Well, Conner, a sales rep went beyond expectations. I am a senior. Yesterday (9/22/26) Connor…read morehelped me concerning my navigation app on my Subaru that I purchased in Fresno, CA. I am housesitting friend's home in Salem who are on vacation. Needless to say, I need my navigation to work. Conner is gracious & extremely helpful. He had me up & going in about 1-2 minutes. I cannot recommend Conner enough. Restores my faith concerning kindness. Thank you Conner for helping me. If I was blessed to live in Salem, I'd definitely purchase my next Subaru from Conner. Forever grateful, Christine (Chris) Lytle

Just bought a really nice used 2023 Toyota Camry with just 16K miles on it this weekend. So far…read moreit's great car. They were easy to deal with and had a great experience with Anthony. Only time will tell on the car but Camry's last forever.

I would like to thank everyone at Lulay's Car Connection. They have the best customer service I…read morehave ever received from any car dealership. What wonderful and warm hearted people they have working there. I had the most wonderful experience buying my Jeep Grand Cherokee from their car lot. They stood by me and helped me every step of the way in buying my new car. I was in a car accident where my car was eventually considered totaled, it took me awhile to get everything settled with my insurance company. Through the whole process Lulay's stood by me and helped me through the process, they answered all of the questions I had for them. Thank you Lulay's for being so awesome and standing by me through my process. Teresa M.

Outstanding experience with excellent no hassle car buying. If you're in the market for a nice or…read morelimited edition used car, I can't recommend Lulay's enough. Jared was a joy to work with and I'm so happy I decided to take the drive from Vancouver to Salem to check them out. Go see them you won't be disappointed!!

Acura Service review. I have had my Acura TLX serviced here since 2019. I cannot say enough…read morecompliments for their five star service! Kevin in service is a perfect service many. Immensely knowledgeable and explains everything very patiently. THANK YOU for 7 years of wonderful service.

I recently visited the Acura dealer in Salem to replace my wiper blade motor, and I had a great…read moreexperience. The team was honest, professional, and did an excellent job with the repair. Everything was handled efficiently, and the service was completed as promised. A special thanks to Kevin, the service adviser, who was very helpful and made the whole process smooth and stress-free. He kept me informed and provided excellent customer service. I truly appreciate the honesty and quality of work. I would definitely recommend this dealership to anyone looking for reliable service!

Honest and Straight Forward…read more From the very beginning, Kaleb and Marcos were willing to work with us on our first large purchase as a married couple! We were able to negotiate a reasonable price on a 2024 Chevrolet Trax and drive it away the same day with a sparkling wash job and a tank full of gas. Jacob was over the top in customer service. He was more than friendly and professional through servicing our new Trax when applying the ceramic coating plus installing the cargo mat and luggage racks. A great, big thank you to all these guys for the best experience at a car dealership (of which we had poor customer service at multiple dealerships before making the trip to Capitol Chevrolet). If shopping for a new vehicle, go to Capitol Chevrolet Cadillac first to save yourself time and money!

Bad customer service from the service department starting with the service Manager Aaron. I have…read morebeen in and out of the service department dealing with a malfunction brake pad sensor. I have left 5 voicemails for Aaron but till this day he has not responded back. I called back in August many many times. The service at this location is horrible, I will definitely not take my suv to get serviced at this location. It seems as if service techs are being lazy and not doing their jobs. The service specialist that assisted me at the time said they couldn't do anything and all I could do is turn off the notifications that my car keep alerting me because they weren't able to fix the malfunction of the sensor. Capital Chevrolet service department struggles and obviously doesn't have the capacity to detect issues in customers Vehicles. It's a waist of customers time. I contacted GMC and I was referred to Power Buick GMC on Market Street instead. Power Buick GMC was able to diagnose the problem without any hesitation and ordered the part without going through any hassle.

Withnell has been my Hyundai service department for years, and a recent experience reminded me why…read more I brought my Ioniq PHEV to Withnell after an unsafe repair at a dodgy Portland-area Hyundai dealership left me with more questions than answers. Withnell's Shop Foreman, Perry, took the time to actually inspect the work, found a hold-down bracket and terminal cover that hadn't been properly secured near the high-voltage area, and fixed it correctly. No hand-waving, no defensiveness, no condescension: he showed me the problem and clearly explained the solution. The entire Withnell team has been consistently incredible over the years, which I'm sure is due in no small part to Service Manager Duncan Berry, who is exactly the kind of person that you would want overseeing the department. Duncan is unfailingly kind, thoughtful and will always make sure that you have the most accurate information. I know that his job must be difficult sometimes, but the integrity and warmth that this man brings to every interaction is second to none. It's also worth mentioning that several of the service center staff have been with Withnell for nearly 20 years, which says a lot in an area with an exceptionally high-demand for qualified mechanics. On the front desk, Kristopher and Bradley have been fantastic advisors: always responsive, knowledgeable and straightforward. In the garage with Perry, I've been fortunate enough to meet Kyle, Colby, Ray, Andrew and Eric -- I always appreciate their work and fun banter. In the parts department, I'm not sure that there's anything that Rob, Tyler and Jake don't already have in stock. I've never had to wait or reschedule, which is pretty wild given some of the Ioniq part backorders over the years. You'll be in good hands with Withnell-- they are always worth the drive (or tow) from Portland. Promise.

My Hyundai Ioniq needed an emergency charge (from Portland) and there aren't options fast chargers…read morein the local area. Was disappointed by my initial interactions with dealership service at first but they put me in contact with Miguel and he charged the entire experience. Miguel was kind and professional and helped me troubleshoot the issue. Appreciate his time and effort into helping me when he didn't have to.

Easier, most straightforward dealership I've ever known. I went in was met by Edgar who is so kind…read moreand helpful. Took a test drive, looked at all the cars I was interested in and some that were outright fabulous. But no pressure, chose a vehicle, got a very good deal and everyone was super great at their job.

It started the way these stories always do: A luxury car that looked like trouble in heels. She…read morehad the curves, the shine, the kind of allure that makes you stop thinking and start believing. Except the first time I met her in a PNW downpour the windshield wiper flapped uselessly like a limp handshake. Replacing the wipers was contractual. Basic safety. A correction to meet the State's prim-and-proper dress code. Still met with a laissez-faire attitude. When I picked her up, her glasses were still broken. I took the fix into my own hands--parts shop on the way home, a couple of tenners, a little elbow grease, done. Next up, the key fob. The emergency key was missing, the kind of detail that only matters when it matters. I brought it up, like an old lover who still believes a wrong turn should end with a nightcap and an apology. Instead, it turned from good cop to bad cop faster than a red carpet turns into a doormat. Then Murphy made a house call. The battery went low. She wouldn't let me in, like a partner who caught me gambling with the rent money. I used my one free call to get a locksmith to bail me out. Time and money burned on something promised on the first date. Next the check engine light blinked into life like it couldn't wait to hand me a bill and a lecture. Still loyal, I went back to them instead of the brand shop off the two one seven. One tip slipped across the bar after another. Reassurance she was safe to take out on the town without having to constantly look over my shoulder. It was just a false trail that kept circling back to the same code I heard on the scanner from day one. I was being led on a wild goose chase and suspected I was the stuffing. After months of silence and no new leads I picked up the phone to reopen the case, like a jilted ex dialing a number I know I shouldn't. The witnesses had "left." The records were "tied up." I was told the specifics about the prior investigation were withheld for "legal reasons." It read like the old standards had left the building, and she'd taken her charm with her. Trusting my first instinct, I took the old girl to the brand shop, the place that spoke her native tongue. They handed me the facts. No passing the buck. No song and dance. Workmanship you could hang your hat on. I'd finally gotten the full meal deal, but I'd lost my wallet in the process. I figured I'd give Freeman one last chance to make things right. I'd played this scene before, back when deals were clean and handshakes meant something. Back then, I had a number in my head and they hit it like a sharpshooter. This time it was a slow middle school dance on a wet gym floor, and every step felt wrong. The numbers didn't add up, even the Kelly Blue Boys gave me the kind of look you save for a three-card monte table. Sure, I could take a bruising, but I hadn't signed up to get rolled. The relationship ended with a love letter that read like a case file, our entire history laid out in black and white, followed by a reply that never came. Freeman was a name I'd trusted since I was a rookie twenty years back, the door I knocked on when I wanted a fair and honest deal, the place I sent friends, family, and associates. Somewhere along the way, it seemed they traded the Freeman name for the Saul Goodman Sunday Special. In this town, some places sell you a promise the way a magician sells you a trick. You watch the shine. You miss the move. I gave them every chance to play it straight, but instead I got a different story each time, ended up with the bills, and found myself alone in the rain without an umbrella. Ragged, like a mark who realized the gig too late, I closed the file, because sometimes that's the only win you get. Take a walk. Don't look back. The rain will wash the footprints away.

I will start with the staff being super nice, the ambiance in there being not-so-dealership feel,…read moreand free oil changes with purchase of a vehicle. That's where it positives ends. I waited 2 months for a call back after being told I was getting priority treatment after already waiting a week or so. I had to call again and was informed they don't even operate on my vehicle make. Apparently, the staff wasn't trained in that type of knowledge. Why sell these and add warranties under the Mazda name if you cannot operate them? My time and resources were wasted.

Really great dealership. Really knowledgeable team. Very easy to work with and probably some of the…read morebest prices in the state.

I'm very impressed by the service at Skyline Ford. They kept me updated and my car was ready 4…read moredays earlier than they thought. I would definitely recommend this dealership.. Also thanks to Art for such a good job on my car.

I recently purchased a 2019 Ford XLT 4WD F150 from your dealership and had an unbelievable…read moreexperience. I recently moved from Oakland CA to Salem OR and was treated like family. My Sales representative was Brando. Lemont. He was totally professional and knowledgeable about the purchase and was patient in answering all our questions about the vehicle we purchased. Our experience was a 10 plus here and I will be a customer for life. I will be sure to recommend this dealership to everyone I know and meet. I have a 2011 Ford Fusion SEL that I will trust this dealership. I love my new purchase and I love Skyline Ford Keizer. Thank You Brandon Lemont and Sales manager Jack for making this happen. All the Best Donald and Kristina Mason 5575 Woodside Drive SE #63 ?Salem Oregon 97306 925 300-8405