Scott was amazing. I managed to lock myself out of my house and after searching locksmiths near me,…read moresaw all the good reviews on here and decided to give them a try and see what the wait would be. Scott answered and said he could be at my place in Lynnfield in 15 mins as he was just finishing up a job in Peabody and on his way back to the office. He was very pleasant, professional and kind. I wasn't aware smart locks can't be picked so he worked diligently on the old lock on the back door. I was very pleased with his work and speed (he had to use a couple of different tools because it was a little more challenging), customer service, professionalism, kindness and lastly the rate. I was expecting to pay at least another $100 for a service like this, so thank you, Scott!

Unhappy with the work they did on my outer gate strike. The screw on the left was used when it…read moreshould have been longer like the one on the right. No wonder the strike kept getting lose.

I traveled all over Boston trying to get an apartment key cut and nobody could do it-- I was in and…read moreout of Benton with a perfect key in 5 minutes. Couldn't recommend more!

We have been customers of Benton Locksmith for more than 20 years. Our experience as customers,…read moreover those 20 years, has been consistently favorable. We have had Benton to our home to install new locks and repair old ones, and we have walked into Benton's retail store, on Friend Street, in downtown Boston, many times, to receive excellent service, and to purchase high quality products, including duplicate house, car, lock, and Medeco keys. I highly recommend Benton Locksmith.

Mark is *u%k&^g AWESOME!!…read more I've had a few 'smiths come out to my home in Woburn, the last looked at my garage lock and said "I don't know how to fix that." and walked away. Mark had it fixed with new keys made in under 30 minutes. Rare find, I'm keeping P&M in my contacts.

Worst customer service ever. The girl working the counter is so aggressive. Couldn't even give me a…read moreballpark price for a lock. Nope.

Scheduled a time to come in the following day to get my car key copied, Cam was quick to call me…read morefor a quote and get me in at the start of his shift! Great service and dedicated. The shop got busy as time went on. Would come back in the future!

Cam at Locks & Keys is really working hard to help me with a pain in the butt British-car key fob…read moreissue. He's pretty knowledgeable, which is helpful because I'm not with this stuff. They've been around a long time. Give em a try.

This is the best service locksmith around. They are so conscientious and thorough. They are…read morecourteous very knowledgeable and honest. There is a shop you can go to or call so you know they will be there and answer the phone.

I have used Action Lock & Key several times for various commercial projects. Each time, the guys…read moreand girls over there have been out-of-their-way friendly, helpful, and responsive in a way that really puts them head and shoulders above any other locksmithing company I have used (and there have been several of those). Twice now I have called Action Lock and Key to "fix" other locksmiths' work, and now I go direct to AL&K every time. Spending time on the phone, exchanging emails, meeting at a time and location that is convenient for me... all of these things are standard practice at AL&K and earn them a 5-star endorsement from me.

Great communication. They showed up on time. Keys worked perfectly. Fraction of the dealer…read morecost. Thanks!!!!!

I used the East Coast web page to make an appointment early Friday evening. Tim came to my home as…read morepromised at 9:00 a.m. on Saturday to make a new key for my 18 year old BMW convertible. Two weeks prior, I had asked a BMW dealership to do the same for me, but when they quoted $1080, I said "forget it." Tim's van is like a library of key parts, a computer controlled key cutter and loads of techie devices and software. In just a short while, Tim had re-birthed a brand new BMW key fob that was perfectly programmed for keyless entry and ignition start. He also cut a new (metal) key that was a part of the BMW electronic fob (years ago) that opens the driver's door lock. All in all, this was one of the most satisfying auto repair experiences in 55 years of my personal car ownership. Bravo Tim!

Owner, Mike Kipp aka Big Kipp and his son, Mike are both straight up men that will not rip you off…read more My Anderson lock broke, I was quoted $125 to fix it. I called MTK, Big Kipp came over within a couple hours and fixed it for $15.00. On a different occasion, I needed a lock fixed at my store immediately. I called MTK and Kipp was there within the hour fixing it. I anticipated a large fee for the emergency call but again was very happy with the price AND the fact that he had the supplies in his truck to fix it. He also made up a bunch of keys right in his truck. While working, he gave me great business advice and a fantastic accountant referral.

Prompt service on a rainy Saturday morning with friendly conversation and great work--thank you,…read morethank you, thank you!!

Called them and they were available in a short period of time. i was able to text pictures of my…read morelock ahead of time so he knew what he was working with. He arrived when he said he would, did the job in a very efficient time frame, and was reasonably priced. What more can you ask for?

Called them on a winter holiday weekend and they had someone to me in 15 minutes- very much…read moreappreciated and so easy to have my door fixed after a snow shoveling session! Thanks again!