I needed 4 lock sets installed. Careful, meticulous and perfectly done. Earl is a real…read moreprofessional. So happy I used him after years of seeing his truck. Excellent experience.

Earl was great. So experienced and helpful. His shops is…read moreamazingly well stocked. I highly recommend his service.

We highly recommend Marr Locksmith. Eric returned our phone call and helped us in selecting what…read morelock would work best for our door. We are so pleased with the new lock which Eric installed. He did a wonderful job and left everything looking perfect. He is a true professional and we confidently and most highly recommend him.

Fantastic experience! I had a remote starter installed and not only were they competitive the…read morecustomer service was top notch. Lu is a true gentlemen and man with integrity so you cannot go wrong. I don't usually write reviews but the service I received needed to be passed on. I would highly recommend them. Dan C.

Excellent work, pleasant and professional. I had installed a start-X remote start in our 2019 Lexus…read moreRX-350 but could not get it to program. He found the issues and got it working perfectly

The gentleman on duty was out on a job. He had his cell posted to the door. I needed a key lock for…read morea gym locker for that day. He was willing to bring it to my office and he had a credit card processor on his phone. He didn't charge me extra to swing by my office and his price was more than reasonable. Great customer service and generally a nice guy. Give him a try.

Next day service, great communication. Kind and knowledgeable. Will gladly call again for further…read morekey-related needs. Highly recommended. Rest assured this bet's a lock.

This business is wonderful to deal with. Their customer service and communication is top notch. I…read morewould highly recommend them to anyone.

Cameron was fantastic. Very honest and reliable. Great prices and very informative. I'd highly…read morerecommend coming here.

Scott was amazing. I managed to lock myself out of my house and after searching locksmiths near me,…read moresaw all the good reviews on here and decided to give them a try and see what the wait would be. Scott answered and said he could be at my place in Lynnfield in 15 mins as he was just finishing up a job in Peabody and on his way back to the office. He was very pleasant, professional and kind. I wasn't aware smart locks can't be picked so he worked diligently on the old lock on the back door. I was very pleased with his work and speed (he had to use a couple of different tools because it was a little more challenging), customer service, professionalism, kindness and lastly the rate. I was expecting to pay at least another $100 for a service like this, so thank you, Scott!

I've no idea where my origional review went of this operations start up as "better than most", when…read morethey were first opening in their initial Rt1-Norwood spot across from MaddenFord. I recall it was an incredibly positive surprise of surprises employing this operation all around! Whenever asked about their type services, my reply's been, see Pop-a-Lock! Service, Quality, Value were all outstanding characteristics @Pop-a-Lock!

I called Mati. I needed a new key fob made after our old one got ran over. I ordered an aftermarket…read morefobs. He gave me a quick estimate over the phone for programming the fobs I had. He me about possibilities that could drive the price up (i.e. the fob I had not working) as a precaution. He was prompt in arriving. He was great to chat with. He was thorough in making sure the fobs worked. I would highly recommend.

Shout out to this locksmith for being a total pro! Mati responded fast and arrived exactly on time…read more You can tell he takes his craft seriously--he stayed to ensure my new keys worked perfectly before leaving. The value for the price is excellent, especially for a 2017 Prius key fob duplication. Highly recommend if you're in a pinch!

I had lost my car keys. Contacted dealerships, but there was a long wait, they wanted me to tow the…read morecar there and the cost was triple of what SherlockLock quoted me. I specifically looked up for Toyota certified locksmiths. SherlockLock drove to me in snow -- they were prompt, accommodating, great communicators. They did a great job. I have the key that works and can access my car again! I am so grateful to Luis and Rick! Excellent work! Thank you.

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Quick respond, fast service. Not too bad with pricing either. Would recommend. Used them twice…read morealready.

Last year, this company came to my home to replace the front door lock. The guy who came (not…read morearthur), also took a look at my back door, fiddled it it, and broke it. Got charged an arm and a leg (far more than agreed upon) for front door, and the back doors were never repaired. had to hire someone else. deeply unprofessional.