1. Collision Auto Repair Of Oregon

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Lebanon, OR

Collision Auto Repair Of Oregon

5.0 (1 review)
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Services - Collision Auto Repair Of Oregon

Bumper repair

Auto frame testing

Rear-end damage

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Caliber Collision

Caliber Collision

(14 reviews)

I'll admit it. When I chose Caliber Collision as my choice for an insurance claim, I used them…read morebecause of their high Yelp rating, and it was a local business that I have driven by for years. My car had sustained damage to the front bumper and grill from an airport parking lot (I didn't witness it). I rolled my dice and took a chance with Caliber. I wasn't disappointed. My initial contact with them was by internet on a Thursday, and they contacted me in short order by phone. Their voice was friendly, and we took care of scheduling an appraisal immediately. We set an appointment for the next Monday and was surprised that after inspection they were going to take my car and work on it immediately. I was both shocked and pleased as punch and was willing to walk home (a short distance away). but they happily found someone to take me there. They used MSM to keep me apprised of their work's progress throughout the week, at least once daily, with included contact information if I had any further questions. I was initially given a completion date of Friday. On Thursday I was given the surprise call of job completion, they were a day early and their charges looked quite reasonable. The agent said to come on down and pick it up. He had it parked out front and once I got there, I could not believe how flawless and rejuvenating the repair looked, a 2014 Toyota Corolla. I didn't know what to say. The thing looked brand-spanking new again. The agent beamed with pride about the work performed (I like that from technicians) and I almost felt like I couldn't express enough gratitude for him to see. But the extra special part came later after I got the car home and gave it more refined look over. This part may be due in part because of my insurance coverage, but once inside the vehicle you could tell that they totally detailed the interior including the dash, glass and carpets. It smelled clean. A close look at the front end where the initial damage occurred appeared as if nothing had happened, and the paint's color match to the original was flawless. In fact, the whole exterior of the car looked buffed and polished, so much so I could see myself in it wherever I looked. Fortunately, I was able to put it back in the garage just before rainfall. The agent did explain earlier however that the paint was fully cured and ready for the great outdoors again. I couldn't have asked for a nicer job. Well done.

Bad service, communication, and the manager did not care and laughed at what happened, as well as…read morethe car advisor is constantly yelling on the phone, and they took way longer than expected and ended up totaling my car.

Collision Auto Repair Of Oregon - bodyshops - Updated October 2026

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