"Man, I'm glad I called that guy!"…read more I called Tony after searching on Google for a mobile mechanic that could do an pre-purchase inspection. I had found a car that looked awesome but it was 70 miles from my home. Tony answered the call and said he could be there the next day to do the inspection. He arrived on time and was professional and courteous to the people selling the car. He found multiple things that were wrong which were not disclosed by the sellers and would have caused the car to need more work than it was worth. If I had someone else look, or if I had looked at it myself, I would have missed these things. Tony saved me almost $7,000 and I'm grateful for his expertise. I will call him anytime I need an honest and reliable mechanic. Thanks, Tony!

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

It is like buying a used car from your neighbor…read more Car sales redefined... it is. This is how car sales should have always been, but only Bryan is doing that. 5 months ago I bought from Brayan a used Nissan Leaf 2013. -. First time doing business with Bryan. -. Without looking the car in person. -. With a delivery on a trailer to the door by Bryan, from Oregon to Washington. -. With all the papers done. -. First time meeting Bryan in person only at the delivery drop off. *. Why I bought the car from another state? Because I was looking for a Red Nissan Leaf SV or SL, 2013 or younger with Tan interior - and those are relatively hard to find. Good Luck Bryan !!!

In the late summer of 2019, I bought a Subaru Forester from Bryan at Dash Auto Sales. I had such a…read moregood experience that I came back to Bryan in October of 2023, when a family member needed a quality vehicle. We ended up buying a BMW 3-series wagon. I immediately drove the BMW to the recipient's home, 500 miles away, with no problems. I've taken the Subaru around the country in the last 4 years with similar luck. Bryan is a skillful negotiator but he's never dishonest. He's passionate about serving his customers and he makes every transaction a work of art. If you're in the Willamette Valley and you need a quality ride at a fair price, I'd encourage you to consider his business very carefully.

I called him because I hit a big rock & tore up my oil pan & power steering pain (?) He towed my…read morecar to his garage in Keizer. He was very thorough & explained everything he did. I would definitely take my car back to him if anything else happens.

This was my second appointment with this business. My first visit was a five star visit and my…read moresecond visit was a 10 star visit. Brandon and his crew respected my appointment time took care of my tire which had to be replaced and gave me a comfortable place to wait for the service on my Honda CRV. Their customer waiting area offered coffee, tea, snacks, and I believe a television. Who could ask for more? Also, I had five lights on my dash that came on when I ruined my tire hitting a curb. The guys reset the warning lights and replaced my tire with a newer tire. I was out of there in 45 minutes. Typically in my old place of business that I used I was there 3 to 4 hours waiting for similar services. My time is precious just as theirs is. Brandon was polite. The customers service was important to him. Thank you, Brandon and guys in the shop who took care of this customer. As I was ready to leave and pay my bill, Brandon said "No Charge". What? Wait I need to write you a check no ma'am no charge today I was blown away. This business is my new go to for tires repairs, and anything else my Honda will need in the future.. thank you guys I'll be back

I've been taking my family's cars to Elite for over 15 years now, ever since my 2000 Mercedes ML…read moregot towed there from Bush Park. I met the owner, Layne, and found his work to be excellent. And reasonable. And quick. Since that time, I've depended on Elite and Layne to keep our a "aging fleet"* on the road and safe: *(2000 ML 320, bought new, currently 320,000 miles; 2004 CLK 320, owned since 2008, 205,00 miles; 1999 ML 320, 185,000 miles, and our "new" 2006 BMW X5, 76,000 miles) When you have 4 cars with almost 800,000 miles on them collectively, you MUST have a mechanic that you trust to look out for you---and your wallet. We have that with Layne. They get 6/5 stars!

Lane is a very good mechanic! I brought in my BMW for service, and he was quite honest with the…read moreproblem and how much it would cost. Alongside that, he was flexible with my schedule, and got it repaired very quickly despite needing to order a part! My car is driving much smoother now thanks to him.

I recently had my car serviced and told the shop owner that my key fobs were no longer working. For…read moresome reason I thought it would cost me another body part, and I'd already sold my kidney in trade for new brake pads, rotors, and calipers. I'd been unlocking my car manually for months, then he whipped out his tiny screwdriver and opened my fob to reveal a small battery. It was after hours on a Friday, and unfortunately he didn't have any of the size I needed in stock, but suggested I try a local parts store. Advanced Auto has always been my go to for auto parts as you can order online, track your purchases, earn discounts and the like. This location wasn't too far, just confusing to get to with a very long median that forced me to pass it and circle back around. Upon entering, I was immediately greeted and asked what I needed help with. Knowing the battery number made for a quick and simple transaction. There are tables set up in front of the counter to allow for safe distancing, and they moved the card reader back too. Before leaving I inquired about the sign on the door that said UPS Access Point. He replied that they receive packages if an attempt is made to deliver and they leave a note on your door. I ship quite a few packages myself and find the lines to be rather long at the stores, especially if you're just trying to drop off, so I asked if they also accept packages for pick-up. They do, in fact, also accept boxes which a driver picks up daily by 5:00 p.m. All in all, my trip was outstanding, leaving me with useful knowledge, and now, the ability to open my car doors and trunk with a press of a button again! Side note, if you don't have a good tiny phillips head screwdriver, its worth the investment or a great gift idea. I'm pretty proud that I did it myself for less than $10.

My 2017 Subaru Outback wasn't starting like it should because It needed a new battery. My brother…read morestopped by Advance Auto Parts and picked a new one up for me and put it in. (I'm such a girl) I hadn't driven it for a few days, and the next time I tried to start it, it was completely dead. I jump started it and stopped at the gas station to fill up. When I rolled my windows down, I discovered that they would not roll back up! Certain I was having some alternator or electrical issues, and figuring it was going to be very expensive to fix, I headed over to Advance where I met the nicest guy named "Lance" Lance quickly came out to my car and checked everything. Alternator, Battery, starter...etc. Turns out, my car just needed to be re-booted and ran for a few minutes. Lance even looked up how to reboot the windows after a battery replacement, then he sent me on my after re-filling my wiper fluid and it didn't cost me any more money. Lance is a super nice guy and very helpful to a woman who was feeling extremely vulnerable. THANK YOU LANCE! YOU are a SUPERSTAR!!!

We had our vehicle diagnosed at another location. It had numerous pricey repairs that needed to be…read moredone. My son is in college and needed his car. In order to get the best pricing I called several shops for estimates. 503 Auto offered the best pricing for the substantial amount of work to be done. The tech was professional, friendly, and actively sought ways to reduce the cost even more. Ultimately, it was more cost effective for our situation to cut bait with the car and purchase a healthier one. Even though we didn't get our vehicle fixed I want to give 503 Auto a 5-star for the great customer service!

I've had them diagnosed alot of issues which myself and others misdiagnosed but they know their…read morestuff and have always been very fair and honest about what Work needs to be done! I personally recommend all my family and friends to them.

Went back 6 weeks later after getting some brake work done in early August. These guys did a great…read morejob on that repair so i brought my 4Runner back in for timing belt/water pump/cam/crank seal replacement. These guys took great care of me again and did a fantastic job. Phil at the front desk and the guys in the shop are on top of it and I will not be going any place other than Brothers. And yes, I know quality work when I see it. I spent 10 years at the dealership level in service, so I know. Very humble and trustworthy, a rare commodity in today's world.

Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

Cliff is truly a good man who cares about the safety of his customers. He was booked when I…read morebrought my car in due to a scary noise it was making, but listened to my problem and understood I had a long drive ahead of me to Portland. He made the time to test my car when he had no time. That test prompted him to ensure my safety and get the car up to see what was going on and take a quick look. Turns out the culprit was just a rock, which was a huge relief, but I'm so glad Cliff and his team took care of me and looked out for my safety above all. This is an honest and caring auto shop that I would absolutely recommend.

Great service, they really care about you and your car. Never over sell you. And really takes their…read moretime and not in a hurry!

This business is excellent!! It's a place you can trust!! They genuinely care about you and your…read morevehicle and stay in touch with you. They are superior and extraordinary in their field, so much so, I had to give them a good review!! You won't be disappointed. Thank you, Maud and Pat!!

Talk about great customer service!!! My Audi recently broke down because it needs a new alternator…read moreand I was stranded at work. My mom called this place to get a quote and spoke with Maud. She gave my mom a quote and also gave her some other scenarios as far as what could be wrong with the car. This place is pricy, but I understand that since it's a foreign car and not many places will work on it, the prices are going to be a bit higher. Maud called my mom the next day and asked how I was doing!! Not many places would do that!!!! I am bringing my business here because it seems like they care and they wont just blow me off. Keep it up! I'll be bringing my car here for all it's needs :)

It started with a service appointment for my GMC pickup. As usual got a text the day before asking…read moreif interested in talked to sales while waiting for my vehicle to get serviced. Said sure. Chris Kelley wasn't what I was expecting as a sales Rep. NO hard sell, NO hard push for a sale, NO arrogant attitude. He was just laid back, easy going, polite, nice all around guy. I felt like we just clicked. He asked what I was interested in to replace my pickup. We chatted for a bit, then Chris took the time to show me around ALL the lots at Capitol Auto Group. We stopped kicked a few tires. I saw several rigs of interest... have to laugh at this. One that caught my eye was an orange Jeep the belonged to another customer; it having just been serviced and was waiting for its owner to claim it. Chris told me that that one belonged someone else. LOL! Bummer... oh well. Chris drove back to the Nissan lot where the other rigs were I had an interest in and wanted to test drive. Chris got the keys showed me a Cherry red VW bug, boy was she a Beauty.... cream colored interior, heated leather seats, AC, she had the works and then some. Ened up giving her a pass. Next to the VW has a Jeep Wrangler, thought maybe. Chris already had the keys we took it off the lot. We actually drive it around out on the streets got it up to speed. I asked a few questions, well maybe lot, about the rig. Chris answered my questions i felt honestly. No hedging on any of the answers. Yep you guessed it I fell in love with this baby out on a test drive. We drove back to the Chevy dealership and started the paperwork. Chris made that process sooooo easy and pain free. In short order I was driving this baby home with a smile that hasn't left. If you are interested in buying a new or used rig from Capitol Auto Group find Chris Kelley. He will happily show around let you kick a few tire and get that test drive. You never know, you to may fall in love with your next set of wheels on that test drive. Even now thinking about my experience with Chris puts a smile on my face, he gets a 12 out 10 for a positive rating.

Went with my son, a humble young man who's a vegan, completely eats organic, does yoga, loves his…read moredog, etc..all around cool guy and we were trying to find him a car at Nissan/Capitol Auto Group in Salem, Oregon. My son had been working and saving his money. Then, I'd help him out a bit, too. He found a used Subaru (#1 safety, nice color, great car for dogs, Subaru really supports dogs (pets), etc... and we liked this Subaru at the Nissan/Capitol Auto Group dealership. The car was not even listed on their website and was in the lot of trade-ins (with 75+ other trade-in cars) in a lot behind the Subaru dealership. So, I helped negotiate with finance guy #1 for $15k for this Subaru car and only if he agreed at $15k would we then take the car to an independent mechanic (AJ's Auto who are great guys!) to be mechanically inspected. Finance guy #1 agreed to the $15k and we dropped the car at the AJ's auto mechanic for approx. 4 hours which cost my son $170.00. Later in the evening, we picked the car up from the AJ's auto and drove the Subaru back over to Nissan/Capitol Auto Group dealership. My son really excited thinking he'd be driving his car home that evening, his 1st good decent car with good safety and was mechanically good...a car he would be using for several years to drive back and forth to work (Amazon) while he continued his college (studying Ayurvedic Medicine as he says, so he might help others in the world) Upon arriving at the Nissan/Capitol Auto Group dealership were met with finance guy #2 (no idea where finance guy # 1 was) and finance guy # 2 says to us that the price of the Subaru was now $17,500.00 and not the $15,000.00 originally agreed upon and that had been earlier negotiated. Increasing the price by $2500.00. Smh! WTH! I was livid! My son's spirit now broke. I spoke loudly telling the finance guy #2, that he should be ashamed of himself and what a terrible shady thing to do to this kid! I continued to tell finance guy #2 that not only did my son waste his time at the Nissan dealership/Capitol Auto Group, that the dealership lied and my son was now out his $170.00 auto inspection that he paid. (They finally reimbursed my son the $170.00) So, while we still haven't found my son a solid and dependable car, I'm telling this story so you all can be aware of the extremely shady practices of Capitol Auto Group and their dealerships. No integrity whatsoever. I will not now or ever be recommending any dealership owned by Capitol Auto Group and certainly never recommending the Nissan dealership in Salem, Oregon. their website says, Hard lesson learned for us at 100%...