I purchased several items from Equus Now for the 2024 Christmas season. In addition to the items…read morebeing an extraordinary value, my package was shipped promptly, I was kept abreast of shipping progress along the way, and I received my order in record time! When I called with a question about an item, the customer service representative provided a clear, concise answer, and went out of her way to ensure that I was happy with my purchase. I was "wowed" by the service and the focus on the customer both of which are rare in today's consumer marketplace. Bravo Equus Now!

Buyer beware ...... Recently bought a horse and spent a…read morelot of money at this store. Received a call my son "won" a free shirt. With only two male shirts in the entire store, a nice employee showed me a shirt that would fit the stipulations of a prize. Went to register and the owner charged me $32 dollars for my "free" shirt. Then she acted like she did me a favor. She did! Moved me to ONLINE ;)

This place is worth the drive. Some of the brands that they carry (in no particular order, these…read moreare the ones I was able to write down as we surveyed their store): Red Wing, Merrell, Keen, Sperry, CAT, Rocky, Ariat, Chippewa, Danner, Carolina, Lacrosse, Columbia, North Face, Muck, Twisted X, Under Armour, Stormy Kromer. This is the largest selection of boots I have seen anywhere! Work boots, cowboy boots, rubber barn boots, waders, hiking boots, fashion boots. They had a lot of clothing options too. Wrangler, Ariat are both there, as well as many other jean brands to select from. They have plenty of sizes in stock as well. The salesman we talked to initially (when my husband was originally looking for work boots, but then decided he didn't need any) was super helpful, and guided our selection process. Steel toe and non-steel toe brands. I was able to purchase Ariat jeans for my husband, an off-brand Carhartt-type coat for my 11 year old son, and a t shirt for my 6 year old daughter. If you're waffling between brands of boots, I'd stop here. They had most (if not all) of each brand's lines of product.

Love this store. Need to carry more MENS Birkenstock and also the Birkenstock insoles. Good…read morecustomer service.

BUYER BEWARE - DO NOT PURCHASE SADDLES FROM THIS STORE!!…read more My good friend purchased a saddle from The Tacky Horse in April of 2024. On the very first time on a horse, it was making such an obnoxious noise that it spooked an upper level, multi-world grand champion horse and never even was sat in more than 1/2 a walking lap around the arena. The saddle was taken back and asked to be repaired. The owner Carrie advised that the rep would reach out to her - Tim Rafield with JT industries / Tough-1 / Silver Royal / Royal Heritage saddles. He never called! In the meantime, the buyer was going thru chemotherapy and fighting for her life so the busted saddle wasn't on the forefront of her concerns. In November, she returned the saddle to the store to fix and it was finally returned in JANUARY! My friend is still deep in her cancer battle and can't ride the horse any longer - and ended up selling the horse the saddle was purchased for. She also had a buyer lined up for the saddle and on the FIRST RIDE, the billet broke. Thank goodness the rider is a great rider and didn't get hurt but this could have caused serious injury! Upon inspection, the billet was never correctly attached. There was a leather cover over the connecting area and nothing was broke on either place. The saddle again was returned to the Tacky Horse and yet again, we were told a rep would call us and never did. The saddle was repaired and basically we were accused of tampering with the saddle (that doesn't have a single mark on it btw because it HAS NOT BEEN RIDDEN IN) and that there is no way this could be a manufacturing issue. I finally tracked down the sales rep, who had nothing to say other than lies on how long ago we purchased the saddle and that the issues were new. We just want our money back on the defective saddle - we could have had it sold by now had it not been defective. Upon some research, Royal Heritage saddles are made by Silver Royal - which is a Tough-1 / JT Enterprises brand. I will include all the screenshots of interactions with their lovely sales rep who seemed more concerned about keeping money in his dealers pocket than doing the right thing for the customer and standing behind the products he sells. BE CAREFUL DOING BUSINESS HERE! One of the worst experiences in the horse world I've had in a while!

The only place that I go for my horse's nutrition, my tack and any other advice or product!…read more Love the Tacky Horse!