They have always been very knowledgeable about what works best in my aquarium and unlike PetSmart…read morewhere my fish die within three days, my fish lasted a long time.

Great local pet shop with friendly and knowledgeable staff that care about the treatment of their…read moreanimals. If you're reading reviews saying that they're unfriendly, keep in mind that these guys aren't afraid to call people out if they're unprepared or uneducated in pet ownership. Every employee is willing to help do exotic pet projects right; from reptiles to aquariums to amphibians to arthropods, bioactive setups and more.

Manager and staff here are very friendly and helpful. The selection of flavors in the brand of dog…read morefood we buy (Blue Buffalo, canned) is excellent. I'm glad the store is in our area.

The groomers are unable to handle the dogs well. They try to do too many things at once and end up…read moredoing nothing well.

Love this place, one of the few pet stores that actually has a decent cat selection including…read morefrozen! Great variety of food and some good toys as well! Staff is always super nice, love shopping here and supporting local!

I was so disappointed. I have lived outside of NYC, SF, and except for one experience going into…read morethe Benefit store in Mill Valley when I had a mild case of poison oak on my face, never before have I felt so judged the minute I walked into a store. I really try to be friendly wherever I go, have had Nurse Practitioners tell me how happy they are whenever they see me on their schedule for the day, but this was like walking into a brick wall. The gentleman behind the counter was capable of smiling, he did so with someone who was obviously a regular who came in after me, but it felt like I was beneath him to interact with. You know, when you work for an establishment, you are an ambassador for that establishment. If you want the business to grow, being nice just may create more regulars.

I go here often due to convenience & I love supporting local biz. There's some of thr coolest…read morefolks in Eug workin & can help with most questions. The selection is solid too & has a great raw frozen area !

This neighborhood pet food/supplies store is in the Friendly neighborhood near Friendly Market and…read moreFriendly Garden, and has Drumrongthai food cart in its parking lot. They are not a big store but they have a lot of good quality items for cats and dogs, including leashes and harnesses, supplements, treats, litter, litterboxes, and foods: dry, canned, raw and freeze dried raw. They are kind and knowledgeable, have a frequent buyer punch card system in their computer, and a generous return policy.

This is a small store that carries an array of natural foods for dogs and cats, treats,…read moreaccessories, toys, and grooming supplies. Prices are about average for the area. They have better quality pet food than you can get at the big box stores, though they don't carry the grain-in kibble brand I've been feeding for the past few years. I supplement with fresh meat and vegetables and yes, my dog is pampered, but I wasn't ready to switch base kibble brands, and I only saw grain-free options on the shelf. The lone employee was basically polite but not too helpful. I found some treats and shampoo for my dog, but otherwise had to go elsewhere.

I've always chosen to support smaller companies. Even though J co natural pet charges more for the…read moresame products than petsmart. I still would shop there to support a smaller company. Not after today. I brought 1 out of my many dogs in to pick up some training treats. He is only 6 months old. The clerk working approached very quickly/closely to me and my dog. and caught my dog off guard and he nervous peed slightly. The Clerk asked if I wanted to take him outside. So I did to the grass to finish his accident. I returned to pay for the treats and leave. However the clerk yelled at me and my dog not to come back into the store and to leave the dog outside. I calmly informed him I will never be going back to this store again. My puppy had a nervous accident. And it is way too hot outside to leave a pet outside. Especially a black puppy. The clerk furthered the bad experience for my dog and for myself. We both deserved to be treated kindly and with respect.

Came here per Reddit's recommendation. We got our pup a tendon with fish skin which she thoroughly…read moreenjoyed and the selection was wide. A ton of sample packs on the back wall. Couldn't be happier. Also cute cat to adopt in window. You can meet and greet if you'd like. We got some kangaroo sample kibble.

The staff here are very knowledgeable. They help me with my nutritional questions and offer me…read moreassistance in taking heavy products to my vehicle, and also will take special orders. They have a great variety of food, supplies and toys for all of your pets. Check them out. In addition, they find homes for cats and kittens. I appreciate that very much.

The store is conveniently located and the operating hours are good. They have a good selection of…read moreeverything a pet needs.

I got called back to work and needed to get everything in order for my pet sitter on very short…read morenotice. I was not only able to get cat food and litter, the vet on duty worked me in to get their vaccines that day. I appreciate their efforts to help me get in and out with such short notice! And, the vet and staff were so kind and gentle with my cats!

I went to this Mini Pet Mart for the first time today in search of a specific cat toy that my cat…read moreloves. My friend had previously cleaned out their inventory so I was hoping they would have them back in stock but it seems they don't carry them anymore as none of the stores in town have had them for months. When I walked in I was greeted immediately. I was only there for maybe a minute because I was looking for a very specific thing, so I didn't browse the whole store. What I saw was as clean and organized as there other locations. The parking lot isn't very big and can be difficult to pull out of when traffic is bad.

I would love to give 5 stars, except for 2 issues. First…read moreoff, the staff are 5 stars all the way. And Ashley, the Regional Manager, a solid 5 stars. The 2 issues? Firstly, there is no place to submit reviews on their website. They happily show you a list of 5 star reviews, but they must be copying them from Yelp. Secondly, their 'Loyalty Program' is bogus. (The 'Loyalty Program' is: Buy a certain number of bags of pet food, get the next one free). It's presented as though "THEY" (Mini Pet Mart) appreciates your return business, so "THEY" reward you with a gift. Unfortunately, "THEY" are some unknown company in some unknown location, that contracts with Mini Pet Mart, to operate this 'Loyalty Program'.The gift actually comes from the unknown company--which is ok I guess, but the whole program is misleading. So your loyalty is NOT to Mini Pet Mart and it's fantastic crew! So disappointing.

This store has hands down the best customer service I have ever seen in my life. The employees are…read morefriendly, knowledgeable, patient, and considerate. There is a large array of quality products for just about any pet you could think of. I have never felt disappointed exiting this store and will happily recommend it to anyone in the area looking for a place to come back to whenever you're in need of pet related products.

This pet store also sells cigarettes, which is odd..but the staff seems friendly and knowledgeable…read more They offer a nice variety of goods from organic to commercially made items. Doesn't smell in there, which is a bonus when going to a pet supply store. They have 3 other locations around town, check them out.

Ive been a customer for many years. Recently my new pup would only eat Chicken Crisp treats and I…read morehad trouble finding more. I was put in touch with the warehouse and the lovely woman sent 4 packs to this store after leaving me a voicemail. I am SO impressed and grateful for amazing customer service. Plus all of the employees are wonderful.

I stopped in here to get some toys for my new cat today and found a lot of great options. They have…read morea huge selection of cat and dog toys as well as a lot of food and treat options. The staff were attentive and friendly and the store was clean. I wish they had more reptile supplies as I also have a gecko and I'm running low on Pangea, but I may have just missed it. The parking lot is big and easy to get into and out of, the only problem is that it's on the one-way part of West 11th so if you're coming from the west you need to do a little bit of a weird route. I'll definitely be back here for more cat toys in the future!