I've bought dozens of things from these guys and they are amazing. Never been disappointed even…read morealittle, and being a dinosaur they have held my hand with computer questions dozens of times !!! You can't go wrong at this place and the money I've saved is immense!

Shawn was awesome. Very helpful. Great selection of Amps and Speakers for the best price in town.read more

It's the OSU Campus Target. Not the l one on Hogh Street,…read morethis is the "bigger" one. So, it can be quite busy and hectic but offers all the selections you might expect at a bigger target store. This location serves the entire Tri-village, Upper Arlington & Grandview Heights areas, as well as the OSU/Short North/Victorian Village communities. Lots of people and a very busy parking lot. Offerings include pre-order purchase curbside pick up.

Typical target... Unfortunately, they didn't have what I was looking for but it's worth the visit…read moreif you need something!

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

Worst customer service!! I asking for help to buy a tv there is no help no cart to carry it out,…read moreguys you need lot to do to get better, training l, change employees there was three employees laughing and talking never pay attention for customer needs

Not only does the product quality beat all the others, the level of service and quality of the…read morestaff is also the best. Go there !!

Filling a serious gap in the Columbus market, Sound and vision provides a good selection of high…read morefidelity equipment for any consumer from the beginner audiophile to the seasoned golden ear. I have enjoyed each visit to the shop. In a market where exploring audio is near impossible, their hours and availability are much appreciated. I drop by the shop every so often to see what's new and to listen to the flagship products. I have not experienced the design aspect of the business and do not have much interest in home automation, but they have great options. I am an audio guy, and really appreciate the variety. I would live to see some of their products showcased a little better. But I'm not certain they could do that with the space they have. I do not make purchases often, so when I cone in, it is refreshing that I am not treated as a spectator. But I am given excellent care. And allowed to listen. It will certainly translate to purchases when the opportunity arises. If you're looking to upgrade or get started on a hifi check out sound and vision!

I had an Infinity sub-woofer that suddenly stopped working. Opened it up and saw that the sound…read morecard inside was melted and burned to a crisp. I was pretty sure I would have to buy a new one, but just wanted to see if I could repair it for less. Innovative Media Systems replaced the components for a decent price and got the speaker working again. However, after I got it home there were still problems with the speaker. It would occassionaly overheat and shutoff. At first, I was upset that I had paid to fix this speaker and was wishing I had just bought a new one. But, to their credit they repaired it again for free. The speaker has been working like new for over three months now.

From the owner: Innovative Media Systems is a locally owned and operated business serving Columbus and the…read moresurrounding are since 1966. We specialize in Commercial audio visual systems and CCTV.

Best experience I've ever had with computer / electronic help! I brought 2 laptops in (my old one I…read morehad been using for several years) and my new one which wasn't working as well as I had hoped (however I could've just brought in my old one and gotten it upgraded there instead of getting a new laptop had I known about this place before.) I had them check & remove any viruses & malware / spyware from each computer as well as clear the old one and switch to a Linux based operating system. They also extracted my data from the old laptop and put it on the new one and then upgraded the RAM and overall storage capacity of the Old Laptop. I brought it in to them on a Monday evening and by Tuesday afternoon the next day it was done. The owner Saeed and his staff are very friendly as well. Very satisfied! Much more personal, custom and timely experience than a place like Microcenter. Highly recommend!

Quite expensive. Compare costs with other options. They did what I asked, for a very high price.read more