They had some cool items I never knew existed, and were pleasing to shop for in our modern world…read morefull of problems. And a very nice proprietor who was knowledgeable and helpful.

This place is terrific. It has everything you'll ever need or don't even think you'll need yet, and…read morethe staff is helpful and knowledgeable and considered and gentle and I'm totally impressed. I had a squirrel problem and learned how to solve that problem and I can't say enough about how it exceeded my expectations on every level. Thanks.

She was always so nice in helping you picking the right bird, When I bought my little blue quaker…read moreparrot she was so friendly and helpful, I have always liked that place great atmostfere

Knowing Colleen and her ethics. She is a top notch person. Her birds are hand fed, friendly and…read morewell socialized. She also takes in birds that are no longer wanted, birds that are traumatized and gets them readjusted to being birds, and also takes in birds that were abandoned. She has a small amount of birds on hand, never more than a dozen because she knows that is her limit in the store. Her bird seed is fresh and is always coming in (my birds loved her seed as it was fresh), and it is CHEAP. If you have questions she is always willing to answer your questions. She also has fresh chicken eggs for sale (Eating eggs). Yes, I know Colleen, NO I am not paid for this review. I was a customer for many years until my cockatiels passed away..

Great local pet shop with friendly and knowledgeable staff that care about the treatment of their…read moreanimals. If you're reading reviews saying that they're unfriendly, keep in mind that these guys aren't afraid to call people out if they're unprepared or uneducated in pet ownership. Every employee is willing to help do exotic pet projects right; from reptiles to aquariums to amphibians to arthropods, bioactive setups and more.

Store is clean but the staff (except one very tall guy in glasses thank you for being kind ) is…read moreunwelcoming and less than helpful. The young woman was especially unwelcoming. she was curt and condescending. Ive never been to this store so I was already nervous and her behavior just made it worse. she made me want to leave. no hospitality to the point the one nice worker was over compensating when he came back out to the front. It's that kind of treatment that makes people shop online. the store is fine, they have decent selection but if they're losing money its because they're hospitality is horrendous. the store is close to where i live and its locally owned (another reason i went there) but I'll be going elsewhere for my pets needs.

I have gone here for years. Excellent, knowledgeable staff, (especially Randall) high quality pet…read moreproducts, amazing return policy. Randall has helped me so much over the years with pet health issues, recommending products, researching, and giving sound suggestions. They are all great there!

This neighborhood pet food/supplies store is in the Friendly neighborhood near Friendly Market and…read moreFriendly Garden, and has Drumrongthai food cart in its parking lot. They are not a big store but they have a lot of good quality items for cats and dogs, including leashes and harnesses, supplements, treats, litter, litterboxes, and foods: dry, canned, raw and freeze dried raw. They are kind and knowledgeable, have a frequent buyer punch card system in their computer, and a generous return policy.

Came here per Reddit's recommendation. We got our pup a tendon with fish skin which she thoroughly…read moreenjoyed and the selection was wide. A ton of sample packs on the back wall. Couldn't be happier. Also cute cat to adopt in window. You can meet and greet if you'd like. We got some kangaroo sample kibble.

The staff here are very knowledgeable. They help me with my nutritional questions and offer me…read moreassistance in taking heavy products to my vehicle, and also will take special orders. They have a great variety of food, supplies and toys for all of your pets. Check them out. In addition, they find homes for cats and kittens. I appreciate that very much.

I stopped in here today to burn some time and it was alright. I had been before when I got a new…read morecat and found what I needed, but today I was looking for a cat harness that was safe and all I found were basic harnesses, no vest harnesses. I checked the dog section just in case but they only had large ones, no extra smalls. I ended up just getting some individual packs of wet food so I can try some new flavors with my picky eater cat. Before I left I had to go to the bathroom, which is in the back of the store on the right side. It didn't look like it had been cleaned in a while. It got the job done but I didn't feel super sanitary while I was in there. The rest of the store was about the same level of cleanliness - it could use a good sweeping and mopping. The people working there are nice and friendly. The cashier I had was brand new, it was her first day so she made a couple mistakes but she was super sweet and apologetic. The store is part of a shopping center so there's a huge parking lot with plenty of open spots to choose from. There's a light to get in and out so it's super easy to access too. Overall this PetSmart is just fine. It'll do in a pinch (depending on what you need) but next time I would rather go to a small business instead.

The groomers are unable to handle the dogs well. They try to do too many things at once and end up…read moredoing nothing well.

Mikey, has talked me through CBD calming pill options…read more Cheese sticks for my pit bulls that last more than a day. Dog treats and more. Flea treatment A real wealth of knowledge. Want to feel valued and ask questions and get good feedback? Ask for Mikey!

i'm so glad I found this place, I went in for the first time today and was able to bring my dog in…read more I had asked a staff member first if that was OK, and I was embarrassed to ask because usually it's a known truth that you can bring your pet into a pet store but the person at the counter made me feel, so welcomed, just like the rest of the staff did during my visit. This place has everything you could ever need for a pet and surprisingly they have more things than your big pet supply stores and at the same prices too. I was kind of meandering around and someone asked me if I needed anything and we got to talking about my cat that wouldn't drink water and for the last three years I've talked to everybody about it and I've never been able to get her to drink water, she was a feral cat, most of her life. he commented that I should add some water to her dry food when I mentioned that it's so expensive for me at the moment to buy wet food as well as dry food. since I had been discussing the issue on and off for the past few years with other cat owners, I took the advice with a grain of salt because nothing had worked until now. But I got home and I tried it, and my cat ate the entire thing faster than I had ever seen my cat eat . This doubt just represents the level of care and customer service and local small town small shop service. You don't really get nowadays. I feel like an 80-year-old riding this, but I am a millennial and I just very much appreciate this Store what a hidden gem what a place to find I'm so happy that I did. They have everything! They even sell cigarettes at the front counter, which threw me off at first, but they are the cheapest cigarettes I have ever witnessed in this town. The selection of cigarettes is the same as everywhere else, but the prices are about a dollar or less give or take. last thing, have to address this someone said the one thing they didn't like. Is that the pet store sold candy and cigarettes. Thus not giving them a five out of five star review despite everything else being great. I wanted to say that to stay in business this is likely a move that needed to be made in order to compete with big pet supply stores and keep their prices competitive * ** regardless of whether candy or cigarettes offends one, the rareness and necessity for local business should outweigh any vices one may find brackish. this is a commendable business move, and I applaud it and would help other stores can follow in order to stay in business. That's just the way it is and the bonus is that one is never forced to purchase a product they do not desire despite running the risk that the particular product may appears in one's peripheral.** *

I was so disappointed. I have lived outside of NYC, SF, and except for one experience going into…read morethe Benefit store in Mill Valley when I had a mild case of poison oak on my face, never before have I felt so judged the minute I walked into a store. I really try to be friendly wherever I go, have had Nurse Practitioners tell me how happy they are whenever they see me on their schedule for the day, but this was like walking into a brick wall. The gentleman behind the counter was capable of smiling, he did so with someone who was obviously a regular who came in after me, but it felt like I was beneath him to interact with. You know, when you work for an establishment, you are an ambassador for that establishment. If you want the business to grow, being nice just may create more regulars.

Will definitely stop in every time we're in Eugene. Daisy had the best time sniffing around, being…read moregreeted as soon as she walked in, and picking treats to take home. Our plan was to purchase some treats but we left with much more and didn't feel we over spent. The staff immediately welcomed us and introduced themselves to Daisy -- offering her a treat. The store was clean and felt open, plenty of space to move around and let Daisy explore. We certainly appreciated the visit and will return.