Willie's service was phenomenal! Took my Miata in for a ceramic coating. Professional, friendly,…read moreinformative, prompt and clear communication, very competitive pricing, easy scheduling, smooth transaction, and the car came out fantastic. 10/10 recommend Thank you again, Willie!

We were given a quote right away. The communication was great - we were apprised all along the…read moreprocess. The actual price came in less than expected and the work was done timely. He went above and beyond what we expected. In fact, we asked him to clean our other vehicle after having such a good experience.

Unfortunately, I'm unable to give a positive rating for this company due to a lack of…read moreprofessionalism and communication. I spoke with a young lady about traveling from Portland to Salem to view a vehicle yesterday 1/9/26. She told me visits were by appointment only and scheduled me for Monday, 1/12/26. However, while checking their Facebook page today (1/10/26), I saw that the vehicle had already been sold. I was never contacted or notified of this change. When I called to confirm, I spoke with a gentleman who had no record of my appointment and seemed unaware of the situation. I was extremely disappointed, especially knowing I could have driven all the way from Portland and wasted time and gas for a vehicle that was no longer available. I'm thankful I happened to see the post before making the trip, but this experience shows a serious lack of coordination and customer communication. Back to the drawing board.

I've purchased three vehicles through Tom. He's taking care of any issues that have come up during…read morethe process. Great guy really cares about people.

Driver was extremely helpful, on time for requested tire change, friendly competent, I would never…read morehave been able to remove the tire by myself.

Great service when I needed it. Very helpful driver. Knew where to drop off at Ford dealership.read more

Awesome purchasing experience! Always has a selection of high quality cars and trucks. Justin is…read moreperfect to work with, he even offered to show me the car I wanted (Subaru Forester) last night after they closed. Very low pressure and knowledgeable about the vehicles on his lot. Couldn't be happier! Check them out first when shopping for your next car, SUV, or truck!

From the owner: At KW Imports we strive to offer quality pre-owned vehicles that you can purchase in confidence…read more When you visit us you will find honest, up front people that will try and make your purchasing experience as quick and easy as possible with absolutely no pressure.

I bought my car here two weeks ago. The vehicle was priced fairly and he was very honest during…read morenegotiations. Todd was never pushy like most cars sales people. We even had a little issue with the car and I called Todd and he took care of it no questions asked. The name "Good cars Good people" couldn't be more fitting. I love my new whip and I feel very happy with how Todd handled everything from start to finish.

They were accommodating and provided a helpful environment…read more I appreciate all their help.

Just bought a WRX! So happy about the transaction. Noah T. and Giuliono were fantastic. Noah…read morereminds me of my nephew. Just associates doing there job in an efficient and friendly way! Would buy again. Check them out...

Pitiful dealership. Our first purchase 4 years ago, they messed up the registration paperwork &…read morewanted to charge us to correct it. We toled them we'd return the vehicle. they paid the fees. fast forward two years later we thought we'd give them another chance. BIG MISTAKE. The vehicle we bought only had one key fob. We asked for a second. They said sure....for $550. No thanks. We will get one elsewhere. There are better dealerships in Salem, BUT if you want a miserable experience with disappointing results, this is the place for you.

Outstanding service. Had car towed last second of thurs. Next business day, diagnosed. Fixed in 1/2…read moreof a day. Picked car up with out paying. Shop said to try it out over weekend and bring back if any issues. Pay on Monday if no issues. Had same initial problem 10 min after leaving shop. Took back Friday night. Left over weekend. Prob totally fixed by shop Monday by afternoon. No issues since. Very dependable shop, willing to extend final payment until things were totally fixed. Fast, friendly and reliable. They are a very trustworthy shop. Will not take my cars to any other shop.

Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

Very misleading. I spoke with Pricilla and I would not trust this company. I drove from Eugene to…read morelook at a 5th wheel. I was told it was in pristine condition and had a clean title. The front was completely destroyed and the back was crushed in. Looked to be a total loss. Buyer beware, I would not do business with these people

Had a wonderful buying experience at OG Rich Auto. I got a quality car at a good price.read more

Went with my son, a humble young man who's a vegan, completely eats organic, does yoga, loves his…read moredog, etc..all around cool guy and we were trying to find him a car at Nissan/Capitol Auto Group in Salem, Oregon. My son had been working and saving his money. Then, I'd help him out a bit, too. He found a used Subaru (#1 safety, nice color, great car for dogs, Subaru really supports dogs (pets), etc... and we liked this Subaru at the Nissan/Capitol Auto Group dealership. The car was not even listed on their website and was in the lot of trade-ins (with 75+ other trade-in cars) in a lot behind the Subaru dealership. So, I helped negotiate with finance guy #1 for $15k for this Subaru car and only if he agreed at $15k would we then take the car to an independent mechanic (AJ's Auto who are great guys!) to be mechanically inspected. Finance guy #1 agreed to the $15k and we dropped the car at the AJ's auto mechanic for approx. 4 hours which cost my son $170.00. Later in the evening, we picked the car up from the AJ's auto and drove the Subaru back over to Nissan/Capitol Auto Group dealership. My son really excited thinking he'd be driving his car home that evening, his 1st good decent car with good safety and was mechanically good...a car he would be using for several years to drive back and forth to work (Amazon) while he continued his college (studying Ayurvedic Medicine as he says, so he might help others in the world) Upon arriving at the Nissan/Capitol Auto Group dealership were met with finance guy #2 (no idea where finance guy # 1 was) and finance guy # 2 says to us that the price of the Subaru was now $17,500.00 and not the $15,000.00 originally agreed upon and that had been earlier negotiated. Increasing the price by $2500.00. Smh! WTH! I was livid! My son's spirit now broke. I spoke loudly telling the finance guy #2, that he should be ashamed of himself and what a terrible shady thing to do to this kid! I continued to tell finance guy #2 that not only did my son waste his time at the Nissan dealership/Capitol Auto Group, that the dealership lied and my son was now out his $170.00 auto inspection that he paid. (They finally reimbursed my son the $170.00) So, while we still haven't found my son a solid and dependable car, I'm telling this story so you all can be aware of the extremely shady practices of Capitol Auto Group and their dealerships. No integrity whatsoever. I will not now or ever be recommending any dealership owned by Capitol Auto Group and certainly never recommending the Nissan dealership in Salem, Oregon. their website says, Hard lesson learned for us at 100%...

Worse service department I've been to. Brought my family vehicle in and it left there in worse…read moreshape then it arrived in. Ask for a manager? Got told they don't have one. They left my pregnant sister in law waiting for almost 1 1/2 - 2 hours waiting becuase they messed up and then tried to cover up their mistake. Then when we went to pick up the vehicle the next day, the girl in service said "oh you're here to get the car that won't start. It's the one our back with the window down." Hopefully nothing was stolen when they left it outside with the window down. Stay away. Drive to Wilsonville or anywhere but this place... you've been warned...