I needed 4 lock sets installed. Careful, meticulous and perfectly done. Earl is a real…read moreprofessional. So happy I used him after years of seeing his truck. Excellent experience.

Earl was great. So experienced and helpful. His shops is…read moreamazingly well stocked. I highly recommend his service.

Broke a car key in the lock. Fast response, fixed it in 10 minutes, cut a new key right in my…read moredriveway.

Responded right away, I was able to get him out to my house within a couple days to take care of my…read moreissues. He was right on time, professional, honest and knowledgeable. Would highly recommend.

Problem with Anderson Deck door lock, tech person was quick the analyze the situation and…read morerecommended to do nothing currently but monitor the situation and if it gets worse to call and they will order necessary parts. Tech person was polite and knowledgeable about the Anderson product. He also would not charge us for this visit. From my first call for service, they were at our property within 48 hrs.

I called the emergency number after hours and no one bother to call me back. Luckily another lock…read morecompany was available and helped me out. Why have an emergency number if you aren't willing to work after closing.

Owner, Mike Kipp aka Big Kipp and his son, Mike are both straight up men that will not rip you off…read more My Anderson lock broke, I was quoted $125 to fix it. I called MTK, Big Kipp came over within a couple hours and fixed it for $15.00. On a different occasion, I needed a lock fixed at my store immediately. I called MTK and Kipp was there within the hour fixing it. I anticipated a large fee for the emergency call but again was very happy with the price AND the fact that he had the supplies in his truck to fix it. He also made up a bunch of keys right in his truck. While working, he gave me great business advice and a fantastic accountant referral.

Prompt service on a rainy Saturday morning with friendly conversation and great work--thank you,…read morethank you, thank you!!

The gentleman on duty was out on a job. He had his cell posted to the door. I needed a key lock for…read morea gym locker for that day. He was willing to bring it to my office and he had a credit card processor on his phone. He didn't charge me extra to swing by my office and his price was more than reasonable. Great customer service and generally a nice guy. Give him a try.

Next day service, great communication. Kind and knowledgeable. Will gladly call again for further…read morekey-related needs. Highly recommended. Rest assured this bet's a lock.

This business is wonderful to deal with. Their customer service and communication is top notch. I…read morewould highly recommend them to anyone.

Cameron was fantastic. Very honest and reliable. Great prices and very informative. I'd highly…read morerecommend coming here.

Fantastic experience! I had a remote starter installed and not only were they competitive the…read morecustomer service was top notch. Lu is a true gentlemen and man with integrity so you cannot go wrong. I don't usually write reviews but the service I received needed to be passed on. I would highly recommend them. Dan C.

Excellent work, pleasant and professional. I had installed a start-X remote start in our 2019 Lexus…read moreRX-350 but could not get it to program. He found the issues and got it working perfectly

Bob Whitmarsh charged me $1,017 to install two decent deadbolt locks on two very basic doors. I…read moreknow he's been in business forever, so I trusted his name. Is this pricing normal? It isn't, from what I've researched. I didn't ask for prices beforehand, and of course now I wish I had, but I needed the locks put in. I was estimating it to be around $600. I also wish I had read the reviews before I hired him. They are all terrible. He told me it would take 2.5-3 hours. It took 4.5 hours, and that's with me helping him carry tools up, and down my stairs. I see a common thread in the reviews that I wouldn't be proud of as a business owner, especially one my grandfather started. I do not recommend Whitmarsh Lock & Safe, I am very sad to say.

Do not use this guy. He charged me $450.00 for two hours of work. $125 for a service call, $250…read morefor labor and $75 for a foolish strike. When I asked him why I'm being charged for a service call and labor, he said all contractors do this. Given I'm a contractor and I understand what a service all is, he is basically ripping people off. I guess I should have expected something when he pulled up in a new cherry red Tesla.

Scott was amazing. I managed to lock myself out of my house and after searching locksmiths near me,…read moresaw all the good reviews on here and decided to give them a try and see what the wait would be. Scott answered and said he could be at my place in Lynnfield in 15 mins as he was just finishing up a job in Peabody and on his way back to the office. He was very pleasant, professional and kind. I wasn't aware smart locks can't be picked so he worked diligently on the old lock on the back door. I was very pleased with his work and speed (he had to use a couple of different tools because it was a little more challenging), customer service, professionalism, kindness and lastly the rate. I was expecting to pay at least another $100 for a service like this, so thank you, Scott!

I've no idea where my origional review went of this operations start up as "better than most", when…read morethey were first opening in their initial Rt1-Norwood spot across from MaddenFord. I recall it was an incredibly positive surprise of surprises employing this operation all around! Whenever asked about their type services, my reply's been, see Pop-a-Lock! Service, Quality, Value were all outstanding characteristics @Pop-a-Lock!