After a terrible experience with Cadillac of Portland, I was looking for a service department I…read morecould actually trust with my Cadillac Escalade. After doing some research, I decided to give Lum's GMC a try for my engine recall, and I am so glad I did. From the very beginning, my service advisor, Shaun, was absolutely outstanding. His communication was excellent, he kept me informed throughout the entire process, and I genuinely felt like my vehicle was in good hands. Customer service like his is hard to find, and he made a stressful situation much easier. I do want to mention that after the new engine was installed, my Escalade ended up stranded on the side of the road because a technician had accidentally forgotten to reconnect a clamp on a reservoir. While that was certainly frustrating, what truly impressed me was how Lum's handled the situation. I called and left a message, and their team immediately stepped up. They arranged to have my vehicle towed back to the shop on a Saturday, quickly diagnosed and corrected the issue, and then went above and beyond by personally delivering my vehicle back to me because of the inconvenience. Mistakes can happen anywhere, but a company's true character is shown by how they respond when something goes wrong. Lum's GMC handled it with professionalism, accountability, and genuine care. Because of Shaun and the way the entire team took ownership of the situation, I have complete confidence in bringing my Cadillac back for future service. I highly recommend Lum's GMC to anyone looking for a dealership that values its customers and stands behind its work. Thank you, Shaun, and the entire Lum's GMC team!

This dealerships service department is a joke. Service manager Josh Leonor would not take…read moreresponsibility for inept team, blaming previous management. Taking full days off work to bring truck in for service is costly, and Lum's Chevrolet waisted many of my days. Unprofessional is an understatement. Do better general motors

we broke down on vacation on our way to the Oregon coast, the guys at Newberg Chevrolet were so…read morehelpful! Upfront honest and fast! Tim, Rick , Cody and Aaron all work together to do this major repair and have it done for us in less than 24 hours! Unheard of thank you so much for being so professional and hard-working for your customers!

I would strongly recommend verifying the VIN of any vehicle you test drive at this dealership…read moreagainst the VIN in any online advertisement to make sure they match. I came to Newberg CDJR (across the street) specifically because of an AutoTrader listing for a 2024 Hyundai IONIQ 5 Limited AWD with approximately 10,000 miles, VIN ending in 2095. When I arrived, the salesperson (Mike Jeffers) asked me if I knew the VIN of the vehicle I was there to see. I thought that was an odd question at the time... especially because I was subsequently told that they only had one IONIQ 5. We went across the street to Newberg Chevrolet to check out the vehicle. We test drove the only IONIQ 5 they had, and then spent time negotiating a purchase. I was ultimately given an offer with a selling price and trade-in value to consider After leaving the dealership, I discovered that the vehicle I had actually test driven and negotiated for was not the vehicle I thought I was buying The advertised vehicle was: VIN ending 2095 2024 IONIQ 5 Limited ----AWD---- Approximately ---10,500-- miles The vehicle I was actually shown and given pricing for was: VIN ending 0428 2024 IONIQ 5 Limited ---RWD--- Approximately ---25,800-- miles They only had one Ioniq 5 in either lot. So the vehicle I was shown had more than twice the mileage and was RWD instead of the advertised AWD vehicle. The advertised car and the test drive car were not the same.... And they only had ONE Ioniq 5 on the lot. ...At no point during the test drive or negotiations was it made clear to me that I was being shown a different vehicle from the one they had advertised. Had I bought it I would have thought I was buying an AWD and actually getting a RWD. What makes the experience even MORE concerning to me is that as I was considering my options I went back to the website to check the Carfax only to find the listing for the 10,000-mile AWD vehicle, as well as the dealership's own online listing for it had disappeared... in effect removing the VIN discrepancy footprint from the web Whether this was intentional or the result of extraordinarily poor inventory management, I can't know. ...But as a customer, the result was the same: I came in to look at an advertised 10,000-mile AWD vehicle and was instead test-driving and negotiating the purchase of a 25,000-mile RWD vehicle without being told they were different cars, which is the definition of BAIT AMD SWITCH. That experience destroyed my confidence in the dealership, and I walked away - which is too bad because I was previously very comfortable doing business with them, having purchased vehicles from them in the past. While I don't blame Mike explicitly he is certainly complicit with his sales manage Russell in all of this. I will not be back and would advise you to go elsewhere. This place is suspect. Negotiate with caution.

Shaun was the sales rep I worked with and he did a great job handling the credit check, financing,…read moreand all the other paperwork in my car purchase.

Started with best service department! These folks are good, honest. Talked with Austin in service…read moreabout next new Toyota to buy. He knew every model, all the good, everything. Went to sales next day, made a deal with Miguel and Paul. Wonderful experience. Excellent trade on my old hybrid. Chris in finance beyond helpful. Great dealership. Nice bunch of people

We have not bought any cars from Forest Grove Auto Brokers. However we have sold two cars to them…read more Recently when we went to a big box dealership and the trade in offer was so low, we wouldn't even consider it. We remembered how fair Forest Grove Auto Brokers were with us before, so we went back and they gave us the best offer and we were really happy. Before you trade in your vehicle, it is worth it to check with these guys first.

I purchased a 2013 Ford fusion from Pouya used Cars in March of 2025. I'm an 83 year old woman, I…read morecash in my life insurance to purchase this car. I paid $6000 for it and it had some mechanical issues and they fixed them. Nine months later my transmission went out, it had a cracked transmission housing according to the mechanic! I had hoped this would be my last car I ever purchased and now I'm without a car again and I have no more money to purchase another one. This place is extremely unethical and dishonest. I would never recommend it to anyone to buy anything from them!

Shilo and team have been keeping on the road since 2020. Most recently they have saved thousands of…read moredollars by pre-purchase inspecting trucks. These guys know their trade and the local conditions! The honesty of the work indicates work of the best quality.

Accutech is responsive and technically proficient. They have done our oil changes on our older VW…read moreJetta for several years. They are very reliable. I would recommend them without reservation.

My sister has used Woodburn Automotive for a few years and recommended them to me to work on my…read more2012 Ford E350 12-passenger van. Twice I've had problems come on suddenly, first when several cylinders started misfiring necessitating a major tuneup, and more recently when I had a total transmission failure, necessitating replacement. I can't speak more highly of Woodburn Automotive. Both Rusty and Henry have been excellent at diagnosing the problem, estimating the repair cost, and giving me good estimates of the time to complete.

I had a leak and was replacing power steering fluid regularly. I stopped by on my lunch break and…read morethey were able to diagnose the problem right away. They know my husband works at the nearby auto parts store, so they gave me the part number my van needed. They said I could bring in my own part and they would only charge me for labor, to put it on. When I had the part I went back in and dropped off my vehicle. They were able to give me a ride to work and by lunchtime my vehicle was done. Thank you for helpful, friendly and fast service!

On my way to work about a month ago, I was driving on I-205 S in a torrential downpour. It was…read moreearly, and very dark. Suddenly, I hear a horrible sound and seems to be coming from MY vehicle! It sounded like something had gotten caught underneath my engine and was dragging along the concrete. I pulled over to investigate, and from what I could see in the dark and rain, it looked like the lower engine cover (skid plate) had come loose while I was driving and had been dragging. This cover was DESTROYED. At this point, I'm thinking "well, it's 5AM, and I'm halfway to work. I can drive home and destroy this thing more, or drive to work and destroy this thing more". I went to work. After making some calls, I finally got in touch with Tyler's Automotive. I explained the situation, and they said they could help me out. I drove over on my lunch break (scraping all the way), and they were able to take the skid plate off. It was in PIECES. They said they could order the part, and that they'd call me with a quote later on. I got the quote, and we made an appointment for a couple days later. I had made an appointment for 11AM, and arrived 5 minutes beforehand (again on my lunch break). They took my keys, and someone went out and started my car. It sat there idling for about 15 minutes before anyone got in it and drove it into the garage. All told, it took 45 minutes and $240, but the skid plate was replaced. I was thankful they could take care of everything, and grateful to have my vehicle back in action. I gave 4 stars due to not being taken care of at the scheduled appointment time. Since I only get 30 minutes for my lunch break, I needed this to be taken care of quickly, and I had been told they could do it in less than 30 minutes. That being said, I'd still recommend this shop. They were friendly and helpful, and they did the job quickly once they started.

Zeb and team saved me over $6.5K to fix a problem with my F-150 (2013) Platinum. One of the local…read moreFord dealers could not identify/replicate the problem. Their solution was to replace the front end of the engine... and then recommend (upsale) that they should probably do a whole engine rebuild. TA was able to identify the 'short' and fix the issues for less than $500. Appreciate them listening to me and working with me solve the problem vs just trying to sell me something I didn't need. I recommend this shop to my friends and family.

They understood what we wanted and delivered. Would totally trust my next purchase thereread more

You give them $50,000 and they give you the finger…read more Buying a car from Wilsonville Subaru has been one of the worst experiences of my adult life. Specifically, because of Daniel Ramirez who must be the most incompetent person I've had the displeasure of dealing with. Nothing about my purchase happened the way I asked. I asked them not to drill holed into the front bumper and they did. Then they fought me tooth and nail to make it right. Dan claimed they have to because the state requires a front license place. Yes, but they do not require you to damage the car, which he then tried to gaslight me that they did not. I'm sorry Dan, but putting holes in the bumper is damage just like drilling a hole into the door is damage. This after he told me it wouldn't be a problem to not do that, apparently, it was. When we were filling out the paperwork to buy the car I specifically told them I didn't want to put any money down on accessories. When he gave me the paperwork, he wrote up the amount of money I was going to pay for them as a down payment. When I called him out on it he said "that's just the way we have to write it up, but we won't do that" and now I'm furious at myself for actually trusting that lying weasel. After two weeks I told him I didn't want the accessories because after doing some research I decided Paint Protection Film was a waste of money. He said he'd take care of it. I joked "do I need to get it in writing?" Well apparently, I did because he didn't do what he said...again. Time went by and I was told I could no longer get my money back on the PPF because they rolled it into the loan and too much time had gone by. Which ONLY HAPPENED because 1) He wrote the paperwork contrary to my wishes, and 2) Ignored me when I told him I wanted a refund and let the clock run out so I'd have no recourse. I have in writing that they admitted their mistake but just can't do anything about it. All they were willing to do is give my money over to the bank because since they screwed up the paperwork, I'm now $2000 less liquid than I was before buying this car. We qualified for 0 down and 0% interest. Why the hell would I put a down payment on it? Dealing with these jagoffs has taken hours away from my life trying to fix their mistakes that they refuse to take any responsibility for and the stress of getting screwed has taken its toll. Every time I get into this car all I can think of is how miserable an experience this all has been. I haven't bought a new car in almost 30 years because I didn't want to deal with this kind of bullshit and when I finally do what happens? The exact sort of dealership games I was hoping to not have to deal with. They're all the same. Their "no bull" motto is just marketing. Once they get your money it's nothing but bullshit. I'm going to be filing a consumer protection case with the Oregon Attorney General and then Dan the scam artist can deal with them instead.