Gerry was able to fix the lock on our Pella French patio door. He ordered the necessary parts and installed new the hardware. He's a diamond in the rough. Very professional and all business. I wouldn't hesitate to use them again, should another problem happen. read more

I needed a new key fob for my car and I went to dependable lock service. I found them to be professional, courteous, and most importantly fair. They offered me options that would save me money, which is unheard of nowadays . I checked with the dealership just for fun to see what the difference in price would've been. The dealership was charging me more than three times what I paid at dependable lock service. I would not hesitate to recommend them wholeheartedly. read more

Seems like you can copy/make any type of key imaginable here. I have an old house with a key type that can not be done at your regular hardware/box store, but they got me in and out in about 3minutes read more

Dependable Lock Service - Inside - Keys & Locksmiths Near Me - Nashua, New Hampshire

I've used Dependable Lock Service twice to have a replacement car key cut and programmed for two different cars. Great experience both times! read more

My mom had a really great experience here today! She came in with a car key situation that was a bit complicated--she had tried to program it herself using online tutorials, but it turns out she hadn't done it correctly and was having issues. The technician here was incredibly knowledgeable, patient, and honestly just a kind person. He took the time to explain what was actually wrong, fixed the problem for her quickly, and went above and beyond on the price to help her out. It's rare to find a business that combines expert service with that level of genuine human kindness. She is so grateful and will definitely be a customer for life! read more

I bought a liberty safe from them and the transaction was smooth and communication good. I'd recommend working with dependable.

My safe needed some professional TLC after a couple of years use. I spoke with Doug at Dependable Lock in Nashua, and Elyse from customer service in Colorado. In no time at all, Doug was at my residence, and he fixed the problem at no out of pocket expense to me. He did a great job and I have the fullest confidence in his work. He and Elyse were also super supportive and friendly on the phone initially. Very pleased and would highly recommend. Thanks! read more

Bill is a super friendly, fair, and knowledgeable guy. When he came to open our safe he had already gotten the combination and was very careful to give us thorough lessons on how to operate. A class act and everything as promised with a smile! Corey read more

Called on a Friday after closing on a home in Merrimack. Doug was on time Saturday afternoon and promptly re-keyed all doors in the home. He was friendly, punctual and efficient. The fee was reasonable and we'll definitely be using their services again. read more

Doug came out to my office to change the locks - very professional and the price was right! I have used them several times and they are always on time, dependable and the service is exceptional! read more

Dependable Lock Service - Keys & Locksmiths Near Me - Nashua, New Hampshire

They offer to come unlock my door for $145. Could've kicked the door down and replace the lock myself for that price.

Absolutely amazing!!! If you ever need a car key duplicate (with chip), QUICK! Go there! Highly recommended.

I asked for a copy of the key fob for my vehicle. I got exactly what I needed and for far less than I had anticipated. I was also offered a cheaper option, which I turned down, but I appreciated the offer and the honesty behind it. The new key fob looks and works just like the old one. Add their warmth and friendliness, and the result is the best lock service in town. read more

I have used this company from as small as having a key made that actually works, to an old skeleton key mechanism rebuilt. I recently had to evict a tenant and Doug was informative and right on call when the sheriff gives only gave a 45 minute notice. I highly recommend this Company! read more

contacted and spoke with a representative over the phone and requested a replacement key for a Nissan Rogue. The representative said they had two key solutions one for $175 the other for $75. I told the representative I would like to purchase the $75 option and that I would drive down and pick up the key in the next hour. I then drove 45 minutes to the their store and was greeted at the counter by a sales person who then referred to me the person I spoke with on the phone. The person on the phone then confirmed what I wanted and then presented the $75 key at the counter ; he then proceeded to tell me that he was sorry but the $75 key I wanted wouldn't work with my car and that the only option I had was the more expensive $175 key. He said he wasn't trying to pull a bait and switch on me but that was just the way it was. The next I know I was told to "MOVE A SIDE " so they could he[p another customer. I had done business in the past with these folks and was shocked at the unprofessional treatment I received. I just wanted to buy a key at responsible price and be valued as customer. instead I was presented with higher priced option and told to Move A Side. What a disappointment. Would not recommend. read more

These guys are pros! Bent my lone motorcycle key almost perpendicular. They flattened it out and made me 3 copies in no time. Very impressed! read more

The team at Dependable Lock is fantastic to deal with. They are professional in all aspects of the lock and security business. Prices are very reasonable and they are willing to do whatever it takes to satisfy their customers. Their name says it all! read more

Great bunch of guys, helpful, and reasonably priced. I needed a key for my front door and brought the lock so they could make one for me. As it turns out, this wasn't a typical, standard, run-of-the-mill lock but some screwy kind of device that needed the original key and a special tool in order to re-key it. Ben took the time to work on the lock and managed to identify a key for the lock. It cost me a little more that expected but he saved the lock and provided me with 4 keys for $30. They also have a good selection of safes and related items. read more

They were able to salvage my broken key! The price was very fair and the whole experience was extremely quick. Customer service was 5 stars. I will be coming back if I ever need another key and will recommend to friends and family. Thank you! read more

Doug was fantastic! First time customer needed service at my home for lock adjustments. On time, knowledgeable, friendly and very consultative. Highly recommend this family owned local company. read more

Just used Dependable Lock to replace a lost fob for my car. They were very friendly, helpful, and it was less than an hour from the time I called Triple AAA to being all set with my new key. Much cheaper than using the dealership. A++! read more

I can't image a more customer friendly business providing great service. Was visiting in Londonderry last week, when i realized it was only a matter of time until my grandson locked Momma out of their new house. The interior garage/mudroom door didn't have a key. Called several locksmiths in the area and they were either mobile only, on vacation, or simply not answering the phone. Called Dependable Lock and was assured they could make a key to fit the lock. I removed the doorknob with the lock, and drove down to Dependable, who immediately took the lock and started to work on it. After five minutes, I was asked if I'd like the lock made to accept the regular house key. 15-20 minutes later I was driving back with a door lock keyed to match the other doors. (and a spare key). Great price and worth the 20 minute drive. Will do it again if need be. read more

These guys are great to do business with. For my purchase and delivery they clearly went above and beyond my expectations which I find a rarity today. I will definitely do business with them again and will recommend them to others in the future. read more

I lost my keys and called they guys to make a new chipped key. They were here within an hour on a Saturday and got my all keyed up. Thank you very much. I'd recommend these guys anytime. read more

Spoke with Matt about a problem I was having with the ignition locking up on my 2004 Toyota Avalon. The dealer told me they would most likely need to replace the ignition and keys and reprogram the new keys. The dealer estimate was anywhere from $300.00-$500 depending on what it actually needed. I ended up bringing it to Dependable Lock where they took the ignition out and cleaned it for the total of $65.00. I am very pleased with the service I received and any future problems I have I will be sure to go back to Dependable Lock with any problems I have in the future! The Toyota dealers answer was a new ignition and possibly all new keys( so glad I didn't just have the dealer replace it). Jim read more

I needed remote entry key fobs for my newly purchased used SUV that didn't come with it. Dependable Lock was able to quickly program a set for my vehicle as well as cut a spare key for me. They were very professional and explained the process, timing and cost. Their cost was the highest out of the three quotes I received for purchase and programming, but we're within $25 for the two. They were conveniently located, had great hours and I was able to walk in without an appointment. In addition to being an automotive locksmith, they offer many other lock services as well. If I am in need of key or lock services in the future I would return. read more

Locked my keys in my car while I was in downtown Nashua at Granite State Credit Union and parked at a meter with only so much time left. I also knew that I needed to be back at work within 30 minutes so I couldn't wait for someone to bring me my spare key as I would have gotten a ticket from the city and would have been late getting back. I called Dependable Lock Service and they were at my car within 10 minutes and had it unlocked almost instantly. They quoted me $90 over the phone but the driver showed up and said it was $79. I gave him the $90 anyway due to the situation and he most likely stopped what he was doing to come get my car opened. It was worth the money spent that day and I got back to work on time! I would definitely call them if I needed any sort of lock picking service again and I was in the area. THANK YOU! read more

I never give 5 stars, but these guys were darn close. Their sale price on a gun 'safe' was great and when the manufacturer said to go lower, their normal price was even better. When looking at other firearms security devices their prices were good and 'meh.' If customer service is your thing (like me), it's a must-go. These guys are my next stop for safes and locks moving forward; support local small businesses! read more

I was looking for a safe for firearms and heard that DLS was the place to go. There was a sale on Liberty safes so I bought one in the mid to end of November. I sent in pictures and measurements to DLS and waited for a delivery (I paid for delivery and moving down a flight of stairs). The mover went on vacation and I finally heard from the mover on 20 December stating that they could not put the safe where I wanted it due to size and would not deliver the safe. DLS didn't even call me, they had their mover call me to let me know. Now I don't have a safe and I still owe money even though I will never get the safe. I really wanted to like DLS as I heard nothing but good things, but now I owe 2700 on a safe I will never receive. Update 29 December 2017 - I called DLS and asked to have the transaction canceled as I would not receive the safe. Gayle canceled the transaction. The good news is the amount I owed was closed, but I still have no safe. The bad news is I would have swapped out the larger safe for a smaller safe or had the larger safe put in a different location, but for some reason once the mover deemed the safe too big, there appeared to be no other options. Looks like I'll get a safe at Bass Pro or one of the local gun stores. read more

Another great experience! I had my trunk lock replaced years ago by Toyota of Nashua was shocked that I was given a key for the lock that did not match my door and ignition key. I paid several hundred dollars and now I have two keys that look exactly like. It's always a 50/50 chance whether it will unlock the trunk or start the car. After years of putting up with this, I called dependable and they said they can rekey the lock to match my ignition. $48 later and I'm back to using one key for everything. I didn't realize I would have this car so long, or I would have had this done years ago. Thanks for another great job Dependable lock. read more

The owner honored the price that we were quoted on the phone, although there was a difference. Our car key was quickly made, and the key was ready to use. I recommend them. They are certainly dependable, and are honest. Not to mention they offered the best price:) read more

The computerized lock on my safe failed and I was frantic! Bill came and quickly assessed the situation, managed to open the safe on its last gasp and promptly replaced the lock. I'm so pleased with their service! I highly recommend them! read more

I was very pleased with the quick service Dependable Lock was able to provide. The technician was very courteous of my home (floors) and even oiled my screen door! I wish I didn't have to pay to get a new lock for a door we never use (locked by accident), but that was my fault! Thank you Dependable Lock Service! read more

If you're in an emergency, call Dependable. I had an after-hours, locked myself out type of emergency. First two calls to other services left me feeling like I would be extorted or... well, at the very least not comfortable with the men who might arrive. Dependable was the third place I called. From the get-go I knew I was dealing with honest professionals. I was told the cost ($45 lower than the cheapest of the other two estimates), that I would need to show ID to prove I wasn't "breaking in," and that Bill would be there within 20 minutes (I was in downtown Nashua). DEAL! After reading other's reviews on their automotive offerings, I'll be bringing Dependable my non-emergency business as well. read more

Had an odd issue for Dependable Lock, I had two large suitcases with built in combo locks that were stuck! The combination was not the issue, the lock was physically jammed. They were kind enough to take the luggage in, test it out to see if they could fix them and it worked! They were also kind enough to set the combinations for me so that I didn't have to worry. I felt the service charge was fair and they were able to complete the service in one day even though I was a random drop in. Thank you to the staff at Dependable Lock! read more

So I was just about ready to pick my six year old up from school this past Wed, with no time to spare. Well wouldn't you know I locked my keys in my car while it was running at home. I called Dependable and they said they would have someone out soon. The person that came out ( wish I caught his name) was there and gone in 10 minutes and I made it to my sons school on time. Great all around experience for me, and if I need a locksmith company in the future I will definitely use them. read more

It's a nice, local shop with staff that is super helpful and patient and willing to take the time to answer questions and address your needs. The few times I've needed to do business here, my experiences were positive. read more

Last Saturday my husband went here to have two things done. We needed the position of the key rotated in the handle for our doorknob (the way it was you had to put the key in upside down and we didn't like that) and to have our new storm door lock (that had the Kwikset pin to change it to any key) made to work with the key for our other locks. The doorknob came out fine, however, what irritates me the most is that we simply didn't know how to use the Kwikset feature and were willing to pay just so we didn't have to mess with it. Well, the guy didn't use the Kwikset feature, he completely rekeyed the lock, now the part the key goes in is upside down (which it was normal before he touched it), the part the key goes in now sticks out and isn't flush AND the darn piece to turn to lock it from the inside sticks out as well! Not to mention he charged $30. What's worse is that we ordered the new lock because it said you could change it at any time with the Kwikset feature and now we don't have that! I'm absolutely furious about the entire thing. Paying for a service is one thing, but don't completely change a new lock and make it look like crap when it had a feature we simply didn't know how to use and went to the people who know how to do it. *** One important thing to add is that our house locks also had the Kwikset feature and we went to them a month ago with no issue and they easily did it. Why they didn't do the same with the other lock I don't know but we won't be going back. read more

They were able to duplicate special keys that no one else had managed to to do correctly, and at a reasonable cost. I would certainly use them again. read more

I was working with Ben to purchase a safe Dependable had listed on Craig's List. We agreed on a price and I was told he would hold the safe until the next day when I would come to pay for it. I arrived last night and was told the safe had been sold and rolled out of the store 4 hours earlier. Why agree on a deal with a customer, tell them you'll hold it and then sell it out from under you? When I spoke to Bill the owner he had nothing to say other then he would speak with Ben, All I can say is the is one of the worst companies I've ever tried to work with. If your smart, check with another lock smith before doing business with these people. read more