My reviews may be good, bad or even indifferent. No matter which result I have my reviews are…read morealways spot on and honest. This shop has one of the most polite groups I have encountered and the communication was fantastic. If you need a body shop in Albany...START here don't END UP here. Give these guys a call or tell your insurance agent you prefer McClinton Audit Collision and save yourself time, money and ultimately...a ton of aggravation.

Great service. Told me what would happen, able to keep to time estimate, and kept me in formed…read morewith texts at every step. Great work. Got insurance to pay for the whole thing. No out of pocket.

Overall great experience! I think the estimation process could be improved but would definitely go…read moreback. Everyone was kind and easy to work with. They worked efficiently with my insurance (State Farm). I haven't had many external repairs on my car like this but the work seemed to be a good value (my dad works for a dealership and agreed). They also cleaned my car inside and out which was a pleasant surprise!

Customer service was terrible . They were rude and I felt like they did not like dealing with older…read morewomen. Fixed my rear window with a broken used replacement. The defrost was never connected. They did replace the window a second time but charged insurance for the difference in price between the used window replacement with the broken defrost and a new window. I had know idea that the first replacement was out of a wrecking yard and it did not say on the bill that it wasn't new.

J and J Werkstadt are very good at letting me know if I can expect repairs in the next several…read moremonths. I am having them take care of my Subaru and dropping Corvallis Subaru for all m car needs. Cyrena A.

Dropped in unannounced today - my power steering belt broke. Landon was incredibly friendly and…read morehelpful, looked at my car right away, said he could have it done the next day (had to order the part) and offered a ride home. After 5 minutes he came back and said he would get the belt locally and have my car done within the hour, so I didn't have to worry about logistics tomorrow. Amazing staff and service!!

Just picked up my Tundra that was sick from a disintegrated air induction pump. (emissions device)…read more I have never had such a detailed and thorough explanation of what was wrong and what was necessary to fix it. These guys did their research and spoke with Toyota technicians to figure out the repair when others may have just started replacing parts. Not only did they provide the old parts to show me, they replaced with factory Toyota parts and included the factory TSB (technical service bulletin). It was an extensive repair, but the hours they charged were very reasonable and the work appears to be top quality. Easily the best mechanic I've been to. I've brought in another vehicle before with a bad injector, which they diagnosed correctly and fixed right the first time. Very happy to be a repeat customer!

Seems like some deceptive business practices, to me. Double-charged, had services done without my…read morepermission and added to my bill, and only given 30 minutes notice to pick it up before it would be held all weekend+fined. I was told they open at 7:00 AM and to bring my car in ASAP. Came at 7:30 to a closed building and had to wait until 8AM. Then, they called me at 11:00 to let me know the car was done, and then again at 11:30 to let me know I only had THIRTY MINUTES to pick up my car because they close early, or it would be held over the weekend. I'm lucky I could find a ride and that I didn't work 9-5 Fridays like most people. If I couldn't get there in that very small window, they would have kept my car until Monday and charged me $100 for "holding" my car in their lot. One employee told me I could bring the car in any morning to check the progress of their work as long as I called the night before. When I called, they actually didn't have time for me until 4 days later. That's honestly fine, just shows an overall lack of communication between the staff. They also told me the original price was so expensive because it covered them checking when I came back for the second service, but they double-charged me when I came back as well. Overall friendly people, but definitely need to increase their professionalism in a few different areas.

Friendly couple who own the shop who did a great job and had no problem figuring out insurance…read morematters. The job was also done faster than I anticipated. They also are restoring multiple old cars which are neat to look at. If you don't mind driving a couple minutes out of town this is a great auto body shop.

Pricing and the job doesn't need to be as big as they say. I didn't need a whole new front end I…read morejust wanted it painted the only thing wrong was the paint and the inner wheel walls needed replaced .. also I have found a few new bunoers for around 400 when they wanted to charge 900

I had a clutch failure back on a Friday afternoon in September 2025 I called Lava Auto and they…read moresaid "come on in!" They took excellent care of my car and me, provided great communication, and had reasonable pricing. I really valued their help and would recommend them to others.

Good day Yelpies !!! When it's time to clean your second…read moremost important investment and you just want a quick cleaning a drive through Carwash will hit the spot and keep that investment looking like the day you purchased it..(Hopefully) if you bring your vehicle through here make sure you do all the prep yourself or just wash it at home. I've been through here a couple times and service has always been great but today was just push the button and go twice. The young man said the Carwash has all the right tools inside to clean up your van and if you want to run it one more time we can and I'll scrub the wheels.... But the wash should really do all the heavy stuff..... Unfortunately not true and the van was still dirty after two wash's. $19 bucks gone

I have an 8 year old truck. It's a truck, however with the cost of these bad boys these days,…read morehaving some door dings just makes it seem that your vehicle is not as "new" as it once was. This was the predicament that I found myself in. I had about 4 different spots that I have accumulated door dings. They are irritating. While driving along the highway, I passed a truck that had advertising on the side and it said Paintless Dent Repair. Now that is something that I need to do. So I called, made an appointment and right on time they arrived. They did it for me while I was at work, allowing me to get work done while my pride and joy was being taken care of. About 1.5 later, I was told that they were done. What I say, really blew my mind. The dents were all gone, and in fact, once the one's that I knew had been taken care of, there was another one that had developed and he repaired that one as well. To take my truck, yes a working truck, but one that I care for and like to take care of, and make it so it looked like new again, you have my business for me and all my vehicles for as long as I need them. In fact, I recommend them to others as well. Polite, prompt and professional, that's all I can really ask for. They will also let you know what they can and cannot fix, as some are dents are just too big, or deep to be able to simply repair.

We had a local lumber yard dent our truck as they were loading it. My husband was so upset. It was…read morein a tough area. The local auto body shop quoted $1900. I used dent repair where I used to live and it's like a little auto body miracle. We live on the Coast so nobody is close. We had to drive 2 hours one way to meet him. We met him at the Super Walmart so we were able to shop while the truck was fixed. An hour later, he was done. Yep.....still an auto body miracle in my option. SOOO worth the drive. Excellent service, super nice guy. If we ever get a dent again, we will make the drive ti Mid-Valley.

Was referred by a friend. They Took my vehicle within a few days, Keeping this short because they…read moremade my situation incredibly simple and with a kind and competent front office made the replacing of my radiator very easy. So far, it's been perfect! Pricing was right along with 2 other auto repair competitors. Front office was super easy to work with and made the process seamless. Customers should be a little more understanding and allow grace to take the wheel. Small business just doing what they do. And I appreciate it

I came in because my car got stuck in a highway and I got towed I came and they said that they will…read moreget it to run again but I got it worse than when it was running I don't know what they did but they made it worse