Lu's treated me extremely well. He quickly figured out the battery in the remote was put in upside…read moredown which explained why the remote didn't work. We had a laugh when he flipped it over and it worked. He could have screwed me over for $200 and I wouldn't have known the difference. Instead he sent me on my way at a cost of $0 and a laugh. I wouldn't hesitate to use him in the future. Thank you Lu!

Fantastic experience! I had a remote starter installed and not only were they competitive the…read morecustomer service was top notch. Lu is a true gentlemen and man with integrity so you cannot go wrong. I don't usually write reviews but the service I received needed to be passed on. I would highly recommend them. Dan C.

Great experience! I called on Monday and they arrived first thing Tuesday morning to re-key our…read morefront and back door. The job was done quickly and John clearly knows what he is doing. Good quality work and a good value. John was really nice and a pleasure to deal with. I highly recommend Andover-North Andover Lock & Key.

John came this morning and did a fantastic job rekeying both doors in our home. Incredible service…read more Highly recommend him and his company! Thank You John!

Thank You Thank You!!! Had a fob problem. Both were not working on my Nissan Pathfinder. Service…read morewas prompt and professional. You saved my bacon. Had them come by my place fixed the problem in under 30 minutes at a great price as compaired to having it towed and charged a arm and leg at the dealer. Thanks again would highly recommend and your on my add list. I forgot the name of the tech you sent out but he was informative friendly and please thank him again for a great job

Called and they had key and remote in stock. Went there and 15 minutes it was done! Quick and easy…read moretoo! Great price! Lot lower than other places

Bob arrived at my home on-time and ready to re-key my front door lock. Took a total of 15 minutes…read moreand he was done. Professional manner and fair pricing was appreciated. He's my locksmith for future needs.

Brilliant work on my motorcycle saddlebag lock. Did not think it could be easily resolved, yet it…read morewas done in 15 minutes. Will definitely use again for any other lock issues I come across.

Several no shows for agreed upon times. The owner is a nice enough guy, but he's completely…read moredisorganized. We finally decided not to work together after the 3rd or 4th cancellation 5 min after the agreed upon time.

Called Northeast to change our locks the same day we closed and they had someone out in a couple of…read morehours. Nico was incredibly helpful, talked through what he was doing and checked in with recommendations. Would definitely recommend!

Pat's is excellent...PAT himself has taken care of me twice recently. BOTH times he fixed my…read moreproblem, made me new keys that WORKED, and his fee was reasonable. Pat also has an interesting personality, which initially I wasn't sure of, BUT ultimately he was funny and I enjoyed him. GO TO PAT's!!

Lost 1 out of the 2 keys I had, so needed another copy. It was an unusual key that hardware stores…read moreand other locksmiths in the surrounding area were unable to duplicate. Brought the one I still had here and got a copy in under a minute. Worked on the lock, good price, and friendly service. Recommend for regular and unusual keys.

Never responded after initial contact. Sean said he would call me after I sent my questions and…read morenever did. Didn't answer any of my questions I sent except they could do the work. I needed to know more about the company. I guess business is good don't need any new customers. Thats ok i moved on after looking at their reviews on line. mixed reviews to say the least.

Excellent experience. Helped guide me on what locks I needed for a home we just moved into. Ordered…read moreparts I needed. Great experience!

Excellent service!!! Fast and very reasonable. He had to come back out because the building…read moremanager wasn't clear on how many locks to change and did not charge another service fee! Great guy.

Fast response- next day service and replaced all the locks in my house with one single key! So…read moreconvenient.

Mattie was great. Very communicative as we set an appointment, on time and great price. Explained…read morewhat he had to do to rekey the locks and set expectations (which he exceeded).

Alex was Wonderful. He did a great job and was very…read morerespectful. I Certainly will use them Again..