Staff is very helpful and always has a smile on their faces. They have a great variety of food for…read moreboth cats and dogs. Lots of toys and fresh treats as well. Happy shopping :) Bobos mom

This is a good store. they carry large selection of food and treats. Not much service but if you…read moreask them a question they will give you an answer. don't expect any explanation, expert recommendation or info . the reason for the low rating is they do not accept returns of open dog food if your dog does not like or agree with the food. I thought this was a standard policy that dog food can be returned if it does not agree with your pup i've never had problems to return to petco/petsmart/chewy's and my favorite store Modern Pet. This store DOES NOT accept return/credit for opened food/treats. if you are not 100% sure of your purchase best to buy from another store.

Out of my 7 years experience of grooming services elsewhere, Pet Home is by far the most…read moreprofessional and attentive grooming salon place that I have ever visited so far in downtown flushing!! I was helped by KK, who went above and beyond on providing excellent customer service to me and my Pomeranian, Bubbles. She texted me of the results despite it was their near closing time at 7pm, and if I was dissatisfied of the cut they would adjust. No other grooming salons would do that especially near their closing time. KK was very kind and communicated well throughout the whole process and even took the opportunity to assess my dog's skin condition and educated on a healthy diet for my dog's overall health outcome. My dog can get VERY aggressive when grooming towards us but Jaylin, Pet Home's groomer, was very professional and skillful! She delivered great results despite this obstacle. Pet Home worked as a team to calm my dog during the grooming process, which I was never made aware during all these years of grooming elsewhere. Overall, I HIGHLY recommend this place for their professionalism, kindness, attentiveness, and each member's above and beyond customer service. I really felt how genuine they cared for each customer's dogs. They even have a porch with food and water in front of their door for stray animals. This really reflects how much they genuinely care about animals. Bubbles a DEFINITELY be coming back!!!

I was initially skeptical since there weren't many reviews, but I'm so glad I decided to give this…read moreplace a try. I've been going to Puppy Club on Northern Blvd for years, but this experience completely won me over. Not only are the prices more reasonable, but the groomer did an absolutely amazing job on my dog's haircut. This is the first time I've ever been truly happy with how it turned out! My pup looked adorable and clearly felt great too. I'll definitely be coming here from now on.

Coral is a wizard, we have been having problems with our 4 month old puppy named Winter, she gets…read morevery excited and her play biting has been getting out of hand, I have the scars to prove it. Once we met Coral, she welcomed us and started working with Winter and teaching us how to properly help Winter. If you're reading this and having troubles with your puppy, contact Coral right away. She has answered all our questions within a timely manner(real fast I must say, within an hour) and continues to give us advice whenever we inquire on how to help Winter.

Coral's amazing!! Coral took great care of our 7-month goldendoodle. It was our first time finding…read morea trainer so we were very worried / weary. Coral helped this by being very responsive and provided a lot of photos / videos to show how our puppy was progressing. Coral helped our puppy with leash pulling, separation anxiety, nipping, jumping and barking- we really couldn't believe how much she improved after just one week! The most helpful piece of advice was her explanation of how we should treat our puppy to make sure all the newly formed habits stay permanently. Coral also really cares/is very trustworthy- we were contemplating another week of puppy training but if your puppy doesn't need it she will tell you honestly. Thanks Coral!!

I've been bringing my dog to Dog Island City for years and have never had a single issue. The…read morecaregivers are attentive, the grooming is always excellent, and the team is incredibly responsive -- I can't recommend them enough.

We have boarded our pets at Dog Island City for several years now when leaving town and have always…read morehad a great experience, with the dogs coming home happy (and even eager to return)! Lidia and her staff are very diligent about periodically updating by text to show how the pups are doing.

Thank you so much, Evelyn and Stefany!…read more I called and spoke to Evelyn within minutes of discovering this business and had my sitter scheduled for the following day! She was sweet, kind and helped me in a crunch. Stefany was wonderful! She was so kind and always kept me updated with my rabbit. I needed a sitter for Tuesday-Thursday and offered to let me drop my bunny off the SAME DAY! Just amaz I found my bunny's permanent sitter! Thank you ladies!

I reached out to this company at the very last minute after another boarding service turned out to…read morebe terrible, and this woman came through immediately. I'd give her 10 stars for her outstanding customer service, quick response, and genuine professionalism. She was friendly, understanding, and truly runs her business with care.

I've been taking my dog here for the last year. I'm very pleased with their service. I really like…read morethat they call me ahead of time to remind me of my appointment. When I walk in for pickup they always have her in their arms or at the desk with them. She is taken well care of that Sometimes she doesn't want to leave haha. Their prices are affordable and they are always on time. No waiting all day for a pick up call and never too busy to see her. Thank you for taking great care of my baby Penelope.

I had used Doggy Be Good twice before for overnight boarding without any issues, so I felt…read morecomfortable leaving my dog there for a third stay. This time she stayed for seven days, and unfortunately the experience has left me extremely disappointed. Halfway through her stay, I called to check on her since the facility does not provide routine updates. I was told everything was great and that she was having fun running up and down the kennel runs. Nothing was mentioned about any injuries or health concerns. When I got there to pick her up, a man was hosing down the kennels. I said "good morning" to him 2 separate times and he looked at me and ignored me, which I found off-putting. When I picked up my dog, she seemed happy and energetic. I also arranged for grooming because she had been there for a week and I wanted her to come home clean. After bringing her home, I noticed that she was licking her paws much more aggressively than normal. Upon examining them, I discovered a cut on one of her front paw pads and what appeared to be blood spots around some of her nails. I contacted the boarding facility to report my concerns. I was told that the concrete kennel runs could have worn down her nails and irritated her paw pads from running. After the owner checked with the groomer, I was told that no injury had been reported during grooming. The facility later reviewed its cameras, noted that she had been running frequently during her stay, and suggested that this may have caused her paws to become sore, especially if she does not normally run on cement. They offered a coconut treatment, which I declined because I wanted to examine her paws more closely first. She goes on daily walks, but does not spend the majority of her day on cement, so I took the owner's assessment as possible. The following day, I discovered that one of her back paws was bleeding. Upon closer examination, there was blood and pus coming from INSIDE the paw pad. I took her to her veterinarian, who examined her injuries and advised that the cuts did not appear consistent with simple surface irritation from running on concrete. The veterinarian determined that she has moderate to severe pododermatitis and that the injuries were consistent with cuts. The vet mentioned that bacteria from licking the affected area likely contributed to the infection. She is now on antibiotics, pain meds and has an ecollar for 2 weeks so she does not irritate it any further. I included a pic of the now healing scar on her paw pad and her purple swollen back paw at the vet's office. What upsets me most is that I was never informed of any possible injury or health issue during her seven-day stay or when I picked her up, including after grooming. I had to discover the injuries myself, contact the facility, and seek veterinary care before understanding the extent of the problem. While I cannot say with certainty when or how the cuts occurred, I am very concerned that my dog came home with these injuries and that no one brought any potential issues to my attention. I am also uncomfortable with the checkout form requiring customers to sign that they have inspected their dog and that there are no health issues. When a business has cared for your pet for an entire week, a customer should reasonably expect to be informed if an injury or health concern is noticed, even soreness that they may experience from the cement. I do not believe a customer should have to discover a potentially serious injury at home without having received any warning that something may be wrong. My previous experiences with Doggy Be Good were positive, which makes this situation even more disappointing. Unfortunately, this experience has changed my level of trust in the facility. I no longer feel comfortable leaving my dog in their care, and I will not be returning. I hope they take this experience seriously and improve how potential injuries and health concerns are monitored, documented, and communicated to pet owners.

Woke up this morning my dog was not feeling well I called premier vet in Rockville Centre they had…read moreno availability for today they told me tomorrow. I asked if they had another location, which they do in Bayside on Bell Boulevard. I scheduled a same day appointment, good thing they will have access to my dogs medical records. I arrived to the office early the secretaries was very friendly it wasn't a long wait. EXCELLENT CARE!!!, Very detailed had lab work drawn waited for the results went over everything with me and even gave me a copy. I am glad I came to this location.

This hurts my heart to say my beloved pet Lucky had to be put to rest. His death was sudden and it…read moreall happened so fast. All I can say is that he passed peacefully, and that he is no longer suffering. I will miss him deeply.

This vet was lovely. We realized that our cat, Bacon, kept having issues with her mouth. She was…read moreold, but I didn't want to believe it was cancer. I was heartbroken, but the staff at Little Neck Veterinary Care couldn't be more kind, compassionate, and understanding. We decided to bring her home, and let her live her life as comfortably as possible. About a week later we realized that Bacon's health was declining, and that it was time to say goodbye. This was extremely hard for me since I had Bacon before my daughter and my husband. The staff were so kind, and made the process as gentle on us as possible. They created a memorial keepsake with her paw print in sand. They also included patches of her fur, and they made sure to include all of her colors. Not only that, they sent a beautiful, handwritten sympathy card. I know it's old fashioned, but it also shows that they care. That action took time, and they didn't have to do that, but they did. I will take my other cats there, any future pets, and I'll recommend other pet parents to this vet.

Came here for an emergency visit for my little furry friend. Very unfortunate to be diagnosed with…read morestage 4 cancer and we had to put him down the same night. The staffs were very nice and gave us time to say our goodbye. They took very good care of him and gave us the closure we needed.

I am so happy I found Never Alone Pets!! My catsitter fell through last minute for a weekend trip…read morelast week and Dami was a lifesaver. She responded to my initial email request from their site pretty quickly and then was SUPER responsive. She came on a really short notice to meet my two cats and grab a set of my keys and I felt comfortable after meeting her - she's super friendly and nice and seems to really love cats. I had her come twice over the weekend to feed and play with them (and do some light litterbox cleaning) and she could not have been better! Each visit was $25 all in and she keeps you updated with texts and photos and even videos. It was really nice to see my cats in action while I was missing them and see how well taken care of they were. Dami even cleaned and washed their food bowls without being asked! She was super personable and a huge animal lover and I'll definitely be using her for future cat sitting visits :)

I've used Never Alone Pets several times and they are always the best. I had some flight delays and…read moreas soon as I let them know, they had Ilda on her way to take care of my cat on this "surprise" extra travel day

Jessie is incredible warm and professional. She does an initial consult to meet you, your pet &…read morelearn where all of the supplies are. Her rates are extremely fair especially given the level of service. She texts photos of your pet with a fun update whenever she visits to keep you in the loop. I have used her for cat sitting for the past few years and my darling girl is always relaxed when I come home after a trip. Jessie is a great communicator and is extremely organized. I cannot recommend her services enough.

Excellent care of our pets and home during our time away. We previously used a service that…read moreprovided sub par care. On our return, the house smelled and looked just terrible. Jessie is a caring and intelligent professional that followed all of our instructions to a "t". She forwarded text and photos while she provided care which made us very comfortable and confident. On our return, the animals and house looked great! We have found our cat care professional. Highly recommended.