Friendly couple who own the shop who did a great job and had no problem figuring out insurance…read morematters. The job was also done faster than I anticipated. They also are restoring multiple old cars which are neat to look at. If you don't mind driving a couple minutes out of town this is a great auto body shop.

From the owner: Collision, Restoration, Minor Mechanical, Custom Paint, Insurance Claimsread more

Great repair, great people, on schedule. Repair was…read moreexcellent, looks showroom new. They are our 1st choice.

From the owner: Collision Auto Repair of Oregon is a trusted auto body shop located in Lebanon, Oregon. Established…read morein 1992 and owned by Mark Persons, the shop offers comprehensive collision repair services, including frame straightening, painting, and restoration for all vehicle makes and models. Their I-CAR certified technicians ensure high-quality workmanship, and they collaborate with all major insurance companies to streamline the repair process. The business is known for its commitment to customer satisfaction, offering free estimates and a lifetime warranty on repairs. With a reputation for professionalism and attention to detail, Collision Auto Repair of Oregon continues to serve the community with excellence.​

Professionals. I brought in the vehicle for an estimate (I don't expect over the phone estimates;…read morethat's unreasonable). I got a direct answer, said yes and the work was done well. I think it turned out to be more work than expected. The quote was honored anyway and the work was very good. I was looking for quality, not the lowest price.

Summarily refused to spitball a cost for a simple scratch…read more.. Just give me a range so I have some idea what I'm looking at...$100? $1,000? I'm in a wheelchair...I can't just stop by... I just need to know roughly what it's gonna be before I try to pack up my chair and make it into the truck...I need to know if it's worth the tremendous effort that that requires... I'll take my business elsewhere, thank you.

Aerle Seims was very attentive and communicated well during the work on my car. When I had a…read morequestion regarding the work, he communicated in a very polite fashion and ensured that I was completely satisfied. Complete customer satisfaction is clearly a goal at B&R. I would recommend them to anyone.

Possum was great to work with. They got my car in right away and finished it in a timely matter…read more They kept me updated the whole time. The repair work looked great, couldn't even tell it had ever been damaged. I highly recommend them!

All went as expected, the finish product was amazing. The pickup was finished on time and for a…read morevery fair price. I would highly recommend

This is re: Lebanon location Parking and ease of finding…read morethis place was perfect. They responded fast and had already discussed my coming in with my insurance. The estimate was very fast and the staff kind and explained all of the needs the car would have following the crash. They kept me up to date every other day letting me know what was happening with the care and fully explaining any delay. I felt comfortable and welcomed as a customer and the were out to make the repair and time without me car best they were able. The were seamless with my insurance and rental care agency. There is no doubt I will return. BTW...front of car looks good as new.

My car was handled my main very well. Excellent service and I couldn't be more happy with the…read moreresults. Would recommend this shop to anyone in need to a car repair. 10/10 I will definitely come back to Main if need be in the future!

Great service. Told me what would happen, able to keep to time estimate, and kept me in formed…read morewith texts at every step. Great work. Got insurance to pay for the whole thing. No out of pocket.

Everyone was very helpful. They had to keep my car longer than originally planned due to additional…read moreparts that had to be ordered. They kept me informed throughout the process. Thanks!

Would not recommend. Had a collision and scheduled an appointment for an estimate. When I arrived,…read morethe technician was openly arguing with the front desk about why I was even there. Completely unprofessional. Took my business elsewhere.

My car was in an accident, someone hit me in the drivers side front tire and bumper area. (Not the…read moredoor) I had Lebanon Caliber Collision fix it. The FIRST time I got my car back everything they replaced was so OUT OF ALIGNMENT with body and door lines I had to return it to be fixed. It was absolutely bad and unacceptable, NOTHING LINED UP. Then, I had to return it a SECOND time because the repair work that was done on the left front steering locked up and almost shot me OFF THE ROAD when making a right hand turn! The car had to be towed into the shop for the 2nd time. They missed that a part was stripped and needed replaced. I was without my car on two occasions for a month or more each time! NOW, my drivers side door that was replaced by Caliber Collision in Lebanon does not lock or unlock. I was told they took parts out of my old car door and put them in the USED car door they replaced it with due to "alignment" issues. Now, they want to RUN IT THROUGH my insurance again for a THIRD TIME because the parts that THEY moved around are not working!! So, it will cost me money again from the insurance usage and my rates will go up again for something that was not done correctly when they gave me a USED door on my 2019 Cadillac which should of been replaced with a NEW DOOR! As far as I know they didn't hook up the door lock parts and pieces correctly and something is now fallen off or loose!! They are going with the lock is warn out, ALL MY OTHER DOORS WORK BEAUTIFULLY!!!! Just the junk work done on the replaced door that Caliber Collision did is what's not working!!! They should take the door panel off and inspect the work THEY DID and fix it! My car is newer and the parts are NOT worn out. This is a mistake by the Company that put the used parts together! It's just another way for them to charge customers over and over and over again each time they have to come back in!! NEVER GO TO THIS location!!! THEY DO NOT MAKE THINGS RIGHT!!! I will be paying a repair facility to do the work so I never have to deal with this Company again!! - Mary