I myself was involved in tire business wholesale and retail. The service I have received here is…read morespot on. The guys greet me in parking lot with a smile. Prices and service is outstanding.

Pretty bad when a customer shows up to get tires switched for one price and then says no it was…read moreactually more. In front of the employee that actually said it was the cheaper price and who did it for the cheaper price in the past. Then the employee was very very rude to my husband. We won't go back there ever again and will not suggest anyone else does. This isn't the first issue we have had there but decided to overlook it til now!!!!

Great workmanship, great customer service, great price. Highly recommend! Jesus helped me every…read morestep of the way and handled my insurance claim without my assistance. My 2018 Charger was hit and they replaced the entire driver's side and it looks new.

Mt.Angel auto body gave us the best work you could ask for…read more My wife and I are very happy with a job well done. I will recommend them to anybody who needs body repair.

I am lucky to have Potters Automotive in Silverton, just a short drive from my home. I love that…read moreJesse, the owner, answers the shop's phone and is usually there when I go in for my car's maintenance work. Even if I am just going in for an oil change, Jesse greets me and, if he has time, chit-chats for a bit. The service prices are as amazing as the quality of their work!

Fabulous shop! I was on my way home from a show in washington, back to california, when the…read moredreaded idiot light went on in my truck. Fortunately, it was Potter's to the rescue! They did a wonderful job of diagnostics, got the repair done, and me back on the road in 36 hours. Very happy with their work!

Unfortunately because Of no fault of mine, I've had to bring…read moremy car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle

I wish I could describe Brent in some way nicer than a condescending, angry man with the need to…read moremake himself feel like he's above women. But I can't. This car shop put me through hell and it is absolutely Brent's fault. Looking at this from exclusively a legal standpoint, the shop violated the contract they hold with State Farm. They had my car parked on their lot for TWO MONTHS, and did not do much more than lie. They pushed back the completion date several times but finally, I believed it would be ready because they had told me so. I returned my rental car the day before it was supposed to be fixed. When I got a text - not even a call, and the text did not have any explanation as to WHY my car which was "just one more step" away from being fixed - I was frustrated. So I called them. And this is when Brent began to remember my phone number and name, because he told me it would be ready no later than 1 week after the phone call. It wasn't. And when I called upset about that, asking for the truth about when it would be fixed, Brent thought he should be condescending and pay for a rental car instead. He seemed incredulous I didn't have a rental car but of course I returned it when I thought I wouldn't need it anymore. I'm here to tell you my car is still not fixed to this day, and will never be. After 2 months of lying about "just X part" "it just needs to be painted" "well now we need another part," they resubmitted a new estimate to SF which they are not authorized to do. This action totaled my car, 2 months after the day of the incident. When I returned to get my belongings out of the vehicle, it was FILTHY inside and out! They had ripped the doors off and let dust, bugs, dirt, and random parts/tools accumulate inside that car for two months. That car looked in worse shape than I left it. Photos below show that scene. After speaking with several other people in Salem, this is not the first time they've extorted, demeaned, or been sneaky to customers. Salem's own Enterprise Rent-A-Car knows Brent by name because he has personally screwed over or been condescending to several of the employees there. State Farm asked me to physically look at the car in person based on 1. their belief the shop had not truly started the repair yet and 2. everyone's knowledge that the shop had lied so many times to agents and me that they would not tell the truth if we asked. When my sister showed up to look at the car, Brent apparently thought she was me because he didn't waste a second before telling her she should be grateful for all the crap he's out her through. For the record, men aren't allowed to tell me what I "should" or should not do. Brent also threatened my sister with the notion that she legally wasn't allowed to take the car away from the junk yard lot it was parked in because "it was in his possession." Y'all, Brent didn't go to law school and it shows. That's literally not how that works. This shop will hide behind lie after lie and blame everything under the sun - the pandemic, staffing issues, supply chain issues - before they take accountability for shoddy repair jobs and abysmal customer service. I wish I had done more research into them before taking my car there. I hope the fight you picked trying try to fuel your tiny, tiny ego was worth it, Brent. :)

Manuel has been our mechanic for 2 different vehicles and he listens and also gives advice. He's…read morebeen very helpful, friendly, and personable. He doesn't try and upsell. He finds what's wrong and gets to the point and also has been rather quick on getting our cars repaired so we can get to work. We appreciate his help every time. They are bilingual in Spanish and English.

Had to get my gasket replaced twice because they failed the first time and now I go to change my…read moreoil and there's another leak, along with my transmission which also was "repaired". Don't go here unless you don't want to see your car for three weeks and nothing will be fixed. Also broke my dash and will not replace the side panel and has dodged me for 5 months

Changed my oil at a reasonable and transparent price and didn't try to upsell me. Stellar!read more

Excellent lube and rapid oil change service performed while I waited. Friendly staff.read more

Mike is a master DPR specialist! He repaired three door dings on my Mercedes and afterwards, I…read morecouldn't tell tell where they had been. He is very consciences and determined to provide a quality product. I highly recommend The Ding Bat Dent Repair to anyone looking to high their dings and dents repaired! And he provides this excellent service at a very reasonable price!!!

This will be my second time visiting with Mike, he is awesome fixed dents in my 2024 Dodge ram and…read morethe cost was great. I recommend if you have a dent in your car or truck see Mike.

I'd originally taken my car into Point S in Beaverton, and they found a leak that they said was…read more'massive' and they quoted me what I thought was an outrageous amount to fix it. So I decided to go to Certified Automotive Repair for a 2nd opinion. I took my car in, and later that day John called me back and explained that I did indeed have a leak, but it wasn't massive at all - in fact, it was so not massive that he couldn't be 100% where the leak was coming from, so he advised on putting in some dye in various fluids and then drive it around for a few days and bring it back to pinpoint exactly where the leak(s) are. That sounded like a very prudent idea, so a week later I brought it back, and John informed me of the bad news - I had 2 leaks, not one. The good news though was that the total price for everything (the dye, and fixing both leaks) would end up being the same as Point S's quote for just the 1 leak! So I gave the ok, and after leaving my car with them for a day, I picked it up, and everything seems to be as good as new! I most likely will be coming back to Certified Auto Repair for any future issues/maintenance with my car. They've earned a new customer! Also PS: Make sure if you have a AAA membership to show them your card - you'll get a discount!

I have a 1998 GMC truck, very low mileage, but seals get stiff and piddley problems arise. The…read morereplacement parts industry hasn't been holding the line on quality but Certified's mechanics are good at identifying when a bad part comes in. Very thorough repairs, service advisors are civil and explain things carefully, and they will drive you home and pick you up if you don't have an alternate ride. And for a two-bay shop, they were able to take me in very quickly, and did not keep the truck longer than one overnight. Nowadays, EVERY visit to a shop means a bill in high three figures, if not low four figures, and I have no way to calculate comparative economics. Certified is now my go-to repair shop. Preferred over AJ's and definitely over Power GMC.