together? If I place another order for the ear cleaner now, your website will charge me shipping again and that's not fair. Please either ship me the two bottles of ear cleaner that I ordered or credit me the full price of the shipping and handling and I will place the order again." Amanda immediately replied with the following: "Now in the e-mails we send for the confirmation of your order we do mention towards the bottom that any backordered items that are under $20.00 they cancelled and you are not charged for them. I do apologize but since they have been cancelled as mentioned we can't ship them out." It's a really bad business practice to charge someone $14 for the shipment of four light items and two heavy ones and then simply choose not to deliver the two heavier items, without even so much as notifying the client! I replied to Amanda pointing out that Ren's Pets could've made this right and gained a loyal customer for life. Instead they kept my $14 and hid behind the small print at the bottom of on an order confirmation...which is obviously emailed to the customer AFTER the order was confirmed. There is no shortage of online stores that actually fulfill their orders properly. Save your money and spend it on a company that delivers ALL of the products you ordered.

I take both my cat, Kilo, and my kitten, Simba, to this clinic. I rescued Simba as a 5 week old…read morekitten, who ended up being deathly sick and full of infection. The Guelph Cat Clinic brought him back to health, and supported me through the extremely time-consuming and exhausting care it took to keep him healthy. They checked in every couple days once I brought him home to make sure he was doing okay, as well as to make sure I was okay. I will forever take Kilo and Simba to this clinic, and I would like to especially thank Dr. Farley for the amount of time and effort she put into nursing Simba back to health. I strongly recommend the Guelph Cat Clinic for their amazing staff, their empathy, and their love for cats.

The best vet visit I have ever had with my very stressed, very fearful, easily agitated cat. Most…read morevet visits are stressful for both my cat and for me. He gets very scared, and becomes aggressive when fearful. Even sedation at home typically is negated by his fear. Our appointment with Dr. Farly went smoother than I could have hoped. She was very gentle, calm, and low stress for my cat. She was able to handle my cat for a thorough physical exam, and administer his vaccine without restraint. The birdcage in the exam room helped distract him just enough to prevent him from being fearful! It was amazing, and definitely well worth it. Fees are reasonable, and comparable to other clinics in the area